RoboSuccess

CEO and Founder

Humanoids Summit

VP of Marketing

Duckietown

As the Head of Growth at Duckietown, I spearhead strategic initiatives aimed at driving business expansion and enhancing market penetration. My role involves a dynamic combination of data-driven marketing strategies, user acquisition, and partnership development to foster scalable growth. I focus on identifying and capitalizing on new opportunities to increase our customer base and strengthen our brand presence in the autonomous vehicle learning environment. By leveraging innovative outreach techniques, I ensure that Duckietown not only reaches but exceeds its growth objectives, maintaining its position at the forefront of educational robotics.

Head of Customer Success

Daily Connect

As a leader, my responsibility is to oversee the overall customer satisfaction of the company. This role involves strategizing and implementing processes that improve customer interactions and experiences across all touchpoints. My goal is to create a department and various strategies to help us understand customer needs and expectations, analyze feedback, and coordinate with different departments to ensure a cohesive and positive customer journey. I am working on monitoring and improving the performance metrics, leading customer experience teams, and staying abreast of market trends to drive improvements in service quality, customer retention, and brand loyalty for our different products.

Chief of Growth

The Latina Success

As a passionate advocate for diversity in tech, our team is dedicated to promoting and supporting Latinos in the industry. We strive to educate and empower the Hispanic community with effective strategies for success in Customer Success. Join us in our mission to create a more inclusive and equitable tech landscape for all.

Founder

Formant

As the first Customer Success Manager, I played a pivotal role in shaping and driving the success of our organization. I strategically developed and implemented various initiatives to enhance our services and pave the way for a successful market launch. Being the pioneer CSM, I established best practices and procedures that became the foundation for our customer success department.

Principal Customer Success Manager

Blue Ocean Robotics

Throughout my time at Blue Ocean Robotics (BOR), I prioritized providing exceptional services to customers by meeting their needs and ensuring their satisfaction. I served as a voice of the customer, communicating their feedback and requirements to Marketing, Sales, and Product Development teams.

Senior Customer Success Manager (Americas Region)

Genius Plaza

During my tenure, I successfully established and oversaw the development of the Customer Success and Customer Service departments, playing a pivotal role in their creation and growth. As a leader, I implemented effective strategies to ensure the success of our customers and drive the company's Go-to-Market initiatives.

Head of Customer Happiness at Genius Plaza

Plataformai

As a key member of the team, I played a pivotal role in the successful implementation of our software solutions for clients. By providing exceptional service and acting as a trusted consultant, I assisted clients in improving their administrative processes and achieving their goals. I effectively managed a portfolio of over 100 customer relationships, working closely with them to create efficient workflows and enhance their procedures.

Lead of Implementation

Robot GDL

As a pivotal team member, I assumed a leadership role in overseeing the operations of sales, marketing, and customer experience departments, driving their success and ensuring seamless operations. I spearheaded impactful sales campaigns that yielded significant results, positioning the company for growth and prosperity.

Director of Customer Operations

Aligning technology, humans, robots, and business | Chief Customer Officer | Technology, SaaS, RaaS and Robotics Expert | Startup Advisor | Women in Tech Advocate | Latinos in Tech Mentor

As a proud Latina with over 15 years of experience leading Customer Success and Growth teams across high-tech startups, I bring a unique perspective shaped by my heritage and professional journey. My background as an Industrial Engineer and current pursuit of an MBA provides me with the strategic and analytical skills necessary for scaling businesses and identifying market fit.

Throughout my career, I’ve had the privilege of working with diverse teams to cultivate customer-centric cultures and drive operational efficiency. I specialize in guiding companies through various growth stages by implementing Customer Success frameworks tailored to their unique needs. My passion lies in helping founders and executives understand the vital role Customer Success plays in achieving sustainable growth.

As a member of the Women in Robotics community, I am dedicated to empowering women in tech and mentoring fellow Latinas to pursue careers in STEM. Most recently, I founded The Latina Success, an agency that supports companies' Customer Success initiatives by providing fractional services designed to optimize customer engagement and retention strategies.

