Signal and Cipher

Signal and Cipher is the Future Decoded. We are an innovation and change management firm dedicated to helping the most impactful companies in the world navigate, operationalize, and monetize the impact of AI to drive the future of work.

From Hollywood studios to tech darlings and CPG, our clients are looking for ways to build the future today.

Keynote Speaker

I speak frequently on the future of work and the impact of rapid change on enterprises, employees, consumers, and the global economy.

Keynote Platforms: 
Billion Dollar Teams: The Future of an AI-Powered Workforce
Future Forward: Navigating Exponential Change
Creative Machines: AI and the Future of Creativity

Recent keynotes include Deloitte, Microsoft, Synchrony, Puig, SXSW, Adobe, Febraban, Icatu, Totvs, and Itau.

I have also given guest lectures on leadership and AI at several universities, including the University of Chicago, Northwestern, Loyola, DePaul, UIC, and IIT.

International Keynote Speaker

DeFiance Media

I write and produce the Future Report segment as a part of Defiance Daily on the Defiance Media Network, using Hour One's powerful synthetic media platform. Each news segment is delivered by an AI version of me - a Deepfake.
You can catch the segment at https://defiance.media or streaming on over 100MM devices and smart TVs worldwide.

AI Correspondent - Synthetic Host of "Future Report"

Coastal Spritz

Interim Fractional CMO

Update Beverage

Caffeine is obsolete. It’s time for an Update. Crush procrastination with a smart energy drink that's more advanced than caffeine. Now available at www.drinkupdate.com

* Rebuilt the brand from the ground up after two prior agencies failed to design a distinctive brand for this new beverage category
* Built a nimble team of freelancers to establish a visual identity, brand guidelines and design system, including an extensive library of 3D assets, and feature animations
* Defined core value propositions and key demographics for launch
* Lead launch strategy and execution 
* Worked with bleeding-edge tech platforms like Unreal Engine 5 and LightTwist to develop immersive brand experiences

Head Of Brand + Futurist in Residence

Cocktails For Hope

•  Successfully lobbied for the legalized sale of Cocktails-to-go in Illinois - providing bars and 
    restaurants a revenue lifeline during Covid
•  Built a team of 50+ volunteers, including some of the world's biggest names in hospitality
•  Co-wrote legislation that received overwhelming bi-partisan support 

Cocktails For Hope is an initiative that advocates for the temporary sale of pre-mixed cocktails in containers sealed by on-premise license holding establishments in the State of Illinois. Cocktails For Hope is committed to creating necessary cash flow to bars and restaurants throughout the duration of the COVID-19 pandemic to allow them to remain in business. The initiative also seeks to create an open line of communication with lawmakers for continued conversations as the hospitality landscape evolves over time.               Visit us at: www.cocktailsforhope.org

Co-Founder

SWAPP PROTOCOL (NFT Marketplace, Decentralized Exchange, Data Monetization)

Advising Swapp on 
- Implementation of structure and process needed to scale effectively
- Marketing and communications strategy

NFT Marketing and Operations Advisor

XR Founders

We are a collective of over 15,000+ interdisciplinary voices sharing ideas to shape the future of XR. Together we explore new capabilities, diversity, ethical design, accessibility, sustainability, and social impact within the industry. 

Join us on Clubhouse every Thursday and Sunday at  5PM ET.

Cohost

Hawkeye

Epsilon agency is now part of Hawkeye!

We’re a one-of-a-kind human experience agency.

We orchestrate experiences for people across their customer journey— leveraging human insight, the world’s best data, empathic creativity and the most powerful technology available. We do all this to deliver business results for our clients and to create more meaningful connections between humans and brands.

We call these Connections Designed to Matter™.

VP, Group Director: Digital Strategy + Innovation

Epsilon

Established the Creative Technology group to explore, prototype, and deploy new technologies in service of solving client business challenges.

Digital Strategy Practice Lead
Executive Development Program Graduate

Vice President, Digital Strategy

Decoding the future of work with the technologies of tomorrow | Futurist | Speaker

I help executives (including C-Suite and NEDs), and marketing teams understand the impact of AI on their organizations and augment the power of their teams with AI and reimagined workflows. 

For over a decade I've helped companies do mind-bending things with new and emerging technologies by showing them how to create, monetize and scale with bleeding-edge tech when few best practices and instruction manuals exist. At Signal and Cipher, we're focused on decoding the future of work for our clients.

My mission as a futurist and speaker is to inspire people to take ownership of their role in shaping the future, participate in building the world they want to see, be the wrong person asking the right questions, and approach the future with wonder, curiosity, and hope, not fear and confusion. The future is ours to shape, but you don't win by being as a spectator. 


_____

Considered one of the top voices in AI and the future of work, Ian is a trusted advisor to the world's most innovative companies. His firm Signal and Cipher transforms companies into AI-ready organizations with training, workforce reengineering, design, and development, resulting in meaningful routes to innovation that impact the bottom line, inspire cultural change, and create new products and ways of working.

Previously responsible for P&Ls and innovation departments at the largest agencies in the world, Ian is known for making bleeding-edge technology understandable and monetizable. Brands he has advised over the last decade include Samsung, Intel, Coca-Cola, Google, Microsoft, Nike, and dozens more.

Ian has pioneered a digitally immersive presentation style that brings artificial intelligence and extended reality to life so audiences can understand the future of technology in actionable ways. Ian is also the co-owner of a production studio designing virtual worlds and the first person ever to host a news segment as a synthetic human, streaming to over 100 million devices around the world.

