Good Fortune

Writing about sustainable startups and interviewing Impact Founders to inspire your next impact project, startup, or side hustle. 

Good Fortune will help you:
🌱 Discover sustainable businesses
🧠 Learn from Impact Founders
🌍 Meet likeminded change makers

Founder

Swinburne Design Factory Melbourne

Developing new products, services, and experiences for the innovation world.

Working with Industry, Government, and Individuals to better understand their world and design new solutions to make it a better one.

Senior Product Development Manager

Create Kaizen

I design tools, workshops, and learning programs for tech leaders to:
- Build innovative teams
- Improve creative collaboration
- Build human-centered organizations
- Create systems to navigate uncertainty
- Develop creative problem solving practices

Strategic Designer & Facilitator

Designit

- Lead discovery research, persona building, and journey mapping for transformation projects
- Designed and facilitated AI enablement workshops for exploration and implementation
- Partnered with BizDev to identify customer needs across partner orgs
- Implemented Design Thinking to tackle creative business transformation problems

Strategic Design Lead

NOBA

NOBA partners with companies to build and launch new products, services, or business models.

I supported digital, innovation, and marketing teams in different stages of the development and launch of new products:
- Defining the value propositions and business model for new products and services
- Testing and learning through business prototyping - building and launching an alpha version of the business, gathering metrics, and iterating with real customers
- Driving a soft market launch to start growing the customer base before scaling

Business Designer

NerdWallet

- Software development planning and visibility at all levels of management
- End to end quarterly planning for cross-functional pods
- Manage communication touchpoints between Product, Engineering, Design, Data
- Agile coaching for NerdWallet feature teams
- Program Management for Content Design team

NerdWallet is on a mission to provide clarity for all of life’s financial decisions. We provide consumers with expert, personalized, and actionable guidance across a range of personal finance topics. Whether you’re shopping for a new credit card or mortgage, hoping to refinance a student loan, interested in learning more about investing, or just want to stay on top of your money, we do the homework for you, simplifying complex ideas so you have the information and tools you need to make the right decision for you.

Backed by IVP, RRE Ventures, iGlobe Partners and Silicon Valley Bank, among others, NerdWallet has been certified a Great Place to Work and named one of the Best Workplaces in the Bay Area™ 2020 by Fortune. We’ve been recognized for our stellar benefits, too, from world-class health, vision, and dental insurance to our matching 401(k) program to our generous time off and parental leave policies. 

Based in San Francisco, we have more than 400 passionate “Nerds” around the country, and we’re growing every day. Whether you’re committed to helping consumers or  excited about working for a profitable tech company or interested in growing professionally—or all of the above!—we’d love to hear from you. Check out our job openings here: http://www.nerdwallet.com/careers

Program Manager

- Project manager for Content Design team, creating graphics, illustrations, animations and editorial videos
- Certified ScrumMaster, Scrum Alliance
- Refine and streamline department processes to maintain efficiency and scalability in a fast growing startup environment
- Facilitate projects for a stakeholder team of 90 Content Strategists, Assigning Editors, Copy Editors, and Writers in team operations and communication
- Develop and oversee quantitative success metrics and key performance indicators for Content and Content Design teams
- Advise Content team on institutional knowledge, the fluid inner workings of startup company operations and their position in it

Content Operations and Project Management

Interscope Records

- Coordinated photo shoots and graphic design work for 100+ artist roster
- Oversaw and refined end to end project portals for photographers, stylists, graphic designers, etc.
- Created and resolved photography and art contracts for all creative services provided to Interscope artists
- Organized and facilitated all travel, setup and production operations  for Interscope directors, photographers, producers, and stylist  teams
- Refined organizational strategy, including artist archiving, scheduling, and soliciting promotional materials

Creative Marketing

Opus Bank

- Consulted high net-worth banking clientele, managing accounts $500k-$1mm in balances
- Spearheaded sales team who aquired $50mm in deposits since inception 10.17.2011
- Integral part of opening and growing de novo banking office
- Integrated new sales, appointment, and follow up pipelines for Opus Bank de novo offices
- Generated qualified large acquisition meetings for VP/Retail Banking Manager

Client Services

Want to build a business that makes money AND makes a difference?

I break down exactly how successful impact founders are doing it.

Through conversations with founders and detailed case studies, I uncover the strategies and tactics that actually work in social impact.

