Harshida Acharya

Fulfillment IQ

Fulfillment IQ is a logistics tech consultancy specializing in warehousing, distribution, and fulfillment optimization for enterprise retailers, 3PLs, and eCommerce brands. With a reputation for solving complex supply chain challenges, Fulfillment IQ drives operational transformation through tailored, tech-enabled solutions.
• Leading Fulfillment IQ’s strategic direction, aligning customer insights with actionable strategies to deliver meaningful business impact.
• Overseeing a team of logistics experts delivering innovative solutions that help clients scale.

Partner & Chief Strategy Officer

Partner & CMO

Partner & VP of Marketing

Ladies Who Logistic

Ladies Who Logistic is a community that empowers women in the supply chain industry through mentorship, networking, and professional development. With 500+ members, it fosters collaboration and advancement in logistics.
• Hosted 17 impactful events (11 online, 6 in-person) to support women in logistics leadership and growth.
• Created a thriving network of professionals dedicated to fostering inclusion and innovation in the supply chain industry.

Co-Founder

eCom Logistics Podcast

The eCom Logistics Podcast is a globally recognized platform that explores logistics, supply chain innovation, and retail technology through engaging conversations with industry leaders.
• Delivering actionable insights that empower professionals to innovate and lead in their fields.
• Building the podcast into a trusted resource for enterprises and logistics professionals navigating an evolving industry landscape.

Creator & Producer

Forbes Technology Council

he Forbes Technology Council is an exclusive community of leading technology executives offering thought leadership and innovation insights.
• Contributing strategies and perspectives on the intersection of technology and supply chain innovation.

Contributing Author

Athena Alliance

Member

Peak Community

Exit Five

Forbes Communications Council

Contributing expert in digital transformation and strategic marketing, sharing insights that drive innovation in retail and logistics.

Official Member

Strategic Triangle

- Content strategy and writing
- Digital Transformation initiatives
- Website copy, design, and development
- Organic growth strategies and execution
- Social media marketing

Digital Marketing Strategist

Scotiabank

Scotiabank is a leading global financial institution known for its commitment to innovation in banking. As a leader driving innovation within the enterprise, Harshida contributed to programs that accelerated Scotiabank’s transformation and operational efficiency.
• Collaborated with the innovation team to build and launch an internal Innovation Lab that developed prototypes to demonstrate the potential of advanced technologies.
• Partnered with accelerators and innovation hubs to introduce scalable, cutting-edge tech solutions aligned with enterprise needs.
• Spearheaded initiatives such as hackathons, internal innovation challenges, and enterprise technology conferences, fostering a culture of innovation.

Senior Innovation Leader, Enterprise Innovation in Digital Banking

Drive Enterprise IT transformation initiatives by introducing and redefining incremental innovative technologies and their roadmaps driven by business needs

Innovation Leader | Program Manager, Business Innovations Group

Champion innovative thinking, help develop prototypes to showcase new and emerging technology to large number of internal stakeholders

Project Management Lead, Business Innovations Group

Project Manager

Every great company has a behind-the-scenes story. And for the last 15 years, I’ve been helping companies write theirs—by turning logistics, fulfillment, and digital transformation from a challenge into a competitive advantage.
 
At Fulfillment IQ, I help enterprise brands, 3PLs, and retailers rethink warehousing, fulfillment, and distribution with strategies that are not just innovative, but actually work at scale.
 
But my work goes beyond just strategy— it involves understanding the voice of the customer and turning those insights into execution that drives impact.
 
Through the eCom Logistics Podcast, I’ve had the privilege of talking to some of the most brilliant minds in the industry—uncovering the trends, technology, and challenges shaping the future of logistics.
 
I’m also proud to have co-founded Ladies Who Logistic, a community of 500+ women in supply chain, creating a space for mentorship, collaboration, and industry leadership.
 
