ParetoHealth

• Streamlining workflows and improved processing speed within the Underwriting operations team.
• Collaborating cross-functionally with Product, Engineering, and Account Management to identify inefficiencies and implement technology-led solutions.
• Leading early-stage projects to enhance data visibility, reduce error rates, and improve turnaround times.

Strategy & Operations Manager

Wana Create

▪ Increased operational efficiency by 25% by streamlining internal workflows and optimizing resource allocation, reducing project delivery timelines by 15%.

▪ Drove 20% revenue growth in six months by analyzing user behavior to identify high-value customer segments, guiding strategic initiatives and targeted campaigns.

▪ Improved customer retention by 35% through process enhancements and data-driven initiatives that addressed key churn factors and optimized user onboarding.

Head of Strategy & Operations

Northwell Health

▪ Directed cross-functional teams to execute key revenue integrity initiatives, resulting in a 15% increase in revenue capture and ensuring compliance with healthcare regulations. 

▪ Steered the end-to-end project lifecycle for RIO projects through strategic planning, execution, and monitoring, consistently delivering all projects on time and within budget.

Project Manager

Accenture

•	Project Manager - Health Provider – Hospital Pharmacy Application Deployment: Orchestrated seamless collaboration between eight technology leads, both onshore and offshore, and clients to facilitate the successful deployment of a pharmacy application within the hospital. 
Spearheaded change management throughout all project phases, including the smooth transition to "run mode" 

•	Application Lead - Health Payer- Care Management Transformation: Conducted a comprehensive series of 70+ interviews to map current state processes and workflows. Distilled gathered information into ~30 key themes for implementation. Developed an interview map illustrating client engagement during the discovery phase, providing clients with visibility into the individuals reached

•	Business Process Architect - Health Provider-Revenue Cycle Optimization: Spearheaded an impactful five-month engagement that optimized the revenue cycle functions of a large-scale hospital system. Collected and analyzed 30+ work activity surveys to develop a robust capability assessment model to evaluate the maturity of current revenue cycle functions against industry best practices; implementation of this model resulted in an annualized value of over $1.6 million in financial benefits

Management Consultant

R1 RCM

•	Recovered $8M+ in underpayments for leading hospital revenue review consultancies through meticulous analysis of managed care contracts and government-based fee schedules
•	Conducted contract analyses for 20+ health systems, identifying lucrative long-term revenue recovery opportunities and bolstering provider negotiating power in reimbursement
•	Utilized PowerBi, Excel, and client software platforms to analyze and ensure the quality control of underpayment risk areas

Revenue Cycle Analyst

Thomas Jefferson University Hospitals

•	Oversaw and maintained a registration database of 150+ end-users, ensuring seamless preparation for Epic Go-Live
•	Streamlined project management by delegating action items to project leaders; completed deliverable deadlines in advance
• Conducted market research, financial budgeting, and SWOT analysis to develop a comprehensive proposal presentation for upper-level management and the hospital President
• Coordinated “At-Your-Service” rounds in the inpatient setting by collecting and analyzing patient surveys to better understand and improve patient satisfaction rates in hospital operations

Project Manager/ Operational Excellence Lead

Hi, I'm Hetali!

𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭 𝐋𝐞𝐚𝐝𝐞𝐫 + 𝐌𝐞𝐧𝐭𝐨𝐫
• Former Accenture consultant with deep expertise across healthcare operations and strategy
• Trusted advisor to execs at Rare Beauty, Oracle, Planoly & beyond
• Mentored dozens of high-performers in executive presence, career elevation, and personal brand building

𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐅𝐨𝐮𝐧𝐝𝐞𝐫 + 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐂𝐫𝐞𝐚𝐭𝐨𝐫
• Founder of Inner Wealth Collective - a media brand helping people build confidence, influence, and inner wealth
• Partnered with Notion, Beehiiv, folk & more to spotlight smarter ways to live and work
• Creator of high-impact leadership, mindset, and lifestyle content - reaching 1M+ professionals on LinkedIn

Industries of Interest:
Health tech, AI in healthcare, and digital transformation, though I’m always open to exploring new opportunities and challenges.

___

→ For inquiries/sponsorships: DM me or email CollabwithHetali@gmail.com

All views are my own and do not reflect that of my employer.

Hetali Mehta, MPH, CAPM

The Strategically Selfish Coach | Helping overlooked people pleasers become strategic players | Follow for weekly tactics to put YOUR career first

I got ghosted by my own career for 10 years.

