Customer.io

Help marketers and product teams turn real-time customer data into powerful relationships with their customers.

Account Executive, Mid-Market

Help potential customers figure out how to achieve their marketing goals and use cases with Customer.io. Support with integrations, data structure, and life cycle marketing.

Solutions Architect

Houzz

Served as main point of contact to over 400 accounts. Helped renovation and building professionals leverage Houzz advertising and Houzz Pro software. Onboarded new customers, support adoption and best practices, secure renewals and upsells, land and expand.

Average 108% to goal on renewal, upsell, and retaining businesses challenged by covid restrictions in 2020. Helped CS and Sales teams in pivoting presentations to SaaS model from an advertising model.

Client Success Manager

Salesprocess.io

Help technical founders and CEOs of B2B startups launch and scale their sales process. Sold over $200k in the first three-months, exceeding the quota. Create opportunities w/outbound prospecting and inbound leads.

Account Executive

ZoomInfo

Sold 110% of annual quota and named to President’s Club FY ‘18. Averaged $50k monthly in upgrade sales in addition to renewing expiring contracts where the average account ACV was less than $20k.

Successfully handled a book of 180 accounts at over $3.5M ACV. Focused on both growing accounts expanding in new markets and increasing head-count, and high-risk customers with high-churn risk. 

Helped sales and marketing leaders leverage ZoomInfo/DiscoverOrg data to generate leads and build pipeline. Onboard new customers, support adoption and best practices across marketing, sales, and recruiting departments, secure renewals and upsells, land and expand, secure executive sponsorship.

ZoomInfo/DiscoverOrg is a three-time INC 500 company helping over 1,500 leading Technology Companies close more deals faster by giving them the intelligence they need to seamlessly get in front of IT, Finance, HR, Sales, Operations, Legal & Marketing Decision Makers.

Account Manager

DiscoverOrg

DiscoverOrg acquired ZoomInfo in January 2019. I worked with end-users to better leverage the DiscoverOrg database. Supported sales reps, marketers, and recruiters in generating leads and opportunities.
DiscoverOrg is a three-time INC 500 company helping over 1,500 leading Technology  Companies close more deals  faster by giving them the intelligence they need to seamlessly get in front of  IT, Finance & Marketing Decision Makers.

Customer Success Manager

Fleet Logistics

First sales hire from Seed round to Series A. Found initial value prop and hired/managed sales team. Secured company's first long-term contracts and case studies. Bridged sales, marketing, and customer service. Onboarding new users on customer and provider side. Developing partnerships with providers and buyers on Fleet marketplace.

Sales Director

I help marketing teams transform real-time customer data into finely segmented and highly personalized messaging sequences. Customer.io helps marketers control their customer data and message creatives without relying on their technical teams to pull lists and update messages.

Jacob Zavita

Montana State University-Bozeman

Adjunct Professor

Within Consulting, LLC

Supporting the Ashland Forest Resilience group in partnership with The Nature Conservancy and the United States Forest Service to disseminate research findings of a 13-year forest resilience grant on behalf of the Ashland Forest Resiliency Stewardship Project.

Founder

Adventure Travel Conservation Fund

After 6+ years volunteering with the nonprofit, I was appointed as a board member to advise on the new development strategies for global non-profit awarding over $600,000 in community-based conservation grants to 33 sustainable tourism projects in 27 international destinations. Served 7 years on the Outreach Committee, increased annual auction funds to $114,00 in 2024, from $38,000 in 2022 and $80,000 in 2023.

Member Board of Directors (Appointed)

Adventure Travel Trade Association

Director of Brand Strategy

University of Florida

- Designed and delivered professional development programs for healthcare and agricultural industry leaders.
- Managed online and in-person courses, including curriculum development and
assessments.
- Conducted organizational needs assessments.
- Led student mentorship, onboarding, and orientation.
- Collaborated with faculty for course alignment and program evaluation. 

Accomplishments: 
1. Graduate Teaching Award from the North American Colleges and Teachers of Agriculture 
2. Outstanding Research Paper from the Association of Leadership Educators
3. Graduate Certificate in Adult Education: Teaching and Learning
4. Elected for 2 terms on the Graduate Committee, leading new student orientation 
5. Appointed to 3 years on the Department Advisory Committee

Graduate Research And Teaching Assistant

Assist in teaching and research activities related to the Challenge 2050 certificate program designed to equip students to lead systemic change in addressing the complex challenges of our global society. Responsibilities included developing and delivering lectures, student evaluation, and course planning for undergraduate courses Global Uncertainty and Tools for Change.

Graduate Research Assistant - Challenge 2050 Project

- Provided strategic leadership and creative direction to the communications team.
- Ensured effective and timely communication of policies, programs, and initiatives to global
audiences through collaboration with internal and external partners.
- Managed the editorial team of Adventure Travel News, serving a readership of +25,000.
- Successfully executed multi-year partnership contracts totaling $40,000, aligning with
project outcomes and business value.

