Jake Dunlap

2025 will be the year EVERY company must implement Generative AI in their revenue org. I personally am seeing time savings for SDRs, AEs, and AMs of 20-30% per role and predict that we will see quality of sales conversations go up by 40% or more.

We have developed a new category of consulting designed to help your company see these results in just weeks/months: AI-enabled Revenue Transformation

My deep passion for the science and art of sales has fueled my journey over the past 12 years as the founder and CEO of Skaled, a globally recognized sales consulting firm. According to G2, we have outperformed industry giants like McKinsey in Management Consulting and Accenture in Sales Consulting due to our mix of strategic foresight and tactical follow through.

We’ve consistently driven a 10-20% increase in qualified opportunities, reduced sales cycles by 8%, and enhanced overall team productivity by 20% within the first 60 days of engagement. Our approach is methodical and data-driven, ensuring that every strategy we implement translates into tangible business results.

With a team of over 30 elite professionals and access to a vast network of industry experts, we specialize in aligning sales and marketing to create scalable, replicable processes. We leverage cutting-edge generative AI technology to automate critical functions like follow-up, data entry, and task management, freeing your teams to focus on what truly matters—closing deals and driving growth.

As the USA Today bestselling author of Innovative Seller, I’ve helped to shape the future of sales, offering insights and strategies that resonate with both seasoned executives and the next generation of sales leaders. My work has been recognized in the New York Times, Forbes, Inc., and HuffPost. 

Check out my YouTube: Jake Dunlap to discover over 500 sales, revenue and AI for Sales videos: bit.ly/2Qu3niE

Highlights:

	• USA Today Bestselling Author of Innovative Seller - #21 in all books
	• First VP of Sales at Glassdoor (acquired for $1.2 billion - May 2018)

Chief Executive Officer

Everyday we help companies operationalize key aspects of their sales and marketing organization.  As CEOs, Senior Execs, and Sales people, our world is changing so rapidly and keeping pace is extremely hard.  We help with both strategic and tactical support through various phases of scaling and when larger organizations are looking to re-invent or stay relevant with their current marketing and sales strategies.

Here are a few of our clients in key verticals:

Enterprise Technology and Services:
Microsoft / GLG

Hospitality/Customer Service Tech:
Duetto / NoWait (acquired by Yelp) / Stella Service

HR Tech:
LinkedIn / ADP / The Muse / Grovo / ConveyIQ / Wayup / Vettery / Paypro

Education/Legal Tech:
Newsela / Bodhala / Hire an Esquire / Allovue / Codio / Busylamp

Real Estate/Financial Services Tech:
Breather / Nestio / Honest Buildings / Hightower / Everplans / CredSimple / Captalys / ReThinkCRM

Sales Technology:
Outreach / SalesLoft / Everstring / Lead Genius / Terminus / Discoverorg / Emissary.io / Redbooks / Speek / 15Five / Honey

Advertising and PR tech:
BounceExchange / SaleMove

Services:
Dom & Tom / Betts Recruiting / Moxie / Palantir

The worst advice in sales training is also the most common "People buy from people they like."

This feel-good sound bite has probably cost more deals than any other sales myth.

Modern B2B buyers don't care if they like you.

They care if you can solve their problems.

Buyers are evaluating solutions, not salespeople. Look does it help to be both….10000%

But most will take competence over charisma all day

Here's what actually drives purchase decisions: 
➡️ Understanding their business better than the competition. 
➡️ Demonstrating clear ROI with specific, measurable outcomes. 
➡️ Proving you can implement successfully with minimal risk.
➡️ Providing social proof from similar customers. 
➡️ Making the buying process easier, not harder.

The best sellers I track aren't the most likeable. They're the most helpful.

They don't try to be your friend. They try to be your guide. 
They don't focus on building rapport. They focus on building confidence. 

Stop trying to make buyers like you. Start trying to make them trust you.

Trust comes from competence, not connection.

