Jean-Philippe Borel

JPB MEDIA & COACHING

Founder

Infosys

Program Manager

Project Manager

Capgemini

Sopra Group

Logica

Analyst

Providing Building Blocks to Solopreneurs

I have always loved building SYSTEMS.

At 24 y/o, I built a small video game for fun.

In my late twenties / early thirties, I was a software developer in IT companies. I got the opportunity to be in a team that was building a BIG product for EDF (French Electricity Company) to manage electrical power plants. The cool part of that project was that I got to grow on many dimensions of software development: databases, server installations, object oriented programming and more.

From my early thirties, I moved into leadership roles but I would still create Excel products for myself to increase my productivity.

In 2021, I built my first web application using Bubble. I was expecting to release it as a SAAS to market but I decided not to. The product was good, myself and another user were using the system on a daily basis, but I didn’t believe it would work as a SAAS so I dropped the idea.

End 2022/ beginning 2023, I built my first website with Bubble.

On 13th of February 2023, I launched my Solopreneur business part time next to my full time corporate job and released my first online course.

On 11th of October 2024, I released Togenda, a new way to manage tasks with Notion.

I raise the level of my SYSTEMS constantly, it's an endless improvement loop.

My mental model is: "I am 0.1% stronger&wiser today than I was yesterday".

Inbound Back Office

For a fraction of what it would cost to make individual hires, we supply you with the tactical roles you need to expand and serve your clients. We provide staff that cover things like content creation, HubSpot support, CRM maintenance, billing and collections, calendar management, CMS maintenance, project management, and more.

Even better, we handle the training and professional development so they can hit the ground running from day one.

Our team integrates seamlessly with your business so they become part of your brand. They can have their own email address under your domain name and can plug into your existing phone system, project management tool, and communication tools as well. Your clients will never know they are not on your payroll and you will start to think of them as part of your own team as well!

Through a fusion of our extensive industry knowledge and innovative recruiting strategies, we bridge the gap between small businesses and the talent they need to thrive.

Brightline Support

I have over 25 years of administrative and operations experience in various small business industries, including manufacturing, real estate, accounting, marketing, SaaS, and more. I also have a BA in Business Administration and a Masters in Information Systems.

I know what it's like to have too much on your plate and the stress of not knowing how it will all get done. That's why I do what I do. I want to help take those administrative and operational tasks off your plate so you can focus on what you do best.

From managing your inbox and calendar to preparing for meetings and handling sensitive documents, my experience and attention to detail will allow you to focus on working on your business instead of in it.

Cedar Cliff Productions

Volunteer position acting as Marketing Chair for Cedar Cliff Productions. Managing all marketing initiatives for the department.

Marketing Chair

Wicked Reports

As a Senior Customer Success Manager, I was responsible for managing the client experience from sign-up to renewal. This included training customers on how to use the tool, best practices, solving problems, and identifying opportunities for expansion. Additionally, I worked as a liaison between customers and the Product team to enhance existing features and in building new features.  I was also responsible for creating documentation and building out Customer Success processes and best practices.

Senior Customer Success Manager

Roof Maxx

As the Marketing Manager, I managed the Marketing team and supported the Chief Marketing Officer. I was responsible for managing all aspects of all marketing projects from vendors to budgets to deadlines to internal stakeholders and resources.

Marketing Manager

Impactfully

Impactfully is a "plug and play" service that provides back-office support and team augmentation for your non-profit.

Non-profit life is crazy. You have a million things to get done and not enough people to do it. You could hire more people but this eats into your budget that you're working so hard to maintain. Help!

This is where we come in. For a fraction of what it would cost to make individual hires, we supply you with the tactical roles you need to expand and further your mission. We provide a team that covers things like content creation, graphic design, marketing support, event planning, CRM maintenance, bookkeeping, calendar management, social media management, project management and more.

Even better, we handle the training and professional development of your team so they can hit the ground running from day one.

Our team integrates tightly with your non-profit so they become part of your team.

Co-Founder

SpinWeb Internet Media

As the Project Manager, I was responsible for managing all Inbound Marketing projects. I broke down strategies into tasks and timelines, assigned all tasks to internal team members, ensured budgets were maintained and deliveries were timely. I was responsible for communicating with the clients on a regular basis.

Amy Metherell, Virtual Assistant

We provide HubSpot Virtual Assistant Services as well as some general VA services:

MARKETING

Integrations
Smart Lists
CRM Setup / Maintenance
Creating Landing Pages
Setup Email Campaigns
Reports
Form Creation
Training on the free HubSpot CRM

SALES

List Creation
Workflow Creation
Deal Organization
Researching for Qualified Companies

GENERAL VA SERVICES
Writing / Editing
Data Entry
Research

HubSpot Virtual Assistant

AboutOne

Quality Assurance Testing for family organizer software.  Managed all testing activities and testers, wrote all test documentation, and performed test cases for new features and full regression tests.

Managed Customer Service.  Assisted customers with questions and issues via chat and zendesk ticket system.  Also processed all cancellations and managed customer retention program and Elite Advisory Board.

Blog Editor / Content Manager - Managed multiple guest bloggers and content calendar.

Quality Assurance / Customer Support

United BioSource Corporation

Software testing for drug safety software.  Included test case creation/execution, full regression testing planning and implementation, and bug reporting.

Wrote all test documentation including regression tests, test cases, and test steps.

Drug safety consulting and research.

Website updating.

IT QA Analyst

I'm a systems thinker who helps business leaders get out of the weeds and back into their zone of genius.

Over the past decade, I’ve built service-based businesses that provide strategic, reliable support behind the scenes so entrepreneurs and marketing leaders can finally delegate with confidence.

Inbound Back Office
On-demand marketing and admin support for marketing agencies and Fractional CMOs.
We plug into your existing systems and workflows to provide white-label, executional support without the hassle of hiring in-house. From content creation to project management to paid media, we help you grow without growing your headcount.

Brightline Support
Admin and operations support for small business owners who are ready to stop spinning their wheels. I bring structure to your systems, clarity to your priorities, and breathing room to your calendar so you can focus on what actually moves the needle.

Whether you're scaling an agency or running a lean small business, I can help you simplify operations, delegate smarter, and reclaim your time.

If you’re tired of juggling everything yourself and ready for real support, let’s talk.

Marketing Agencies & fCMOs: https://calendly.com/amy-ibo/discovery

Small Business Owners: https://calendly.com/amy-brightlinesupport/consult

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Jean-Philippe Borel

Amy Foley

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