Here’s what I’m most proud of:
🔥 Helping enterprise brands, 3PLs, and retailers scale and optimize logistics through Fulfillment IQ.
🎙️ Creating a globally ranked logistics podcast with millions of annual impressions, delivering real-world insights on supply chain execution.
💡 Building a 500+ member community that empowers women in logistics through mentorship, leadership, and collaboration.
🚀 Championing digital innovation, leading initiatives that accelerated enterprise-wide transformation, including technology conferences, POCs and pilots of cutting edge tech, and startup partnerships.
💡 Driving large-scale tech initiatives that have accelerated enterprise-wide transformation and innovation adoption.
🏆 RETHINK Retail Top Retail Expert (2025)
🏆 RETHINK Retail Top Retail Expert (2024)
🏆 Business Elite Awards 40 Under 40 (2024)
🏆 Top eCom Influencer by Shopify (2023)
🏆 Women in Supply Chain Award (2023)
🏆 Pros to Know Award (2023)
🏆 Scotiabank Best of the Best Award (2015)
🏆 Sandford Borins Award (2009)
🏆 Gordon Cressy Leadership Award (2009)
🏆 Letter Award (2008)
🏆 Making A Difference Award (2008)
🏆 Millennium Scholarship (2007)

Visit my websites:
fulfillmentiq.com | ecomlogisticspodcast.com

Over the past few weeks, I’ve been heads down with my team preparing for the State of Logistics Innovation Summit.

As we sit here at T-1, I can’t help but pause and appreciate the depth of conversations that have shaped every session.
 
We’re unpacking the questions that matter as we head into 2026.
Where fulfillment is really headed as customer expectations rise, cost pressures intensify, and operational complexity becomes the norm.

Why AI cannot succeed without context, grounded data, and a clear operational problem to solve.

How distribution models are shifting: toward more flexible capacity, smarter orchestration, and networks built for volatility, not stability.

And what “intelligent logistics” actually means when you strip away the buzzwords and focus on measurable outcomes. Bringing these insights forward has been a privilege and a reminder that this industry is changing faster than most organizations are ready for.

Tomorrow’s discussions are just the beginning, but I hope the perspectives shared on stage (and the snippets we publish afterward) spark new thinking for the year ahead.  

I’m grateful to all the speakers joining us and bringing their experience into the room: Ninaad Acharya, Tom Schmitt, Jeff Wolpov, Marv Cunningham, Nima Elyassi-Rad, Patrick Nikoletich, Cullen Sanderson, Rajashekar Arutla, Amanda Dorenberg, Nizar Trigui, Catarina Carvalho, Ben Emmrich, Chris Somerville, Rahul (RD) D., Bill Gibson, Swapnil Khopkar
 
So here’s my question to you: technologists, operators, and supply chain leaders: What are your top 3 priorities for 2026?
 
I’d love to hear what’s rising to the top of your list.

#StateOfLogisticsInnovation #LogisticsTech #FulfillmentIQ

Partner @ Fulfillment IQ | Co-Host, eCom Logistics Podcast | Logistics Innovation That Scales

State of Logistics Innovation Countdown Post _ 1 Day To Go

It’s easy to think digital transformation fails because the tech wasn’t right.
But more often, it’s because the data wasn’t.

I’ve been part of enough transformation projects to see the same story play out.
The enthusiasm is high. The new systems are in place. But the data, the thing holding it all together, isn’t clean, consistent, or shared.

And that’s where the problem starts. Teams make decisions on half-truths. Visibility drops. People stop trusting the numbers.

Strong governance gives structure without slowing people down. It keeps everyone aligned while the work keeps moving.

At Fulfillment IQ, that’s what we focus on first. Because without that alignment, even the best tools can’t deliver what they promise.

If you’re in the middle of a transformation and things feel stuck, it might be time to look at your data foundations.

Let’s talk about what you’re seeing.

#DigitalTransformation #DataGovernance #Leadership

Nate Skiver

LPF Spend Management

Founder

Gap Inc.

