BrightLogic, LLC

I believe experts should be experts, not task-jugglers. That's why I use AI and automation to free up 5-10 hours a week for service-based businesses. Less busywork, more genius work.

My passion lies in solving sales process challenges. If you're struggling to follow up with your leads, have a large client or lead database you haven't done anything with, or need to book more appointments, send me a DM with "AI Sales"

CEO - ⚙️ Chief AI Consultant

I have spoken (in person & online) at over 80 conferences and events worldwide since 2016. Find my sessions at: https://sessionize.com/heidi-araya/

Current focus of talks: How AI will impact jobs and careers; AI for non-tech folks; Improving Business Results with a holistic, customer-focused approach 

I am an approved Pluralsight author, international speaker, innovator, and experienced workshop designer and facilitator. My book on Lightweight Value Stream Mapping will be complete in 2024.

International Keynote Speaker, Author, Approved Pluralsight Trainer

Crooms Academy of Information Technology

Business Advisory Council

Young Entrepreneurs of Surry

Advisor

ForeverQuest

To empower individuals to unleash their infinite potential by guiding them on a transformative journey of personal growth and self-evolution. Enabling people to reach and exceed their business goals in a rapidly changing world with pragmatic business mentoring and coaching, based on 25 years of experience and ICF coach training. 
Check it out at www.foreverquest.org

Business and Personal Reinvention Guide (passion project)

Value Stream Management Consortium

Designing AI-powered experiences as a Director on the board. I pitched and implemented FlowBuddy, an AI chatbot designed to answer common questions about Value Stream Management.

Director, Board of Directors

BotLogic

We help businesses integrate generative AI technologies to improve productivity. 
We share generative AI tools and techniques for small and medium-sized businesses and organizations. 
We build, train, and maintain AI chatbots for clients.
 Check out our YouTube channel https://www.youtube.com/@brightlogicai

Technical Advisor, AI Automations

Xpirit | Part of Xebia

Coaching, Consulting for Enterprise Transformation
Empowered clients to maximize their time and energy by leading strategic organizational transformations. Utilized a comprehensive approach, including productivity workshops, one-on-one coaching, and tailored interventions to identify inefficiencies and implement streamlined processes. Served as a Delivery Lead, ensuring successful adoption of productivity-enhancing solutions and facilitating lasting, positive change.
In this role, I:
Conducted in-depth assessments to uncover productivity bottlenecks and areas for improvement
Designed and delivered engaging workshops to educate teams on productivity best practices and tools
Provided personalized coaching to help individuals develop more efficient work habits and mindsets
Implemented strategic solutions to optimize workflows, and eliminate time-wasters
Acted as a Delivery Lead, overseeing the seamless execution of productivity initiatives and ensuring measurable results
Empowered clients to reclaim their time, reduce stress, and focus on high-value activities that drive growth and success
By leveraging my expertise in productivity optimization and change management, I helped clients transform their organizations and unlock the full potential of their teams.

Enterprise Transformation Consultant - Delivery Lead

Citrix

As a Director of TPM/Agile in the Engineering Operations Team at Citrix, I spearheaded the transformation of our software development processes, establishing a vision for lean-agile ways of working that empowered teams to deliver value faster and more efficiently. By focusing on principles and outcomes rather than prescriptive processes, I helped create an environment where innovation could thrive, and teams could adapt quickly to changing market demands.
Key achievements in this role included:
Developing and implementing a lean-agile framework that streamlined workflows and eliminated waste
Coaching teams and fostering a culture of continuous improvement
Establishing guardrails and principles to ensure alignment and consistency across the organization
Empowering teams to take ownership of their processes and make data-driven decisions
Driving significant improvements in productivity, quality, and time-to-market

Director, Engineering Operations - Technical Program Management

Enterprise Agile Coach (Director)

The Open Leadership Network

see www.openleadershipnetwork.com
The mission of the OLN is to advance real and lasting progress in the domain of business agility and organizational development through effective change management (e.g., Invitation-Based Model of Coaching)

Founding Member and Advisory Board Member

Coaching Agile Journeys

Coaching Agile Journeys was an online meetup held on Zoom (way before COVID!). We grew a community of passionate meetup attendees that engaged regularly with us for over five years, with average attendance of 50-90 people for the main monthly events. Once a month, we had a main event with a speaker. In between, we scheduled special events, like a special series, an agile cocktail, coaching circle, lean coffee, or meet up to discuss our podcast. Check the recordings out at www.coachingagilejourneys.com

Co-founder and Community Leader

Empowering small businesses to reclaim time and accelerate growth through AI-powered automation | Inventor | Keynote Speaker

Are you tired of feeling overwhelmed by inefficient processes and missed opportunities? 

As a business owner, you wear many hats, but juggling them all can leave you feeling stretched thin and unable to focus on what truly matters – growing your business.

Every inefficient process = A missed opportunity for growth

It's frustrating, isn't it? 
→ Wasting time on repetitive tasks 
→ Struggling to streamline operations 
→ Trying to keep up with the competition

Meanwhile... 

→ Productivity suffers 
→ Valuable time is lost on low-value activities

I UNDERSTAND YOUR STRUGGLES. I'VE BEEN THERE. 

Let's revolutionize your business processes.

