Chili Piper

Account Manager

Sr. SDR

Chili Piper is the leading inbound conversion software, used by top B2B revenue teams like Intuit, Twilio, Spotify, and Gong.
We’re on a journey to build the best company to work for and to work with while trying to make the world a better place. Our team is distributed around more than 160 cities and 35 countries around the world. Join the movement!

Sales Development Representative

Ripple Foods

-Executed 10-15 experiments per week for Ripple's Food Scientists
-Innovated and optimized new products for flavor, functionality, and shelf-life that were projected to bring in 40M in revenue. 
-Optimized core milk products that accounted for 40% of total revenue

Product Commercialization Technician

Sierra Nevada Brewing Co.

-Responsible for the high quality production of $3,000,000 of product each day
-Gathered and analyzed data, documented and reported results, and made recommendations that 
-Optimized packaging approaches to extend shelf life of our various products from 3 months to 6 months
-Conducted  approx 20 microbiological, analytical, and sensory tests daily

Quality Lab Tech

Feather Falls Brewing Company

-Collaborated with a multi-award winning brew master. 
-Implemented proper sanitation procedures, facilitated brewhouse operations, and enhanced brewhouse organization. 
-Assessed beer qualities by tasting, describing, and evaluating.

Brewmaster Intern

Paragary Restaurant Group

- Collected and organized more than $25,000 in gross revenue/tips on a monthly basis.
- Allocated time management efficiently working 15-25 hours as a full-time student
- Demonstrated the ability to multi-task at a face pace while dealing with various situations/individuals with over 1,000 customers weekly

Bartender

Linfield College

- Mentored approximately 20 men during their first year at Linfield. 
- Learned how to work with and lead large groups. 
- Worked closely with faculty and other students to create a safe and fun environment to learn and socialize in. 
- Enforced Linfield policies and regulations.

Resident Advisor

- Called prospective students and inquired about interest
- Lead large group tours for students, high school counselors, and many others. 
- Clearly communicated Linfield's ideals and answered any questions that prospective students might have.

Admissions Ambassador

Rotary International

Attended Kantonsschule Zürcher Unterland and attended Rotary meetings regularly. Made various international connections and ensured that future  ambassadors from the USA would continue relations with Swiss Rotary clubs.

Student Ambassador

Chili Piper is the first all-in-one Demand Conversion Platform, helping you:

🌶 Convert more inbound and outbound leads into qualified sales pipeline
🌶 Streamlines the handoff process in every inbound and outbound channel
🌶 Consolidate many of the point solutions you use today

Form Routing, Chat, Lead Distribution, and Scheduling can now live in one platform with shared teams, routing rules, and reporting. That means easier maintenance and a much more complete picture of how you’re converting leads across the funnel. 

Results speak for themselves:
📈Doubling their conversion rates
📈Increasing show rates to 90%+
📈Saving 20+ hours per week distributing leads

Learn more at chilipiper.com 


🌶 🌶 🌶 🌶 🌶 🌶 🌶 🌶 🌶 🌶 🌶 

About me:

I've traveled a lot in my life. One year in Switzerland, a few months in Costa Rica, a month is Western Africa, and a few weeks here and there around the globe. Not only has this taught me to enjoy life, but to never take what you have for granted. Throughout all of my amazing adventures, I've also faced some challenges that have made me into who I am today. One thing I've learned for certain is that when I set a goal, I will achieve it.

If you want to grab some coffee, talk business, talk travel, or need someone to speak German with feel free to send a message my way!

🌶 Jason Peck

E.L.F. BEAUTY

Manager PLM Applications

Abbey Austin Consulting

Hired expert consultant/contractor for organizations and individuals for all things related to project management, operations, production, sourcing, vendor management, and supply chain.

Independent Contractor and Consultant

Retail Reworks

Director of New Partnership Development

Hemster

- Directly reported to CEO on all current operational projects.
- Conducted a comprehensive analysis of Hemster's Profit and Loss statement, resulting in a 20% reduction in overall operational spend in Q1 through budget establishment and deep dive assessment. 
- Managed logistics operations for all brand and vendor partnerships.
- Assessed employee productivity and established Key Performance Indicators (KPIs) to ensure that business needs were met at our warehouses.
- Implemented contractual agreements and standard operating procedures for all internal and external business partners.

