evenito AG

Senior Product Manager

business-monitor.ch

Revamping business-monitor.ch's entire website (positioning, messaging, copy, design) to improve clarity and increase conversions of free visitors into paying customers.

Interim Product Marketer

HuggyStudio

Supporting the team in product discovery, product management and go-to-market strategy.

Interim Product Manager (EIR)

Sparkademy

📍 The Start
In May 2020 I joined Sparkademy as the team's first product person, and first full-time employee. The team consisted of our founder, a part-time back end engineer and a couple of interns. 

🔥 The Problem
Our bootstrapped startup had signed its first enterprise client, and our product was still mostly manual processes behind the scenes, strapped to a simple landing page UI. We were sending users to other course websites instead of providing our own courses (!). We had to quickly (a) professionalise our offer, (b) deliver a better experience to our users and (c) make our offer more scalable in terms of internal processes. Keeping our first enterprise client depended on it.

🏅 Achievements
As a product manager my impact can best be measured by the impact our team of amazing engineers and designers had on our users, clients, and our business. 

👥 Team achievements
(1) We grew user NPS from -15 (2020) to a 60-80 range (2022). Contributions came from our amazing content creation team, and our product team who delivered new UX and amazing features. 
(2) Contributed to high client satisfaction and retention by addressing user issues within days.

👤 Individual achievements
(1) Focus: Helped shape the company vision and mission, and defined product vision and strategy in collaboration with our entire team. Instituted a goal-driven company culture by implementing OKR.
(2) Culture: Transformed the product culture from doing one-off discovery sprints to continuous discovery leading to at least 1 user interview / week. 
(3) Team: Team happiness and productivity was high throughout my tenure, according to quarterly 'team health checks'.

📝 Other Roles (official & in-official)
(1) Data Protection Officer: Responsible for setting up state of the art GDPR processes and tools
(2) Operations: Leading OKR initiative, planned and executed quarterly and yearly OKR sessions

Product Manager

Company Factory

User discovery and go-to-market projects for enterprise clients.

Business Analyst

Wayste

Zero-waste eCommerce delivering groceries in reusable containers. Achieved first revenues within 3 months.

Co-Founder

Helvetia Versicherungen Schweiz

📍 The Start
I joined the team as the third Manager Innovation, after completing my Masters in Business Innovation at the University of St. Gallen (HSG).

🔥 The Problem
The Incubation department was the first of its kind in the company, and needed to show success quickly. I joined the first projects mitipi.com and Flink (Digital Insurance) to solve that challenge with our teams.

🏅 Achievements
(1) Helped raise 7-figures after just 6 months for one venture by validating market size, user needs, and building a pitch together with the team lead.
(2) Helped sell the first ever monthly insurance subscription online by co-designing the entire Flink (Digital Insurance) UX and managing product development with a remote team in Serbia.
(3) Received overwhelmingly positive user reviews on social media for an insurance experience that (at the time) was a first of its kind.

📝 My roles and duties
(1) Joint responsibility for the implementation of the functional strategy Innovation 
(2) Collaboration in / management of (digital) innovation projects and business model innovations from idea to market launch
(3) Concrete application of innovation methods (e.g. Business Model Navigator, Design Thinking, Lean Start-Up, Growth Hacking) in various innovation projects
(4) Support for projects promoting a culture of innovation in Helvetia
(5) Conducting research around market changes and trends
(6) Collaboration with start-ups promoting Helvetia's digital transformation and the implementation of novel business models
(7) Collaboration in digital innovation projects in fleet management

Manager Innovation

Flink

📍 The Start
Flink was a corporate startup at Helvetia Insurances. I joined the project lead 6 months in as the head or product, leading 3 engineers and a UX designer in Serbia.

🔥 The Problem
The team had gotten an agency to build their MVP. This collaboration was costing us too much, so we decided to rebuild the team and our product with the learnings we had gathered so far. We were expected to show traction within 6 months, or the project could be killed. 

🏅 Achievements
(1) Complete user experience redesign for the website and web application, leading to positive customer feedback and growth through increased referrals among customers.
(2) Helped sell the first ever monthly insurance subscription online by co-designing the entire Flink (Digital Insurance) UX and managing product development with a remote team in Serbia.
(3) Received overwhelmingly positive user reviews on social media for an insurance experience that (at the time) was a first of its kind.

📝 My roles and duties
(1) Chief Product Officer (CPO) for the corporate startup
(2) Support of the start-up CEO in the strategic and operational management duties
(3) Hiring of new team members
(4) Product design and user research
(5) Customer development

Junior Product Manager

Product Manager and NoCode Builder

I share my journey as a product manager, hoping to help you and your team build better products. After you click "Follow" you might see the following pop up in your feed:

// Recommendations of my favorite product podcast episode from last week
// Learnings from my work at a profitable, 30+ person, enterprise b2b company
// Opinions on products I see in the market, what I like, and what I would do differently
// Dad jokes you are free to re-use during our next dinner with the fam
// Behind the scenes content from building my own SaaS product on the side

Have you clicked on "Follow" yet? Make sure to tick the bell 🔔 to be notified about new posts. 

