Aligning technology, humans, robots, and business | Chief Customer Officer | Technology, SaaS, RaaS and Robotics Expert | Startup Advisor | Women in Tech Advocate | Latinos in Tech Mentor

As a proud Latina with over 15 years of experience leading Customer Success and Growth teams across high-tech startups, I bring a unique perspective shaped by my heritage and professional journey. My background as an Industrial Engineer and current pursuit of an MBA provides me with the strategic and analytical skills necessary for scaling businesses and identifying market fit.

Throughout my career, I’ve had the privilege of working with diverse teams to cultivate customer-centric cultures and drive operational efficiency. I specialize in guiding companies through various growth stages by implementing Customer Success frameworks tailored to their unique needs. My passion lies in helping founders and executives understand the vital role Customer Success plays in achieving sustainable growth.

As a member of the Women in Robotics community, I am dedicated to empowering women in tech and mentoring fellow Latinas to pursue careers in STEM. Most recently, I founded The Latina Success, an agency that supports companies' Customer Success initiatives by providing fractional services designed to optimize customer engagement and retention strategies.

Jesica Chavez 🤖🎙️

Very excited to finally have this book in my hands 🙌

Thank you, Oliver Mitchell — I can’t wait to dive in.

What makes it even better? It features interviews with some of my favorite entrepreneurs and builders in robotics, including:
 Helen Greiner, Erik Nieves, Ryan Gariepy, Andrea L. Thomaz, Charlie Andersen, Daniel Theobald Nic Radford, Claus Risager, among others.

If you’re looking to truly understand what it takes to build a startup in Robotics and AI—from vision to execution—this is a must-read.

👉 http://bit.ly/4qUQEFt

#Robotics #AI #Startups #Book #WomeninRoboticsandAI

A video circulating online shows a robot stepping in as a shelving unit began tipping toward a young girl. The #robot moved into position, helping block the fall just long enough for adults to pull the child away—prompting many to claim the robot rescued her.

According to the company, the robot wasn’t programmed for rescue behavior. Why it reacted at that moment is still unclear.

So what do you think?
#Autonomous sensor-driven reaction? #Teleop? Or a safety behavior triggered more often than we realize?

Sometimes the most interesting moments in robotics happen outside the lab.

Robots for Rent Aren’t a Trend — They’re Infrastructure
The surge in robot rentals has sparked the launch of BOTSHARE, China’s first open robot leasing platform. That’s a strong signal for the robotics industry.

What began as entertainment and gala demos is now expanding into retail, security, industrial pilots, warehouses, and hospitality—robots are entering real workflows faster than expected.

Why it matters 👇
Robot-as-a-Service (RaaS) platforms are connecting:
- Manufacturers
- Rental operators
- Creators & integrators

Without this ecosystem layer, adoption stays fragmented.

China is showing what happens when access beats ownership.

How fast can other markets catch up?

https://lnkd.in/dyYVqgTh

#RaaS #robotics #Robots #WomeninRobotics

Alt-Bionics, Inc. is transforming prosthetics—and shaping the future of humanoid robotics—with truly cutting-edge work.

We had the privilege of a behind-the-scenes tour guided by Ryan Saavedra, showing Sofia how the hands are designed and built—and the real-world impact robotics can have. She was thrilled to see the hand featured in one of her favorite shows, Wednesday.

Thank you, Ryan Saavedra, for welcoming us and for the inspiring experience. This visit reaffirmed something I deeply believe: to inspire the next generation, they need to meet champions—and get hands-on.

#Dextery #Robotics #EmbodiedAI #WomeninRobotics

You’ve built the future. But the future doesn’t sell itself — not without a system. Behind every successful robotics company is a marketing engine that turns innovation into obsession.

Open article: If your robot can't sell, it's just a toy. by Robo Success • 2 min read

If your robot can't sell, it's just a toy.

As a Latina in #robotics, this episode is personal.

For too long, advanced robotics has felt “out of reach” for #LATAM

This conversation proves the opposite.
From the first advanced humanoid robot implemented in Colombia to real-world adoption by universities and SMEs, this episode shows how LATAM companies are not just adopting robotics—they’re shaping its future.
Robotics isn’t about replacing people.

It’s about empowering talent, increasing opportunity, and building solutions that work for our region.

This is why telling these stories matters.

This is why LATAM belongs in the global robotics conversation.

Thank you Mario Arbulu & Eusebio Mercado

📺 Watch on YouTube: https://lnkd.in/ejeiU-fs
 🎧 Listen on Spotify: https://lnkd.in/eQQRwuMR

📢 THE ROBO SUCCESS PODCAST IS LIVE!

🎙️ Episode 01: How to Empower LATAM Integrating Robotics

The #roboticsrevolution isn't coming, it's already here. In our very first episode, we explore how Latin America can lead the global shift in robotics and automation.

