Harshida Acharya

Fulfillment IQ

Fulfillment IQ is a logistics tech consultancy specializing in warehousing, distribution, and fulfillment optimization for enterprise retailers, 3PLs, and eCommerce brands. With a reputation for solving complex supply chain challenges, Fulfillment IQ drives operational transformation through tailored, tech-enabled solutions.
• Leading Fulfillment IQ’s strategic direction, aligning customer insights with actionable strategies to deliver meaningful business impact.
• Overseeing a team of logistics experts delivering innovative solutions that help clients scale.

Partner & Chief Strategy Officer

Partner & CMO

Partner & VP of Marketing

Ladies Who Logistic

Ladies Who Logistic is a community that empowers women in the supply chain industry through mentorship, networking, and professional development. With 500+ members, it fosters collaboration and advancement in logistics.
• Hosted 17 impactful events (11 online, 6 in-person) to support women in logistics leadership and growth.
• Created a thriving network of professionals dedicated to fostering inclusion and innovation in the supply chain industry.

Co-Founder

eCom Logistics Podcast

The eCom Logistics Podcast is a globally recognized platform that explores logistics, supply chain innovation, and retail technology through engaging conversations with industry leaders.
• Delivering actionable insights that empower professionals to innovate and lead in their fields.
• Building the podcast into a trusted resource for enterprises and logistics professionals navigating an evolving industry landscape.

Creator & Producer

Forbes Technology Council

he Forbes Technology Council is an exclusive community of leading technology executives offering thought leadership and innovation insights.
• Contributing strategies and perspectives on the intersection of technology and supply chain innovation.

Contributing Author

Athena Alliance

Member

Peak Community

Exit Five

Forbes Communications Council

Contributing expert in digital transformation and strategic marketing, sharing insights that drive innovation in retail and logistics.

Official Member

Strategic Triangle

- Content strategy and writing
- Digital Transformation initiatives
- Website copy, design, and development
- Organic growth strategies and execution
- Social media marketing

Digital Marketing Strategist

Scotiabank

Scotiabank is a leading global financial institution known for its commitment to innovation in banking. As a leader driving innovation within the enterprise, Harshida contributed to programs that accelerated Scotiabank’s transformation and operational efficiency.
• Collaborated with the innovation team to build and launch an internal Innovation Lab that developed prototypes to demonstrate the potential of advanced technologies.
• Partnered with accelerators and innovation hubs to introduce scalable, cutting-edge tech solutions aligned with enterprise needs.
• Spearheaded initiatives such as hackathons, internal innovation challenges, and enterprise technology conferences, fostering a culture of innovation.

Senior Innovation Leader, Enterprise Innovation in Digital Banking

Drive Enterprise IT transformation initiatives by introducing and redefining incremental innovative technologies and their roadmaps driven by business needs

Innovation Leader | Program Manager, Business Innovations Group

Champion innovative thinking, help develop prototypes to showcase new and emerging technology to large number of internal stakeholders

Project Management Lead, Business Innovations Group

Project Manager

Every great company has a behind-the-scenes story. And for the last 15 years, I’ve been helping companies write theirs—by turning logistics, fulfillment, and digital transformation from a challenge into a competitive advantage.
 
At Fulfillment IQ, I help enterprise brands, 3PLs, and retailers rethink warehousing, fulfillment, and distribution with strategies that are not just innovative, but actually work at scale.
 
But my work goes beyond just strategy— it involves understanding the voice of the customer and turning those insights into execution that drives impact.
 
Through the eCom Logistics Podcast, I’ve had the privilege of talking to some of the most brilliant minds in the industry—uncovering the trends, technology, and challenges shaping the future of logistics.
 
I’m also proud to have co-founded Ladies Who Logistic, a community of 500+ women in supply chain, creating a space for mentorship, collaboration, and industry leadership.
 
