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Content Creator

Nicolson Law Group

Bodily injury defense litigation and trials.

Attorney | Team Leader

Demler Armstrong & Rowland, LLP

Attorney

Law Offices of James B. Kamanski

Bodily injury defense including catastrophic injury claims, professional liability and intellectual property litigation and trials, lawyer disciplinary defense.

Owner

Alcure

Leveraging knowledge of medicine and psychology from my law practice, we hired a group of doctors and co-founded a telehealth startup (100% bootstrapped) operating in 27 states at its peak.

Co-Founder | Team Leader

Carlson Calladine & Peterson LLP

Catastrophic injury and professional liability defense litigation and trials.

Partner | Team Leader

Kamanski Streltzer

Bodily injury litigation and trials. Jointly started and developed a firm with a friend and colleague from law school.

Partner

Breidenbach Buckley Huchting Halm & Hamblet

Legal malpractice defense litigation and trials.

Selman Breitman

Follow for insights on personal growth • Thomson Reuters ranked Super Lawyer 2012-2024 (top 5% in Southern California) • Click the link below and join my newsletter

I'm Jim, and I'm a lawyer.

But I don't write about legal topics.

I write about leadership and personal growth.

Why learn from me?

I bring an expertise you won’t find anywhere else online.

Besides leading teams in multiple law firms for years...

And starting two law practices from scratch...

In 2017 I branched out … I co-founded a telehealth website where we helped people overcome excess drinking through medication-assisted treatment and personal development coaching.

What’s the link to lawyering?

As a lawyer, I defend against injury cases that require a deep understanding of medicine and psychology. 

I’ve deposed over 300 doctors and mental health providers, diving into medical and psychological concepts at their level.

I transferred that skill set, along with years of solving problems for clients, into the wellness and personal growth space.

I applied my analytical skills, the same I use to dissect real-world medical and psychological concepts, to pick apart the science behind personal development.

I crafted not just medical solutions (through the doctors we contracted with) but also systemized, actionable, personal growth training for our patients.

And we didn’t just aim to restore patients to an average level of health...

We transformed their lives through growth-focused skills ⚡

Here are a few testimonials we received from patients that went through our program:

✅ “This program didn’t just change my habits - it gave me the confidence and clarity to control my life in ways I never thought possible."

✅ “Your support and coaching is invaluable. I’m so lucky to have you and Alcure. It has helped immensely.”

✅ “I especially wanted you to know that your videos alone were worth the first month. You do great work!”

✅ "Loved your videos on Life Hacks, Minimalism, and Gratitude.”

✅ “My future looks so much brighter! Thank you. I was skeptical, but now I’m proof that this approach works. I can’t wait to see where I go from here.”

After helping 400+ people (many during the pandemic) and generating over $500,000 in revenue, we wrapped up the project in 2023.

Now I’m onto new ventures.

Some more about me:

✅ Made over $500,000 in revenue with a telehealth website while maintaining a full-time law practice

✅ Thomson Reuters ranked Super Lawyer (2012-2025), top 5% in Southern California

✅ Invited speaker

⭐ Follow me and tap the 🔔 for my daily posts on clarity, growth and leadership 🔥

👁️ For deeper insights, sign up for my weekly newsletter, essential frameworks, below ⤵

Learn to lead yourself.
Learn to lead others.

James Kamanski

A person who feels appreciated will always do more than is expected.

Recognition is not a perk.
It is a performance multiplier.

Here is what real appreciation looks like 👇

1/ Be specific
“Good job” is nice.
“This project succeeded because of your work on X” lands deeper.

2/ Be timely
Do not wait for review season.
Celebrate wins when they happen.

3/ Be public (when possible)
Praise in front of the team.
Recognition inspires everyone.

4/ Be consistent
Appreciation once a year feels hollow.
Make it part of how you lead.

Because here is the truth:
People do not just work for paychecks.
They work for purpose and to feel seen.

If you want your team to give their best, start by showing them they matter.