🔍 Featuring expert insights from:
 Eusebio Mercado: Robotics Strategist
 Mario Arbulu: Tech Leader & Innovation Advocate
 Hosted by Jesica Chavez: Founder of Robo Success

What you'll learn:
 - How #robotics can scale business impact in LATAM
 - What’s holding companies back, and how to fix it
 - The human side of robotic transformation

📺 Watch on YouTube: https://lnkd.in/ejeiU-fs
 🎧 Listen on Spotify: https://lnkd.in/eQQRwuMR

Let’s build the future, one episode at a time.

Next stop: Tokyo. Are you in?

#HumanoidsSummit #Humanoids #EmbodiedAI

📍 Tokyo | 🗓 May 28–29, 2026
Registration is officially OPEN for the Humanoids Summit Tokyo 2026.
If you’re building, investing in, or deploying humanoids—this is where you need to be.

Grab your ticket!
www.humanoidssummit.com
#HumanoidsSummit #HumanoidsRobots #Robotics #EmbodiedAI

I see so many incredible #robotics and #AI products held back by one thing:
 a website that doesn’t tell the story properly.

Your website is often the first investor pitch and the first sales conversation—even before you’re in the room.
At Robo Success, we help high-tech teams design websites that communicate value, not just features.

If this resonates, feel free to reach out.

#Robots #Startups #Website

⚠️ You have 10 seconds.
That's all the time your robotics website has to build trust — or lose it forever.

Robotics products live or die based on perceived credibility. And in B2B, if your site doesn't look the part, no one's staying to explore what you actually do. So what makes visitors instantly trust your robotics brand? We broke it down.

💡 In our latest article, we reveal the critical web design elements that activate trust, attention, and authority — within seconds.

👉 Read now: https://lnkd.in/eSAdpFS9

If your robotics site isn't converting, this is your wake-up call.

When a robotics company connects to identity, it becomes more than tech; it becomes a symbol.

Building brands people believe in, not just products they admire.

Read more in our latest Newsletter.

#Newsletter #Branding #Robotics #Startups

View newsletter: The Robotics Growth Brief

Open article: You don’t need more followers. You need a tribe. by Robo Success • 1 min read

You don’t need more followers. You need a tribe.

Enzo Wälchli

🇨🇭 Europe's #1 Robotics Voice 🤖 | 𝗔𝗡𝗬𝗯𝗼𝘁𝗶𝗰𝘀 𝗖𝗖𝗢 | CRO, CSO, CMO | Happy dad of 👧🏼+👶🏼 | 🄵🄾🄻🄻🄾🅆 🄼🄴 🔔 to stay up to date on #robotics #AI #deeptech

Deeptech success requires a GTM approach as innovative as the technology. I help tech founders 𝗰𝗿𝗮𝗰𝗸 𝘁𝗵𝗲 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗰𝗼𝗱𝗲 by replacing generic advice with the real-world "scar tissue" and execution experience earned from 𝘀𝗰𝗮𝗹𝗶𝗻𝗴 𝗔𝗡𝗬𝗯𝗼𝘁𝗶𝗰𝘀 𝗳𝗿𝗼𝗺 𝟬 𝘁𝗼 $𝟭𝟬𝗠+. I am also launching Switzerland’s first 𝗦𝗰𝗮𝗹𝗲𝘂𝗽 𝗢𝗽𝗲𝗿𝗮𝘁𝗼𝗿𝘀 𝗙𝘂𝗻𝗱 to inject operator DNA back into the venture ecosystem.

--- WHAT I DO ---

𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗚𝗧𝗠 𝗣𝗮𝗿𝘁𝗻𝗲𝗿
I provide sharp, structured sparring for CEOs/GTM leaders when 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗰𝗼𝗺𝗽𝗹𝗲𝘅𝗶𝘁𝘆 𝗼𝘂𝘁𝗴𝗿𝗼𝘄𝘀 𝗶𝗻𝘁𝘂𝗶𝘁𝗶𝗼𝗻. I help you see around corners on building your 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗼𝗳𝗳𝗲𝗿𝗶𝗻𝗴 and 𝗰𝗮𝘁𝗲𝗴𝗼𝗿𝘆 𝗻𝗮𝗿𝗿𝗮𝘁𝗶𝘃𝗲, negotiating 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀 and 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗱𝗲𝗮𝗹𝘀, or designing 𝘁𝗲𝗮𝗺 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲𝘀 required to scale. I shift between sparring partner and hands-on execution to drive real outcomes.

𝗦𝗰𝗮𝗹𝗲𝘂𝗽 𝗢𝗽𝗲𝗿𝗮𝘁𝗼𝗿𝘀 𝗙𝘂𝗻𝗱
I am building a venture fund designed to channel the experience of 𝗦𝘄𝗶𝘁𝘇𝗲𝗿𝗹𝗮𝗻𝗱'𝘀 𝘀𝗰𝗮𝗹𝗲𝘂𝗽 𝗲𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 into the next generation of tech startups by providing founders direct access to an 𝘂𝗻𝗺𝗮𝘁𝗰𝗵𝗲𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗼𝗿 𝗻𝗲𝘁𝘄𝗼𝗿𝗸 to avoid costly mistakes and scale faster.