Here’s what I’m most proud of:
🔥 Helping enterprise brands, 3PLs, and retailers scale and optimize logistics through Fulfillment IQ.
🎙️ Creating a globally ranked logistics podcast with millions of annual impressions, delivering real-world insights on supply chain execution.
💡 Building a 500+ member community that empowers women in logistics through mentorship, leadership, and collaboration.
🚀 Championing digital innovation, leading initiatives that accelerated enterprise-wide transformation, including technology conferences, POCs and pilots of cutting edge tech, and startup partnerships.
💡 Driving large-scale tech initiatives that have accelerated enterprise-wide transformation and innovation adoption.
🏆 RETHINK Retail Top Retail Expert (2025)
🏆 RETHINK Retail Top Retail Expert (2024)
🏆 Business Elite Awards 40 Under 40 (2024)
🏆 Top eCom Influencer by Shopify (2023)
🏆 Women in Supply Chain Award (2023)
🏆 Pros to Know Award (2023)
🏆 Scotiabank Best of the Best Award (2015)
🏆 Sandford Borins Award (2009)
🏆 Gordon Cressy Leadership Award (2009)
🏆 Letter Award (2008)
🏆 Making A Difference Award (2008)
🏆 Millennium Scholarship (2007)

Visit my websites:
fulfillmentiq.com | ecomlogisticspodcast.com

Over the past few weeks, I’ve been heads down with my team preparing for the State of Logistics Innovation Summit.

As we sit here at T-1, I can’t help but pause and appreciate the depth of conversations that have shaped every session.
 
We’re unpacking the questions that matter as we head into 2026.
Where fulfillment is really headed as customer expectations rise, cost pressures intensify, and operational complexity becomes the norm.

Why AI cannot succeed without context, grounded data, and a clear operational problem to solve.

How distribution models are shifting: toward more flexible capacity, smarter orchestration, and networks built for volatility, not stability.

And what “intelligent logistics” actually means when you strip away the buzzwords and focus on measurable outcomes. Bringing these insights forward has been a privilege and a reminder that this industry is changing faster than most organizations are ready for.

Tomorrow’s discussions are just the beginning, but I hope the perspectives shared on stage (and the snippets we publish afterward) spark new thinking for the year ahead.  

I’m grateful to all the speakers joining us and bringing their experience into the room: Ninaad Acharya, Tom Schmitt, Jeff Wolpov, Marv Cunningham, Nima Elyassi-Rad, Patrick Nikoletich, Cullen Sanderson, Rajashekar Arutla, Amanda Dorenberg, Nizar Trigui, Catarina Carvalho, Ben Emmrich, Chris Somerville, Rahul (RD) D., Bill Gibson, Swapnil Khopkar
 
So here’s my question to you: technologists, operators, and supply chain leaders: What are your top 3 priorities for 2026?
 
I’d love to hear what’s rising to the top of your list.

#StateOfLogisticsInnovation #LogisticsTech #FulfillmentIQ

Partner @ Fulfillment IQ | Co-Host, eCom Logistics Podcast | Logistics Innovation That Scales

State of Logistics Innovation Countdown Post _ 1 Day To Go

It’s easy to think digital transformation fails because the tech wasn’t right.
But more often, it’s because the data wasn’t.

I’ve been part of enough transformation projects to see the same story play out.
The enthusiasm is high. The new systems are in place. But the data, the thing holding it all together, isn’t clean, consistent, or shared.

And that’s where the problem starts. Teams make decisions on half-truths. Visibility drops. People stop trusting the numbers.

Strong governance gives structure without slowing people down. It keeps everyone aligned while the work keeps moving.

At Fulfillment IQ, that’s what we focus on first. Because without that alignment, even the best tools can’t deliver what they promise.

If you’re in the middle of a transformation and things feel stuck, it might be time to look at your data foundations.

Let’s talk about what you’re seeing.

#DigitalTransformation #DataGovernance #Leadership

Gaby Israel Grinberg

Proofpoint Marketing, LLC

Proofpoint Marketing is a B2B growth partner that helps consulting and advisory firms accelerate revenue-generating relationships by building organizational alignment around core positioning elements and launching integrated sales and marketing activation strategies.

I co-founded Proofpoint alongside my husband Mike in 2017. As part of the executive team, I oversaw the day-to-day operations and helped to build the long-term vision for the company. As Chief Experience Officer, I had the privilege of shaping all the experience touch-points for our stakeholders, from managing the People and Culture function, to hiring and recruiting, as well as the overall client experience from onboarding to offboarding, and everything in between.

I have recently stepped down from my position to focus on my health and family and I'm currently taking a career break.

Co-Founder, Chief Experience Officer

Mixing Business with Pleasure

**𝐒𝐇𝐎𝐖 𝐂𝐔𝐑𝐑𝐄𝐍𝐓𝐋𝐘 𝐎𝐍 𝐇𝐈𝐀𝐓𝐔𝐒**

Join us in Mixing Business with Pleasure, a podcast about loving your work and working with your love.

We feature couples in a committed relationship that also work and/or own a business together. 

