Jennifer Fink

Fink Development | Career and Executive Coaching for Mid-Career Senior Professionals and Leaders

At Fink Development, we help successful mid-career senior professionals, executives, and founders clarify what they truly want out of their lives and careers, then create the behavior change and roadmap to get there.

We have a collective of power-house career and executive coaches specialized in the following areas of helping clients achieve their career aspirations.

* Clarifying their next ideal career move
* Launching a career transition
* Navigating a complex job search
* Landing remote and flexible work
* Landing a promotion to the next level of leadership 
* Thriving as a manager or leader
* Navigating a moment of complexity or uncertainty
* Stepping into senior leadership of C-suite for the first time
* Amplifying their brand to attract the opportunities they desire
* Building clarity around a new business or side-hustle
* Strategizing positioning, messaging, product/market fit, viable business models, marketing, and roadmaps to launch or scale a business 

We aim to help amplify each client's clarity around what they are trying to achieve, what they are struggling with, and recommend the best resource or coach we know to support them in making intentional moves in their lives and careers. 

Learn more at www.finkdevelopment.com and book a complimentary call.

Founder and Director | Coaching for Mid-Career Senior Professionals, Executives & Founders

Duke Corporate Education

After leaving my career in world-class academic institutions, I wondered how I could stay connected to leading research, top professors, and leadership development insights.

I was able to build a partnership with another world-class institution Duke CE to provide coaching and facilitation to learning and development programs for global organizations.

I’ve been able to provide group coaching and facilitation to large organizations’ rising leaders and leaders on career development and leadership development and leverage those experiences, learnings, and insights into my coaching practice, today.

Leadership Coach and Facilitator

University of California, Berkeley, Haas School of Business

After several of years working directly with students, I pivoted to a Director Level at the intersection of faculty and students. I loved, once again, advising world-class faculty and playing an active role in shaping the impact an MBA program can have on student’s lives and careers. But, after reaching the top, I recognized that the industry was no longer meeting my top values and I needed a shift out.

Stepping into this role it was evident to me right away that I was on a sinking ship, so I let my boss know my plan to right the ship with the best team possible and fix the leaks, and then I’d be planning my exit out. 

I led a strategic charge to create the biggest impact I could, by hiring and promoting an all-star team, overhauling broken systems, processes, and infrastructure, and advocating for the first successful allocation of resources in a decade, as well as leading the charge to hire my replacement for a seamless transition out. 

I was able to leave a department better than I found it. And have the clarity to know exactly what I wanted next, going full-time in my company.

What I learned is that it’s hard as hell to manage a stressful role, take care of your well-being, and take the steps to navigate a career transition, but it’s possible with a strong toolkit of career development skills and a clear roadmap of necessary steps.

Director of Academics, FT MBA Program

Fuqua School of Business

I was super excited to land the exact role I was targeting: one with a split-focus on improving program operations and in developing/refreshing career management curriculum to improve coaching outcomes. 

The first thing I did (beyond building strong internal relationships and trust), was to take a high-level strategic look at the career curriculum, team processes, and technical systems to see what was broken, what could be improved, and what didn’t exist but was needed to help 900+ students a year learn what the needed to learn to land their dream roles and improve the student experience along the way.

During my time there I made a lasting impact on the development of our career management and job search curriculum, consulted with a team of 8 career coaches/advisors on how to deliver compelling content and improve learning outcomes, created a process to track metrics and student outcomes, and improved operational processes and communication and efficiency within our department and internal teams, amongst other notable things. 

I’ve been able to leverage all of the insights gained from teaching 1000s of students and to develop a curriculum in my own business that is highly effective and efficient, while also being intentional about landing the right job, not just any job.

Associate Director, Career Management Center, Daytime MBA Program 

UNC Kenan-Flagler

I took this role as an opportunity to start building my career coaching skills and test coaching as a viable career path. I sat on the other side of the table from individuals who would tell me, "I have nothing to offer," when I was looking at a resume that said something very different!

