Fortis Hayes

As the founder and principal recruitment consultant at Fortis Hayes, I lead our team in delivering exceptional talent acquisition solutions. With a proven track record in Tech, Telecoms and Engineering roles. I specialise in executive search, niche recruitment, team building and contract roles. 

My focus is on building strong relationships with clients and candidates, understanding their unique needs, and delivering results-driven solutions. I leverage my extensive industry knowledge and network to source top-tier talent and facilitate successful placements.

Fortis Hayes provides talent for clients in the UK, US, Europe and globally.

Founder

Transputec Ltd

Spearheaded the establishment of a new billing and operations department from inception. Developed and implemented comprehensive operational frameworks, including financial processes and controls. Successfully optimised resource allocation and streamlined workflows to drive efficiency and accuracy.

Billing & Operations Manager

Off to Work

Leading and optimising financial operations through strategic management of a high-performing team. Responsible for overseeing the entire financial lifecycle, including accounts receivable, payable, and purchase ledger functions.

Billing & Accounts Supervisor

FSB 

Managed financial data analysis and processing for B2B gaming clients. Utilised advanced Excel to produce accurate billing and invoicing. Ensured compliance through rigorous auditing.

Billing and Financial Analysis Manager

TelcoSwitch

Spearheaded the transformation of billing operations through the implementation of the Ability platform, resulting in significant cost reductions. Successfully introduced revenue recognition principles, enhancing financial accuracy and compliance.

Billing Manager

Telcoinabox UK

I am managing UK billing operations for Telcoinabox Ltd, to ensure all telecoms bills are produced and reconciled as well as all supplier invoices reconciled against raw carrier billing data. A major part of this role is maintaining and updating the product and billing database utilising SQL, in effect being the manager and gatekeeper of billing, revenue assurance, price routing, and the product portfolio.

Key Achievements:

•	Designed revenue assurance methods with measures to detect billing anomalies and reconciliation of CDR data preventing losses and increasing profits
•	Developed and innovated new efficient workflows saving time and money
•	Transformed billing processes and developed automation for efficiencies
•	Facilitated methods to reduce revenue loss through reconciliation of accounts receivable vs. invoices
•	Enhanced the b2b customer satisfaction rating to 100% consistently by introducing process improvement

Amongst my greatest achievements during my time here has overseen the improved efficiency of several business processes, saving time and people’s power. This was achieved through auditing using Excel, innovating workflows including automation and database simplification utilising Excel and SQL.

Billing Operations Manager

•	Orchestrated the timely execution of the Bill-Run process; rating telecoms CDR charges through to invoice production in Sage (end-to-end delivery)
•	Telecoms Billing system configuration and regular innovation of the Billing Project Implementation
•	Developing and building a SQL telecoms database of billing rate plans for new and existing CDR charge types
•	Data Mining (SQL / Excel), mapping of billing import methods and new CDR import methods
•	SQL / Database Management System (DBMS) analysis for current, new and variable mapping of CDR data to charge type and rating, including test specifications
•	Financial auditing in Excel and analysis of carrier and wholesale charges reducing revenue loss performing reporting to stakeholders – company directors and accountants
•	Maintain documentation, monitor, and resolve telecommunication billing inquiries, disputes, and charge issues related to billing

Billing Analyst

•	Advanced use of Excel, Access, SQL managing telecoms data.
•	Responsible for telecoms provisioning and supporting business clients managing their client databases using ZenDesk (similar to Jira) and Utilibill (similar to Ability) CRM.

Client Support Analyst

NHS England

•	Managing HR and recruitment for doctors and staff

Operations Manager

•	Maintaining health and safety, infection control and practice protocols
•	Quality and Outcomes Framework Manager
•	Submission of immunisations to CCG (Clinical Commissioning Group)
•	General administration including letters, referrals and other ad hoc duties and management of clinician Locum cover
•	Records Administration and RA sponsoring for NHS smart cards, dealing with GPIT at NHS England and SaaS suppliers in the maintenance of EMIS Web and Docman
•	Coding and mapping patient data to the NHS database

Operations Coordinator

The Bannatyne Group

Administrator

Engineering & IT Recruitment Solutions UK & Globally | Founder @ Fortis Hayes | Your Talent Acquisition Partner 🔍

Are you struggling to find top talent to drive your business forward?

