t'order America

t'order is an innovative technology solution designed for the restaurant industry to enhance the customer experience by enabling seamless digital menu browsing and order placement.

Chief Executive Officer

LeadershipCures

A B2B professional services/global advisory firm specializing in capital-efficient growth strategies and operational effectiveness. We work with investors, owners, and executives to unlock growth potential and rapidly improve net profit in businesses with revenues ranging from of $10 to $250 million.

Our team of F-Chief Strategy Officers, F-Chief Operating Officers, and Operating Advisors partner with executive leadership across multiple teams (Marketing, Sales, Operations, Finance, People, IT/Tech, Delivery, Account Management) to identify strategic initiatives and improve operational effectiveness/efficiency, unlocking scalable expansion.

Implement process enhancements with executive leadership and subject matter experts to optimize operational effectiveness/efficiency and improve margins.

Lead change management initiatives focusing on execution accountability through clear objective and key performance indicators (KPIs).

Align revenue growth with the internal operations necessary to support current and future growth objectives.

Catalyte

Catalyte is an AI-enabled workforce company. Its proprietary technology uses 500+ data points to discover and develop high-potential talent. As a result, Catalyte offers employers tenacious, high-performing talent that increases productivity, quality and diversity metrics while reducing the total cost of talent. By redefining hiring and elevating ability over resumes, Catalyte transforms individuals, companies and communities.

Advisor

Deputy

Shareholder

A global B2B SaaS workforce management technology used in 100+ countries and loved by 1.4 million shift workers.

Build out GTM and Operations infrastructure for rapid growth in US market. Led operational efficiency and synergy across marketing, sales, operations, delivery, implementations, finance, account management, HR, Legal and developed strategic partnerships with industry leaders like Apple and ADP. 

Hired the leaders, established our operating model, developed KPIs, reporting, processes, procedures and technologies to support scale. 

10x Growth Over $100m in Series A & B funding.

President

Force Management

A B2B professional services firm that develops elite sales teams and tomorrow’s revenue leaders by delivering cross-functional alignment, customized programs and revenue acceleration platforms to drive revenue.

Advised executive teams on development of go-to-market strategies & value selling messaging, enhancing sales and marketing effectiveness.

Directed change management initiatives, facilitating alignment among cross-functional teams for cohesive value messaging and operational execution.

Coached senior leaders on effective leadership techniques to implement transformative strategies and embed transformational vision within company culture.

Advisor to C-Suite Leadership

MarketSource Inc.

A B2B services firm that designs and operationalizes sales and customer experience solutions that are purpose-built and tech-enabled to deliver measurable improvements in business outcomes.

Led strategic planning, corporate innovation, and operations  for a $300+ million B2B Professional Services organization.

Drove business transformation and change efforts for overall high-volume Talent Acquisition (Recruiting) business function (15k hires/year)

Collaborated with executive leadership team to implement strategic initiatives that substantially contributed to organizational growth from $75 million to $300 million.

Vice President, Strategy & Operations

Senior Executive managing complex client relationships, P&L owner, responsible for strategy and operational performance of 3,000 employee sales and marketing outsourcing business, including client services (operations), recruiting, and innovation services groups. 

Grew the business from $52 to $64 million in ARR (23% increase).

Vice President, Operations

Led operations and delivery of sales and marketing services, implementing customer focused sales discipline and processes to help leading electronics manufacture sell more, faster while deliver superior client value and 20:1 ROI.

Scaled the team from 900 to 1,800+ sales and marketing professionals representing multi-billion retail sales channel with 95% - 150% quota attainment.

Grew the business from $17 million to $32 million in ARR (88% increase).

Executive Director, Client Services

Developed and launched innovative field-based sales and marketing program for world's leading telecom company across North America in top 25 US Markets with a team of 125 people. 

Developed the strategy and operating model, hired the Management Team and Field Reps, established KPIs, variable compensation plans, performance management system. 

Launched and grew the service from $0 to $10 million in less than 12 months.

Director of Client Services

Home Depot, Inc.

Directed strategic change initiatives across operational, sales, and marketing disciplines under executive sponsorship, enhancing organizational effectiveness and improving market share position by 320 BP in a $1.1 billion category.

Developed a leadership training program in conjunction with company Presidents, resulting in strengthened leadership talent pipeline.

Leadership Program

Candiate for Governor

• Personally recruited by the sitting Attorney General to lead political operations for his campaign for Governor in Virginia. 
• Hired staff, managed budgets, developed campaign strategy and executed operations. 
• Led and orchestrated activities of teams of hundred of paid political operatives and volunteers throughout the Commonwealth. 
• Record fundraising set for a Republican candidate for Governor.

Campaign Manager

Wild River Outfitters Inc

• Start up and launch of an outdoor adventure sports company. 
• Developed new revenue streams by way of new products and services. 
• Extended the retail business into services: guide services for half day, full day, multi-day excursions and also extended the business with new revenue streams by launching instruction services to teach the sport of kayaking. 
• Developed innovative partnership with global adventure travel provider to offer international trips around the world. Profitable in year one and scaled to a team of 45 people.