Digital Creative and Communications Manager

Widen Enterprises

- Supported client’s initiatives with tailored recommendations and informed business-based solutions
- Advised on budget, developed, and delivered hands-on training where appropriate
- Utilized strong, empathic, and informed listening skills, developed working, trust-filled relationships
- Practiced consistent and clear communication to ensure project effectiveness from inception to completion

Customer Experience Manager

ExOfficio

- Managed marketing and PR teams with a $200,000+ budget.
- Led seasonal go-to-market strategy, fostering collaboration across Creative, E-commerce,
Retail, and PR departments.
- Successfully executed contract negotiations, leveraged event appearances, ambassador
programs, and partnerships to achieve business goals under budget.
- Created seasonal brand look & feel for annual trade show and corporate seasonal launch meetings; presented go-to-market strategy to internal and external clients
- Directed photoshoots in partnership with international CVB’s; acted as producer managing styling, merchandising, arrangements with site management
- Developed process for alignment amongst marketing and creative teams; rolled out new project management operations with all internal business partners
- Provided coaching and mentorship to team members.

Marketing Manager

Brooks Running

Responsible for executing on-time, budget accurate production of global creative projects for B2B and D2C including digital campaign media, lifestyle photography, and product videos. Managed the full project lifecycle including the coordination, implementation, and completion to meet project goals. Coordinated internal clients and third-party vendors. Developed departmental processes in conjunction with business partners. Reported to Senior Project Manager. 

- Established departmental standing meetings to ensure visibility across the team for a given project
- Disseminated status updates to pertinent stakeholders and requested action if necessary to maintain the initial project timeline
- Proactively worked with Ecommerce teams to align marketing strategies creating efficiency & design continuity increasing productivity and eliminating duplicity 
- Coordinated third-party vendors for off-site photo shoots. Delivered assets on schedule and within budget.
- Served as talent in select, local video shoots

Project Manager

Independently executed the development, creation, launch and effective implementation of corporate digital marketing platform to support stakeholders worldwide. Collaborated across leaders, managers, and front-line workers to develop leading-edge technology to achieve desired business outcomes and meet project milestones. Reporting to Production Manager.

- Identify and collaborate with key business partners to determine optimal workflow processes
- Execute on independent decisions to create a program that best supports those workflows on a
global scale, internally and externally
- Administrate the technical build-out and ongoing management of the back-end to support our global growth
- Manage the company-wide implementation process, conducting necessary testing with select beta members, followed by local and international onboarding and training sessions
- Continue to develop the system, implementing any changes and modifications deemed necessary based on solicited feedback
- Act as an advisory to individual teams as their integration with DAM develops, implementing technical changes and providing necessary training to relevant partners

Achievements
- Invited to speak at the C3 Conductor Conference, the Premier NY Marketing Conference, on behalf of process developed at Brooks 
- 1 of 3 finalists for the Brooks Launch Award (out of 168 global nominees) - recognized for creating
instant impact and giving Brooks a powerful burst of forward movement
- Featured at the annual Widen User Summit for innovative and creative utilization of the system’s
functionality

Digital Asset Management Coordinator

Title Nine

Collaborated across marketing and creative teams to manage asset production, digital marketing responsibilities, and social media initiatives to support achieving business objectives. Participated in the digital marketing spend of $20,000. Reported to ecommerce manager.

Responsibilities 
• Oversaw production and delivery of digital assets including web, social media and EDM campaigns for 2 corporate websites
• Managed proficiency of Google analytics (SEO, SEM), traffic conversion rates, digital customer acquisition
• Developed and implemented social media strategy utilizing online blog and social media market channels (YouTube, Faceboook, Twitter 
• Established business leads by producing and promoting seasonal Look Books
• Development of edM campaigns including content, delivery, unique targeting
• Supported 20+ retail stores in the implementation of self developed social media strategy
• Created weekly reports on performance of digital and social spend, and estimated ROI for print campaigns
• Supported retail and the Title 9k race series in events promotion
• Enhanced user experience through web testing and implementation

Achievements 
• Streamlined DAM process for web, EDM, and print campaigns significantly decreasing timeline delays and content errors
• Contributed to brand awareness marketing 4 annual running events, increasing registrants by 30% 
• Increased sales via social media from $100 to $4,000 through Facebook, Twitter, company blog integration
• Earned top 5 ranking in natural search flawlessly integrating keywords, promotional web assets and detailed product information via SEO/SEM clients
• Managed over $20,000 as part of the companies non-profit program dedicated to funding underprivileged girls’ sports programs
• Fostered an online community creating leads for business and branding opportunities
• Increased product conversion rates independently producing and A/B testing product videos

Marketing Associate/ Asset Production Manager

I am part of the academic shift from status to impact, using academic work to advance knowledge and inform practice (Hoffman, 2021). This perspective paired with growing up working on an 800-acre cattle ranch means I live for the practical application and supporting agriculture. With 13 years of professional work experience and a Master's and PhD in Leadership Development, I am on a mission to apply research and inspire future generations. I excel at identifying unique opportunities that close the gap between industry and higher education. My work is most rewarding when I can make a difference in the world and support others in the process. 

My skills include: 
- Leadership skills development training 
- Strategic partnerships
- Organizational effectiveness
- Program planning, development, and evaluation 
- Science-based communication practices 
- Project management 
- Data analysis 
- Employee management
- Optimism, enthusiasm, and empathy

https://www.amyrocksokay.com/

taplio

The Battle

Jacob Zavita

Amy Clerget Brown, Ph.D.

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