Dubai Islamic Bank

Insight Support - Execute primary consumer insights projects per the business needs and provide actionable inputs in business decision-making.

Competitive Intelligence - Through social media monitoring & marketing spending analysis - keep internal stakeholders updated about competition product/service launches.

CX Monitoring & Reporting - Measure the bank relationship NPS score and chart out actionable problem areas for business units to action.

Trend Analysis - Monitor and report on macroeconomic trends of the UAE market & future trends in banking

Brand Strategy - Prepared strategic white paper to solve tactical business problems with the strategic framework

Actively involved in the launch of DIB Alt - Digital Full service banking from DIB

Lead - Customer insights 

Boston Consulting Group (BCG)

Sales Enablement - Asset the BCG sales team in preparing their proposal & business pitch documents built on research case studies

Analytics Expertise -  Assist the analytics team on their modelling projects through expertise in advanced techniques like segmentation, conjoint modelling, etc.

Project Execution & Presentation - Execute the consumer insight projects as per the casework requirement & present the strategic finding to the client

Recommendation Implementation - Work with the clients closely to implement all the recommendations from the insights project.

Publishing market leadership materials—Assist in developing a proprietary BCG database on key consumer topics and publish periodic leadership materials to showcase BCG's analytic capability to potential clients.

Sector Worked: 
Technology Startups, FMCG & Media Conglomerate 

Nature of Projects: 
Conjoint Modelling, Pricing research, Lapsing analysis, Global sustainability awareness, etc.

Expert Consultant

4SiGHT Research & Analytics

Job Profile
1. Business Development
2. Client Management
3, Project Management
4. Team Management
5. Mentoring/Skill development
6. Recommending Best Research Design
7. Advanced Analytics, Dashboarding & Reporting
8. Findings Presentation to clients

Nature of Studies Handled: U&A studies, Segmentation Studies, Product Testing, Concept Testing, Concept Use Testing, Pack Testing, Pricing Studies, Post Launch Evaluation, Diagnosing studies like Triggers & barriers, Volume Estimation studies, Media Effectiveness Studies, Brand Tracking, Conjoint/Maxdiff Studies, UX testing

Sectors: FMCG, automotive, banks, telecom, property developers, beverage and credit card network providers.

Geographical Footprint: UAE, India, Saudi, Egypt, Iran, Oman, Qatar, Nigeria, Morocco and Kuwait

Director Consumer Insights

Senior Manager - Insights

Manager - Insights

4SiGHT Africa Research & Digital Solutions

Act as the Quantitative Analytics consultant to the 4SiGHT Africa operation

Market Research - Analytics Consultant

IMRB International

Nature of Studies handled: Products tests (more than 50 studies), Pack Test, Name Test, Post Launch, Brand Tracking (milk products in Sri Lanka), U & A study to understand Alcohol Market in India (Study conducted in 23 major cities in India with 45000 Sample Size)

Categories Handled: Foods (pickles, ready to mix, ready to eat), Confectionaries, Chocolates, Personal care (soaps, shampoos, facial cream), diary (milk, butter, cheese and yoghurt), Alcohol

Tools Used: SPSS, AMOS, EXCEL
Job Roles :
1.	Drafting Proposal
2.	Initiating the study
4.     Materials preparation
5.	Field Management
6.	Analysis Coordination
7.	Data Interpretation & Presentation

Research Manager

ICICI Bank

To act as a one stop solution for all the ICICI privilege customer needs and try to increase their total relationship value with the bank by cross selling financial products based on their requirements.

Assistant Manager - Privilege Banker

I have over 14+ years of experience in market research, customer experience (CX) and consumer analytics. I am the Customer Insights Lead at Dubai Islamic Bank (DIB), assisting the various product and service functions in building customer-centric finance products for UAE residents. 

In my current role, I have partnered with a team of exceptional individuals and have been actively involved in shaping DIB's evolution into a customer-facing brand geared for its next growth phase. 

My professional passion deeply involves incorporating customers' stories into business decision-making. I am unwaveringly dedicated to helping key business owners navigate the rich landscape of consumer stories, believing that these narratives hold the key to truly customer-centric strategies. 

I play Padel Tennis with friends at the weekend, brainstorm business ideas, or experiment with new-age AI tools. I believe in the power of technology enablers like AI to help us perform our jobs effectively, and I am always eager to explore their potential. 

In my previous job as an expert management consultant at Boston Consulting Group, I was closely involved with assisting Tech start-up founders in solving their business problems. 

In my long experience with 4SiGHT, I was an integral resource in the company's evolution from a simple boutique MR firm to a multi-country global market research company. I contributed nearly one-third of their revenue until my tenure with them ended in 2021. 

I deeply care about sustainability and have been involved in projects related to global sustainability awareness and customer communities. 

I enjoy getting out of my comfort zone and exploring new things, and I believe in lifelong learning and continuous improvement.

I also thoroughly enjoy the opportunity to meet new people over a cup of coffee. Feel free to reach out on LinkedIn or DM me on Twitter (X) @itsnagarajan. I'm always open to new connections and conversations.

