KPMG US

As a Principal at KPMG, my role revolves around using my management consulting skills to provide financial analysis and strategic business planning guidance. I work closely with healthcare executives, empowering them to navigate the complexities of budgeting within the evolving landscape of healthcare payments. By cultivating leadership development and leveraging my analytical skills, I help these professionals sustain and grow their organizations effectively.

Principal

Managing Director

Director

American Heart Association

As a member of the executive leadership team for the American Heart Association's Heart Walk, I leverage my skills in management consulting and leadership development to drive fundraising efforts, community engagement, and awareness campaigns. I am deeply involved in budgeting and financial planning for fundraising activities, utilizing my analytical skills to maximize efficiency and reach. My role is focused on raising awareness about the impact of heart disease and stroke in Maryland, forging strong connections with the community, and providing strategic guidance to optimize our mission's impact.

Heart Walk Executive Leadership Team Member

Healthcare Financial Management Association (HFMA)

In my previous role as President of the Maryland Chapter of the Healthcare Financial Management Association (HFMA), I led a professional network of financial executives in the healthcare sector. I applied my management consulting expertise and financial analysis skills to oversee educational development and foster leadership development within the organization. A significant part of my work involved guiding members in comprehending and navigating the intricacies of healthcare payments, budgeting, and analytical techniques, thus contributing to their individual growth and the overall advancement of the chapter.

President of Maryland Chapter of HFMA

I am a Principal at KPMG, where I use my management consulting skills to provide financial analysis and strategic business planning guidance to healthcare executives. With a Masters of Health Science from The Johns Hopkins University, I have a strong background in health finance and management, which enables me to navigate the complexities of budgeting within the evolving landscape of healthcare payments.

My role is focused on empowering healthcare professionals to sustain and grow their organizations effectively, by cultivating leadership development and leveraging my analytical skills. I have delivered keynote speeches at healthcare conferences, trained professionals at Johns Hopkins Bloomberg School of Public Health, and advised executives on payment policy design for maximum community impact. I am also a member of the executive leadership team for the American Heart Association's Heart Walk, where I drive fundraising efforts, community engagement, and awareness campaigns. I am passionate about collaborating for a sustainable future.

James Case

KPMG India

• Support business development activities by creating capabilities for market penetration by designing solutions in Power BI, assist in drafting business proposals
• Contributed to digital transformation of the Workforce Management Solution to elevate the centralized scheduling practices and optimize care delivery for a leading children’s hospital in US
• Conducted performance improvement assessment for a leading hospital in US by analysing the productivity and capability metrics, benchmarked hospital’s performance to that of the peers to better align staffing resources to patient demand and identified a significant financial benefit
• Conduct knowledge sharing sessions, supervise new team members on client deliverables and administrative tasks

Consultant

•	Participate in healthcare IT transformation and core healthcare operations transformation engagements for clients from US by managing delivery on engagements ranging from process assessment, mental health parity assessment (MHPAEA), cost optimization, workforce management strategy and development of insight driven solutions
•	Assist clients in devising data-driven strategic solutions for business problems
•	Develop user friendly dashboards to report and monitor metrics using Excel, Alteryx and Power BI
•	Conduct ‘As-Is’ State Assessment, Business Process Mapping, Data Analysis, ‘To-Be’ Operating Model and design future roadmap
•	Market Research and Benchmarking for assigned set of accounts

Associate Consultant

Fortis Healthcare

Overview: Working in quality assurance I was involved in JCI and NABH accreditation, drafting, revision and training of hospital policies and procedures. Conducting risk assessment and CAPA. Data mining and analysis to carry out various quality improvement projects. I was also involved in implementing and training the doctors/nurses on e-prescriptions and latest version of HIS.