Jesica Chavez 🤖🎙️

Happy International Humanoid Day!

Celebrating this day at the best event with the best community ever!

Humanoids Summit

#HumanoidsSummit #Humanoids #AI #Robots4Good

The day has finally arrived! The Humanoids Summit kicks off today, and I can’t wait to reconnect with familiar faces and meet the amazing robots coming to life on our stage.

Humanoids Summit 
#Humanoidssummit #robots4good

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What an incredible way to close out the year—an outstanding event surrounded by inspiring people. The Humanoids Summit Silicon Valley 2025 brought together more than 2,000 attendees and showcased just how far this industry has come. I’m truly proud to be part of this community and to witness these advancements firsthand. Already looking forward to what 2026 will bring.

Jeff Frick Kimate Richards Modar Alaoui Marya Unwala Lisa Her Duk Chun Jeff Burnstein Jeff Pittelkow Niv Sundaram Roy Zorba Lorenzo Juncaj Evan Wineland Aadeel Akhtar, PhD

#HumanoidsSummit #EndoftheYear #Robotics #AI

🚀 Check out the latest release from ObotX - open source universal robots!

The team has launched a new open-source Mobile Manipulator repository featuring the MORPH Series—two parallel-manipulator configurations on an omnidirectional base, all running in the simple Google DeepMind MuJoCo interface. Anyone can download, simulate, and experiment with the system.
What stands out is ObotX’s focus on radical affordability (estimated ~$1,500 build cost vs. ~$35,000 industrial systems) and their commitment to keeping the design open for personal and research use. The project is also rooted in a social mission: using accessible robotics to reduce hazardous labor and create pathways away from child labor worldwide

Repo 🔗 https://lnkd.in/dqDRWnZ7

#Humanoids #AI #Robotics #Simulation #OpenSource

Happy Thanksgiving to all my amazing community! 🧡

I officially started celebrating Thanksgiving 12 years ago when I moved to the United States, and every year it reminds me how much I have to be grateful for.

I’m thankful for this incredible journey, for the friendships I’ve built along the way, and for being part of such an inspiring community. I feel truly lucky to work on meaningful projects and collaborate with incredible companies and people.

Wishing you all a warm and joyful Thanksgiving!

#HappyThanksgiving #Thankful #Grateful #LatinainTech

Did you see those moves from Booster Robotics? 
As someone who loves dancing, I’m secretly hoping I get my moment to dance with him at the Humanoids Summit. 🤖💃

#HumanoidsSummit #Humanoids #PhysicalAI #WomeninRobotics

A human-inspired neck for humanoids, what a fascinating work!

Could this unlock new use cases for medical applications as well?

While many still criticize the humanoid boom, I see a different reality: these systems are evolving to support a wide range of use cases, some more meaningful than others, including advancing healthcare and medical research.

#Humanoids #AI #PhysicalAI #WomeninRobotics

The Humanoids Summit is returning to Silicon Valley, and the excitement is growing! We're almost at a sell-out, so if you don't want to miss this year-end event, be sure to reserve your spot today. 

#HumanoidsSummit #SiliconValley #AI #EmbodiedAI

https://lnkd.in/gRWHEVuJ

Open article: Humanoids Summit Returns to Silicon Valley by businesswire.com

Humanoids Summit Returns to Silicon Valley

Good morning from the beautiful UP Michigan! 

Before the holiday rush begins, give yourself a midweek pause. Gratitude grow in the moment we used to stop and notice.

#wednesdaywisdom #startuplife #womeninrobotics #gratitude

ASTM International

Robotics & Autonomous Systems focus with emphasis on Standardization, Training and Certification, and R&D work.

Director, Robotics & Autonomous Systems Program

ASTM Additive Manufacturing Center of Excellence

FedEx Express

aka R&D Evangelist for FedEx Express

Seeks out new technologies and how they can be incorporated into FedEx's global network.  Works with vendors, academics, and internal customers to find solutions to operational challenges. 

Currently working on projects as diverse as robotics and sort equipment to AI.

Senior Technical Advisor

Developed and deployed IT solutions for courier operations.

