Thomas Morales - B2B Systems For Scale

Helping B2B founders go from 6 to 7 figures using the Scale w/ Freedom formula

Founder

Air Quality Canada, Inc.

Co-Founder

Jaspr

Scaled operations and logistics to match the explosive launch and revenue demands.

Chief Operating Officer

Rapid Group Inc.

Offered restoration services & coordinated local contractors in cities affected by natural disasters.

Learn more about this here --> https://thomasmorales.com/happy-technology/the-rapid-method

Systems Guy | Helping B2B founders automate & delegate operations so they can scale with freedom. Scaled a multi-6-figure biz with only 3 Hrs/Month | Send me a DM

This is About section isn't about me... because I know you just want to know "how do I grow my online service business predictably..."

Look, if you want to scale to 7+ figures, only 3 things matter:

→ Leads (Are people finding you?)
→ Conversions (Are they buying from you?)
→ Delivery (Are you keeping them happy enough to stick around?)

Everything you do should move the needle in one of these three areas.

If it doesn’t? It’s probably busy work in disguise.

Growth happens when you laser-focus on solving the right problem - not playing whack-a-mole with a hundred “meh” ones.

I should know. I used to be that guy... Obsessed with automating everything, drowning in tech stacks, and creating complexity.

So I created a process that's now helping founders get unstuck from 6 figures, and scale to 7 (with freedom).

Systems to:

1. Get leads every day
2. Convert those leads every week
3. Deliver your perfect offer so smoothly it’s like butter on warm toast

To learn more about this process (or check out tons of case studies), click the featured link on my profile.

Or you can go here → thomasmorales.com/scale

Thomas Morales

TopLogic Consulting Corporation

Business Analyst QA

Z-Connect, Inc.

- Provides comprehensive support for various systems including Assembly Line Production Supervisor (ALPS), SECS GEM User Interface (SGUI), Terminal Driver Interface (TDI), Microterminal, Production Machines, and EIC Servers.

- Deploys, pairs, and configures machines, ensuring seamless integration into the network infrastructure, with a specific focus on EIC Servers.

- Maintains meticulous traceability records of all units utilizing the ALPS application, ensuring accuracy and efficiency in production processes.

- Monitors server memory reach and oversees job execution, proactively addressing any issues to maintain optimal system performance.

- Utilizes Ticketing Systems such as Remedy and BMC Helix to efficiently track and resolve technical issues, ensuring timely resolution and minimal disruption to operations.

- Generates comprehensive reports and documentation essential for operational insights and compliance requirements.

- Provides prompt and effective technical support to users via telephone, chat, and email channels, demonstrating proficiency in troubleshooting and problem-solving methodologies.

- Collaborates closely with Level 2 support teams to diagnose and resolve production-related problems, leveraging collective expertise to optimize system functionality and minimize downtime.

IT Support Engineer

Studypool

Provides online/non-voice tutor to students anywhere around the globe.

Freelance Tutor

Course Hero

Provides non-voice tutoring to students around the globe in the subjects of Software Engineering, Networking, Information Security, and Computer Science.

IT Online Tutor

Strategic Networks, Inc.

Provides support for Assembly Line Production Supervisor (ALPS), SECS GEM User Interface (SGUI), Terminal Driver Interface (TDI), Microterminal, Production Machines, and EIC Servers.

Responsible for Deploying, Pairing, and Configuration of machines.
to EIC Servers.

Maintaining the major traceability of all units

Responsible for server’s memory reach and running jobs monitoring.

Ticketing System (Remedy and BMC Helix)

Generating reports and documents needed in operation.

Providing technical support to users over the telephone, chat, and
by email.

Work closely with Level 2 support in fixing and diagnosing production
problems.

Technical Support Engineer

Experienced IT Support Engineer based in the Philippines | Always love to Learn, Experience, And Discover New Things

Greetings! I'm Angelika, also known as 'Angie or Angge' in professional circles.

As a Business Analyst, I specialize in software testing and project management. I am committed to delivering actionable insights and ensuring that project outcomes align with business objectives. My analytical skills and attention to detail are key in translating complex requirements into effective solutions.


My commitment to continuous learning is unwavering, as embodied by my motto, #learningneverstops.

In the realm of professional networking, I view LinkedIn as more than just a platform—it's a gateway to meaningful connections and opportunities. Feel free to hit that Connect button and #Let'sConnect.

taplio

The Battle

Thomas Morales

Angelika Lagustan

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