Key Responsibilities:
•	Accreditation coordinator for successful JCI (Joint Commission International) and NABH (National Accreditation Board for Healthcare Organisations and Hospitals) re-accreditations.
•	Led a team of 2 quality officers to enforce quality related goals and objectives at unit level by managing Management Information System and providing constant guidance to the clinical teams
•	Analysed key performing indicators periodically to introduce Quality Improvement Projects and new initiatives and presented the same at various healthcare conferences and award functions
•	Ensured process excellence by performing root cause analysis and CAPA, provided resolution for critical and complex issues
•	Reviewed, drafted and implemented policies and SOP’s in accordance with the latest accreditation standards yearly/ whenever new standards were introduced
•	Developed training materials and trained consultants/ staff on E-prescriptions and latest HIS versions
•	Gathered user based requirement for introduction of new clinical treatment templates and revised formats of existing forms/templates based on user feedback
•	Ensured continuous process improvement by doing internal surveillance and mock audits annually 
•	Performed research and collaborated with clinical teams to implement clinical pathways and guidelines
•	Conducted audits for ICD-10 code based diagnosis documentation
•	Managed and executed pilot projects

Head Of Quality Assurance

•	Facilitated JCI and NABH re-accreditations
•	Conducted self-assessment every year, International Patient Safety Goals, documentation, clinical and departmental audits every month
•	Coordinated with directors/ consultants/department heads in capturing, analysing trends, reporting and delivering feedback regarding department’s quality indicators and was responsible for monitoring and measuring activities
•	Organised mock drills and trained the doctors, nurses & paramedics periodically 
•	Proposed cost control measures to contain expenses within budgetary limits without compromising quality of services
•	Compiled various reports like monthly and quarterly Quality Dashboards for reporting to NABH

Deputy Manager Quality Assurance

•	Coordinate for the accreditations (JCI, NABH)
•	Monthly compliance audits
•	Data analysis of the NABH Indicators
•	Conducting clinical audits
•	Quality control for patient satisfaction and delight

Assistant Manager Quality Assurance

Max Healthcare

•	Managed the hospital operations, assisted in establishing policies and procedures, encouraged inter department coordination between outpatient department, in-patient department, operation theatre and pharmacy
•	Conducted optimal and efficient e-bed management to achieve 80% patient satisfaction rate
•	Training lead for CPRS (Vista open source application) & HIS (vb.net platform)
•	Ensured Service Excellence by introducing analytical complaint management system, closure of complaint immediately to within 72 hours
•	Worked towards accreditation and quality control in association with medical administration and by doing regular audits of electronic health records

Branch Operations Executive

Medanta - The Medicity Hospital

•	Monitored the floor activities for the hospital, identified bottle necks and ensured smooth processes
•	Streamlined the admission and discharge process to achieve an internal benchmark of 60 and 90 minutes respectively
•	Resolved patient complaints and issues by active engagement with patient and families, escalated the issue if required
•	Planned and executed weekly medical record audits, performed gap analysis and rectified short comings

Medical Administration- Floor Manager

Wockhardt Hospitals Limited

•	Streamlined and analysed the monthly quality indicators data generated as per the NABH standards by all Wockhardt hospitals
•	Implemented, coordinated data collection for the quality improvement initiatives at the units in a standardized format
•	Conducted Market Survey and competition analysis for a Rehabilitation Setup in an upcoming Hospital

Quality Coordinator- Management Trainee

Columbia Asia Hospital

Visited various departments of the hospital (clinical and non-clinical)
Projects Undertaken in the department of Operations and HR:
1.Outpatient to Laboratory and Radiology Conversion Analysis.
2.Process Flow Analysis
3.Incident Report Analysis
4.Training Actualization Analysis

Summer Intern

Hi, I'm Tanvi!

A Consultant driven towards advancing healthcare through innovative solutions. My expertise in strategic planning, data analytics, visualization, and healthcare reporting, along with my suite of professional certifications including CHFP (Certified Healthcare Financial Professional), CSBI (Certified Business Intelligence Specialist), CRCR (Certified Revenue Cycle Representative), and LSSGB (lean Six Sigma Green Belt), provides a solid foundation for conducting process improvement assessments and implementation. My Alteryx Designer Core and Power BI Data Analyst Certifications equip me to carry out data analytics and visualization tasks, revenue and cost modeling and provide actionable insights and solutions within the healthcare industry. 
I am adept at liaising across diverse audiences and collaborating cross-functionally across global matrix teams with experience in delivering actionable insights to achieve business objectives while ensuring patient-centered care. In my years of professional experience with multinational companies and healthcare organizations, I have always thrived under pressure and created a positive work environment. 
I am also a dedicated people’s manager involved in individual development of team members to maximize productivity in my teams. 
This profile exemplifies how I am a dynamic consultant poised to reimagine healthcare and transform lives, making me a valuable asset to any organization aiming to lead in healthcare innovation.

taplio

The Battle

James Case

Dr.Tanvi Sood

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