SERO Social

• Founded and led Sero Social, a digital agency specializing in AI-driven marketing solutions.
• Increased client base by 60% over two years through data-driven strategies.
• Improved campaign performance for key clients by 250% with personalized content creation.

Founder

Scrappers Racing 

• Spearheaded innovative marketing and branding strategies, increasing online engagement by 250% and offline visibility through new sponsor partnerships.
• Utilized AI and automation to streamline content creation processes, reducing marketing tasks time by 40% and boosting campaign efficiency by 30%.

Chief Brand Officer

XO SUFREN

• Developed and established the XO SUFREN brand as an independent artist, specializing in digital and physical art mediums.
• Increased social media following and engagement by 50% within a year through captivating artwork and strategic marketing.
• Collaborated with clients to create custom art pieces, fostering strong relationships and delivering exceptional results.

Artist

Valley Services, Inc.

• Enhanced customer service by reducing response times by 50%, resulting in a 30% increase in satisfaction scores.
• Executed 5 promotional events, boosting customer engagement by 40% and generating 200+ new leads in 3 months.

Social Media Marketing and Sales Specialist

sWorks

• Provided customized solutions tailored to client needs, resulting in a 30% increase in client satisfaction and retention rates.
• Developed engaging content that led to a 25% boost in client engagement metrics.
• Conducted targeted cold calls to prospects and existing clients, securing 15 new business partnerships and increasing sales pipeline by 20% within six months.

Client Relationship Manager

• Developed and executed social media marketing strategies, increasing engagement by 40%.
• Collaborated with PR professionals to coordinate 5 press releases and cultivated relationships with 10 new brand partners.
• Conducted keyword analysis to optimize SEO, boosting website traffic by 25%.

Social Media Marketing Intern

Istituto Marangoni

• Developed technical skills in creating accurate technical drawings and preparing tech packs for garment production.
• Demonstrated proficiency in Adobe Photoshop, InDesign, and Lightroom to create professional designs.
• Leveraged knowledge of materials science to make informed fabric selections and design decisions.
• Expanded knowledge of fashion history and trends to create trend-driven collections.

Fashion Designer 

Harley-Davidson Motor Company

• Provided exceptional customer service, resulting in a 20% increase in sales and maintaining a 95% customer satisfaction score.
• Utilized in-depth knowledge of the motorcycle industry to recommend tailored solutions, increasing upsell rates by 15%.
• Efficiently processed and replenished merchandise, reducing stock replenishment time by 30% and increasing overall sales by 15%.

Apparel Sales Associate

Valley Services, Inc. 

• Enhanced office efficiency by managing administrative tasks, handling 50+ calls daily, and organizing files, resulting in a 30% improvement in operational efficiency.
• Implemented a new customer feedback process, leading to a 20% increase in customer satisfaction scores over six months.
• Acquired valuable office skills, including database management and effective communication techniques, optimizing administrative workflows.

Internship

Nordstrom

• Developed expertise in marketing, media influence, and visual merchandising at Nordstrom.
• Gained valuable insights into the dynamics of a high-volume retail environment.
• Acquired knowledge of event management and execution through major events support.

Nordstrom Fashion Ambassador

Results-driven digital marketing professional with over 5 years of experience in developing innovative branding strategies and executing high-impact social media campaigns. Proven track record in boosting client engagement by 40% and driving revenue growth by 20% through data-driven content strategies and AI-driven optimization. Skilled in leveraging emerging digital platforms to create compelling brand narratives and enhance market presence. Passionate about helping businesses achieve their full potential through creative, targeted marketing solutions.

Janae Salinas

Singer Vehicle Design

-Develops and coordinates weekly goals in collaboration with management to meet business demands effectively.
-Analyzes performance metrics to identify opportunities for enhancing safety, quality, delivery, and cost-effectiveness.
-Makes data-driven recommendations to management for continuous improvement initiatives.
-Works closely with Engineering, Quality, and Supply Chain departments to streamline processes and resolve operational issues promptly.
-Develops and maintains a comprehensive production schedule to meet monthly demand forecasts
-Utilizes Jira to create and manage tickets for rework tasks, ensuring all issues are documented and tracked throughout the resolution process.
- Just recently started learning python and sql to transition into a data analyst role
-  running KPI reports to meet company standards
- Support directors in multiple departments

Production Supervisor

American Financial Network, Inc.

•Prepare complex financial disclosures for residential mortgage loans
•Review and validate customer documentation 
•Utilize Encompass LOS and Insellerate CRM 
•Accurate and efficient reducing re-disclosures
*Received recognition as a positive influencer

Disclosure Specialist

Pep Boys

* Operated POS and parts lookup system
* Exceeded budget numbers and motivated my team to strive for bigger
* Worked with commercial accounts by sourcing from numerous places including special orders
* Communicate approved schedules to team members
* Conducted interviews
* Shoot outs and cycle counts for inventory using scanners
* Held morning group huddles to go over goals for the day and start off with a positive attitude
*  Enforced the 5S activities
* Based off of current demand or upcoming sales, I would order products to meet our weekly sales plan using the PIR system

Retail Store Manager

* Moved around to other stores to help with their appearance (new price tags, fix broken packaging, create new and inviting end caps to promote merchandise)
* Many of my displays have been sent to other stores as examples of how to display merchandise
* Counting inventory by using scanner and inputting into SAP system
* Prepare and complete orders for delivery or pickup according to schedule (wrap, label, ship, pallet jack)
* Recieve and process warehouse stock products (unload,label,store)

Key Holder/ PIR

NHRA Motorsports Museum

* Ran the museum independently
•Marketed the museum by creating an Instagram page gaining 1k followers in a month
•Traveled to drag races to promote the museum, also held and helped organize car shows
•Helped create new displays to draw customers attention
* Promoted the membership program and benefits
* During special events I managed about 10 volunteers and directed them on their tasks

Customer Service Representative

Dynamic, detail oriented professional.  Customer centric attitude committed to problem solving and satisfaction.  Reliable with a strong commitment to improving processes and the customer experience.  Positive, energetic and focused team player.

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The Battle

Janae Salinas

Brittany V.

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