Fortis Hayes

As the founder and principal recruitment consultant at Fortis Hayes, I lead our team in delivering exceptional talent acquisition solutions. With a proven track record in Tech, Telecoms and Engineering roles. I specialise in executive search, niche recruitment, team building and contract roles. 

My focus is on building strong relationships with clients and candidates, understanding their unique needs, and delivering results-driven solutions. I leverage my extensive industry knowledge and network to source top-tier talent and facilitate successful placements.

Fortis Hayes provides talent for clients in the UK, US, Europe and globally.

Founder

Transputec Ltd

Spearheaded the establishment of a new billing and operations department from inception. Developed and implemented comprehensive operational frameworks, including financial processes and controls. Successfully optimised resource allocation and streamlined workflows to drive efficiency and accuracy.

Billing & Operations Manager

Off to Work

Leading and optimising financial operations through strategic management of a high-performing team. Responsible for overseeing the entire financial lifecycle, including accounts receivable, payable, and purchase ledger functions.

Billing & Accounts Supervisor

FSB 

Managed financial data analysis and processing for B2B gaming clients. Utilised advanced Excel to produce accurate billing and invoicing. Ensured compliance through rigorous auditing.

Billing and Financial Analysis Manager

TelcoSwitch

Spearheaded the transformation of billing operations through the implementation of the Ability platform, resulting in significant cost reductions. Successfully introduced revenue recognition principles, enhancing financial accuracy and compliance.

Billing Manager

Telcoinabox UK

I am managing UK billing operations for Telcoinabox Ltd, to ensure all telecoms bills are produced and reconciled as well as all supplier invoices reconciled against raw carrier billing data. A major part of this role is maintaining and updating the product and billing database utilising SQL, in effect being the manager and gatekeeper of billing, revenue assurance, price routing, and the product portfolio.

Key Achievements:

•	Designed revenue assurance methods with measures to detect billing anomalies and reconciliation of CDR data preventing losses and increasing profits
•	Developed and innovated new efficient workflows saving time and money
•	Transformed billing processes and developed automation for efficiencies
•	Facilitated methods to reduce revenue loss through reconciliation of accounts receivable vs. invoices
•	Enhanced the b2b customer satisfaction rating to 100% consistently by introducing process improvement

Amongst my greatest achievements during my time here has overseen the improved efficiency of several business processes, saving time and people’s power. This was achieved through auditing using Excel, innovating workflows including automation and database simplification utilising Excel and SQL.

Billing Operations Manager

•	Orchestrated the timely execution of the Bill-Run process; rating telecoms CDR charges through to invoice production in Sage (end-to-end delivery)
•	Telecoms Billing system configuration and regular innovation of the Billing Project Implementation
•	Developing and building a SQL telecoms database of billing rate plans for new and existing CDR charge types
•	Data Mining (SQL / Excel), mapping of billing import methods and new CDR import methods
•	SQL / Database Management System (DBMS) analysis for current, new and variable mapping of CDR data to charge type and rating, including test specifications
•	Financial auditing in Excel and analysis of carrier and wholesale charges reducing revenue loss performing reporting to stakeholders – company directors and accountants
•	Maintain documentation, monitor, and resolve telecommunication billing inquiries, disputes, and charge issues related to billing

Billing Analyst

•	Advanced use of Excel, Access, SQL managing telecoms data.
•	Responsible for telecoms provisioning and supporting business clients managing their client databases using ZenDesk (similar to Jira) and Utilibill (similar to Ability) CRM.

Client Support Analyst

NHS England

•	Managing HR and recruitment for doctors and staff

Operations Manager

•	Maintaining health and safety, infection control and practice protocols
•	Quality and Outcomes Framework Manager
•	Submission of immunisations to CCG (Clinical Commissioning Group)
•	General administration including letters, referrals and other ad hoc duties and management of clinician Locum cover
•	Records Administration and RA sponsoring for NHS smart cards, dealing with GPIT at NHS England and SaaS suppliers in the maintenance of EMIS Web and Docman
•	Coding and mapping patient data to the NHS database

Operations Coordinator

The Bannatyne Group

Administrator

Engineering & IT Recruitment Solutions UK & Globally | Founder @ Fortis Hayes | Your Talent Acquisition Partner 🔍

Are you struggling to find top talent to drive your business forward?

Are you tired of generic CVs and generic candidates?

I specialise in delivering exceptional talent in:

- Engineering
- IT (Telecoms, Web3, Software DevOps, SAP, ServiceNow)
- Billing (Finance, Revenue Operations)


I tailor my approach to your unique needs, ensuring you get the right candidates, not just any candidates.

Let’s discuss how I can help you build high-performing teams and drive business growth.

#executive search #cxosearch #nichejobs #specialisedtalent #teambuilding #contractrecruiting

Haroon A.

Donna Smith

You’ve always had ideas about your own digital projects, but you never learned to code. 

Read my About section.
Read a couple of my posts. 

