Helen Queen

Queen Accountancy

Owner

PETAL Pacific European Timber Agency

Finance Director

More than accounting – financial management that drives your business forward. Queen Accountancy is your one stop shop for all the financial insight you need to grow your profits and stay in control

Did you know that over half a million small businesses closed in 2022? 

Many failed because of poor financial management which meant they couldn’t withstand the impact of COVID and other factors affecting the economy.

One of the problems is your average accountant is too focused on the past. They delve into what happened in the previous tax year to help you remain compliant with HMRC.

But this backward-looking focus can leave you floundering when it comes to what’s happening right now, what might happen next, and how you can change your decision making to secure your business’ future.

That’s where a part-time finance director comes in. Most SMEs don’t need a full-time FD, nor can they afford one, but that doesn’t mean you can’t get the financial management support you need.

Imagine knowing exactly when you might need to get some additional funding to help you over a blip in your cashflow. Or understanding exactly which of your products or services are driving your profit margins. Or where to look for investment opportunities that have the best chance of success.

It’s all very doable when you work with me.

I’m Helen, the Accountancy Queen, but I don’t call myself an accountant because I’m so much more than that. 

My services, aside from the usual tax compliance, payroll, annual accounts, and bookkeeping, include:

•	Budgeting and forecasting
•	Management reporting/Financial Reporting
•       Financial Analysis
•	Funding/grants submissions
•	Business growth advice
•	Invoice/trade finance options
•	Software training/support (Freeagent, Xero, Sage, Sage 200)

As my ideal client, you’ll:

•	Be a proactive, forward thinking business owner 
•	Willing to listen to advice and act on it
•	Have a workforce of up to 50 staff 
•	Run an importing/exporting operation

By working with me, you’ll get:
✅ Deep insight into what’s working in your business and what’s not
✅ A methodical approach to growing your business
✅ A business partner who is focused on your company’s success

If you know your business needs to take a more proactive, dynamic approach to its finances, give me a call and let’s find out whether we’re a good fit for each other.

DM Me
EMAIL: Helen@Queenaccountancy.com 
PHONE: 015394 82007

I do accounting

Beyond Satisfaction

Founder

The Landmark London

Director of Operations, Conference and Banqueting Department

Deputy Director Of Operations, Conference and Banqueting Department

The Westin Paris-Vendôme Hotel

Deputy Director of Operations, Conference and Banqueting Department

Four Seasons Hôtel George V

Room Service Supervisor

Supervisor, Conference and Banqueting Department

Head waiter, Conference and Banqueting Department

Casual Head Waiter, Conference and Banqueting Department

Sofitel Hyland Shanghai

Management Training

Hôtel Panorama By Rhombus, Hong Kong

Hôtel Du Cap Eden Roc

Cross Training

Did you know that improved customer satisfaction and loyalty can increase by 40% the total revenue generated from clients each year?

And did you also know that a powerful customer success strategy can increase by 60% the total amount of feedback, referrals and recommendations received from customers?

And it is not only about quantity, but definitely about quality: there is indeed 3 times more chance to convert a client who has been referred by another client. 

Hence the importance of elevating the brand through the heart of the business: the customers.

I am an experienced and certified Customer Service Trainer and Consultant and the Founder of Beyond Satisfaction. 

I am helping businesses to generated more sales and acquisitions through their own customers by bringing their clientele’s satisfaction and loyalty to the next level.

By implementing effective customer service methods and strategies, I am elevating your customer experience to its highest so you can turn your clients into real brand ambassadors. 

By doing so, you will increase the total revenue you generate from clients each year, get your business to successfully handle more customers while reducing the need to constantly look for new clients.

With both training and consulting, my 360 degrees approach is built on all the tools, skills and methods which are keys to make the best impact on both your customer experience and business performance.

Pierre Bauzée

taplio

The Battle

Helen Queen

Pierre Bauzée

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