Salomon

Senior Product Manager

Onepoint

Three Four

CPO Role: Developed game app, Gl!tch.

Strategic & Financial Management: 
• Created strategic plan and managed finances.

Leadership & Team Development: 
• Recruited and led team for innovation.

Negotiation & Partner Relations: 
• Managed contracts and stakeholder relations.

Product Development & Agile Implementation: 
• Managed Gl!tch’s development with Agile.

Market Analysis & Brand Strategy: 
• Conducted market research for strategy.

Quality Assurance & Technology Integration: 
• Handled product enhancement, tech and API integration.

Founder & CEO

Prometee

Prometee is a Swiss consulting boutique grounded in business, empowering companies with Generative AI through strategic consulting, specialized training, and solution development.

Nike

Agile-skilled in retail technology. Leads product teams, implements product culture, increases user engagement, optimizes delivery.

Product Lifecycle Management: 
Directed the development and global implementation of the E-commerce booking tool, enhancing user engagement and operational efficiency.

• Developed tool, enhanced user engagement, deployed in different continents. 
• Increased customer retention by 45%, online traffic by 30%, expanded reach to 10 new markets. 
• Applied Agile and Scrum, reduced release cycles by 25%, system downtime by 40%. 
• Increased ROI by 60% through product performance analysis, market adaptation.

Product Discovery Initiative: 
Implemented AI and ML in Nike’s conversational commerce tools, refining customer interactions and increasing sales conversions.

• Optimized workflows with Agile, Scrum, A/B testing, reduced time-to-market by 20%. 
• Developed AI/ML-based platform, improved customer service, increased sales conversions by 80%. 
• Used data analytics for customer segmentation, improved targeted marketing by 35%, customer acquisition by 25%.

Product Coaching: 
Enhanced product management capabilities, improving project outcomes and team productivity.

• Innovated Product Phase Templates, improved team efficiency by 20%, reduced project delays by 30%.
• Coached PM and PO teams, improved mindset, productivity.

IKEA

As a Product Manager at IKEA, I reduced costs, improved efficiency, launched an AI tool, optimized user experience, adapted to market demands, managed budgets, enhanced sales, and led agile projects.

Product Strategy Execution:
• Reduced operational costs and improved logistics efficiency.
• Achieved a 30% reduction in setup times for new store formats.

Innovation and Development:
• Spearheaded the launch of an AI-enhanced visual search tool.
• Improved product match accuracy by 40% and increased user engagement by 30%.

User Experience Optimization:
• Developed a machine learning algorithm for a customer support chatbot.
• Reduced resolution times from 15 to 2 minutes, significantly enhancing customer satisfaction scores.

Market Adaptation:
• Tailored retail formats to local market demands, expanding urban market penetration by 20%.

Financial Impact:
• Managed budgeting and cost optimization, achieving cost savings of €170M.
• Contributed to a broader €2.4B reduction in operational expenses.

Sales Enhancement:
• Improved operational and customer service protocols, contributing to a €3M increase in annual sales.

Agile Project Management:
• Led cross-functional teams in agile environments, ensuring effective sprint executions and timely delivery of product initiatives.

Product Manager

Analyzed and supported the integration of digital strategies with IKEA’s retail operations to improve efficiencies and customer experience.

Key Achievements:

Digital Roadmap Analysis:
• Evaluated and refined IKEA's digital roadmap to ensure it met evolving retail needs.

Agile Process Management:
• Supported the implementation of Agile methodologies, helping to manage EPICS, sprints, and user stories to align with strategic goals.

Team Support:
• Assisted in maintaining team alignment and motivation during the transition to new digital practices.

Strategic Support:
• Contributed to the advancement of IKEA’s digital capabilities through analytical support and insights.

Results:
Effectively aided in enhancing IKEA’s digital transformation efforts, focusing on operational improvements and enriched customer engagement.

Digital Transformation Analyst

Managed IKEA's sustainability-focused product initiatives, optimizing resource use and improving supplier relationships.

Key Achievements:

Sustainability Audits:
• Conducted audits to reduce energy usage and waste, leading to a 50% cut in energy costs and a 40% improvement in recycling efficiency.

Cost and Contract Management:
• Reduced procurement costs by 20% and contract times by 30% through strategic negotiations, enhancing operational efficiency.

Product Impact and Stakeholder Engagement:
• Launched a new product line that increased the Net Promoter Score by 24%, strengthening customer loyalty and satisfaction.
• Fostered partnerships with local governments and community organizations to promote IKEA’s sustainability efforts.

Results: 
Managed sustainability projects that not only enhanced operational efficiencies but also significantly boosted customer satisfaction and brand reputation.

Led critical sales and operational enhancement projects at IKEA, with a focus on sustainable practices and customer service.

Key Achievements:

Team Leadership:
• Recruited, guided, and coached a team of 12+ coworkers, improving team performance and collaboration significantly.

Operational Efficiency:
• Increased textile department sales by 20%, reducing staff absenteeism from 30% to 5% through effective management and training.

Compliance and Innovation:
• Achieved 100% compliance with IKEA’s international standards, contributing to safer and more efficient operations across multiple stores.

Community Engagement:
• Strengthened community relations and supplier partnerships, enhancing customer satisfaction by 24% through focused sustainability initiatives.

Results:
Led a team that exceeded sales and operational goals, demonstrating strong leadership and commitment to company standards.

Project Manager

SSP Group plc

Oversaw daily financial operations including balance sheet control, cash flow management, and journal entries. Managed monthly closings, bank reconciliations, and treasury reporting. Developed internal controls and policies, enhanced stock and inventory systems.