Read your mind. Are you still afraid to do this even after reading my story?

If yes, maybe it isn’t meant to be. 

If you’re ready to take the leap, I’ve got good news. 

You’ve already taken the hardest step. You decided you’re going to do this. 

You’re going to bet against the odds. 

Yes, you can learn to code. 
Yes, you can build your own software. 
Yes, you can save time and make money by doing this.

Yes, programming is hard. 

Hard, not impossible. 

It’s also something that will set you free. You will never have to ask anyone’s permission to create something. You will do it. It isn’t going to be shiny and amazing at the beginning. Of course there are going to be a lot of mistakes. 

But over time, you’ll get better and better. 

You can only find your style by doing the thing. 
Not by reading articles, not by watching YouTube videos. 

Only by writing code. 

So what’s keeping you from starting today?

Only you can answer this.

Chief Motivational Officer 

You are a non-technical SaaS founder with a plan. 

Technically not a founder, because you have only an idea. And you haven’t brought this idea to life. Yet. But you can’t wait much longer. 

You need someone to create an MVP of your SaaS for you. 

So you can validate the idea and start moving forward.

Am I correct? 

If you’re still reading, my guess couldn’t have been too off. 


I’ve built 2 MPVs for clients in the past. You can look at my recommendations for a review of client #1. Client #2 wanted to remain anonymous. You could be #3. 

You can also check my Featured section to see what projects I’ve built in the past. 

If you’re interested in me building your MVP, send me a DM.

Let’s see if your idea really is as good as you think.

SaaS MVP Developer

SkillSnippet - Microlearning Platform

Hand on your heart. When did you stop learning new things?

When you stop learning, you stop making progress.
When you stop making progress, you’re stagnant. 
When you’re stagnant, you’re not moving. 

And when you’re not moving, you’re as good as dead. 

I’m a fan of life-long learning. That’s why I created Skill Snippet. 

It’s a microlearning platform designed to help people quickly gain practical skills. You can start by giving something 15 minutes a day. Or half an hour. 

If you feel like it, give it an hour every day. 

Can you imagine where you’ll be in a year?


Click on the link in my Featured section and sign up for the Beta testing list.

Maker

SaaS landing page boilerplate (Next.js)

Are you an Indie Hacker at the start of your career? Have you developed a project? Want to put it out there for the world to see? Great! 

I’ve developed and launched a FREE Next.js SaaS landing page boilerplate. 

You can: 
- quickly build a responsive landing page
- modify the code however you want
- save time releasing your project

Not bad, right?

The template includes:
1. SEO page optimization
2. basic deployment scripts
3. responsive UI components (React-Bootstrap, React-Icons)

Check it out on the link in my Featured section.

If you need any instructions on how to deploy it/set it up, my DMs are open.

And don’t forget to star the repo if you find it valuable!

I’m 49 years old and I started programming 3 years ago. You think it’s too late to start? Well I don’t think so. 

Learning to code when you’re older is tough. Especially when you don’t have a clear idea about what you’re trying to build. 

You feel like: 
→ you will never learn to code
→ you should have started sooner
→ you’ve missed out on so many things
→ you will never be able to build the products you want

You know what? It’s normal to think like this.

Programming is difficult, yeah, but it’s not impossible.

You will gain the ability to build whatever you want. Your life will change.

I went into programming because I had so many ideas I wanted to build.
Some people told me I should find someone who will build the projects for me. But that wasn’t an option. My mind was full of ideas. I knew I wouldn’t build them unless I learned to code. 

When I first started 3 years ago, I didn’t know anything about code.

→ HTML? 
→ Python?
→ JavaScript?  

I didn’t know what language to learn.

I had no idea:
→ what these words mean
→ what I should even start with
→ what a large or small project is
→ how to think about what I wanted to build

Anybody can learn to code if they build knowledge over time.

Some people disagreed with me. They said it’s something you can or can’t do. They wouldn’t try it, because they thought they wouldn’t understand it. It’s definitely an issue of confidence. People feel like they can’t do it.

You can learn anything with enough dedication.

People see code for the first time, it scares them away. Happens all the time.

It’s hard at the beginning. It’s scary, and you might want to give up.

Have you ever seen a page of JavaScript? Exactly, it’s overwhelming.
You don’t know where to begin. So you don’t start at all.

Another problem is with people wanting to learn it fast.

They watch YouTube videos about others building a $1M SaaS platform during a weekend. Or 10 different tools in 10 weeks. Of course there are cases like this, but for most of us, it takes time.

Everyone has their own pace. It took me two years. Why?

The first project I attempted was too complicated for me. So don’t start too big.
It comes down to learning the basics. A simple to-do application means you can apply that knowledge to something bigger. 

Interested in seeing what projects I’m working on? Check my Featured section. 

Need any help with starting your programming career? Send me a DM!

Struggle to find ideas for your first project? Happy to help :)

Want some of my motivation? You’ve got a taste.

taplio

The Battle

Haroon A.

Donna Elizabeth Smith

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