Credits: Ricky Blair

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Follow James Kamanski for more

Helping professionals master clarity, growth and leadership • Created a research-backed personal development course that helped 400+ people transform their health, wealth and relationships • Follow me for daily insights

High performance is not obedience.
High performance is ownership.

A lot of workplaces still get this wrong.

People expect the top performers to:
Agree, accept, absorb, and smile

But the people who actually move companies forward do far more than execute.

They lead themselves with intention.

Here is what high performance really looks like:

✅ The ability to decline requests without guilt
Protecting your focus is part of doing great work.

✅ The confidence to speak with candor
Honest conversations fix problems faster than polite silence.

✅ The resilience to fail and try again
Setbacks do not define them - they refine them.

✅ The clarity to set limits
Boundaries keep their output sharp, not scattered.

✅ The maturity to put well-being first
Energy is a competitive advantage, not a luxury.

✅ The courage to hold a different opinion
Progress needs original thinkers, not echoes.

✅ The integrity to confront bad behavior
Culture changes when someone decides enough is enough.

High performers are not the ones who say yes the most.

They are the ones who make decisions that protect their standards, their energy, and their integrity.

That is the version every leader should want on their team.

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Follow James Kamanski for more

QuoteWizard

I make outbound and take inbound calls from customers applying for insurance. I assist with providing the best insurance options for their needs. After asking a series of qualifying questions, I connect callers with an insurance company that will attempt to provide clients with an insurance policy best suited for their needs.

Customer Service Representative

Signify Health

Achieved an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. 
Follows 20+ approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy.
Presents a positive, professional, and high energy approach to clients, health plan members, and team members.
Meets daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment.
Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested.
Monitors performance results including appointments, calls, handle time, and productivity using designated reporting systems.
Reports member complaints and escalations immediately to Member Engagement Managers.
Participates in peer side-by-side coaching as needed.
Follows HIPAA and other security and privacy guidelines when handling protected health information accessed during normal work activities.

Member Engagement Coordinator 

Ovation Credit Services, Inc.

Successfully achieved top KPI scores, reflecting excellent customer service and credit repair advisory skills. Initiated and implemented efficient procedures to expedite responses, enhancing team collaboration and productivity. Demonstrated leadership by team management.

CLIENT EXPERIENCE ADVISOR

The TJX Companies, Inc.

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗽𝗿𝗼𝗺𝗼𝘁𝗶𝗻𝗴 𝗮 𝗵𝗶𝗴𝗵𝗹𝘆 𝘀𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱 𝗮𝗻𝗱 𝗿𝗲𝘄𝗮𝗿𝗱𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗵𝗼𝗽𝗽𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘁𝗼 𝗲𝗻𝘀𝘂𝗿𝗲 𝗿𝗲𝗽𝗲𝗮𝘁 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀.  𝗟𝗲𝗮𝗱 𝗯𝘆 𝗲𝘅𝗮𝗺𝗽𝗹𝗲 𝗮𝗻𝗱 𝗲𝗻𝗴𝗮𝗴𝗲 𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁 𝘄𝗶𝘁𝗵 𝗮𝗹𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗶𝗻 𝗮 𝗳𝗿𝗶𝗲𝗻𝗱𝗹𝘆, 𝗰𝗼𝘂𝗿𝘁𝗲𝗼𝘂𝘀 𝗺𝗮𝗻𝗻𝗲𝗿.
•	Oversee a team of Store Associates and Cashiers at the Front End and ensure the education and executive of proper ringing sequence and promotion of all loyalty programs
•	Train Store Associates and Cashiers on personalizing the customer transaction experience
•	Demonstrate the company’s R.E.A.C.H. philosophy (Remember Everyone Affects Customer Happiness)
•	Address customer concerns and issues in a prompt and efficient manner, ensuring a positive resolution
•	Update Store Associates and Cashiers on customer surveys, feedback, store goals, charity campaigns, and other initiatives
•	Train and mentor Store Associates and Cashiers on the Front End Smart principles and Best Methods to utilize appropriate company resources and tools
•	Partner with Management on the current training needs of Store Associates and Cashiers to increase effectiveness
•	Communicate accurately and effectively with Management, Store Associates, and Cashiers when setting and addressing priorities and provide periodic progress updates 
•	Monitor POS systems and ensure adequate POS staffing coverage calling for backup Store Associates and Cashiers as needed
•	Maintain a clutter free shopping environment and ensure merchandise returns are processed properly before returning to the sales floor
▶ 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:
•	Routinely receive positive customer feedback and high performance scores in customer surveys
•	Ability to detect fraudulent transactions, switched tickets, mismate items saving company thousands of dollars 
•	Partner with Loss Prevention teams to prevent theft