I partner with forward thinking B2B CEOs/CROs/CMOs to transform their business with AI-driven revenue strategies | USA Today Bestselling Author of Innovative Seller

AI training is the new “Sales Kickoff high”

Everyone attends

Everyone nods

Everyone goes back to their desk… and uses it twice.

Then they go right back to the 2018 playbook

That’s the entire game in 2026:

Curiosity + consistency

Not “which AI tool is best”

Not “what prompt should I copy/paste”

The reps (and SEs) who win are the ones who turn AI into an everyday habit… not a one-time experiment.

Here’s the part most sellers miss:

AI’s real power isn’t prospecting

It’s pre-sales

Discovery. Point of view. Tight demo narrative.

Turning a “qualification call” into a validation session.

That’s where teams close 10–30% more (and most orgs have no idea why).

Tomorrow’s episode of AI Powered Seller drops with David Maloof

We get tactical on:
→ How AI-assisted discovery actually works
→ How pre-sales + AEs stop tripping over each other and start attacking deals as a unit
→ How to use transcripts + feedback to rebuild demo stories fast
→ Why “I don’t have time” is officially dead (3 minutes is the new standard)

If your process still starts with:
“What keeps you up at night?”
…you’re already behind.

"We need better leads" is usually code for "our follow-up process is broken" or “I thought my job was to only deal with layups”

I just reviewed lead response data for a company complaining about lead quality.

Marketing was generating 200+ qualified leads per month. Sales was responding to 23% of them within 24 hours.

Speed matters more than script.

The companies with the highest lead-to-opportunity conversion rates respond within 5 minutes.

Not 5 hours. Not end of day. 5 minutes.

But most sales teams treat inbound leads like they're doing them a favor by calling back.

"I'll get to it when I finish these other calls."

Meanwhile, your competitors are already having conversations with those prospects.

The best lead response systems I've seen work like this:
Minute 1: Automated email confirmation 
Minute 2: Text message with calendar link 
Minute 5: Phone call from AE 
Hour 1: Video follow-up if no contact 
Day 1: LinkedIn connection with personal note

Your leads aren't bad. Your response time is.

Marketing can't fix what sales won't follow up on.

New year. Same playbooks.

That gap is about to get expensive.

AI isn’t moving at planning speed. It’s moving at execution speed.

AI isn’t just evolving. It’s outpacing our team’s ability to adapt.

We just dropped a deep-dive on where AI actually stands heading into 2026. What tools are saving reps time, what features are driving revenue, and where the next wave of innovation is going to hit.

Here’s what stood out to me:
⚡ 28% of sellers are already saving 5+ hours per week using GenAI like ChatGPT.

📈 Reps using AI in prospecting are booking 10% more meetings in the first month.

🧠 Adoption isn’t just about automation. It’s about skill development, onboarding, and personalized messaging at scale.

And the gap between prompting and strategy-driven GPTs is widening fast. The winners in 2026 won’t be the teams who use AI.  It’ll be the teams who train it to sell like they do.

If you’re still treating AI like a “nice to have” as you kick off the year, you’re going to get smoked by someone who turned it into a competitive advantage months ago.

Check out the full report below or DM me for the breakdown.

State of AI

Your CRM is making your sales team dumber

Every time a rep updates an opportunity stage without understanding WHY the buyer is moving forward, you're training them to be process followers instead of deal strategists

Guess what MEDDPIC or MEDDICC or whatever Ps and Cs doesn’t actually track if your people ran a good call or now which is the wild part

Most CRMs track what happened.

They don't track why it happened.

Stage: Discovery Complete ✓ 
Why they agreed to move forward… [blank]

Stage: Proposal Sent ✓ 
What convinced them we're the right solution… [blank]

Stage: Negotiation ✓ 
What competing priorities might derail this… [blank]

Your reps are updating stages like they're checking boxes 
They have no idea what's actually driving buyer behavior.

The best sales managers I know have added one custom field that changes everything 
→ Buyer motivation for this stage progression

And then we use AI to summarize and gut check this and call out threats around this as well 💥

This forces reps to document the actual driver 
Instead of "We sent a proposal," they write "CFO confirmed budget approval and wants to see ROI projections."