Are you tired of generic CVs and generic candidates?

I specialise in delivering exceptional talent in:

- Engineering
- IT (Telecoms, Web3, Software DevOps, SAP, ServiceNow)
- Billing (Finance, Revenue Operations)


I tailor my approach to your unique needs, ensuring you get the right candidates, not just any candidates.

Let’s discuss how I can help you build high-performing teams and drive business growth.

#executive search #cxosearch #nichejobs #specialisedtalent #teambuilding #contractrecruiting

Haroon A.

Ring-0 Networks

Marketing and commercial advisory. Technical sales supporting.

Advisor

Yes 2 AI

AI and Cybersecurity product expert with a proven track record of leading teams from conceptual product ideation to commercialization and exit earn-out multipliers.

Chief Product Officer

Valonni Corretora de Planos de saúde e Seguros

• Led product development and market launch, achieving a 4x revenue increase in four years.
• Directed cross-functional teams and integrated CRM to enhance pre-sales and post-sales operations.
• Developed a strategic product roadmap with new products including credit card lines, insurances, and health care plans, aligning product vision with business goals.
• Orchestrated the strategic design and execution of new acquisition channel strategies, utilizing A/B testing and customer journey mapping supported by advanced data analysis (Google Analytics), achieving a 70% boost in sales.

Head of Products and Founder

CUJO AI

• Spearheaded the firmware team as Product Manager, launching CUJO AI SaaS smart firewall and its mobile app across 20 million devices, resulting in a 100% revenue increase over three years.
• Implemented Agile methodologies (Scrum), delivering 40% more using process optimization and performance metrics.
• Achieved 100% automation with QA engineering in firmware releases through iterative testing and development (Jira, Confluence, Trello), ensuring compliance with user story acceptance criteria.
• Managed the product lifecycle, including MVP development of the Parental Controls feature, resulting in a 30% increase in user acquisition and a 40% reduction in time to market.

Senior Product Manager

THINC.

• Led IoT department, launching an enterprise software and mobile app for real-time telemetry of 100 million refrigerators for the B2B market (Coca-Cola), achieving over 20% cost savings.
• Directed product development lifecycle of mobile app and web system enterprise with user-centric design, increasing annual revenue from 10% to 35% over five years.
• Utilized data analysis and insights (SQL, Excel, Python) to boost operational efficiency by 80%, reducing downtime from 30 minutes to 5 minutes, enabling rapid issue resolution.

• Engineered a cost-reduction algorithm/product for fleet fuel management, reducing fuel costs by 45% and saving clients $10M, resulting in an 80% revenue surge over five years.
• Directed and mentored teams in agile software development sprints, enhancing product quality and performance.Demonstrated strengths in team leadership, agile methodology, and stakeholder relations.
• Applied expertise in coding, algorithms, machine learning, and data engineering, implementing a telemetry strategy based on user research to boost stakeholder engagement

Lead Product Manager

• Cultivated strong client relationships through targeted user research, successfully attracting two new clients and boosting revenue by 30% compared to the previous year. Demonstrated expertise in client relationship management, user research, and revenue growth for RM Telecom. 
• Ensured stakeholder satisfaction by providing consistent updates, clearly defining project scope, objectives, and resources. Showcased strengths in stakeholder communication, project management, and resource allocation.

Project Manager

Internship Trainee

Chief Product Officer Yes2 AI

Driving the product lifecycle of AI innovation at Yes 2 AI, my focus is on transforming conceptual products into market-leading solutions. This journey is underscored by my recent support role at Ring-0 Networks a cybersecurity startup, where I advise on commercial and marketing strategies, enhancing technical sales processes.

With a proven track record in leading teams from product concept to market realization, I excel in aligning AI initiatives with business objectives. We harness generative and responsible AI to deliver measurable outcomes, scaling AI-based products that exceed market and customer expectations while unlocking growth opportunities.

taplio

The Battle

Haroon A.

Isabela Valonni

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?