Twelve-hour days. Glowing reviews. Everyone's go-to person.

My reward? Watching less qualified people leapfrog into MY promotions.

Sound familiar?

I thought working harder was the answer. 

(Spoiler: It wasn't.)

Then something shifted EVERYTHING.

➡️Executive leaders trusted me as their "reliable one." So reliable, they invited me into their C-suite talent discussions to provide support (run reports, take down actions, etc.)

You know - those closed-door meetings where they decide who gets fast-tracked and who gets forgotten.

I became a fly on the wall.

And what I heard made me FURIOUS.

These executives knew who I was. Trusted my work. Relied on my judgment.

But when my name came up for promotion?

"She seems happy where she is."

"Not sure she wants the pressure."

"Great executor, but is she strategic?"

They'd written my entire career story. 

Without asking me.

That's when I realized the brutal truth:

Being visible isn't enough.
Doing great work isn't enough.
Even being trusted isn't enough.

You have to be STRATEGICALLY SELFISH.

Not working harder. Not just "being more visible."

But making every single career decision through a lens that serves YOUR goals first.

Now I help mid-career professionals stop being everyone's favorite helper and start being their own favorite advocate.

My clients don't just get promotions (though they absolutely do).

They stop feeling frustrated, overlooked, and exhausted.

They feel peaceful. Grounded. In complete control.

Here's what I know after 15 years in Fortune 100 and coaching 100+ professionals:

→ Your boss isn't thinking about your career (they're thinking about theirs)

→ HR isn't your career advocate (they protect the company, not you)

→ That "team player" label? It's keeping you stuck

→ Being liked won't get you promoted (being strategic will)

If you're tired of being professionally invisible while doing visible work, you're in the right place.

I'm your insider source on how C-suite leaders REALLY make talent decisions.

No corporate fluff. No "just work harder" BS. 

Just strategic truth bombs that get you noticed, promoted, and paid what you deserve.

Your career is not a charity.

Stop treating it like one. 🌻

Cassie Lincoln

A tiny encouragement can create a giant shift:

"You're actually really good at this..."

Five words from a senior colleague.
Said casually while passing my desk.
About a presentation I thought was mediocre.

She probably forgot the moment she said it.
I still remember it seven years later.

Because those five words shifted everything.

I'd been drowning in imposter syndrome.
Convinced I was fooling everyone.
One bad review away from being exposed.

But she saw something I couldn't see.
And suddenly, I started seeing it too.

Here’s the reality of the situation:

We drastically underestimate our impact on others.

The throwaway compliment that changes someone's career trajectory.
The quick "great job" that stops someone from quitting.
The casual "have you considered..." that opens a door they didn’t know existed.

I've been on both sides now.

The colleague who mentioned I should apply for that stretch role.
(I did. Got it. Changed my entire career path.)

The boss who said “you’re a natural leader” after I ran one meeting.
(Started seeing myself differently. Started acting differently.)

The mentor who texted “proud of you” after a tough presentation.
(Screenshot it. Still look at it on bad days.)

None of them knew they were changing my life.
They were just being human.

But here’s what haunts me:

How many times have I withheld those words?

Thought “they already know they’re talented.”
Assumed “they don’t need to hear it.”
Figured “it’s not my place.”

Meanwhile, they might be drowning.
Doubting.
One encouragement away from breakthrough.

Power isn’t about titles.
It’s about noticing.

Noticing the person who’s shrinking.
The one doing invisible work.
The one who doubts their brilliance.

Your “nice work on that project” might be someone’s reason to stay.

Your “you handled that beautifully” might be someone’s confidence catalyst.

Your “I see leadership potential in you” might be someone's permission to dream bigger.

We’re all walking around with pockets full of words that could change lives.
Most of us die with our pockets still full.

Don’t assume they know.
Don’t assume they don’t need to hear it.
Don’t assume your words don’t matter.

That person struggling in silence?
They’re waiting for someone to see them.

Be the person who sees.

What simple words changed your trajectory? 👇

💫 Repost to remind someone their words matter
🌻 Follow Cassie Lincoln for more on what matters at work

Always Reliable, Rarely Promoted? I can help. | Career Acceleration Strategist | Harvard Alum | 15 Yrs Fortune 100 | Follow for Your Career Breakthrough

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The Battle

Hetali Mehta, MPH, CAPM

Cassie Lincoln

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The Battle

Hetali Mehta, MPH, CAPM

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