Instead of "Discovery complete," they write "Security team identified three technical requirements that we uniquely solve."

When reps understand buyer psychology, they can predict next steps.

Your CRM should be building deal intelligence, not just tracking activities.

Generic is officially dead

Not underperforming

Not “less effective”

Dead.

AI can already write a decent email

AI can already personalize at scale

AI can already sound like every other seller in your market

Which is exactly why AI-generated personalization won’t cut through the noise in 2026

The only thing you’ll have left is you

Your judgment

Your point of view

Your ability to make the last 10 percent better than everyone else

That’s the shift

Higher quality work

Done faster

With the human nuance as the differentiator

In my new episode of AI Powered Seller that just dropped, I review the biggest shifts we saw in 2025 and what they actually mean for selling in 2026

Not theory

Real patterns

And what to change now before everyone else catches up

I’ve got opinions on this
Interested to hear what’s working for you 👇

Check out the episode here: https://lnkd.in/gezm4brV

Your team doesn’t need more AI tools

They need AI they’ll actually use when deals are on the line

Back in November, we ran our first AI Sales Certifications for managers and reps
It worked for one simple reason

We removed the intimidation factor

Most people aren’t blocked by AI’s potential

They’re blocked by “this feels too technical for me”

One rep summed it up perfectly

They came in with “zero to little knowledge about AI agents” and still walked out confidently building real tools because complex ideas were broken down into practical, usable steps

That’s the bar

So we’re running it again

🚀 Next session starts in February

What you walk away with in 3 weeks
→ Managers clone their best thinking into AI
→ Reps build a personal AI stack that knows their product, territory, and deals
→ Research, prep, and data entry stop eating selling time
→ Coaching and deal strategy become systematized
→ No code. No technical background. No theory-only slides

This isn’t “try this prompt”

You build Custom GPTs, Gemini Gems, and AI Agents that fit how you sell

Managers close the process vs. production gap
Reps get a digital intern handling the busy work

⏰ Sign up before January 17th and get $150 off
👥 Team pricing available

Check out the links below and DM me with any questions
Managers 👉 https://lnkd.in/gsuQVGCT
Reps 👉 https://lnkd.in/g5vjXdEk

Open article: AI Sales Rep Certification | Sales Agents & Advanced GenAI by bit.ly

AI Sales Rep Certification | Sales Agents & Advanced GenAI

AI fluency won’t get you promoted in 2026

But it will get you passed over

Two VP of Sales candidates

Candidate #1
→ Big-name logos on the resume
→ Ran the “proven” sales playbook
→ Talks about tools, process, and headcount

Then I ask one question

“How are you getting 20% more revenue with the same team?”

No mention of AI

No chance

Candidate #2
→ “Here’s how AI replaces admin work”
→ “Here’s how we personalize without scaling volume”
→ “Here’s how reps perform like 2–3 people”

That’s the hire

This is what I break down on the next AI Powered Seller episode

2026 is the year the gap shows up on the org chart

Who moves up

Who stalls

And why AI fluency decides it

If a candidate doesn’t bring up AI unprompted, do you trust them to lead a team right now?

I want to hear how you’re thinking about this
Drop your take in the comments 👇

Chris Ruhlig

The Riverside Company

 Director, Sales Excellence

Manager, Revenue Operations

PartnerPortal.io

PartnerPortal.io helps to accelerate new partner onboarding, increase partner performance, and simplify partner payments. Partner Portals can take months to set up, with PartnerPortal.io it only takes minutes to get up and running.

Advisor/Investor

IntelliShift

IntelliShift is the leader in connected vehicle and asset operations, delivering unified data and actionable insights to intelligently predict and optimize business performance.