Senior Operations Manager

Marine Layer

- Managed product from cut date at factory to finishing to adhere to agreed upon exit factory dates.
- Arranged all 3PL shipments from origin to DC while negotiating rates where applicable. 
-  Managed vendor compliance and data collection in order to apply for B-Corp status 
- Managed issuance and updates of all Purchase Orders. 
- Sourced new packaging to ensure 100% of packaging was recyclable, implementing for 2023 we will divert around 2 million polybags from landfills by using compostable/recyclable glassine bags. 
- Responsible for tracking all order shipments and communicating out cross-functionally all delays in production, post production and logistics while finding creative solutions to ensure timely delivery.
- In-house Centric SME (subject matter expert)

Production Operations

Gap Inc.

Associate Manager of Production, 3rd Party, Personal Care & Licensing

- Source new products for the brand, while approving and monitoring the product life cycle from concept to in store delivery.
- Negotiating cost and MOQ with vendors to ensure proper margin and strategy are maintained.
- Worked closely with vendors throughout development and production process to maintain a strict ship on time policy.
- Generate and updated BOMs and costing in associated GAP systems. 
- Managed COVID-19 sourcing of approximately $10M worth of anti-bac products to over 1000 Old Navy stores.
- Oversaw $16M private label business for Old Navy from development to delivery.
- Managed WIPs (work in progress) reports, and created SOPs (standard operating procedures) for vendors.

Assistant Manager of Production, Third Party Licensing

Old Navy

Associate Manager of Production - Third Party, Personal Care & Licensing

Goorin Bros., Inc.

- See development of product through from proto phase to production
- Ensure that samples meet quality standards at each sample phase (Proto, PP and TOP)
- Generate and maintain correct Bill of Materials (BOM)
- Assist in updating tech-packs via Adobe Illustrator and communicating any needed changes as well as updates to factories.  
- Communicate daily with domestic and overseas vendors on samples, development updates and costing 
- Maintain the sample room, ensuring it is organized and product is easily accessible
- Helped integrate the design and development teams from using excel onto Centric PLM system
- Input product information into PLM and SAP systems while maintaining accuracy of all information 
-  Give clear and concise communication to relevant team members, including overseas partners.

Product Development Coordinator

Deckers Brands

- Support the product creation process from brief stage and design through final prototyping and salesman samples
- Execute timely approval of production confirmation samples to ensure a smooth transition into commercialization, whilst paying attention to timelines and cost/margin targets.
- Generate and maintain correct Bill of Materials (BOM)
- Problem-solve design tech packages prior to hand-off for potential construction, material, fit & wear or cost concerns.
- Review technical drawings, lab tests, patterns, components and lasts to identify issues. Managed getting all specifications into Adobe Illustrator. 
- Give clear and concise communication to relevant team members, including overseas partners.
- Managed all packaging approvals and translation of care labels. 
- Sourced and managed faux furs, fur, leather and sheepskin materials.

Product Development Coordinator - UGG, Handbags, Accessories & Home

EF International Language Centers for Professionals

- Enrollment of new students 
- Managed student documentation (passports, visas etc.)
- Communicated with students and parents daily on any needs, questions they might have had. 
- Managed and maintained all administrative records. 
- Was able to communicate with students in Spanish & Italian

Administrative Assistant

A cross-functional leader with 8+ years of experience in retail and beauty, spanning product development, sourcing, and operations. I specialize in streamlining complex workflows, driving global collaboration, and implementing scalable systems that support speed, compliance, and sustainability.

My background includes managing the full product lifecycle, leading recommerce initiatives, and supporting teams with tools that enhance data integrity, traceability, and decision-making. I thrive at the intersection of strategy, systems, and execution — bringing structure to ambiguity and clarity to cross-functional teams.

Passionate about building smarter, more sustainable ways of working, and always open to connecting with others who are, too.

taplio

The Battle

🌶 Jason Peck

Abbey Austin Peck, MBA

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