Accountant

arche

Managed inventory categorization of 10,000 pairs of shoes annually, reducing planned categorization time by 50%; transformed a basement into a fully operational warehouse, enhancing product market reach through strategic sales collaborations.

Business Development Manager

Empower Businesses building products by mapping customer needs | Product Manager | Product Owner | Founder @ The Swiss Product Management Group, join our community of PMs helping each other level up.

Senior Product Manager & Product Owner | AI/E-commerce | Agile Leader

Currently driving product excellence at Salomon, with 15+ years as Product Manager and Product Owner across Nike, IKEA, and high-growth startups. I transform complex requirements into scalable products through agile methodologies, stakeholder alignment, and data-driven decision making.

Core Experience:
Product Owner for 20+ products using Scrum and SAFe frameworks
Managed product backlogs, user stories, and sprint planning for teams of 5-25 engineers
Delivered €2.4B in business value through digital transformation initiatives
Led cross-functional teams across US, Sweden, Netherlands, France, and Switzerland

Key Deliveries:
→ Salomon: Product Owner for global design system and e-commerce platform optimization
→ Nike: Led agile transformation for conversational commerce (100K users, 1700% ROI)
→ IKEA: Product Owner for AR/VR initiatives and IoT implementations (€170M annual savings)
→ Prometee: Defined product roadmap for GenAI solutions using OKRs and continuous discovery
→ Freemi: Built MVP to 10K users in 8 weeks through rapid sprint iterations

Technical Proficiency:
Tools: JIRA, Confluence, Figma, Tableau, Google Analytics, Miro, Asana
Methodologies: Scrum, Kanban, SAFe, Lean Product Management

Skills: User Story Mapping | Backlog Refinement | Sprint Planning | A/B Testing | SQL
Domains: B2B SaaS | B2C E-commerce | Marketplace | Mobile Apps | AI/ML Products

Product Management Approach:
Stakeholder management through continuous alignment. Requirements gathering via user research. Prioritization based on ROI and user impact. Delivery through 2-week sprints with clear acceptance criteria. Success measured by NPS, retention, and revenue metrics.

Available for: Senior Product Manager, Product Owner, CPO roles (fractional or full-time), and product strategy consulting.

Jerome Mottas 💢

Cimpress India

Senior Cloud Engineer

LTIMindtree

Role: 
Technical Lead

Client/Project : 
Microsoft Premier Support

Technology: 
Microsoft 365 & SharePoint

Awards & Recognition:
Star Performer - Technical Lead SPO | Aug 2023

Specialist - System Management

Role: 
Technical Lead

Client/Project: 
Microsoft Premier Support

Technology: 
Microsoft 365 & SharePoint

Awards and Recognition: 
Certificate of A-Team | Dec 2022
Certificate of Leadership | Dec 2022

Technical Specialist

Concentrix

Client: Microsoft

Task:
• Provide support and consulting services in Premier line of Business as a Microsoft Support Representative.
• Provide Premier Support for Level 2 and Level 3 escalation for business impact scenarios.
• Working on Severity A cases and critical scenarios to avoid business impact for Microsoft Customers.
• Provide timely support and maintain service level agreement for solution delivery.
• Research and provide alternate workarounds/solutions for unsupported features/functions on SharePoint online.
• Discussing Technical roadblocks and challenges with Microsoft Escalation and Product Team.
• Handle a team of 6 Premier Level 1 Engineers and tracking tickets for timely resolution.
• Provide knowledge sharing sessions and triages to level 1 engineers to decrease the knowledge gap and upskilling of engineers.

Senior Escalation Engineer

Client: Microsoft

Task:
• Provide support and consultation services in Premier line of business as a Microsoft 365 level 2 engineer to customers on tickets.
• Manage a team of 6 premier level engineers, handle escalations, upskill engineers and prepare them for next role.
• Collaborate and work with Microsoft Escalations and Product Team to deliver solution to Microsoft customers.

Escalation Engineer

Client: Microsoft

Task:
• Provide support in Premier line of business as a Microsoft 365 Level 1 Senior Support Engineer on tickets.
• Provide timely support, research and provide solution or workarounds to customers to achieve their end goals.
• Take technical triages within team and upskill other engineers to decrease the knowledge gap.
• Demonstrate strong team player capability and collaborate effectively within team.
• Mentor and provide on job training to new recruits in production.

Subject Matter Expert

Client: Microsoft

Task:
• Worked in Premier line of business as a Microsoft 365 Level 1 Support Engineer on tickets.
• Handle level 1 cases, provide timely support and maintain service level agreement for solution delivery.
• Research, troubleshoot and provide solutions or workarounds to Microsoft customers to meet their requirements.

Sr. Advisor I, Technical Support

Wipro Limited

Client: Microsoft

Task:
• Provide technical support for Microsoft Premier customers who use Microsoft Office 365 & SharePoint Online.
• Ticket/case management in RAVE 2.0 tool.
• Follow escalation matrix for resolution and provide support on remote access.
• Work with Premier customers and provide break-fix support and solutions on tickets.
• Take triage meetings and conduct training sessions to share knowledge with other engineers and develop customer solutions efficiently.

Technical Consultant

Likeable and dedicated Microsoft 365 Administrator & Consultant with over 6 years of experience in IT consulting services company. Eager to offer superb analytical and troubleshooting skills to exceed client requirement and expectation.  In previous roles recognized for excellent communication, technical & leadership skills. Also, focused to deliver quick solution to reduce client wait time.

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The Battle

Jerome Mottas 💢

Eilaf Barmare

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