Key Data Science Skills: Python, Big Data, SQL, machine learning, Business Intelligence, Tableau, SPSS, Qualitrics, QuestionPro, XEBO etc. 

Key MR Skills: Segmentation research, Customer Experience Management (CX), Customer Journey mapping, Usage and attitude studies, Pricing studies—Conjoint, Maxdiff, UX Research, POS Analytics, etc.

Nagarajan R.

Dynata

Senior Account Director

Feedback Market Research (MENA)

Business Director at Feedback MR | Leading the expansion of Tawasol Business, our innovative online market research platform. Focused on driving digital growth, delivering data-driven insights, and enhancing client relationships.

www.tawasol-business.com/

Business Director

DataXing Digital

Passionate about driving market research excellence through strategic data collection. We are crafting tailored solutions that empower businesses with actionable insights.
I'm dedicated to building lasting client relationships based on trust, transparency, and results. My goal is to not only meet but exceed our clients' expectations, consistently delivering value that drives their success.
At DataXing Digital, we redefine data collection by leveraging cutting-edge methodologies and a results-oriented approach. We believe that robust, high-quality data is the cornerstone of informed decision-making.

Sales Director, India

Rakuten Insight

Client Development Manager

Associate Manager

Art Of Living

Volunteer

LiquidHub Analytics (Formerly Annik)

The role involved handling projects, full service and hand to hand, the full life cycle from kick-off, through execution, insuring quality throughout the process acquired a thorough understanding of the project’s objectives, research methodology necessary, though the regular functions can be summarized as:
•	Full service projects include questionnaire reviews, providing clear, concise programming notes to the survey programming team and delivering processed data.
•	Recognizing the revenue coming in for the month for the team and moving out of the month to stay on track to meet revenue targets.
•	Conducting periodic project briefings with operations teams to insure comprehensive understanding of project objectives, to check-in on delivery milestones, and to update the team regarding any changes in the project plan.
•	Set up and implement strategy for successful completion of new and ongoing projects to be delivered on time, on budget and on scope. This includes project delivery timelines; effective sample Management; identifying project risks and Developing risk mitigation plans; and managing changes in project scope and providing alternate solutions.
Ensure clear communication among all groups involved in successful delivery of offline and mixed access projects. This includes day‐to‐day communication with sales and clients, coordination with other internal groups and partners.
•	Coach and mentor all the new resources and get them in sync with the process
•	Maintain a working knowledge of universal operational process, procedures, systems and standards

Consultant

Toluna

• Perform questionnaire markups and coordinate programming, sampling, data collection, data processing and quality assurance for projects
• Manage many complex online marketing research assignments and have consulted both major and high-growth potential clients using custom software
• Ensure project plans, schedules, and outcomes were achieved to meet clients' requirements
• Coordinate with internal departments, teams, and external vendors to complete projects on time and within budget while maintaining strict quality and customer satisfaction
• Continually monitor project progress, troubleshooting issues and identifying and implementing realistic and cost effective solutions
• Review frequencies and data maps using quantitative marketing research methodologies and analysis with custom software and analysis tools
• Demonstrate strong analytic/problem solving and organizational skills as well as the ability to multi-task while working independently in a fast paced environment

Project Manager

GENPACT

The job included coordination with the customers & the finance department. The main source of working capital, Receipts. The role was to provide customer credit limits & required payment terms, included working for 3 different regions of same business i.e. Breweries, COF and 5 Regions. The major roles performed were:
•	Handing over the Defaulters customer accounts to legal and pre-legal of all regions & processing them within our business TAT.
•	Removing customer from Transunion (ITC Listing) and SAP and taking care of various blocks on customer accounts on CRM
•	Reporting to client like Recovery Data, Dashboards
•	Making  various Reports in Accounts Receivable that are needed by Top management and also shared with client business lead

Process Associate

I've sailed an extensive road as a dynamic professional, from finance to the exciting world of market research. My growth has given me access to priceless insights into both, allowing me to deliver a distinctive blend of business intelligence and strategic market ideas.

Within market research, I've honed my skills in project management, understanding the intricacies of delivering results with precision and efficiency. My journey then led me to the exhilarating domain of sales, where I thrive on forging new client partnerships and nurturing existing relationships.

Catering to an array of sectors including market research, education, financial services, healthcare, IT, retail, telecommunications and many more.
I've honed my stakeholder management skills, ensuring seamless communication and alignment at all levels.

I'm a passionate explorer of life's many adventures outside of the professional realm. My enthusiasm for new experiences inspires my zest for progress, whether it be by engaging in conversation with individuals and exchanging life stories or going on new adventures.

Embracing technology as a tool of empowerment, I have a knack for swiftly adapting to new platforms and troubleshooting with a blend of common sense and resourceful research.

Let's connect! I'm eager to explore collaborative opportunities and engage in conversations that spark innovation and growth.

taplio

The Battle

Nagarajan R.

Ankit Khera

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