Business Advisor

Developed and Maintained Operational Projects for the FedEx-USPS Alliance.

Projects included the opening of Postal Operations at the Indianapolis and Oakland Hubs, Acceptance and Movement of USPS Specialty Products, Data Transfers Between Companies, Operational Daily Reporting, and International Mail Operations.

Project Engineer 

Managed the scanning systems for the Memphis Hub

Senior Information Technology Specialist

Built operational reports for the Memphis Hub Inbound Operations.

Information Agent 

Materials Handler

Director, Robotics & Autonomous Systems Program at ASTM International

As the Director of Robotics and Autonomous Systems Program at ASTM International, I have years of experience in leading and supporting the growth and expansion of the robotics industry through standardization, workforce development, and research efforts. I have a strong background in R&D management, team building, and operations management, as well as a master's degree in business administration and a bachelor's degree in geographic information science.

In my current role, I work with researchers, manufacturers, integrators, and end users to develop support structures that speed up deployments regardless of industry. I also assist the F45 Committee on Robotics, Automation, and Autonomous Systems, which is responsible for creating and maintaining standards and best practices for the robotics sector. My mission is to help the robotics community achieve greater efficiency, safety, quality, and innovation through collaboration and knowledge sharing.

Aaron Prather

The New York Times ran a thoughtful, wide-ranging profile on Rodney Brooks this Sunday morning and it’s worth your time.

Brooks is one of the foundational figures in modern robotics, from early insect-inspired intelligence to co-creating the Roomba. Much of today’s humanoid conversation traces back to ideas he helped introduce decades ago.

What makes the piece compelling is that Brooks now plays the role of realist. As investment pours into general-purpose humanoid robots, he cautions that form creates expectations and humanoid form, in particular, implies capabilities around dexterity, balance, and safety that remain extremely hard to deliver reliably in the real world.

His point isn’t that robots won’t become more capable, or that progress has stalled. It’s that history is full of impressive breakthroughs that didn’t translate cleanly into everyday deployment, from self-driving cars to AI-predicted job disruption. Engineering, manufacturing, safety, and economics tend to be the harder problems.

Brooks expects robots to work alongside people for decades to come, but likely in more constrained, task-specific forms rather than human stand-ins.

For anyone following humanoids, AI-driven robotics, or the gap between demos and deployment, the piece offers useful perspective. especially coming from someone who helped shape the field in the first place.

Read it here: https://lnkd.in/gw99xrSb

Washington is taking a harder look at robotics. New reporting suggests increased engagement across federal agencies, rising interest on Capitol Hill, and growing recognition that robots are becoming the physical expression of AI competitiveness.

Global rivals already have national robotics strategies. The U.S. may soon follow.

Industry voices are calling for a clear plan. One that boosts advanced manufacturing, strengthens supply chains, and supports workers who will build, deploy, and maintain the next generation of robots.

Whether through standards, workforce development, or thoughtful policy, the coming months could define how robotics shapes American competitiveness for years to come.

Read the full article for a deeper look into the momentum, the stakes, and the unanswered questions - https://lnkd.in/ePk_ZPwA

China just issued a rare public warning that its humanoid sector is overheating. With 150+ companies building look-alike robots, the NDRC says the market is at risk of a glut and the signal couldn’t be clearer.

In my latest article, I explore why this may be the first domino of the Humanoid Winter I predicted earlier this year and what it means for global robotics, investors, and the companies racing to build the future of embodied AI.

This isn’t doom and gloom. It’s a turning point. And the robots that survive will define the next decade.

China rarely sends public market signals without purpose, which is why the country’s recent comments about its humanoid robotics industry landed with 

Open article: Are We Entering a Humanoid Robot Bubble? China’s Warning May Be the First Domino of a Coming “Humanoid Winter.” by Aaron Prather • 3 min read

Are We Entering a Humanoid Robot Bubble? China’s Warning May Be the First Domino of a Coming “Humanoid Winter.”

Is your next yard being harvested via automation? 

Source: https://lnkd.in/eh5A9b_h

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