We're building the operating system hospitality operators actually need.My co-founder and I started Sosuite in Philadelphia, and scaled it to hundreds of short-term rental units. We lived every operational nightmare: 2am lock failures, understaffed teams during peak season, juggling a dozen disconnected software tools that didn't talk to each other. When COVID hit, rising costs and labor shortages turned those pain points into existential threats.We looked for software that could handle the reality of running properties at scale. Nothing came close. So we built it ourselves. First as internal tools to keep Sosuite running efficiently, then as SuiteOp when we realized every operator faces these same problems.SuiteOp unifies what hospitality operators need most: IoT device management, intelligent task automation, guest portals, screening, and analytics in one platform. No more duct-taping systems together. No more enterprise complexity priced for hotel chains.We didn't start as a software company. We started as operators who got tired of technology that made our jobs harder instead of easier. That's why SuiteOp works the way operators actually work, because we built it to solve our own problems first.Technology should enable great hospitality, not get in its way.

Jean-Emmanuel Losi

Pando

Pando, part of Beacon Medical Systems, Ltd. is a communication company on a mission to connect healthcare. It is the UK’s cutting-edge digital healthcare messaging app that centralises communication among Healthcare Professionals (HCPs). It enhances collaboration and decision-making in clinical settings throughout multiple care pathways; delivering a secure information exchange, empowering healthcare teams to deliver efficient, patient-centred care.

Pando Insights leverages the high level of HCP engagement with the tool to generate market research and education opportunities to pharmaceutical and biotech companies and medical device companies as well as healthcare market research, communications and advertising agencies.

Managing Director, Primary Market Research

Independent Consultant - Healthcare/Life Sciences Market Research @ HealthcareResearch360

Facilitate global market research fieldwork, data collection & competitive intelligence, across all sectors, primarily in healthcare & life sciences industries (pharma, biotech, and medical device) to end clients, agencies and consultancies.

Consult as Associate Director, Research Manager, and Fieldwork Director: study design, fielding, moderation, analysis, report writing, PowerPoint presentations, workshop preparation, and client communications on multi-phase, international studies for extensive EU-wide projects commissioned by the European Union, Life Science companies and research agencies.

Engagements: GLG (several qual & quant phases of biosimilar message testing), Dig Worldwide (In vitro diagnostics market, diabetes care, competitive analysis), Pracipio (assessing a gamut of novel opportunities in life sciences).

Direct multi-national qual recruitment and moderation, and quant primary research with HCPs and patients of all types across an extensive range of therapeutic areas for custom ad-hoc and tracking studies.

Execute projects related to an array of potential opportunities in life sciences among experts, KOLs, scientific thought leaders, Regulatory Affairs Directors, academic and industry stakeholders, and rare patients: oncology (including Stage IV patients), vaccines, ostomy, wound care, biomedical waste, recycling and reuse of Class I and II medical devices, orphan drug market access in various EU countries, biometric materials in regenerative meds, nutraceuticals, endotoxins, collagen, Aspergillus, gelatine-based biomaterials, resorbable screws, cell transport, gene therapy, bovine serum, tissue harvesting/engineering.

Develop proprietary physician communities and double opt-in panels online research - over 20,000 HCPs worldwide, recruited for leading healthcare research/panel companies such as Ipsos, Sermo, Toluna, InCrowd and Cetus Healthcare.

Advice. on panel development and operations; designed systems, dashboards and KPIs.

Independent Consultant Healthcare/Life Sciences Market Research: pharma, biotech & medical devices 

Market Probe Europe

Market Probe Europe is a global quantitative fieldwork agency headquartered in London offering CATI, online and face-to-face data collection services, and works in 32 languages in over 50 countries with over 600 CATI seats around the world.

Specialties: With in-depth industry experience: Finance & Insurance / Banking / IT & Telecom / Automotive / Manufacturing / Services, Service Sector / Retail / Industrial / Hospitality/Travel / Airlines/Airports / Construction  / Agriculture, Crop Science & Animal Health / Pharma

Business Development Director (Interim)

Sermo

WorldOne is the market leader in primary global healthcare and pharmaceutical data services. With a proprietary panel of 1.7 million medical professionals in over 80 countries, WorldOne offers a complete range of data collection services, including online market research surveys and traditional off-line methodologies, both quantitative and qualitative, among medical professionals, patients and Key Opinion Leaders around the world.    

Responsibilities & Achievements:

•  Key contributor in achieving growth in Company revenue from £4 million to £35 million in four years, becoming the global leader in healthcare data collection with the largest proprietary online panel of physicians and allied healthcare professionals.

