Confidential

Oversee HR operations for businesses with more than 500 employees in various fields, including aeronautics, automotive, audiovisual, and hospitality.

•	Ensure legal compliance with labor regulations, managing contracts, medical exams, and new hire onboarding.
•	Oversee payroll preparation and processing, conflict resolution, and disciplinary actions.
•	Manage employee leave (paid leave, sick leave, etc.) and occupational accidents (AT).
•	Develop and maintain HR dashboards and reporting systems to monitor KPIs.


RECRUITMENT & TALENT ACQUISITION

•	Post job advertisements across multiple platforms and manage candidate sourcing and screening.
•	Conduct interview debriefs and generate recruitment reports.
•	Build and maintain relationships with employment agencies such as ANAPEC and OFPPT.


TRAINING AND DEVELOPMENT

•	Participate in the creation and execution of company training policies.
•	Design and implement training programs and plans based on organizational needs.
•	Coordinate training actions and follow up on their implementation.
•	Select training providers and consultants, while managing partnerships with ongoing education organizations like OFPPT and GIAC.


BUSINESS DEVELOPMENT

•	Expand the firm’s client portfolio by securing new HR contracts and fostering strong client relationships.

Chargée de comptes RH

Dewhirst

•	Conducted physical and chemical tests on textile materials (raw, semi-finished, and finished products).
•	Analyzed test results and prepared technical reports for internal and external stakeholders.
•	Supervised and mentored new team members, ensuring smooth lab operations.

Technical Laboratory Specialist

To put it briefly ” A gem cannot be polished without friction, nor a man perfected without trials"

They say that life is full of surprises, and trust me, it is.

Life can be hilarious at times, and other times, it can be downright challenging.

However, regardless of whether life is making you laugh or cry, there's one thing for sure - it's always teaching you some valuable lessons‼️

One of the most important lessons that life has taught us is that a gem cannot be polished without friction, nor can a person be perfected without trials. 

Just like a gem, we need a little friction along the way to bring out our shine. 

It's through the trials we face that we learn, grow, and become the best version of ourselves.


💙💚
#HasnaeAddioui

Hasnae Addioui

University of Toronto

• Providing live learning support during class time for students in the SQL domain subject at the University of Toronto.
• Interaction with students on Slack to provide assistance and facilitate discussions.
• Responsible for marking students' work grades to ensure academic progress and success.

Learning Support Staff

DECIEM | THE ABNORMAL BEAUTY COMPANY

• Delivered LLM model chatbot (FAQ) for global launch.
• Envisioned, created, and delivered a fully automated platform globally, combining Linux and Python for automated report feeds from REST APIs, utilizing intelligent automation and ensuring security with PII data.
• Process improvement through visual diagraming among SLTs, conducting training, procedures and documentation.
• Data Engineering optimization.
• Developed and managed data integration models for people reporting and analytics across various platforms, including HRIS database and platform administration (Dayforce HCM Platform) and expansion.
• Configured and troubleshooted Dayforce Payroll applications including pay codes and general ledgers partnered with Finance SLTs.
• Developed forward-thinking strategies around system enhancements, integrations, process improvement, and user experience.
• Extracted key insights from data to measure progression and communicated with HR and business stakeholders.
• Partnered with internal/external stakeholders to understand customer requirements for reporting requests.
• Delivered analytics at scale: Dashboards, Reporting, Metrics/KPIs, Predictive Models, and led testing and validation.
• Went beyond the numbers to extract key insights and stories from data to measure progression and communicated these insights and stories to key HR and business stakeholders.
• Partnered with internal/external stakeholders to develop and understand customer requirements.
• Designed, developed, and implemented analytical tools, technologies, and business solutions that improved HR and business decisions and drove operational efficiency.
• Managed projects and process improvement leveraging new levels of quality.
• Performed system maintenance, including assisting in the review, testing, and implementation of HR information system upgrades or patches.
• Monitored HRIS integrations to ensure proper functioning and worked cross-functionally.

Senior HRIS & People Analyst

- Developing forward-thinking strategies around system enhancements, integrations, process improvement and user experience.
- Managing projects and process improvement, including applying change management experience to facilitate movement to new levels of quality.
- Performing system maintenance, including assisting in the review, testing and implementation of HR information system upgrades or patches. Collaborating with functional and technical staff to coordinate application of upgrade or fix. Maintaining HR information system tables, documents process and results.
- Providing production support, including researching and resolving HR information system problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
- Monitoring HRIS integrations to ensure proper functioning and working with team members cross functionally to improve them.
- Managing, auditing and quality control processes for maintaining data integrity and security of HRIS.