Tune in each week as we feature co-founders–who are also lovers–and are proving that business and pleasure really do mix well together.

We plan to pick up the show again in 2023 and will actively start looking for guests in Q1! If you or a fantastic couple you know would like to join us, please email: mikeandgaby@mixingbizwithpleasure.com

Co-Host & Co-Founder

Grinberg Family Home

In August 2015, I went into pre-term labor due to severe preeclampsia and HELLP syndrome and delivered my daughter via emergency c-section after a week of hospital bed rest. She was 24-weeks gestation and weighed 11 oz (330 grams) and measured 10.5 inches at birth. 

Shortly after her birth, I lost my job and became a full-time Stay-at-Hospital-Mom. We had a long road ahead of us. My daughter Lana spent 6 months in the NICU, and when she was finally discharged, she was brought home on continuous oxygen and a feeding tube. 

I went from being a Stay-at-Hospital-Mom to a Stay-at-Home-Mom and a full-time caregiver to a child with medical needs and a complex medical history, none of which was in my career plan!

I'm blessed that I was able to do this for my daughter and for our family. It taught me very valuable lessons and ultimately led my husband and I to starting our company, Proofpoint Marketing.

Stay-at-Hospital Mom and Full-time Caregiver

Gabriella Israel Digital Marketing Consultant

I left the corporate marketing world feeling drained, disenchanted and wholly disillusioned about what I could actually do and affect in a large organization. I decided to go out on my own as a consultant and the experience was thrilling! I learned so much as an independent marketing consultant, and also helped my clients make a real impact in their marketing.

Alas, working on a such a small scale also had its challenges. Little did I know at the time that this experience would translate into something bigger, greater and different than all of my prior experience combined.

One of my clients offered me a full-time gig and I accepted. It ended up being a really bad fit and a bad situation, but I still maintained a few other consulting clients on the side.

I lost my full-time job and left my consulting business after the premature birth of my daughter in August 2015, and became a Stay-at-Hospital-Mom, as she spent 6 months in the NICU.

Digital Marketing Consultant

Sleep Number by Select Comfort

•  Develop and execute national and local employer brand social strategies, content development, and community management on Facebook, Twitter, LinkedIn, Instagram and Glassdoor. 

•  Manage and collaborate with agency partners to execute content strategy, creative elements, and meet and exceed annual KPIs.

• Implement SEO best-practices across social channels, and through organic and paid initiatives, grew employer brand social media channels by more than 400% over a 14-month time period.

•  Oversee community management for brand and product social channels, as well as manage and execute the content strategy and platform development for the company's YouTube, Pinterest and Instagram channels.

•  Manage day-to-day responsibilities of the blogger outreach program.

•  Provide guidance and mentorship to customer service digital team members, to ensure timely, on-brand and best-in-class customer service experience across social channels.

•  Currently launching an employee social media task force to help scale internal engagement, awareness of social initiatives and company-wide achievements and events.

•  Developed a national influencer plan for the employer brand channels as a way to partner with well-known and highly-regarded HR and talent acquisition professionals in order to increase awareness and recognition of the Sleep Number brand. Plan is currently on-hold due to company priorities and budgets.

•  Updated company's online commenting policy and merchandised within the organization.

•  Engage effectively with cross-functional teams and collaborate closely with colleagues in marketing, talent acquisition, customer service, product development, logistics and fulfillment, and legal services teams in the development and execution of social programs.

Digital Community Specialist

Target

• Created a comprehensive social media guidebook for Target executives and their families. The guidebook is being used to help senior Target team members and their families understand and navigate social media safety and online reputation management. 

• Analyzed existing Facebook application, "Give with Friends", and provided recommendations to help develop new social experiences with manager, utilizing social platforms and components across internal and external channels, ensuring an innovative and consistent guest experience. 

• Reviewed and provided recommendations for a Target-branded Facebook photo application to allow the guest to print their Facebook photos directly to Target stores, based on the best practices and successful models of existing apps. 

• Supported the management and analysis of a proof-of-concept blogger affiliate program. 

• Launched and managed a major research initiative of third party social media platforms for review by and implementation for the Target social media community managers. 

• Synthesized team’s frustrations and limitations of current platforms and created a matrix of needs and wants, to better articulate and present the team’s goals both internally and externally. 

• Researched dozens of third party platforms, and presented top recommendations to team based on criteria outlined. 

• Scheduled and coordinated on-site vendor demos and reviewing RFPs to help finalize the decision-making process.

