We're building the operating system hospitality operators actually need.My co-founder and I started Sosuite in Philadelphia, and scaled it to hundreds of short-term rental units. We lived every operational nightmare: 2am lock failures, understaffed teams during peak season, juggling a dozen disconnected software tools that didn't talk to each other. When COVID hit, rising costs and labor shortages turned those pain points into existential threats.We looked for software that could handle the reality of running properties at scale. Nothing came close. So we built it ourselves. First as internal tools to keep Sosuite running efficiently, then as SuiteOp when we realized every operator faces these same problems.SuiteOp unifies what hospitality operators need most: IoT device management, intelligent task automation, guest portals, screening, and analytics in one platform. No more duct-taping systems together. No more enterprise complexity priced for hotel chains.We didn't start as a software company. We started as operators who got tired of technology that made our jobs harder instead of easier. That's why SuiteOp works the way operators actually work, because we built it to solve our own problems first.Technology should enable great hospitality, not get in its way.

Jean-Emmanuel Losi

Sosuite

Leading company operations for a new kind of management company in Philadelphia, involving a hotel brand, short term rentals, and multi-family properties. Managing an efficient organization that includes Housekeeping, Field Operations, Maintenance, Guest Experience, Property Management, Information Technology, and Supply Chain. Reporting to the Chief Executive.

Director of Operations

Led a small team of Housekeeping and Operations Managers at a Short Term Rental brand in Philadelphia. Implemented major upgrades to company operating procedures, vendor relationships, staffing, and guest satisfaction. Raised the average guest review score from 4.3 to 4.7/5 stars.

Senior Operations Manager

Sonder Inc.

Led product operations for proprietary inventory management software at a hospitality unicorn. Built custom inventory management tools using SQL and spreadsheets to bridge gaps in capability. Created models for efficiency analysis of existing and potential hospitality services. Assisted local market teams across the US in process adoption and best practices.

Analyst, Turnover Operations

Launched and managed Sonder Boston’s first warehouse, leading a small team of employees and contractors. Responsible for key aspects of Boston’s back-of-house hospitality operations, including vendor relationships and management of $1.5MM in inventory. Managed unrelated projects ad-hoc, wearing multiple hats at an early/mid-stage startup.

Warehouse & Project Manager

Airbnb

Independently operated a handful of short term rentals in the City of Boston, with a focus on affordable apartments for travelling families. Maintained a “Superhost” rating for 5 consecutive quarters, despite not operating in the luxury space. Owned the full business lifecycle, from rent negotiations to hospitality operations to offboarding. Provided bespoke consulting services to new hosts across Massachusetts.

Independent Operator & Consultant

Self-employed

Options Trader

Thinking Cup

Barista training, inventory management, quality control

Supervisor

Howler

Sales outreach, marketing strategies, business development, organizational strategies

Marketing and Business Development

Flat Black Coffee Company

Barista

Northeastern University

Greeted visitors to Northeastern's campus; provided accurate information about the University and clear directions around campus; Helped assign student lockers; Utilized available resources to find answers for visitors.

Information Desk Attendant

Provided background music in Northeastern's Gallery360, and played for events across campus such as dinner parties and student orientations.

Pianist

Joyful Sound Choir

Worked as an accompanist for competitive singers; Focused practice time to learn large amounts of music by the appropriate deadlines; Took the initiative to meet the needs of singers and remain flexible.

Experienced operations and hospitality leader, with a strong entrepreneurial and startup background. Currently leading and scaling Operations for Sosuite, an apartment-hotel startup based in Philadelphia. We're hiring!

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The Battle

Jean-Emmanuel Losi

Carl Haggard

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