Senior HRIS Analyst

Blanc Labs

-Machine Learning and Deep Learning architecture
-Business models and requirements to the customers
-Data acquisition and data ingestion
-Large data sets ETL with Python for data reliability, efficiency, and quality
-Conducting research for industry and business questions
-Preparation for predictive and prescriptive modeling
-Tasks automation and AWS cloud EC2's Docker builds
-Updates to stakeholders and analytics reports documentation in Confluence

Data Engineer

Beijaflore

-Customer support for Total E&P Brasil
-Application & Software Department
-Developed and deployed internal corporate training
-Data collection and analysis
-Cell Phone application to track internal customer attendance SLA
-Microsoft 365 data gathering and analysis and visualization

Consultant III

FutureFii

-Claro Brazil project customer support for 4G Core Network
-Solution management, updates and analytics updates to stakeholders.
-Kick start meetings, KPI analysis performance for 2G, 3G and 4G mobile networks
-Network operations support (health check, troubleshooting, tickets updates L2 / L3
-Database updates, SQL queries and bash script programming for node's automation.
-Elastic search + Hadoop operation and optimization
-RedHat Linux updates, optimization and configuration throughout the country
-Daily operational reports, drill down and server's preventive maintenance
-Automation robot development for operational automation

Development Engineer

-Corporate Wi-Fi system’s implementation in small, medium clients
-CFTV IP implementation & operation and monitoring
-Internet Core Network implementation, configuration and operations in customers
-Customers Data ETL and Data Analytics for HR and automation with SQL.

Companhia Municipal de Energia e Iluminação - RIOLUZ

-Project development for photovoltaic systems in 1546 public schools
-Smart City project's assessment for future deployment
-Responded directly to company's president

PRESIDENT’S ADVISOR & CONSULTANT

Atos

-Leading as VTCM - Venue Telecommunications Manager in the media venue during 2016 Olympics in Rio de janeiro
-Olympic Games venue high level support for media internal customer
-Cisco telecommunications infrastructure (Core routers, switches, IP Phones, IT and TV)
-Aggressive SLA rules

Consultor de Rede (VTCM - Venue Telecommunications Manager)

Huawei Technologies Co., Ltd.

-Responding to SSAR - Southern South America business unit
-Team leader training teams across customers' multidisciplinary teams
-Customer Support Engineer, local and remote support for the main players
-Core Network products deployment, operation and RnD connection
-26+ cities attended in different demands
-Unix, Linux, implementation, deployment, development and automation
-Signaling gateways, media gateways, core routers, unix, linux platforms deployment
-Hi-end Core Network Turn key solution deployment for 36+ sites
-On-site support, core network crash recovery, geographical support
-Backbone implementation, configuration and escalation
-SQL programming including call routes and tables relationships
-Solaris System V and Sybase configuration, programming and deployment
-Supporting the main players: Oi, Embratel, Claro, Vivo, GVT and TIM

Core Network Engineer

LeadCom-IS Integrated Solutions

- Responsible for Nortel NGN Core whole solution in LATAM.
-- Commissioning, integration.
-- First call and signalling analysis.
-- Signalling network implementation and expansion.

- Complete NGN CORE (CS2Kc SN09U) and peripherals
-- Commissioning and integration of GSM and CDMA networks along international players carriers.
-- Solution Integration, commissioning and acceptance of NORTEL NGN networks product's in diverse countries between Central America and LATAM.

- Customized solutions development per the customer needs
-- Automation, scripting, and solution integration under Unix environments and corporate network.
-- Corporate staff training for solution's billing (financial), operations and maintenance.
-- Corporate staff training regarding technical specifications and special projects.

Telecommunications Specialist

Responsible for NGN Implementation, commissioning and network integration over Latin America and Central America as well as training to our customer in Spanish and English.

Telecomunications Specialist

- Responsible for Nokia DX-200 platform homologation in conjunction of the manufacturer every 16 cities operated by the company.
- GSM Signalling analysis as well as TDM's protocolo analysis.
- Per project delivery management high quality reports.
- Manufacture's feedback on product's improvement.

Senior Telecommunications Technician

Driven by a passion for technology and problem-solving, I excel in creating innovative solutions that make a tangible impact. My journey, goes through Graduate in Master of Engineering from McMaster University, IT, Consulting, Systems Engineering, and Telecommunications. Expanding my expertise through the Data Science and Innovation (DSI) program at the University of Toronto and earning the FACS (Facial Action Coding System) Instructor title from F-M Group International underscores my commitment to continuous learning and growth.

Current role achievements include leading the global launch of an LLM chatbot, envisioning and delivering automated platforms combining Linux and Python, and ensuring secure PII data management through intelligent automation, integration as well as HRIS database administration and expansion. These projects reflect core strengths in process optimization, data engineering, and system integration, consistently driving productivity and cost savings.

Key achievements demonstrate a track record of success: optimizing Data Engineering processes, developing data integration models across HR platforms, and delivering scalable analytics solutions that enhance decision-making. By increasing efficiency and leading high-impact projects, I consistently align results with business objectives.

Value proposition centers on more than just technical expertise. Thriving in multicultural environments, excelling in clear communication, and leveraging design thinking to prioritize human-centered solutions define my approach. My ability to navigate complex challenges and foster Innovation is a key asset for teams aiming to drive continuous improvement and achieve operational excellence.

Passions and interests extend beyond the workplace, encompassing math, physics, psychology, and mentoring young professionals. Committed to lifelong learning, I actively seek to inspire others to reach their full potential.

Let’s connect!

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Hasnae Addioui

Ernani Fantinatti

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