Fortis Hayes

As the founder and principal recruitment consultant at Fortis Hayes, I lead our team in delivering exceptional talent acquisition solutions. With a proven track record in Tech, Telecoms and Engineering roles. I specialise in executive search, niche recruitment, team building and contract roles. 

My focus is on building strong relationships with clients and candidates, understanding their unique needs, and delivering results-driven solutions. I leverage my extensive industry knowledge and network to source top-tier talent and facilitate successful placements.

Fortis Hayes provides talent for clients in the UK, US, Europe and globally.

Founder

Transputec Ltd

Spearheaded the establishment of a new billing and operations department from inception. Developed and implemented comprehensive operational frameworks, including financial processes and controls. Successfully optimised resource allocation and streamlined workflows to drive efficiency and accuracy.

Billing & Operations Manager

Off to Work

Leading and optimising financial operations through strategic management of a high-performing team. Responsible for overseeing the entire financial lifecycle, including accounts receivable, payable, and purchase ledger functions.

Billing & Accounts Supervisor

FSB 

Managed financial data analysis and processing for B2B gaming clients. Utilised advanced Excel to produce accurate billing and invoicing. Ensured compliance through rigorous auditing.

Billing and Financial Analysis Manager

TelcoSwitch

Spearheaded the transformation of billing operations through the implementation of the Ability platform, resulting in significant cost reductions. Successfully introduced revenue recognition principles, enhancing financial accuracy and compliance.

Billing Manager

Telcoinabox UK

I am managing UK billing operations for Telcoinabox Ltd, to ensure all telecoms bills are produced and reconciled as well as all supplier invoices reconciled against raw carrier billing data. A major part of this role is maintaining and updating the product and billing database utilising SQL, in effect being the manager and gatekeeper of billing, revenue assurance, price routing, and the product portfolio.

Key Achievements:

•	Designed revenue assurance methods with measures to detect billing anomalies and reconciliation of CDR data preventing losses and increasing profits
•	Developed and innovated new efficient workflows saving time and money
•	Transformed billing processes and developed automation for efficiencies
•	Facilitated methods to reduce revenue loss through reconciliation of accounts receivable vs. invoices
•	Enhanced the b2b customer satisfaction rating to 100% consistently by introducing process improvement

Amongst my greatest achievements during my time here has overseen the improved efficiency of several business processes, saving time and people’s power. This was achieved through auditing using Excel, innovating workflows including automation and database simplification utilising Excel and SQL.

Billing Operations Manager

•	Orchestrated the timely execution of the Bill-Run process; rating telecoms CDR charges through to invoice production in Sage (end-to-end delivery)
•	Telecoms Billing system configuration and regular innovation of the Billing Project Implementation
•	Developing and building a SQL telecoms database of billing rate plans for new and existing CDR charge types
•	Data Mining (SQL / Excel), mapping of billing import methods and new CDR import methods
•	SQL / Database Management System (DBMS) analysis for current, new and variable mapping of CDR data to charge type and rating, including test specifications
•	Financial auditing in Excel and analysis of carrier and wholesale charges reducing revenue loss performing reporting to stakeholders – company directors and accountants
•	Maintain documentation, monitor, and resolve telecommunication billing inquiries, disputes, and charge issues related to billing

Billing Analyst

•	Advanced use of Excel, Access, SQL managing telecoms data.
•	Responsible for telecoms provisioning and supporting business clients managing their client databases using ZenDesk (similar to Jira) and Utilibill (similar to Ability) CRM.

Client Support Analyst

NHS England

•	Managing HR and recruitment for doctors and staff

Operations Manager

•	Maintaining health and safety, infection control and practice protocols
•	Quality and Outcomes Framework Manager
•	Submission of immunisations to CCG (Clinical Commissioning Group)
•	General administration including letters, referrals and other ad hoc duties and management of clinician Locum cover
•	Records Administration and RA sponsoring for NHS smart cards, dealing with GPIT at NHS England and SaaS suppliers in the maintenance of EMIS Web and Docman
•	Coding and mapping patient data to the NHS database

Operations Coordinator

The Bannatyne Group

Administrator

Engineering & IT Recruitment Solutions UK & Globally | Founder @ Fortis Hayes | Your Talent Acquisition Partner 🔍

Are you struggling to find top talent to drive your business forward?

Are you tired of generic CVs and generic candidates?

I specialise in delivering exceptional talent in:

- Engineering
- IT (Telecoms, Web3, Software DevOps, SAP, ServiceNow)
- Billing (Finance, Revenue Operations)


I tailor my approach to your unique needs, ensuring you get the right candidates, not just any candidates.

Let’s discuss how I can help you build high-performing teams and drive business growth.

#executive search #cxosearch #nichejobs #specialisedtalent #teambuilding #contractrecruiting

Haroon A.

💼 Your LinkedIn Profile Can Do More Than You Think

Is your LinkedIn profile not getting the attention it deserves? Are you struggling with low engagement or unsure how to make it stand out?

✨ I’m here to help.

I specialize in  optimizing LinkedIn profiles and creating ATS-friendly resumes that capture attention, reflect your strengths, and improve your chances of being discovered by recruiters and hiring managers. Whether you're transitioning careers or looking to strengthen your professional brand, I’ll help you build a profile that truly represents who you are.

 What Makes Me Different?

I bring fresh insights and an eye for detail. I'm dedicated to staying updated on the latest trends in resume writing and LinkedIn optimization, ensuring your professional brand stays ahead of the curve.

 Why Work With Me?

I focus on:
➡ Visibility: I optimize your profile so it’s easily found by recruiters searching for talent like yours. 
➡ Clarity: Your profile and resume will clearly communicate your skills and experience in a way that resonates with your target industry.
➡ Customization: I tailor each resume and profile to align with your career goals and the jobs you’re aiming for, maximizing your chances of success.

💬 Let’s Connect!

If you’re ready to enhance your professional presence or just want to chat about how to stand out, feel free to drop a message. I’d love to help you on your journey!

Not ready just yet? No worries! You’re still welcome here. I share tips on personal branding, writing, and how to stand out professionally.

I’m glad to have you in my network. See you on the feed! 😊

taplio

The Battle

Haroon A.

Muhammad Masood

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Ready to grow your LinkedIn presence?