ParetoHealth

• Streamlining workflows and improved processing speed within the Underwriting operations team.
• Collaborating cross-functionally with Product, Engineering, and Account Management to identify inefficiencies and implement technology-led solutions.
• Leading early-stage projects to enhance data visibility, reduce error rates, and improve turnaround times.

Strategy & Operations Manager

Wana Create

▪ Increased operational efficiency by 25% by streamlining internal workflows and optimizing resource allocation, reducing project delivery timelines by 15%.

▪ Drove 20% revenue growth in six months by analyzing user behavior to identify high-value customer segments, guiding strategic initiatives and targeted campaigns.

▪ Improved customer retention by 35% through process enhancements and data-driven initiatives that addressed key churn factors and optimized user onboarding.

Head of Strategy & Operations

Northwell Health

▪ Directed cross-functional teams to execute key revenue integrity initiatives, resulting in a 15% increase in revenue capture and ensuring compliance with healthcare regulations. 

▪ Steered the end-to-end project lifecycle for RIO projects through strategic planning, execution, and monitoring, consistently delivering all projects on time and within budget.

Project Manager

Accenture

•	Project Manager - Health Provider – Hospital Pharmacy Application Deployment: Orchestrated seamless collaboration between eight technology leads, both onshore and offshore, and clients to facilitate the successful deployment of a pharmacy application within the hospital. 
Spearheaded change management throughout all project phases, including the smooth transition to "run mode" 

•	Application Lead - Health Payer- Care Management Transformation: Conducted a comprehensive series of 70+ interviews to map current state processes and workflows. Distilled gathered information into ~30 key themes for implementation. Developed an interview map illustrating client engagement during the discovery phase, providing clients with visibility into the individuals reached

•	Business Process Architect - Health Provider-Revenue Cycle Optimization: Spearheaded an impactful five-month engagement that optimized the revenue cycle functions of a large-scale hospital system. Collected and analyzed 30+ work activity surveys to develop a robust capability assessment model to evaluate the maturity of current revenue cycle functions against industry best practices; implementation of this model resulted in an annualized value of over $1.6 million in financial benefits

Management Consultant

R1 RCM

•	Recovered $8M+ in underpayments for leading hospital revenue review consultancies through meticulous analysis of managed care contracts and government-based fee schedules
•	Conducted contract analyses for 20+ health systems, identifying lucrative long-term revenue recovery opportunities and bolstering provider negotiating power in reimbursement
•	Utilized PowerBi, Excel, and client software platforms to analyze and ensure the quality control of underpayment risk areas

Revenue Cycle Analyst

Thomas Jefferson University Hospitals

•	Oversaw and maintained a registration database of 150+ end-users, ensuring seamless preparation for Epic Go-Live
•	Streamlined project management by delegating action items to project leaders; completed deliverable deadlines in advance
• Conducted market research, financial budgeting, and SWOT analysis to develop a comprehensive proposal presentation for upper-level management and the hospital President
• Coordinated “At-Your-Service” rounds in the inpatient setting by collecting and analyzing patient surveys to better understand and improve patient satisfaction rates in hospital operations

Project Manager/ Operational Excellence Lead

Hi, I'm Hetali!

𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭 𝐋𝐞𝐚𝐝𝐞𝐫 + 𝐌𝐞𝐧𝐭𝐨𝐫
• Former Accenture consultant with deep expertise across healthcare operations and strategy
• Trusted advisor to execs at Rare Beauty, Oracle, Planoly & beyond
• Mentored dozens of high-performers in executive presence, career elevation, and personal brand building

𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐅𝐨𝐮𝐧𝐝𝐞𝐫 + 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐂𝐫𝐞𝐚𝐭𝐨𝐫
• Founder of Inner Wealth Collective - a media brand helping people build confidence, influence, and inner wealth
• Partnered with Notion, Beehiiv, folk & more to spotlight smarter ways to live and work
• Creator of high-impact leadership, mindset, and lifestyle content - reaching 1M+ professionals on LinkedIn

Industries of Interest:
Health tech, AI in healthcare, and digital transformation, though I’m always open to exploring new opportunities and challenges.

___

→ For inquiries/sponsorships: DM me or email CollabwithHetali@gmail.com

All views are my own and do not reflect that of my employer.

Hetali Mehta, MPH, CAPM

The Dating App Founder | 8M members | Bootstrapped startup with a team of 50+ | Co-founder & COO of Inner Circle | Follow for insights on business, leadership and relationships

Co-founder of dating app Inner Circle — a global community where people with similar lifestyles meet. No games. No endless swiping. Just real people, genuinely worth dating.

Built from the ground up without external funding, Inner Circle now connects over 8 million people across the world, through shared lifestyles, intentional design and a belief that opposites don’t attract.

Currently every 4 seconds 2 people meet through Inner Circle.

keen to meet your match?
try the app with code MK2024 for a month of premium access.

Follow me for honest insights about work, life and love.

Looking for stars to join the team, check out the careers page: www.about.theinnercircle.co/careers. 