Managing Director

I help CEOs unlock growth, transform companies, and scale rapidly | CEO | CSO | COO ✨ Book a Free Strategy Session ⬇️

As a growth-driven executive, I thrive on helping businesses overcome challenges, solving big problems and driving meaningful change.

Understanding what's holding you back (in life and in business) is the key to getting a big push forward and unlocking breakthrough results in growth. Using a proven process and method, I can help your business find your limit to growth, optimize for it, collaborate around it, and uplift your business performance to get to the next level of growth.

While not all change is an improvement, all improvement requires change. I thrive collaboratively working with executive leadership teams to develop and execute strategic initiatives, leading high-performing teams through change & transforming companies to get to the next level of growth - rooted in driving operational excellence, delivering outstanding client experiences and accelerating net profit.

Proven track record driving revenue growth (Full P&L Ownership):

✅ Built & launched new services group from scratch:  $0  -> $10 million (<1 year)
✅ Lead B2B Professional Services team through high growth:  $17  -> $32 million (in one year)
✅ Expanded B2B Services Division: $52 -> $64 million
✅ Scaled a B2B SaaS Tech company: 8k -> 80k customers (10x growth)
✅ Re-engineered & Implemented new Operating Model: 20% revenue improvement (in 60 days)

Specialties:  Building Operational Excellence, Strategy Development & Initiative Leadership, Business Innovation, Value Proposition, Leadership and People Development, Change Management, Project Management (PMO), Rapid Growth/Scaling Strategy and Execution, SaaS growth, Client/Customer Success, B2B Services, Problem Solving, Analysis, Theory of Constraints (TOC) Practitioner

Jason Walker

Inotiv

VP Enterprise Applications, Data & Analytics

Steward Partners Global Advisory

Steward Partners Global Advisory is an employee-owned, full-service partnership, catering to family, institutional and multigenerational investors. Our financial advisors deliver comprehensive wealth planning and investment strategy implementation, professional asset services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering bespoke service with an unwavering commitment to excellence.Securities services are offered through Steward Partners Investment Solutions, LLC (SPIS), registered broker/dealer, Member FINRA/SIPC. Investment advisory services Offered through Steward Partners Investment Advisory (SPIA), registered investment advisory. SPIS and SPIA are affiliates of Steward Partners Global Advisory, LLC.For important disclosure information, please see "Disclosures" page on our websitehttps://www.stewardpartners.com/Disclosures.36.htm.

Sr VP, Head of Project Management Office

Charles River Laboratories

Managed global organization with 8 direct and 67 indirect reports. Optimized performance of all IT back-office operations: project and portfolio management, process optimization, organizational change management services, financial management, vendor management, testing services, and training. Created transparency in operational and portfolio reporting. Performed as thought partner/SME for Enterprise functions. Reported directly to CIO and was member of Executive Leadership team.

Select Achievements & Accomplishments
•	Led aspects of an agile transformation that enables a large-scale digital initiative. Focused on scaling an agile approach to technology delivery and portfolio management. Delivered value to the business in 30-day increments by reducing former average delivery time that took 120 days.
•	Implemented process optimization initiative, identifying inefficiencies in operations and prioritizing areas of focus. Created value by optimizing employee onboarding, cutting time to onboard hires by 4 days.
•	Reduced costs within IT to re-invest in technology. Drove cost savings of an estimated $3M for the year by implementing a tool and related processes to create visibility and improve management of contracts.
•	Implemented a global technology organization learning and development strategy and online learning platform to upskill the organization enabling the company wide digital transformation.

Executive Director, IT Business Operations ( Head of PMO/IT Chief of Staff)

Promoted into a newly established role responsible for scaling the IT project delivery function to support an aggressive company growth strategy. Built an organization from the ground up; structured new operating model and recruited team leaders for 7 service areas within Project Delivery. Reported to CIO and member of the Executive Leadership team. Managed a global organization of 90+ team members. Responsible for Project & Portfolio management, Project Delivery, Architecture, and Financial management of Project Delivery organization. By introducing significant changes to how projects and resources are managed and changing the way the team works, the following was realized:

Select Achievements & Accomplishments
▪	Significantly increased value delivered to the business by improving reliability in on time project delivery performance which improved from 80% to 95%. In a previous role increased on time delivery from 62%.
▪	Increased employee engagement in IT by 24% which improved overall customer satisfaction and increased productivity.
▪	Adopted a rigorous project planning process that improved the quality of projects while driving down overall cost.
▪	Project Delivery leadership team worked towards elimination of bad multi-tasking, reduction of WIP, established increased ownership with clearer accountabilities, pushed down decision making to the lowest levels, and created a more collaborative environment.

Executive Director, IT Project Delivery (Head of Global IT Project Delivery & IT PMO)

Promoted into an expanded role that included responsibility for improving operational aspects of IT across financial management, talent, employee engagement and vendor management. Matured portfolio and project management capabilities. Led implementation of Planview Daptiv (PPM tool) and related processes with a focus on demand intake, resource management and portfolio optimization. Drove effective alignment of IT investments with business unit priorities.  Oversaw an annual IT project portfolio of approximately $15M/~70 projects and an annual global IT operating budget of $100M. Managed a global team of 45. Reported directly to the CIO and was member of the Executive Leadership team.