Sr. Manager, Parcel Network Design

Stella & Dot Family of Brands

Director, Logistics

Senior Logistics Manager

Abercrombie & Fitch

Senior Manager, Order Management & Fulfillment

Senior Manager, Transportation

Manager, Transportation

Transportation (various junior roles)

Limited Brands

DC Supervisor

Parcel + Ecommerce Delivery Consultant | Increasing parcel shipping knowledge throughout the ecommerce industry | Founder, LPF Spend Management

I am passionate about three things:
➡️ Parcel transportation, ecommerce, and sharing knowledge

Lucky for me, I’ve been able to focus on all three for the better part of 20 years.

The first 17 years were spent working for retailers, where I:

➡️ Built an $80M parcel program from the ground up over a six-year period, generating $10M+ in savings along the way
➡️ Led parcel transportation strategy and execution for a $4B apparel retailer
➡️ Led global order management operations supporting a $900M ecommerce business
➡️ Led a North American parcel RFP for a $15B apparel retailer

This career experience was great, but something was missing.

I couldn’t share my knowledge and experience in a way that provided value to more than my employer.

That changed with this text exchange in 2019.

◾ “I’ve been thinking about moving into consulting and would love to get your thoughts. Let me know when you have time to chat.”
◾ ”Let’s chat this afternoon. I have two options for you that would fund your transition. We need to move quickly though.”

Six weeks later I left the security of a very good job to start Level Playing Field with this goal: to share my experience and help ecommerce companies compete on shipping.

Now, I serve as a thought partner with my clients, focused on co-creating parcel shipping programs which reduce expense, while delivering a positive customer experience.

I am passionate about increasing parcel shipping knowledge throughout the ecommerce industry, one shipper at a time.

WHAT ARE THE RESULTS?
➡️ My clients have saved 6%-11% on their parcel spend, despite the most challenging pricing environment to date.

In addition to helping clients reduce shipping expense via carrier diversification and contract negotiation projects, I also provide value by:

✔️ Offering parcel invoice audit, spend management, and analytics services via a partner consultancy
✔️ Offering supply chain and omnichannel consulting services via a partner consultancy
✔️ Writing content focused on parcel and ecommerce delivery
✔️ Advising carriers on how to position solutions with retailers
✔️ Connecting people: carriers and retailers, ecommerce solutions providers and potential partners
✔️ Developing customized parcel training programs

Want to learn more? Email me 👉 nate@lpfspendmanagement.com

Find out more about Level Playing Field here 👉 https://www.lpfspendmanagement.com.

Of course, it can’t be all parcel all the time.

Personally, I am a proud father of two amazing kids, devoted husband, baseball fanatic, youth sports coach, lifelong Buckeye, and heavy metal fan.

10 reasons why you shouldn’t bid your parcel business. 👇



1. You enjoy overpaying
2. You’re waiting for the right time
3. You don’t want to do the analysis
4. You have the best UPS/FedEx rates
5. You like the 6%-8% annual increase
6. You recently bid the business … in 2019
7. You enjoy complex, restrictive contracts
8. You’re afraid of hurting UPS/FedEx’s feelings
9. You don’t want to work with a cringy consultant
10. You think re-negotiating with UPS/FedEx is enough

If this is you, do nothing.
Maintain the status quo.
Congrats on another year on autopilot.

But if this is you …

1. You enjoy cost savings
2. You take action and get things done
3. You enjoy digging into the details
4. You explore alternative carriers
5. You capitalize on a shipper’s market
6. You bid parcel based on need, not convenience 
7. You seek out collaborative partnerships
8. You do what’s best for your business at all times
9. You recognize the value a consultant brings
10. You know an RFP optimizes rates and service

Get started now on a parcel RFP.
[or at least plan it now]

Your bottom line, and your customers, will thank you.

#logistics #ecommerce #retailing

Parcel + Ecommerce Delivery Consultant | Helping you ship smarter and reduce expense | Founder, LPF Spend Management

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The Battle

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