I knew then that I wanted to be able to make a bigger impact for these individuals and that it was going to take going deeper than just basic communication skills to get to the root of the issue.

During this time, I coached 100s of students on how to improve their communication skills and on-the-job skills (presentations, feedback, difficult conversations, and business writing) and eventually learned that a large portion of people's struggles came from communicating while navigating their job search. 

I also developed standardized resources and course content to cover basic communication topics, so our entire team of consultants could go deeper in their 1:1 support with students, and provide resources for them to continue their learning after sessions. 

The experience, insights, and lessons learned in effective communication, improving your communication confidence, building your personal brand, and public speaking I leverage with clients every single day.

And, the mission I created for myself back then of building people's confidence and helping them see their unique value is still my mission today.

Assistant Director, Business Communication Center 

After learning about the field of Organizational Behavior, I knew it was where I wanted to take my career next, but wasn’t sure how to break in without the experience and expertise. 

I started networking and building relationships with notable individuals in the field, volunteering my time, and learning about faculty’s pain points to see where I could add value. 

After several months of persistence and demonstrating where and how I could add value, I was able to break into the field and quickly climb ranks into my ideal role. 

I spent several years in this role and loved every single second of getting to work with world-class faculty, advising them on process improvement for research design, mentoring business students, and wearing multiple hats across multiple departments. 

This position was one that helped me open the door to many further career opportunities and it would have never happened without understanding how to get in front of the right individuals and communicate a compelling personal brand story, things I teach my clients today.

Manager Organizational Behavioral Research Lab

As I was working in Organizational Behavior Research and considering a PhD, I was feeling a little hesitant about my knowledge, interest areas, and how to be a good teacher, so I decided to become a TA to bolster my skillset. 

I was a lead Teaching Assistant for multiple world-class professors, across multiple semesters, for Organizational Behavior, Leading and Managing, Negotiations, Ethics, Team Dynamics, and Entrepreneurship. 

I learned valued science-based strategies and insights, effective teaching philosophies and approaches, and significant knowledge in the field of Organizational Behavior that I’ve leveraged in my career and bring into my client work.

Teaching Assistant for Organizational Behavior and Entrepreneurship Studies

Harvard Business School

Research Consultant/Administrator for Organizational Behavior

Duke University - The Fuqua School of Business

Research Associate for Duke’s Fuqua School of Business

Various Companies and Industries 

Prior to my higher-education career, I had an entirely different career comprised of various management roles across a wide variety of industries from retail, to hospitality, to real estate, to food and beverage, and law. 

I loved being able to come into an organization (or help build one from the ground up) and improve operations, business processes, and employee development programs, as well as directly interact with customers to improve the customer experience.

Some of the greatest management lessons in my career were in these early days of learning and growing on the job, it was a steep learning curve that I enjoyed and have been able to now refine over my career.

Manager

Let's ☕️ chat! | Helping Mid-Career Business Professionals and Leaders clarify and land their ideal career move 👩‍💻 | Career Coaching + Resume Writing + Personal Branding + Job Search Strategy

I help people clarify what they truly want out of their careers and then build a roadmap to get there. 

In 2011, I was struggling with my own clarity crisis. I knew I wanted more impact and growth in my career, but I was stalled out in indecision.

Two years later, I had identified my ideal career path, landed my dream job, and launched my own company to help others own their career with clarity, authenticity, and intention.

Today, I teach people (just like you!) how to use the same step-by-step process to clarify, attract, and land (or create) their ideal career opportunities.

Over the past 12+ years, I've taught 1000s of top MBAs and personally worked with 450+ individuals on navigating their career journey to:

✔️Improve their habits and mindset,
✔️Clarify what they truly want,
✔️Articulate an alluring personal brand, 
✔️Land or create their ideal career opportunities,
✔️Communicate more effectively
✔️Make a greater impact, 
✔️and get the most out of their lives and careers.