Select Achievements & Accomplishments 
▪	Significantly increased value delivered to the business by improving on time project delivery from 62% to 80%. 
▪	Improved value delivered to the business from technology projects by implementing Global governance to prioritize highest value projects for the company.  
▪	Reduced Project management costs by an estimated 50% by changing the consulting to employee sourcing mix and instituting a preferred vendor program for competitive pricing.
▪	Talent acquisition – Created competency-based interview process, strategic partnerships with recruiting companies and, implemented new employee onboarding process.  Efforts measurably reduced turnover, improved time to hire, and accelerated new-hire productivity.
▪       Financial management – Significantly improved overall financial management by implementing monthly financial review with IT leadership and implementing a detailed project forecasting process and tracking/reporting IT financial metrics.
▪	Organizational Change Management (OCM) – Created a change management program in IT by implementing OCM frameworks/processes and providing OCM support to large, complex projects. Result was improved value realization through faster speed of user adoption.

Executive Director, Portfolio & IT Operations

Promoted by CIO to drive broader visibility to project portfolio and to implement quality improvements. Responsible for building a Project Management Office (PMO) from the ground up which included designing and building a service area that enabled delivery of a diverse project portfolio that met scope, schedule, budget and customer expectations.  Managed team of 4 directs, total team size of 9.

Select Achievements & Accomplishments
▪	Improved project outcomes by implementing project management frameworks and related processes.
▪	Created visibility into the Project Pipeline by implementing a Project Portfolio Management (PPM) tool to support project intake, resource management, capacity planning and enhanced portfolio and project related reporting.

Senior Director IT Project Management Office (PMO)

Recruited into role. Drove value to the business by successfully implementing a new ERP system (SAP) in 24 locations globally, full functionality including Project Systems, Payroll and Time Entry.  Objective of program was to build a foundation that captured harmonized data to optimize reporting, to automate processes and ultimately consolidating ~14 financial systems to 1. Managed a project budget of $60M, a team of 80+ employees and consultants.  Oversaw all aspects of project that include team management, risk management, project communications and organizational change management. Responsible for SAP platform post implementation including managing global team, SAP roadmap, vendor relationship management, ongoing support strategy and organizational budget.

Select Achievements & Accomplishments
▪	Successfully completed large-scale, complex implementation on time and on budget; Going live with 22 sites simultaneously, followed by two major sites six months later.
▪	Met project objectives which resulted in improved decision making, faster reporting and improved financial and operational processes.
▪	Drove cross-site business process harmonization effort, including training and implementation program.
•	Managed significant change management effort resulting in high user adoption after go-live.

Senior Director ERP

Smith+Nephew

Promoted into newly create role in IT department. Accountable for SAP support and ongoing enhancements for the Finance and HR. Managed cross-divisional global HR & payroll implementation that created efficiencies and global reporting - global user base of 8K.

IT Application Manager Finance/HR

Promoted into position with more responsibility and scope as the result of project outcomes in earlier role. Managed teams and budgets on various business-critical SAP projects. Implemented fax/email solution via SAP that generated 75K annual cost savings.

IT Project Manager

Recommended to position by IT managers as result of accounting-related contributions on initial SAP implementation. Supported existing SAP FI implementation for Endoscopy division.

SAP FICO Specialist

Becky is a strategic executive, thought leader, and transformative driver who elevates operational performance and optimizes technology delivery. In various roles, she headed the SAP implementation - still CRL's most impactful technology investment - and then subsequently established and expanded the project delivery and portfolio management organizations into significant business value contributors.

As a change agent, Becky led elements of the agile transformation instilling agile principles, practices, and mindset across the organization. Her leadership has contributed to the advancement of their financial management, vendor management, organizational change management, organizational training, and people initiatives.

Becky cares deeply about people and is committed to developing and building relationships. Her advice, coaching, mentoring, and insights are sought-after. She believes that investing in people is the principal focus for a leader and advocates employee engagement initiatives to connect, energize and celebrate them. As a leader, she values empowering people through clear accountability and measurable goals. 

In her spare time, Becky enjoys spending as much time as she can with family and friends as well as taking travel adventures to indulge in new food and wine experiences. Most recently Becky and her husband adopted 2 rescue puppies which has been a fun new adventure!

Steward Partners Global Advisory is an employee-owned, full-service partnership, catering to family, institutional and multigenerational investors. Our financial advisors deliver comprehensive wealth planning and investment strategy implementation, professional asset services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering bespoke service with an unwavering commitment to excellence. 

Securities services are offered through Steward Partners Investment Solutions, LLC (SPIS), registered broker/dealer, Member FINRA/SIPC. Investment advisory services Offered through Steward Partners Investment Advisory (SPIA), registered investment advisory. SPIS and SPIA are affiliates of Steward Partners Global Advisory, LLC. For important disclosure information, please see "Disclosures" page on our website https://www.stewardpartners.com/Disclosures.36.htm.

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The Battle

Jason Walker

Becky Dolliver

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