A classically trained musician, Ian understands the magnitude of AI's coming impact on human creativity. As a strategist and speaker, he strives to educate stakeholders on the real-world implications of emerging technologies so they can make informed decisions that positively shape our world and advance humanity. In a rapidly evolving world that some consider dystopian, Ian remains a steadfast optimist and offers what everyone needs now: hope.

Specialties:  AI • Machine Vision • Emerging Technology • Digital Strategy • Process Engineering • Prototyping • Systems Thinking • Team Leadership

Ian Beacraft

Consumers Credit Union

✅ Created presentations, wrote procedures, and facilitated compliance training for mortgage team of loan officers, processors, closers, post-closers, and servicing representatives.

✅ Focused on regulatory compliance trainings encompassing ECOA, HMDA, Reg B, Reg Z and RESPA.

✅ Resolved complex member mortgage escalations and elevated complaints.

✅ Streamlined intradepartmental communication between Sales, Operations and Servicing teams.

✅ Elevated member satisfaction and increased Mortgage Department Net Promoter Scores.

✅ Design and manage CCU Mortgage Department Share Point page, optimizing delivery of information.

Member Experience & Training Lead - Mortgages

💡Facilitated a variety of compliance based mortgage training tailored to needs of Mortgage Loan Officers, Processors, Underwriters, and Closers.

Lending Training & Compliance Specialist

📌Maximized revenue while minimizing charge-off losses.

📌Performed analysis of title release procedures to ensure continuous improvement and increase efficiency.

📌Implemented annual department training on updated third party and member release procedures.

📌Collaborated with Director of Servicing on process improvements to enhance member satisfaction and strengthen third party relationships.

Title Administrator-Loan Servicing

Dovenmuehle Mortgage, Inc.

🔑Provided training guidance to high level company leaders in the mortgage servicing industry.  

🔑Collaborated with the AVP of Training to develop comprehensive training strategy in addition to supporting trainers.

🔑Developed DMI’s first Managment Training course, which was adapted to all levels of management.

🔑Mentored and coached a team of 14+
corporate trainers, support staff, instructional designers, and procedure writers.

🔑Conducted comprehensive needs analysis to ensure that training needs fulfilled company objectives.  

🔑Partnered with Subject Matter Experts to create and revise departmental procedures through process mapping.  

🔑Prescreened applicants and conducted interviews for potential applicants. 

🔑Managed classroom environment, analyzed results, and identified areas of improvement in training needs. 

🔑Designed clear, concise, and accurate leader and participant guides, job aids, and various training curriculum for high level management courses.  

🔑Facilitated departmental and client training via webinar, conference calls, or on site multiple classroom location.

Corporate Training Supervisor

🔑Delivered training based on internal and external client needs providing creative, effective instruction catering to adult learning styles.

🔑Specialized in management, client systems, and mortgage compliance training.

🔑Facilitated departmental training-lead default trainer.

🔑Facilitated call center training for both Collections and Customer Service departments.

🔑Collaborated with team members to enhance training effectiveness.

🔑Consistent perfect trainer evaluation scores.

Corporate Trainer

Sterling Jewelers

💎Developed high end sales team of 12+ professionals.  

💎Consistent top sales generator, responsible for top line sales increase by over $500,000 and bottom line profitability by 6%. 

💎Executed team training program maximizing employee performance-led to increase in sales performance of 11% and customer satisfaction by 13%.

💎Designed tools to track team metrics, increase sales opportunities and maximize total dollar amount. 

💎Facilitated highly effective “WOW Guest Experience” training for Chicagoland area specializing in relationship-building with guests.  

💎Multi-year special event volume leader achieved utilizing personal trade books, call logs, and personalized mailers. 

💎Collaborated with District Manager on all phases of recruitment, including analyzing hiring needs, anticipating future staffing needs, and recruiting for district wide positions.

💎Managed all aspects of the full life cycle process, including on and off boarding in addition to training new employees. 

💎Brand Ambassador for Sterling during frequent in the field recruiting. 

💎Distinguished for employee quality and retention levels. 

💎Defined ideal candidate profiles combining experience and behaviors that lead to success.

💎Creatively sourced potential employees and facilitated a multi-tier interview process to select suitable candidates, developing a robust pipeline. 

💎Reviewed and screened applications in ATS.

💎Resolved employee concerns efficiently utilizing DISC style communication.

Sales Manager

Strategic Operations Leader | Lending Training & Compliance Specialist | Mortgage Process Optimization Manager

🎯 A driven and results-oriented professional with 8+ years of experience in compliance, training, and operations. Skilled in identifying and mitigating compliance risks, developing and delivering impactful training programs, and fostering collaboration across departments. 

Proven ability to improve processes, elevate member satisfaction, and achieve operational excellence. 

Leveraging my expertise and contributing to the success of a phenomenal, member-focused, $3B+ credit union.

✅ Areas of Expertise:

•Compliance 
•Training & Development
•Sales Process
•Loan Servicing 
 
I thrive in challenging, fast paced environments where I can use my creativity and critical thinking skills to bring impactful solutions to the table. 

Exceptional ability to collaborate effectively and manage multiple priorities. 

Results focused. Committed to excellence.


Clifton Strengths Top 5:

1) INDIVIDUALIZATION
2) RELATOR
3) CONTEXT
4) LEARNER
5) COMPETITION

NJBernacchi@gmail.com
847.660.3330

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Ian Beacraft

Natalie Bernacchi

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