• Conducted daily review of competitor brands, inspirational brands and social media headlines for strategy, planning and brainstorming sessions.

Channel Planning Specialist - Social Experience Development

E Group

Was responsible for day-to-day and long-term coordination of agency activities and client contact for interactive/digital projects, including websites, email marketing, online advertising, social media, mobile development and creative development. Was also responsible for scheduling, tracking, risk analysis, cost management, variances, change management, evaluating and managing projects.

• Strategized, wrote and executed segmented email campaigns and conducted post-campaign analysis.

• Managed the online communication, including social media and PR efforts, for agency’s largest national account, Red Cross Racing—a loyalty rewards program for American Red Cross blood donors and NASCAR fans.

• Successfully acquired and managed the Twitter account for the Red Cross Racing program; organically grew followers by 260% over a 10 month period. 

• Successfully acquired and implemented a Facebook sweepstakes application, Facebook fan page, social media content calendar and sweepstakes microsite for prominent 3M brand. 

• Conducted monthly analysis, generated client reports and provided quarterly strategy and revitalization plans for continued enhancement of social media efforts. 

• Relaunched company website and identity within the first six month of employment.

• Managed creative process and employer’s expectations; established new standards for agency’s identity; translated new look and feel to agency’s business collateral.

• Managed development of the website and ensured strict adherence to budget, timeline and aesthetics. Since launch of new website and identity, visits to the site have increased by 86% and bounce rate reduced by 28%. 

• Involved with new business acquisition, including strategy development, proposal writing and client presentations.

• Cultivated new revenue streams totaling more than $20,000 per month above the retainer for three prominent accounts within the agency, within the first six months of employment.

Interactive Media Specialist

ARGUS

• Managed planning and project implementation under budget and time constraints for multi-cultural advertising agency. 

• Coordinated photo shoots and viral video campaigns for large, multi-faceted accounts.

• Trained, mentored and supervised account coordinator and office interns.

• Analyzed data for strategic planning of guerrilla marketing and digital campaigns.

• Developed copy and translations for marketing materials, radio scripts, print ads and web. 

• Performed media planning and coordinated trafficking of various digital mediums.

Account Executive

The Boston Globe

Conducted extensive study examining employee usage and satisfaction quotient of corporate intranet and internal communication system.  Results presented to senior management for analysis and implementation.

Team-member in charge of design and development of study protocol.  Integral part of implementation of study, project management and data analysis.

Consultant

New England Latin American Business Council

Assistant to Executive Director. Performed office management and website maintenance. Informed members of upcoming events through various channels of communication. Updated databases and company information for networking and membership purposes. Managed and organized seminars and special events.

Intern

I'm a lifelong marketer turned accidental entrepreneur. 

I wasn't looking to start a business in my career. In fact, I didn't really have much of a plan for my career to begin with, other than climb the corporate ladder, reach more management positions and increase my net-worth. All by the age of 35.

Well, life never really turns out the way you expect, does it?

My husband Mike and I started our business after our daughter Lana was born at 24-weeks gestation in August 2015. We were in the midst of an unforeseen family crisis and looking for stability and safety in our career during a time when everything in our life was unstable and so very uncertain. We faced much turbulence, and worse—indifference. So we set out to forge our own path—one that was exceptional and radically different from what we knew and what was out there. 

After a challenging pregnancy, a life-threatening birth, a long 6 months in the NICU, medical equipment, numerous hospitalizations, doctors appointments, months of early intervention and therapy, mounting medical bills, and the need to be close to home while also fulfilling our professional and financial needs—Proofpoint Marketing was born. 

As Chief Experience Officer, I have the special privilege of shaping and overseeing every single People Touchpoint at Proofpoint, and that starts with the employee experience—from hiring and onboarding, to growing in your career, and even offboarding. Every action and detail matters as we strive toward our vision of creating an inspired workplace by transforming tired and outdated norms.

If you're following me on LinkedIn, you can expect to see the following content I create and share:

👉 B2B Marketing & Sales
👉 Relationship Marketing
👉 Relationship Enablement
👉 Frameworks and tips around Marketing Experiences
👉 Updates about what we're doing at Proofpoint Marketing
👉 What it's like working & owning a business with a spouse
👉 Culture, Remote Work & breaking down tired, outdated workplace norms


ENFJ-T
Activator // Strategic // Input // Communication // Woo

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Harshida Acharya

Gaby Israel Grinberg

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