By putting the customer experience at the center of what we do, we offer the industry an alternative to today’s out of the box solutions, uniting people, processes, vehicles and equipment through real-time operational data. As a trusted partner to enterprises, we work transparently to ensure a seamless deployment, integrate with their existing solutions and define success outcomes for increased productivity, improved safety metrics and an overall reduction in costs per asset. IntelliShift is rooted in nearly 20 years of IoT and telematics expertise. We have evolved to offer a unified, cloud-based platform and solutions, powering the in-the-moment insights required for business agility in mobile and field operations. We strive to empower and enable change agents, not only with our clients but also within their customer base, to achieve results through a prescriptive, iterative approach that generates immediate returns.

Director, Revenue Operations & Enablement

RingLead: a ZoomInfo Company

Director Strategic Partnerships & Revenue Operations

RingLead helps organizations accelerate revenue by solving their data challenges. Our data productivity platform is a complex, one-of-a-kind data operating system designed for sales and marketing professionals to perform their tasks more efficiently. Our software integrates with all of the major marketing automation and CRM platforms, because that is where sales and marketing professionals house their data, and spend their time. 

We serve over 800 customers worldwide — from small businesses to the Fortune 500.

Director of Revenue | Strategy

Outreach

Outreach empowers businesses to deliver a world-class customer experience and drive revenue efficiency by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and automates repetitive tasks so reps can focus on engaging with customers. Using machine learning, Outreach guides each member of the revenue team - from XDR to AE to AM to CSM - to take the right actions to attract, close, retain and expand accounts. 

Our mission is to empower the evangelists to take the world's innovations to market faster. We partner with organizations who want to be wildly successful by driving revenue efficiency.

Account Executive

RingLead, Inc.

I work closely with my channel partners to build strategic relationships/ partnerships. 

My responsibilities range from managing my Partner’s expectations about how RingLead’s Premier Partner Program works and consult with them on how to help them join up to utilize the RingLead applications to help with their own consultation of their clients. I’m responsible for enabling the partners in every aspect of a sale (providing training, demos, collateral, and traveling to meet face to face) related to the RingLead applications.

Director of Sales and Channel Accounts

I was responsible for managing a current book of 90 Customers while also prospecting/ sourcing my own new business demos/ opportunities. 

108% to Target (Across New and Existing Business) - Q1 2018

Sr. Account Executive - Enterprise and Commercial Accounts

RingLead helps organizations accelerate revenue by solving their data challenges. Our data productivity platform is a complex, one-of-a-kind data operating system designed for sales and marketing professionals to perform their tasks more efficiently. Our software integrates with all of the major marketing automation and CRM platforms, because that is where sales and marketing professionals house their data, and spend their time. We serve over 800 customers worldwide — from small businesses to the Fortune 500.

Enterprise Account Executive, West Coast

Broadlook Technologies

I work daily with our valued Broadlook clients to ensure their success in using our powerful suite of desktop and SaaS based solutions. I am dedicated to helping each user implement, utilize and leverage the Broadlook technology in their lead generation, prospecting, sourcing and general Internet research activities. 

I focus on building a strategic and trusted relationship with each of our clients to help make sure their investment in Broadlook brings the upmost value to their company. Whether it is creating plans for our recruiting clients, explore and building new vertical markets for our marketing clients and quality contact information for B2B sales teams, I am committed to supporting their efforts.

I welcome you to explore the Broadlook suite of solutions look forward to working with you to help automate time consuming Internet research, build quality target company list and generate “just-in-time” contact information.

Customer Success Manager

Chris is a seasoned technology leader with 10+ years experience in the tech/software industry. He’s held leadership positions in a number of high growth companies including RingLead, a Zoominfo company (ZoomInfo acquired RingLead in 2021) and IntelliShift, while having additional experience at hyper growth companies like Outreach.io.

In his current roles as Director, Sales Excellence and Advisor/Investor, Chris provides strategic guidance on Go To Market Strategies & Operations (including Marketing, Sales, and Customer Success strategies), Revenue Operations, and Enablement processes to several other technology companies.

taplio

The Battle

Jake Dunlap

Chris Ruhlig

Followers

Posts

Engagements

Likes

Performance ScoreJake Dunlap's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Jake Dunlap

Chris Ruhlig

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jake Dunlap's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreJake Dunlap's LinkedIn Performance