👋 Servus! (A friendly greeting from Germany!)

Education is the new currency. Products without great enablement training are dead on arrival.

Here's what drives me: Creating exceptional customer experiences from product to enablement. I'm passionate about social selling, personal brand building, and the belief that education is the new currency. Great products need great training - hands-on before theory - because satisfaction isn't just about the product, it's everything around it.

I'm a creator with both business and technical experience.

The impact so far:
➝ 17 years of hands-on pre-sales and post-sales experience on the front lines with customers
➝ 5 years managing global technical teams (trainers, consultants, presales)
➝ 3 years managing technical projects using Asana (Asana Ambassador)
➝ 25 technical certifications in networking, monitoring, and IT systems
➝ 2,000+ customers and partners enabled through product training 
➝ 10 technical training courses and exams developed from scratch
➝ 100+ million views on technical content solving problems
➝ 500+ technical blog articles published on 6 platforms
➝ 4 published books (with 1 currently in progress)

Other achievements:
➝ Host of European MCT Summit 2026 in Sarajevo
➝ Running WWW.TECHWITHJASMIN.COM blog
➝ Sponsored by Intel, Synology, and Vembu

Let's collaborate if you're interested in:
✅ Speaking opportunities & technical workshops
✅ Customer success & enablement strategies
✅ Content partnerships & guest blogging
✅ Community building in the IT space
✅ IT consulting & advisor

📧 contact@techwithjasmin.com

Disclaimer: The views expressed anywhere on this site are strictly mine and not the opinions and views of my employer.

Jasmin Kahriman

Addiko Bank Sarajevo

Independent specialist for digital sales channels

Sparkasse Bank dd BiH

• Establishing workflows and standards or entering data in the CRM
• Spotting ways to improve usage of the CRM through automating basic everyday tasks
• Customizing and pulling reports from the CRM
• Analysing the marketing reports to determine what kind of customer trends  the business should 
   respond to
• Creating, analyzing and reporting CRM campaigns
• Plan, manage and deliver a cross channel CRM strategy
• Develop strategies to increase customer activation, retention and loyalty
• Explore and manage all channels and communication activities with CRM
• Writing training manuals and teaching staff on how to use the CRM
• Other duties as required

Junior CRM Specialist

Centralna banka BiH - Централна банка БиХ

•  Management of Gyro Clearing – RTGS  (Operational Rules and Statements)

Student Intern

Frak Inženjering d.o.o

• Auditing financial information
• Compiling and presenting reports, budgets, business plans, commentaries and financial statements
• Analysing accounts and business plans

Focused on constant development, eager for new challenges in order to improve my acquired knowledge and improve my technical skills.

Areas of interest:

- Data analysis
- Development of business information systems 
- mBank and eBank improvements
- Project Management Support
- Digital and Offline Marketing
- CRM Setup & Onboarding
- Engagement Campaigns
- Sales Automation and Support 

taplio

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Jasmin Kahriman

Ahmed Kahriman

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