Jenny Wood

Penguin Random House

Author of "Wild Courage: Go After What You Want and Get It", a business non-fiction book about how to chase what you want. And achieve it!

Author

Harvard Business Review

Write leadership, teamwork, and career pieces for Harvard Business Review.

Writer

Google

Lead large team across North and South America that helps F500 companies implement, optimize, and troubleshoot media campaigns.

Director, Americas Media Operations, Technical Service Managers

Founder of one of Google's largest and fastest-growing Career Development initiative in 25 years. We have 97% positive feedback with tens of thousands of people participating in the program. 

Our goal is to help Googlers increase their influence and impact in their current role and/or land their next role at Google. Be bold, be curious, be you.

Founder, Google's Own Your Career Program

Lead team of 25 full-time Googlers across 14 global cities to provide outstanding customer service on mobile apps troubleshooting issues. Influence stakeholders to make products easier to sell and improve sales teams' ability to sell them. Achieve metrics like turnaround time and customer satisfaction scores. Build awesome team culture and mentor women and other underrepresented groups. Also accountable for 18 offshore vendors.

Head of Global Customer Care, Mobile Apps

Head of Regional Customer Care, US West Coast

Lead 8-person business analyst team for Telecom industry in Google's sales & marketing organization. Advise senior executives at Fortune 500 companies on consumer and market data, insights, marketing strategy, and digital measurement & attribution. Responsibilities across brand and performance marketing, including omni-channel impact, customer segmentation, and brand-building.

Focus on D&I initiatives including equity, promotion diversity, and community inclusion.

Head of Analytics & Insights, Telecom Industry

Strategy and Operations Manager

Senior Analytical Lead

Account Strategist

Lambda Educational Technologies

Quality Assurance Manager

Harvard Business School

Research Associate

Author. Speaker. Founder, Google’s Own Your Career Program. Google Executive, America's Media Operations.

Order my NYT bestselling book: itsjennywood.com/book. WILD COURAGE: Go After What You Want and Get It will help you get seen, get heard, and get ahead.

Join 70K+ others who read my newsletter at itsjennywood.com/newsletter. It’s full of free tips to get what you really want in life.

18 years ago, I was an anxious, entry-level employee at Google. 

Then I chased my future-husband off the subway and gave him my number.

That moment made me realize the life I want won’t just happen to me. 

I have to chase it. And so do you! 

That mentality led me to become an executive at Google running a large operations team that helps drive tens of billions in revenue a year. I also founded Own Your Career, a large career development initiative at Google with tens of thousands of people benefitting.

After climbing the ranks from entry-level to executive, I realize something. What if the traits you need to get ahead are the exact opposite of what you’ve been told? To be successful you need to be:

Weird
Selfish
Shameless
Obsessed
Nosy
Manipulative
Brutal
Reckless
Bossy

And that takes courage. Wild amounts of it.

So I wrote a book! It’s called, WILD COURAGE: Go After What You Want and Get It, and it became an instant New York Times bestseller. 😮

I’m so excited for you to order it at itsjennywood.com/book and be more bold, persuasive, and successful. 

Follow me for advice to achieve your goals and get what you want. Unapologetically. 

The opinions I state on LinkedIn and other public forums are my own, not those of any past or present company.

Josh Oliveira

Dad of 3 (& Autism Dad), Husband, First-Gen American, US Marine Vet. I like politics, obscure music, hip-hop and old movies. Online, my commentary has been called radically socialist and far-right extremism, clearly indicating that I am totally in the center.

At work, I build bots. When they misbehave, I give them a good whack (the "SNES" technique for biz continuity). As a risk manager, I like this job, because there's a lot less HR issues and it's helping me prepare for the fight.

SVP, Risk Transformation

Risk Transformation PMO (2021-Present):
-Interim BU Chief of Staff and led activities to scale from 15 to 85 FTE
-Governance for 100+ Consent Order remediation and bank transformation deliverables
-Oversaw initiatives to transition 3rd party resources to our internal PMO

A few years ago, BBC reported how more people died of drug overdoses than of Covid in San Francisco over a 1/yr period. Now that POTUS is trying to do something about it (i.e. sending dealers to the bottom of the ocean)... it's a humanitarian crisis, because it's Trump. 

Hysteria drives clicks.

Content may contain traces of human error and existential dread.

Anti-AI posters on LinkedIn: look at AI from the lens of a founder or CEO who runs a large org and their biggest expense is people. 

Cut through the noise: people don't make as many decisions as they think. Most of our jobs are to gather data (both qualitative and quantitative) and package it up in a way for other decision makers. Getting A and B and making sure it follows C and D. 

AI can do that better than humans. 

Prompting ChatGPT is old news. Agents and custom bots can be trained on rules, processes, procedures, etc. and a majority of white collar jobs are just managing that information. AI is a tool that can do that quicker and more efficiently, and in many cases more controlled (or likely to be as the model gets fine tuned and evolves—that's what is being built now).

The writing is on the wall: why are companies investing more in AI and keeping comp flat? 

Hard truth: we are just not as valuable or important as we think we are. I know that's a tough pill to swallow, and I know it's a paradigm shift, but that's exactly what is happening, hence the surge in emotional anti-AI posts we're seeing. 

The way humans bring value to their employer is changing. White collar work is shifting to be a) build the bots, b) manage the bots and c) govern the bots, because that's more efficient than paying humans to move around and repackage 1s and 0s (which is a majority of the information flow in an organization). 

The work we do to survive has always evolved, this is the next step.

If you don't believe me, start building an agent for whatever it is you do personally—music, movies, research, cooking, travel, etc. As you start getting traction, apply that to every job at the company you work for. You'll see how we humans are becoming tech support. Because there's less risk in centralizing and systemizing expertise, which is why entry level jobs are looking pretty abysmal right now (when you build an agent, you're essentially building an analyst). 

This isn't meant to be a cynical dooms day post, just being realistic about the wave that's forming. Whenever there's a big oopsie that causes catastrophic market damage, we'll see a surge in mandated AI governance jobs, and round and round we go. And of course, innovation often requires humans to break the rules and introduce creative novelty that automated agents, by their nature, are designed to follow. 

The real long-term value will likely lie in the creative interplay between hyper-efficient AI agents and highly strategic human overseers.

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Jenny Wood

Josh Oliveira

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The Battle

Jenny Wood

Josh Oliveira

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Josh Oliveira's LinkedIn Performance

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