I hope to see you in the comments 😉

Daniel Kunz 🍨

Ruby

Manager Development Southern Europe

In my position as Group Junior Manager Development at Ruby Hotels, I work together with Catherine Hilt on Ruby's expansion in Southern Europe, mainly in France, Italy, Spain & Portugal. This includes establishing a relevant network in these markets, sourcing and analyzing potential projects, and finally negotiating & successfully closing (lease) agreements with the respective partners.

Group Junior Manager Development

In my position as Group Analyst Development at Ruby Hotels, I support the entire team in its quest to open new Ruby Hotels in major cities in Europe by conducting research, writing feasibility reports and market analyses.

Group Analyst Development

Smack Hospitality Media

As a co-host at Berlin based Smack Hospitality Podcast I get to talk to interesting guests about all things concerning the hospitality sector. Tune in and enjoy the show!

Co-Host 

Zoku

As a (pre-opening) sales manager of Zoku Vienna, I am in charge of getting everyone excited for our grand opening in spring 2021. If you have questions about Zoku or you would like to collaborate, please don't hesitate to reach out to me!

Zoku Vienna will be located in the central Second District of Vienna, Leopoldstadt, and will feature 131 Zoku Lofts. After Amsterdam, and Copenhagen (March 2021), Vienna will be the third city with a Zoku.

(Pre-opening) Sales Manager

Swiss Study Foundation

Member

Snäx - next level eatery

Snäx ist der smarte Kühlschrank, der es Unternehmen einfach macht, Mitarbeitenden ein vielfältiges und preiswertes Verpflegungsangebot direkt am Arbeitsplatz anzubieten – und das für jeden Ernährungstypen, rund um die Uhr.

Snäx Ambassador - Business Development 

Ecole hôtelière de Lausanne

Since 2018 Student Ambassador of EHL, officially representing the university at career fairs and information sessions. Embodying the school's values and its "savoir vivre" mentality. Leading campus tours for future students, international companies and other interested parties.

Student Ambassador

Young Hoteliers Summit (YHS)

Part of the organizing committee of YHS 2020 - the eleventh edition of the Young Hoteliers Summit, the largest student-run hospitality conference in the world held every year at the Ecole Hôtelière de Lausanne. In charge of recruiting 80 delegates from different hospitality universities around the world and organize the administrative details concerning their participation and experience of the summit.

Co-Head of Community 

Sydell Group

Rotating internship, working in different administrative departments (Reservations, Events, and Sales) of the Freehand New York and NoMad New York, properties of Sydell Group. 

Sydell Group is the creator, builder, and operator of unique hotels rooted in their location and architecture. Sydell's core expertise is the ability to bring together original talent in the worlds of art, design, restaurants, and bars to create compelling new hotels that engage the communities around them. 
Sydell Group’s diverse portfolio of award-winning hotels includes NoMad New York and Los Angeles, LINE LA and LINE DC, Freehand Miami, Chicago, Los Angeles, and New York, Saguaro Scottsdale and Palm Springs, The Ned and Park MGM as well as upcoming openings in Austin and Las Vegas.

Management Trainee

The Dolder Grand

Working as a Front Desk Agent on one day per week at the renowned Dolder Grand 5* hotel in Zurich. 
This 20% workload allows me to directly apply my skills and the knowledge I acquire during the week in my courses at the Ecole Hôtelière de Lausanne. Daily tasks include check-ins/outs, cultivating excellent guest relations, supervising trainees, monitoring the future reservations and the allocations of rooms.

Front Desk Agent

A year-long internship which consisted of four months of service in the all-day dining restaurant “Saltz”, two months of kitchen in the pastry department in the main kitchen and six months of front office. Gaining a lot of insight knowledge of the industry and the hotel itself. Adopting very specific skills and information for each department and learning to put it all into context at the end. Deliver a superior customer experience to every guest on every encounter.

Operations Intern

Creative Supply

We are a Zurich based agency specialising in the fields of brand strategy, brand design, and brand engagement. Our workforce is made out of a global network of interdisciplinary creatives. This innovative model allows us to curate teams that are best suited for every client’s needs. We have worked on branding projects in 10+ countries across a variety of sectors, as diverse as education, hospitality, finance and consumer goods.

A two-months summer job at the Zurich based agency specializing in the fields of brand strategy, brand design, and brand engagement. Writing articles and press releases for Creative Supply’s brand magazine, Creative Brand. Assisting founder, Youri Sawerschel, in several projects that ranged from consulting to hospitality concept development. Being in charge of all business administrative tasks and communication. Supporting the redesigning of both the Creative Supply and Creative Brand websites.

Marketing Coordinator

Naturally curious and outgoing, I enjoy every aspect of hospitality: connecting people, creating unforgettable experiences, and making people feel at home, no matter how far away from it they might be. 

As a Group Junior Manager Development at Ruby Hotels, I am supporting the growth of our Ruby brand across Southern Europe, especially in Italy, France, Spain and Portugal. If you have any questions about Ruby, our Lean Luxury philosophy or would like to collaborate in any way, please don't hesitate to reach out to me!

taplio

The Battle

Daniel Kunz 🍨

Patrizia Zueck

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