You can hear so from some of my clients:

🤩 Brian H., "With her help, I've landed in what I consider to be the perfect job for me (for the first time in my life)."
🤩 Spencer H., "I am proud to share that I have gained professional clarity and was able to adjust my search to a more effective method that helped me land my dream job at my dream company."
🤩 Jennifer C., "Working with Jenni has been one of the best decisions of my life."
🤩 Doug S., "She kept me focused and accountable, and encouraged me to be curious and push myself beyond my inherently limited comfort zone."
🤩 Nghiem B., "Jenni has a natural gift to actively listen and ask questions that helped me see my innate abilities and unique power."
🤩 Nick B., "Working with Jenni changed the way I see myself, my career, and the entire social and financial economy of my household."
🤩 Emily ID, "Jenni did more for me in one hour than 10 years of therapy."

My guess is that if you knew what to do, you would have done it already. 

But, figuring out what you want and turning that into a viable next career move is hard.

Especially at Mid-career when it feels like a lot is riding on making the "right" choice and your time is running out.

Luckily there is a better way. 

My favorite clients are the ones who aren't in a rush. They want to feel like they are running towards something versus running away from something.

They are ready to slow down, step back, and take an intentional look at where they have been and where they are heading next.

If that sounds like you, I'm here to help. Shoot me a DM to get started👩‍💻☕️

Founder and Director | Career and Executive Coaching for Mid-career Senior Professionals and Leaders

At Fink Development, we help successful mid-career business professionals, leaders, and executives clarify what they truly want out of their lives and careers, then create the behavior change and roadmap to get there.

We have a collective of power-house career and executive coaches specialized in the following areas of helping clients achieve their career aspirations.

* Clarifying their next ideal career move
* Launching a career transition
* Navigating a complex job search
* Landing remote and flexible work
* Landing a promotion to the next level of leadership 
* Thriving as a manager or leader
* Navigating a moment of complexity or uncertainty
* Stepping into senior leadership of C-suite for the first time
* Amplifying their brand to attract the opportunities they desire
* Building clarity around a new business or side-hustle
* Strategizing positioning, messaging, product/market fit, viable business models, marketing, and roadmaps to launch or scale a business 

We aim to help amplify each client's clarity around what they are trying to achieve, what they are struggling with, and recommend the best resource or coach we know to support them in making intentional moves in their lives and careers. 

Learn more at www.finkdevelopment.com and book a complimentary call.

Leggett & Platt

Regional HR Director Specialized Products & Global HR Lead Aerospace

Leggett & Platt is a global diversified company that designs and manufactures various components.  The Specialized Products business unit includes the Automotive, Aerospace and Hydraulics businesses.  There are ten manufacturing plants and one engineering center in North America.

Human Resources Director - Specialized Products, North America

Trilogy Corporate Services

•	Manage all aspects of day-to-day field operations including staff management, client support and 
        warehouse operations. 
•	Directly responsible for a staff of twenty employees, including four supervisors.  
•	Responsible for client account management, ensuring contracted scope of work is delivered.
•	Responsible for achieving monthly financial targets.
•	Negotiate client contract renewals.
•	Provide Human Resources leadership in areas such as recruitment and hiring, performance 
        management, training programs and leadership development initiatives. 
•	Tasked with the creation and implementation of policies and procedures in support of field 
        operations, such as time and attendance policy.

Operations Manager

Cummins Inc.