With over 20 years of experience in process improvement, I've helped countless businesses like yours break free from the daily grind and unlock their true potential.

Here's how I can help:

My 3-step strategy to transform your business: 

✓ I identify inefficiencies and areas for improvement. 

✓ Together, we develop custom AI solutions tailored to your unique needs. 

✓ You experience increased productivity, streamlined operations, and more time to focus on growth.

AI handles repetitive tasks, freeing up your time and resources. Boost efficiency and productivity without adding to your workload. No more missed opportunities and no more time wasted on manual processes.

My goal: You focus on what matters --Growing Your Business-- while AI takes care of the rest, from data entry and customer inquiries to complex workflows.

→ 50% more time for high-value activities 
→ Streamline your operations and reduce costs 
→ Scale your business without scaling effort

With our AI-Powered Process Improvement System 

You get all this without increasing headcount in a done-for-you system.

Curious to learn more? DM me.

Heidi 💡 Araya

Patient Advocacy & Beyond, LLC

Please check out the website below.
www.PatientAdvocacyBeyond.com  (LinkedIn doesn't allow hyperlinks, sorry!)

Owner/Principal Advocate

Patient Advocacy Plus

•	Independent patient advocacy that assists patients navigate health care system, improves safety, outcome and value. 

•	Ensures patient-centered quality decision-makings and improves communication between patients and providers/healthcare professionals.

•	Reduces risks, waste (e.g., unnecessary drugs, treatments & tests) based on the client's preferences and circumstances, hence the overall cost.

Take Shape For Life

•	Provided Wellness Assessment, educate and inspire people to manage their health naturally. 
•	Monitored client’s progress, teach healthy eating/habits, provided support and accountability, and helped them produce measurable improvement (e.g. weight loss, reduced medications)

Health Coach

BAYADA Home Health Care

•	Performed an extensive range of hands-on clinical tasks, as well as timely collaboration/coordination with physicians, pharmacists and other clinicians.

RN Case Manager

Community Home Health of Maryland

•	Played the central role in improving client’s health outcomes by orchestrating overall plans of care via complete assessment, good communication and building trust with clients.
•	Coordinated with MDs/NPs, assemble teams of therapists, social workers, LPN and aids, Made supervising visits to ensure clients’ needs being met. Conference calls with team members to review the care and adjust the plan of care as needed. 
•	Provided a wide range of direct care and teaching to patients & families.

Home Health RN/Case Manager

Remain Home Solutions

•	Develop and maintain trusting relationships with clients, healthcare professionals and government representatives, and create value through our services - home safety assessment via mobile app, home modification and improved safety and independence. 
•	Collaboratively design workflow of mobile app and built prototype, based on clinical expertise, business requirements, customer input and technology available.
•	Develop, test, trouble-shoot and provide improvement of the app (via MobileSmith) platform mostly on my own.
•	Research and synthesize healthcare evidence to contribute to strategic planning. 
•	Represent the company at conferences (e.g., Home health, Telehealth, Rehab, Aging), make presentations, develop collaborative relationships with perspective partners and clients.

Health Program Manager

The University of Maryland Medical System

• Worked with Epic inpatient system and independently analyzed complex custom reports for Baltimore Washington Medical Center.

Systems Analyst Intern

Holy Cross Hospital

• Effectively took care of a high load of patients with complex co-morbidities. Received “Service Excellence award” every quarter for over 3 years.
• Served as the Nursing Practice Council representative, disseminated evidence to improve care quality and provided unit-level training.

Clinical Nurse/Charge Nurse (Oncology & Hospice, Intermediate care)

Johns Hopkins Hospital

• Provided direct patient care involving complex chemotherapy treatments/research protocol (Full-time, while working PRN at Holy Cross)

Nurse Clinician I-M (Oncology)

• Provided a wide range of direct patient care while closely collaborating with the nurses and physicians

Clinical Associate

Hi there. Thank you for visiting my profile.

We know that American patients and their families have been paying unconscionable prices for their healthcare (way beyond financially), and most of us also pay for it through our exorbitant insurance premiums and other healthcare costs, right? At the heart of this outrageous situation, I see 3 main problems: 1) Profit-driven fragmented healthcare system ->  2) Most doctors cannot spend enough time with their patients -> 3) Most patients are not given proper attention, information, and answers that make sense to them.  

That’s where independent (private) patient advocates come in! We can address these 3 serious problems, starting from 3) – helping the patient get the right information, answers, and attention, through customized education, preparation, and facilitation based on the patient’s unique needs and capacity. 2) This allows doctors to spend their limited time on high-value activities and discussions. 1) Independent patient advocates can follow the patient across the care continuum and ensure that all the pertinent information passed on, the plans of care properly carried out, the best possible outcome achieved, and no error or wasteful activity occurs along the way (including erroneous billing)!

I'm a nurse with an Informatics and Communication background who’s found a calling in alleviating various kinds of pain and fear the patients feel, making the clinicians’ jobs a little easier, and contributing toward a safer and less wasteful, and expensive healthcare system. But frankly, the work can be so challenging and requires a wide range of skills and expertise… I’d love to connect and collaborate with like-minded physicians, mental health professionals, and other healthcare, and complementary professionals. Thanks!

taplio

The Battle

Heidi 💡 Araya

Kayoko 'Ky' Corbet, RN, BCPA, MS

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