CUSTOMER EXPERIENCE COORDINATOR

Office of Dr. Wallizada

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗮𝗻𝘀𝘄𝗲𝗿𝗶𝗻𝗴 𝗶𝗻𝗰𝗼𝗺𝗶𝗻𝗴 𝗰𝗮𝗹𝗹𝘀, 𝗱𝗶𝗿𝗲𝗰𝘁𝗶𝗻𝗴 𝗰𝗮𝗹𝗹𝘀 𝘁𝗼 𝗮𝗽𝗽𝗿𝗼𝗽𝗿𝗶𝗮𝘁𝗲 𝘀𝘁𝗮𝗳𝗳, 𝗴𝗿𝗲𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗰𝗵𝗲𝗰𝗸𝗶𝗻𝗴 𝗶𝗻 𝗮𝗹𝗹 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝗳𝗼𝗿 𝗼𝗳𝗳𝗶𝗰𝗲 𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁𝘀, 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗽𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸 𝗳𝗼𝗿 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝘁𝗼 𝗳𝗶𝗹𝗹 𝗼𝘂𝘁, 𝘀𝗰𝗮𝗻𝗻𝗶𝗻𝗴 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗰𝗮𝗿𝗱𝘀, 𝗲𝗻𝘁𝗲𝗿𝗶𝗻𝗴 𝗮𝗹𝗹 𝗱𝗲𝗺𝗼𝗴𝗿𝗮𝗽𝗵𝗶𝗰 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗲𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰 𝗵𝗲𝗮𝗹𝘁𝗵 𝗿𝗲𝗰𝗼𝗿𝗱, 𝗲𝗻𝘁𝗲𝗿𝗶𝗻𝗴 𝗿𝗲𝗳𝗲𝗿𝗿𝗮𝗹𝘀 𝗳𝗼𝗿 𝗼𝗳𝗳𝗶𝗰𝗲 𝘃𝗶𝘀𝗶𝘁𝘀 𝗶𝗻𝘁𝗼 𝗘𝗠𝗥, 𝘀𝗰𝗮𝗻𝗻𝗶𝗻𝗴 𝗳𝗼𝗿 𝘀𝘁𝗮𝗳𝗳 𝗮𝘀 𝗻𝗲𝗲𝗱𝗲𝗱, 𝗮𝗻𝗱 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝗰𝗹𝗼𝘀𝗲𝗹𝘆 𝘄𝗶𝘁𝗵 𝗽𝗵𝘆𝘀𝗶𝗰𝗶𝗮𝗻𝘀 𝗮𝗻𝗱 𝘀𝘁𝗮𝗳𝗳.

MEDICAL RECEPTIONIST

The Cleveland Clinic

𝗪𝗼𝗿𝗸𝗲𝗱 𝗶𝗻 𝗮 𝗳𝗮𝘀𝘁 𝗽𝗮𝗰𝗲𝗱 𝗰𝗹𝗶𝗻𝗶𝗰 𝗮𝗻𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗲𝗱 𝗺𝗲𝗱𝗶𝗰𝗮𝗹 𝗲𝗾𝘂𝗶𝗽𝗺𝗲𝗻𝘁, 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗲𝗱 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗿𝗼𝗺 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀, 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝗱 𝗽𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸 𝗮𝗻𝗱 𝗳𝗼𝗿𝗺𝘀, 𝗮𝗻𝗱 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗱 𝗴𝗲𝗻𝗲𝗿𝗮𝗹 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲 𝘁𝗼 𝗥𝗡𝘀 𝗮𝗻𝗱 𝗗𝗼𝗰𝘁𝗼𝗿𝘀.