At Good Fortune, I'm creating:
🎙️ Deep-dive conversations with impact founders sharing their playbook
📧 Weekly newsletters breaking down successful impact businesses
🛠️ Free, actionable tools for bootstrapped teams (like our Tactic Cards)

Everything I make is designed to help you:
- Validate your impact business idea
- Find and connect with your first customers
- Grow sustainably while maximizing impact
- Navigate the unique challenges of social enterprise

Want actionable insights for your impact business?

→ Subscribe to my weekly newsletter
→ Download free Tactic Cards
→ Listen to the latest founder deep dives


A bit more about me and why I love doing this:
🏄 I've always been an "experience channel surfer" (look at my work history)
💭 I love finding the overlap between creativity, strategy, and impact
🙏 I want to create things that enable others to do their best work

Give me a follow 🔔 for free content and learnings shared daily, or reach out if you want to talk strategy and social innovation (whatever that means to you).

Jake Carroll

Mindset Over Matter

Over 3 years of personally mentoring men & women to identify, confront, and remove the mindsets & habits that are currently holding them back from creating the health, wealth, business, & life that they want. This transformation is done through 1:1 private mentorship utilizing a variety of strategies and tools to realign their beliefs and actions with the goals that each client is pursuing. Whether you're stuck in the depths of burnout, feel overwhelmed and anxious, or just don't know where to start on your growth journey, then 1:1 mentorship may be right for you! DM me "Mentor" NOW to claim your transformation!

Mindset Coach & Podcast Host

Broadcom Inc.

Joined 07/21 as Team Admin to the CTO of the Optical Systems Division
in 12/21 I was title promoted to Executive Assistant to the General Manager VP of OSD 

•	Created & Implemented Quarterly Team Excellence awards for team members and managers to nominate and appreciate each other’s hard work and dedication
•	Maintained upmost trust and discretion around sensitive materials and the pulse of the team
•	Responsible for sustaining a supportive, uplifting community vibe through activities, appreciation, meeting with the team, and advocating as a nonbiased party between the team and top management
•	Setup streamlined processes to help business execution 
•	Helped Plan, participate in, and execute a widely successful Private booth at the OFC tradeshow and managed the complete customer schedule
•	High Level Annual Operations Planning involvement and execution
•	Complete building and space management for our site including supplies, facilities, fixing issues, etc.
•	Point of contact for all Executive level approvals for hiring, purchasing, expenses, travel, and one-time payments
•	Coordinated monthly/quarterly team meetings and events

Executive Assistant

Applied Materials

•	Supporting 4 Vice Presidents and their Senior Directors, including 2 local product groups of around 200+ employees each
•	Complete calendar management, travel arrangement, and expense reporting for 4 executives, majority management for 7 executives total
•	Arrange Interviews (often with travel) for over 177 candidates, and have completely onboarded 100 employees to date (04/2019)
•	New College Graduate program Liaison for Display Sector focusing on integration and welcoming of new college graduates into the workforce of Applied Materials.
•	Cohosted informal college recruiting event resulting in over 100 attendees and 80 resumes to review for potential group hires.
•	Responsible for all logistics for customer and supplier meetings - also including handling confidential information and NDA's between Applied and the other
•	Event coordination of both on/off site events and parties for groups of 300+ people, which includes facilities set up, catering, invitations, etc.
•	Responsible for compilation of monthly end of business report prior to submission to higher management.
•	Executor of on-boarding activities within group including managing cube locations, completing the computer and phone registration, and ordering equipment before their arrival.

Administrative Assistant

Peet's Coffee & Tea

•	One of five members of the management team with a staff of 20 employees, responsible for running shift, beginning/end of day workflow, financial reporting, and analytics.
•	In charge of seasonal promotions and store merchandise transition, implementing new marketing strategies, rotating store merchandise to refresh customer engagement, and managing products through weekly inventory control counts. 
•	Ensured customer satisfaction through quality control, suggesting promotional items, resolving customer complaints, and directing them to the online customer survey tool.
•	Supported a multicultural customer base using three different types of communication management (Face-to-face, Phone, Email).
•	Owner of weekly customer survey analytical report read by all local and regional management. Directly implemented new procedures to drive overall customer satisfaction from 66% to 85% in 3 months.
•	Assured consistency of new hire and veteran employee training through coaching, active listening, and clear communication in order to promote them using best practices and delivering superior products to our customers.

Shift Lead

San Jose Giants

•	First line of interaction with guests entering the ballpark.
•	Assist guests with locating other staff or park departments.
•	Monitor all fans participating in activities, games, and contests.
•	Aided in distribution of promotional items and contest registrations.
•	Actively inquired with guests about their opinions and time in the park in order to enhance fan experiences in the future.

taplio

The Battle

Jake Carroll

Nikki Morton - CWCA

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