•  Directed a business development and client service team responsible for multi-million dollar revenue growth year over year. Achieved over 130% growth in last year.

•  Initiated strategic relations.  Introduced new clients in major market research companies with signification contribution to revenue, and assigned to other business development teams.

•  Conceptualized, created and developed the Qualitative Division as a new business unit creating synergies and contributing significant multi-million dollar revenue.  Introduced panel recruitment to healthcare research clients for Qual methodologies, significantly reducing costs.  Directed an international team of 30+ qualitative project managers and researchers. Developed ERP system.

•  Launched the transformation of Company capabilities from phone and online methodologies to a comprehensive fieldwork provide, both traditional and online, including Depth Interview, Focus Groups and Bulletin Boards.

•  Expanded the Company's portfolio of services by initiating and developing healthcare patient and Key Opinion Leader capabilities and panel utilized for both Quant and Qual studies.

•  Identified and led the acquisition of London focus groups studios, creating a new income generating business unit.

Senior Vice President (Head of Qual & Business Development Director)

Field Facts Worldwide

One of the very first comprehensive, international fieldwork providers, Field Facts Worldwide was one of the first and largest of its kind providing data collection services on a global scale.  Headquartered in London, with offices and focus group suites in Paris and Frankfurt, the Company's reputation for providing high quality services and added value solutions is known widely throughout the market research industry.

Responsibilities & Achievements:

•  Developed the business from start-up to £6 million.

•  Expanded international presence, established subsidiary companies in Paris and Frankfurt.

•  Acquired and integrated specialist international telephone data collection facility, and expanded to 60 CATI stations.

•  Established and sustained global credentials by developing network of alliances and strategic relationships in over 80 countries.

•  Aggressively sold multi-country research projects, both qual and quant, covering Healthcare / Pharma, B2B, Financial, Consumer, FMCG, Industrial and IT/Telecom Sectors.

•  Directed a team of international project managers, managing global research projects of all methodologies:  intercept, door-to-door, CAPI, in-store, in-office, audits, mystery shopping, on-line, CATI, depths, focus groups, gang surveys, ethnographies and usability testing.

•  Oversaw thousands of projects: advertising benchmarking & tracking, audience measurement, brand/branding, name & logo testing, communication & policy evaluation, concept testing, customer satisfaction & loyalty measurement; employee & stakeholder research, e-commerce, key driver analysis, market segmentation, new product development, package & product design, evaluation & usability, positioning, pricing, product testing, simulated test markets, and U&A.

General Manager / Board Director

AEON Inter-Cultural Corporation

ESL Teacher

Quick Test / Heakin (previously Field Facts U.S.)

Quick Test, one of the oldest and largest U.S. domestic traditional fieldwork networks, offering door-to-door, telephone, mall intercept and focus group facilities.  Quick Test acquired Field Facts (U.S.), one of the first fieldwork companies established, in 1993, and Heakin Research in 1999.

Responsibilities & Achievements:

•  Established and managed the Orlando branch the largest U.S. data collection company at the time. 

•  Exceeded profit goals by over 200% in the first 18 months.  

•  Awarded Equifax’s President’s Circle, status reserved to the top .01% of Equifax’s 10,000+ worldwide employees.

Manager Marketing Services / Branch Manager

Skilled in both qual and quant research across global markets, industries, and research applications, with 35 years in the market research industry and 20 years dedicated to the healthcare sector, and a breadth of experience and knowledge across therapeutic areas, I am a Market Researcher possessing an entrepreneurial spirit by nature. 

I have proven credentials in developing, leading, and growing start-up/small market research companies into profitable, medium-large international organisations operating at the top of their fields.  

My focus has been on providing research services, achieving continued growth through client satisfaction, core business expansion, creation of new services and business units, establishing foreign subsidiaries, and leading acquisitions and integration.

Having generated over £10 million in revenue as SVP at SERMO, I am a self-motivated and commercial-minded researcher, leader and General Manager, a critical thinker with strengths in Business Development and fostering long-term client relationships.

I currently provide comprehensive data collection services and work on a contract/ad-hoc basis in various capacities as a consultant and additional member of a market research team on the client or agency side. 

I have lived and worked in five countries on three continents and conducted market research in over 90 countries. I am motivated by the prospect of working with marketing and market research professionals, growth-oriented companies, and healthcare/life sciences companies in a global arena.

Open to speculative/exploratory discussions about contract or permanent opportunities.

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Jean-Emmanuel Losi

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