CLINICAL TECHNICIAN

Office Team Staffing

𝗛𝗮𝗻𝗱𝗹𝗲𝗱 𝗮 𝘃𝗮𝗿𝗶𝗲𝘁𝘆 𝗼𝗳 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝘁𝗮𝘀𝗸𝘀 𝘀𝘂𝗰𝗵 𝗮𝘀 𝗰𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗯𝗶𝗹𝗹𝗶𝗻𝗴, 𝗶𝗻𝘃𝗼𝗶𝗰𝗲𝘀, 𝗽𝘂𝗿𝗰𝗵𝗮𝘀𝗲 𝗼𝗿𝗱𝗲𝗿𝘀, 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗲𝗱 𝗼𝗳𝗳𝗶𝗰𝗲 𝗳𝗶𝗹𝗶𝗻𝗴, 𝗱𝗶𝗿𝗲𝗰𝘁𝗲𝗱 𝗰𝗮𝗹𝗹𝘀, 𝗶𝗻𝗾𝘂𝗶𝗿𝗶𝗲𝘀, 𝗮𝗻𝗱 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗲𝗱 𝘃𝗶𝘀𝗶𝘁𝗼𝗿𝘀 𝗮𝗻𝗱 𝗴𝘂𝗲𝘀𝘁𝘀.

RECEPTIONIST

Change Champion * 20 * years Interpersonal skills * delivering 5 Star reviews * Member Engagement *

✅️ I am dedicated to helping others. As a child I would try to heal people. I carry that passion to improve customer satisfaction. ⭐️

    ✅️ At Quote Wizard, by Lending Tree I assist customer to find their best insurance options while providing my stellar customer service. My role involves utilizing  persuasive, communication skills and professional courtesy and empathy to explain the process to members. ⭐️

      ✅️The sucess in this role builds upon my previous experience as a Senior Case Advisor, where I honed my advisory skills, leadership, and conflict management skills during escalated calls.  I maintained the top KPI performance metrics for the company for 8 out of 12 months out of 100 advisors.  I exceeded my clients expectations and received weekly BBB reviews expressing extremely positive feedback from my clients. ⭐️

     ✅️ At Signify Health, my dedication was reflected in achieving and maintaning high performance metrics, such as surpassing daily goals of 300-400 outbound calls and securing 25 appointment per day. ⭐️

     ✅️ As head cashier at TJ Maxx I lead by example and engaged with all customers in a friendly and courteous manner.  I also contributed to the company's R.E.A.C.H. philosophy, which stands for Remember Everyone Affects the Customer happiness. ⭐️

    ✅️ I am certified in Empathy for Customer Service Professionals and The Art of Leadership.   
 Please email me at williams.kristi@yahoo.com. Let me deliver 5 ⭐️ star reviews for your company.

Kristi D. Williams 🌟 Customer Service Professional 🌟

I am grateful for LinkedIn, my incredible network, and the continuous learning that has allowed me to get to know myself better on this journey. 🌄

Kristi D. Williams   🌠 Customer Service Professional 🌟

✅️ I will convert customer experiences into 5 star reviews for your company ✨️ Community builder ✨️ Empathetic team lead, forever curious as I heal the world one person at a time ✅️ 🐈 mom

My favorite word right now is peace. I am done striving for perfection. I am done burning myself out trying to give 110% at work everyday. Some days my energy level may be at a 90%. That is okay. I am learning to protect my peace. I know God will take care of things. Worry is just a waste of energy. 💫
How do you protect your precious peace? 🤔

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Kristi D. Williams 🌟 Customer Service Professional 🌟

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