About me: 
I believe no strategy is better than its execution. 
My scope includes:
🏆 Hiring and developing winning teams 
✅ Alignment and execution driven by OKRs
🚀 Marketing that drives growth with ROI
🥾 Data to accelerate experiments that move the needle
🍸 Advisor and angel

In 2025, I stepped back into marketing as COO CMO. Content is the most powerful lever for any brand, so I started posting here to understand what makes it tick, share my learnings and lead my team better.

Michael Krayenhoff

Reminder for managers:

Your new hire’s failure is your failure.

One of the biggest mistakes companies make...
is not setting new hires up for success.

You can’t expect people to “hit the ground running”...
if you never put them in the race.

If they fail in their first 3 months,
it’s not their fault.
It’s yours.

Because great onboarding isn’t just a process.


It’s training.
It’s preparation.
It’s sharing knowledge.
It’s building relationships.
It’s learning what good looks like.

Managers don’t just hire talent...
they shape it.

Set people up to win,
and they’ll make your whole team stronger.

♻ Repost to remind others that leadership starts with day one.
✅ Follow Michael Krayenhoff for more on business, leadership and careers

People won’t remember what you said,

But they will remember how you treated them.

The best leaders don’t just manage tasks,

They connect with people.

And empathy is their most powerful tool.

✅ It’s how you earn trust.
✅ Diffuse conflict.
✅ Build loyalty.

And lead with heart, not ego.

Here are 15 Ways to Lead With Empathy:
(That Your Team Won’t Forget)

1/ Flex when life gets messy
↳ Be adaptable and offer options when life takes over.

2/ Listen to what isn’t being said
↳ Watch body language, mood shifts, and what’s left out.

3/ Make it safe to say “I don’t know”
↳ Reward curiosity and remove fear from learning.

4/ Stay steady when emotions run high
↳ Help to stabilize uncertainty and guide people back to the goal..

5/ Give people grace when they make mistakes
↳ Use errors as coaching moments, not moments for judgment.

6/ Ask “How can I support you?” and mean it
↳ Let them define what support looks like. Then step up.

7/ Lead with transparency in hard moments
↳ Share context honestly. Don’t leave people in the dark.

8/ Give feedback that grows, not shames
↳ Be direct, but kind. Critique behaviors, not people.

9/ Ask them how they’re really feeling
↳ Go beyond work and show you’re invested enough to listen.

10/ Listen without fixing or finishing
↳ Don’t rush to solve, but give people room to learn and grow.

11/ Support the person, not just the performer
↳ Check in when they struggle not just when they shine.

12/ Model positive boundaries and respect theirs
↳ Don’t glorify burnout, but lead with respect and boundaries..

13/ Make space for quieter voices
↳ Invite input early rather than letting the loudest dominate. 

14/ Act before they have to ask
↳ Anticipate needs and pay attention to signals.

15/ Praise progress, not just perfection
↳ Recognize the progress people make - not just the end result.

16/ Defend people when they’re not in the room
↳ Speak up when it counts. Loyalty is leadership.

17/ Speak to their potential, not just performance
↳ Reflect back the future you see in them regularly.

Let me know below 👇 

♻ Repost this to help your network.
✅ Follow Michael Krayenhoff for more on business, leadership and careers.

Power moves get tasks done.
Care moves people forward.
That’s the real scoreboard of leadership.

But it’s also the part most leaders overlook.

They chase performance.
Defend their image.
Micromanage the process.

But legacy doesn’t live in your CV.
It lives in the people who have worked beside you.

Want to build the kind of leadership people remember?
Start with these 10: 

1/ Protect people’s energy
↳ Respect workload. Notice burnout. Make space to breathe.

2/ Listen with intent
↳ Not to fix. Not to reply. Just to truly understand.

3/ Notice quiet effort
↳ The loudest voice isn’t always the one carrying the weight.

4/ Remove the ego
↳ The team wins when credit is shared and blame is absorbed.

5/ Be the same person every day
↳ Stability builds trust. Emotional swings erode it.

6/ Give trust early
↳ Ownership starts when people feel believed in.

7/ Ask better questions
↳ Good leadership isn’t about answers, it’s about curiosity.

8/ Celebrate progress, not perfection
↳ Consistency matters more than flawless performance.

9/ Step in before things break
↳ Don’t wait for a mess to show leadership. Prevent it.

10/ Grow people quietly
↳ No micromanaging. No spotlight. Just steady belief and stretch.

Because in the end,

No one talks about your job title.
They talk about how they felt under your leadership.

Seen.
Safe.
Trusted.
Stretched.

That’s the legacy people carry.

Which one of these do you wish more leaders practiced?
Drop your thoughts below 👇

♻ Repost to raise the bar for leadership.
✅ Follow Michael Krayenhoff for more on business, leadership and careers.

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The Battle

Hetali Mehta, MPH, CAPM

Michael Krayenhoff

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The Battle

Hetali Mehta, MPH, CAPM

Michael Krayenhoff

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Michael Krayenhoff's LinkedIn Performance

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