Truist

VP, Scrum Master

Championship Speakers Bureau

•	Motivational Speaker educating young adults and students to be the best version of themselves.
•	Developed unique lessons and activities for life situations.
•	Partnered with Championship Speaker Bureau.
•	Strong Interpersonal, verbal and written communication skills.
•	Demonstrated ability to work well under pressure and stressful conditions while maintaining a sense of humor to see projects through to execution, while combining and perseverance in times of need.
•	Communicated and collaborated with community groups and leaders; build relationships and make personal connections with clients, customers, and others.
•	Helped to encourage over one thousand individuals to advocate for anti-bullying.

Professional Speaker

TikTok

• 2 million followers on the platform
• Advocate for people with special needs
• Spread awareness about community events 
• Spokesman for people with mental health problems
• Encourage people to come together while creating a strong, loving community

Tiktok Influencer

LightStream

20|20 Group LLC

•	Facilitated teams to follow Agile and Scrum practices to promote prioritization, team readiness and Sprint commitment to achieve delivery goals.
•	Partnered with design team on work processes that merge methodologies of Agile and waterfall (Agile Fall) to maximize efficiency and achieve project goals.
•	Worked with scrum masters on understanding when to apply basic agile-coaching and basic coaching, effective listening skills to help point team members towards solutions by asking the right questions.

Scrum Master

UnitedHealthcare

•	Facilitated Daily Scrum meetings and stand-ups, collaborated with cross functional teams to beat delivery targets by 20%.
•	Implemented Scrum principles and practices and continuous improvements; identified and team impediments in team discussions.
•	Coached, mentored scrum teams on how to apply scrum principles of management to their daily work.

Meet Ifeanyi Imachukwu

- I am a Professional Speaker/Scrum Master helping adults and the youth to be the best version of themselves.

•Developed unique lessons and activities for life situations.

•Dedicated Scrum Master experience in driving the adoption of Scrum principles and best practices, transforming organizations from Waterfall to Agile software development, promoting self-organizing and cross-functional teams

• Partnered with Championship Speaker Bureau in 2020.

• Strong interpersonal, listening, and rapport-building skills, with the aptitude to effectively communicate with customers, coworkers, business associates, and management, maintaining a positive working environment.

•Through my journey, I have been able to show others how to empathize for those who are misunderstood, judged, and hated.

– “In life, we look for answers. I myself still look for answers. What I have learned throughout the course of my life is that we all matter. We are the answer to life itself. Together we rise. Unity brings us together, while hatred and misunderstanding tears us apart.”

– “It takes time to be great, yes. There’s something inside of you that is so great. All great things take a little bit longer to season!”

“Mental health is at an all time high. You will either come back in peace, or come back in pieces.”

-Ifeanyi

Ifeanyi Imachukwu

•	Applied entrepreneurial skills to successfully establish and manage a mobile cosmetology business.
•	Provided diverse hairdressing and manicuring services, demonstrating adaptability to various client needs. 
•	Cultivated a loyal client base through exemplary customer service and meticulous attention to detail. 
•	Maintained accurate records of client interactions, appointments, and financial transactions.
•	Developed and implemented successful marketing strategies, leading to an increase in the client base.
•	Demonstrated the ability to manage schedules, prioritize tasks, and optimize time effectively. 
•	Incorporated cross-selling promotions to boost sales of beauty products.

Cosmetologist

 THE REAL ESTATE PEOPLE, INC. 

•	Initiated coaching sessions and feedback mechanisms to enhance overall performance.
•	Oversaw the technical facets of supplier relationships.
•	Spearheaded process enhancements, resulting in heightened operational efficiency.
•	Negotiated contracts with contractors and vendors, communicated with HOAs on compliance issues, and led maintenance teams to ensure clarity on objectives and adherence to realistic schedules and deadlines.
•	Implemented adjustments to the customer support system, resulting in a 20% reduction in complaints.

Operation Support Manager

Linebarger Goggan Blair & Sampson, LLP

•	Trained and mentored new employees.
•	Successfully cleared long-standing tax arrears, improving financial stability.
•	Managed over $250,000 monthly and introduced efficient payment methods.
•	Utilized skip-tracing tools and prepared litigation payoff transmittals.
•	Provide resources to assist with concerns related to exemption filings based on county guidelines.
•	Negotiated payment plans for property taxes on property owned by an individual or business entity.

Account Manager

LTD Financial Services

•	Interfaced with customers to bring accounts current.
•	Resolved past-due balances on various accounts.
•	Conducted bankruptcy documentation and updated mailing information

Collections Specialist

JPMorgan Chase & Co.

•	Monitored accounts receivable and negotiated payment plans.
•	Used skip trace tools to locate customers.
•	Provided conflict resolution and managed spreadsheets for financial tracking.
•	Assigned accounts for repossession, working with third-party agencies.

Senior Collections Specialist

Usbank

•	Conducted inbound/outbound calls, secured payments using hardship analysis, and negotiated settlements.
•	Mentored new team members, maintained high performance, and minimized losses.
•	Established a schedule for better work-life balance.
•	Used skip trace tools to locate customers.

Senior  Collector

Bank of America

•	Conducted inbound/outbound calls, negotiated payment agreements, and processed payments.
•	Documented files with information on bankruptcy and deceased status.
•	Achieved monthly bonuses and was nominated for supervisor training.
•	Used skip trace tools to locate customers.

Senior Collector

A seasoned professional with 20 years in collections, I seamlessly transitioned into a self-employed cosmetologist, leveraging strong leadership and operational skills. Proven success in surpassing targets by 20% and optimizing efficiency by 15% position me for a prominent role in operations management or customer success. As the founder and manager of a successful cosmetology business, I showcase a unique blend of strategic acumen and creative entrepreneurship. Adept at operational optimization and customer-centric excellence, I am poised to contribute significantly in roles requiring dynamic leadership and operational expertise.

taplio

The Battle

Ifeanyi Imachukwu

Roshaun Harris

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