Cummins Sales & Service provides sales, service, and support for diesel and alternative fuel engines, generators, and components.
•	Recruited from the human resources function to manage a team of 33, including 21 Field Service Technicians with 24x7 emergency service availability; team supports the Metro Detroit, Saginaw/Midland/Flint MI, and Northern OH/Toledo area markets.
•	Oversee $500,000 in monthly sales, approximately half of which comes from service-related work orders, and the rest from 500 monthly planned maintenance work orders.
•	Maintain a positive safety record, with zero safety-related issues on the team for two years.
•	Organize twice weekly meetings to monitor work-in-progress (WIP) and report results to all key players; reduced aged work-in-progress (WIP) by 50% from 2018 to 2019.
•	Initiated changes to the phone system and call routing within the department to increase customer support; designed and rolled out office procedures for time and attendance, and work order management.
•	Contribute to Cummins’ diversity and inclusion programs as Chair of the East Region’s Women’s Empowerment Network.

Field Service Manager

•	Oversaw the talent management cycle and conducted performance management activities.  Completed training with 100+ employees in the OnTrack performance management system in 2017.
•	Monitored staff training for 46 locations, ensuring that 2,100+ team members completed all required training classes.
•	Managed the performance improvement plan process to guarantee that employees not meeting goals were placed on development plans.  Worked with line HR to document and monitor development plan completion. Designed the region’s progressive discipline policy that was enacted in 2018.
•	Recruited and mentored team members.  Performed hiring and onboarding tasks.
•	HR liaison for the organization’s union employees, who account for approximately 33% of the workforce.
•	Provided a strong focus on diversity and inclusion in the workplace as founder and leader of the Region’s Women’s ERG (Employee Resource Group).
•	Developed and managed the non-exempt local onboarding program.  Created and maintained presentation materials and trained facilitators in the program and processes.
•	Facilitated Cummins’ Core Curriculum courses quarterly to the region’s non-exempt staff.
•	Led a committee monitoring family and life events.  Ensured resources were available, especially for mothers

Talent Management Leader

•	Managed all line HR activities for seven sites in Michigan and Ohio including: recruitment for exempt and non-exempt employees, training and development for current staff, new hire onboarding, new hire documentation, and staff misconduct investigations.
•	Provided FMLA/STD administration, addressed manager and staff inquiries, and collaborated with the insurance provider.
•	Delivered coaching and counseling support to managers and supervisors in the areas of employee relations, disciplinary actions, and procedure/policy adherence to ensure compliance with applicable laws.
•	Offered guidance to managers regarding performance improvement plans, involuntary terminations, and union bargaining agreement issues/strategies.
•	Led a team in reviewing all positions within the region to confirm FLSA compliance in 2016.
•	Participated on a workgroup to transition all 750+ staff members from the former Cummins Bridgeway to the CMI health and welfare, retirement, and payroll system.

Senior HR Generalist

Team Hamilton Real Estate

Team Hamilton is a real estate broker in South Lyon, MI.
•	Delivered administrative support including marketing, website management, and social media marketing.
•	Provided key office support to the principal broker, scheduled and performed tasks such as holiday card mailings, party planning, running errands, and conducting online research.

Team Coordinator

Blue Apron Baking Company

Blue Apron Baking Company was a small bread and sweets bakery and café in New Hudson, MI. 
•	Owned, operated, and managed daily operations at the bakery and café which achieved the majority of revenues from retail and takeout sales.
•	Oversaw staffing (three bakers and seven counter staff), customer service, baking, procurement, and inventory management.

Owner/Operator

Blue Cross Blue Shield of Michigan

Assistant Manager - Facility Claims Operations

Compassionate and inclusive leader in human resources, operations management, and project management. Known for being fair, approachable, and efficient. Highly organized and change oriented, having led the implementation of numerous human resources, talent management, and process improvement initiatives. Committed to supporting a diverse and inclusive workplace, leading several projects to address issues specific to women and minorities. Strong public speaker with extensive experience in employee relations, right environment, training, and development.

Excellent Skills in these areas:
Performance Management | Communication | Customer Service |General Finance | Project Management | Operations Management | Organizational Skills | Labor Relations | Inclusion & Diversity | Employee Relations | Recruiting and Training | Conflict Resolution | Procedural Design | Public Speaking | Legal Compliance | Interpersonal Skills | Relationship Building

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Jennifer Fink

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