--- LET'S TALK ---

𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝘀𝗰𝗮𝗹𝗲? 
If you are looking to 𝗽𝗿𝗲𝘀𝘀𝘂𝗿𝗲-𝘁𝗲𝘀𝘁 𝗵𝗶𝗴𝗵-𝘀𝘁𝗮𝗸𝗲𝘀 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀, build a 𝗿𝗲𝗽𝗲𝗮𝘁𝗮𝗯𝗹𝗲 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗲𝗻𝗴𝗶𝗻𝗲, or are seeking an 𝗼𝗽𝗲𝗿𝗮𝘁𝗼𝗿-𝗹𝗲𝗱 𝗳𝘂𝗻𝗱 for your next round: let’s connect.

--- TRACK RECORD ---

𝗧𝗵𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗼𝗿: Former CCO at ANYbotics; established a global category leader in industrial physical AI.

𝗧𝗵𝗲 𝗟𝗲𝗮𝗱𝗲𝗿: Hired and developed 50+ high-performers; expert in team culture as a driver of scaleup success.

𝗧𝗵𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗕𝘂𝗶𝗹𝗱𝗲𝗿: Leading the Swiss Scaleup Executives network and Europe's largest Robotics Executives community.

𝗧𝗵𝗲 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗩𝗼𝗶𝗰𝗲: Ranked #1 Global Robotics Voice (Favikon, 2025) with 100M+ yearly impressions, driving category authority and brand visibility for the ventures I support.

𝗠𝘆 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻: 15+ years of B2B leadership, including Hilti (#2 of 27 sales teams), leading a $200M Salesforce rollout, and PMO for $900M post-merger integration at Sulzer.

--- BEYOND WORK ---

𝗙𝗮𝗺𝗶𝗹𝘆: Proud dad of two amazing girls 👧🏼👶🏼
𝗦𝗼𝗰𝗶𝗮𝗹: Good food & drinks with friends 🍹
𝗠𝗶𝗻𝗱𝘀𝗲𝘁: Urgent curiosity & still day 1 🚀

Chief Commercial Officer (CCO)

As a member of ANYbotics’ executive leadership team, I lead all commercial teams & activities, incl. marketing, business development, strategic alliances & partnerships, direct sales, custom projects, field engineering, and customer success.

💼 #JOBS in #ROBOTICS 🤖 Here are 158 open positions in European #Robot companies - start your search here 👇

The best moment to enter robotics was a few years ago. 
The second best moment is TODAY 😎🔥🔥🔥 

This week, #hiring highlights from 15 companies:

🇸🇪 Rerun is building modern data infrastructure for robotics learning 👉 6 open roles (incl: Robotics ML Engineer, Rust Backend, Full Stack)

🇵🇱 SI Robotics builds deployable humanoid robots for defence and sovereign manufacturing 👉 5 open roles (incl: Defence Systems Eng, Physical AI Eng, V&V Lead)

🇫🇷 Deplace AI evaluates Physical AI for real use cases: insights & data for deployments 👉 3 open roles (incl: Founding ML Engineer, Robotics Engineer)

🇬🇧 Humanoid is empowering humanity by building the most reliable, and safe humanoid robots 👉 70 open roles (incl: Senior Simulation Lead, Senior Perception Engineer)

🇨🇭 Duatic is a producer of industrial humanoid robots focusing in intralogistics 👉 3 open roles (incl: Lead Robotics Software Engineer, Lead Manipulation)

🇩🇪 microagi is building the next gig economy fueling embodied AI training 👉 40 open roles (incl: High agency, grit nice people. 20 SWE 20 ops roles)

🇨🇭 FORGIS is building the brain that makes production plants intelligent 👉 1 open role (People & Organizational Excellence Lead)

🇬🇧 OLO Robotics is a robotics software platform for cloud simulation, visualisation and programming 👉 1 open role (Senior Roboticist)

🇨🇭 Flink Robotics does drop-in robots for logistics. Handle any object, anywhere, autonomously 👉 2 open roles (Field Robotics Engineer, Hardware Engineer Intern)

🇳🇱 Ambyon builds semantic perception based logistical healthcare robots 👉 1 open role (Mechanical Robotics Engineer)

🇨🇭 LAYERED (Automated Construction) revolutionizes construction with autonomous robots. 👉 2 open roles (Mechatronics Engineer, Robotics Software Engineer)

🇨🇭 ANYbotics automates industrial inspection, boosting uptime, cutting costs, improving safety 👉 15 open roles (incl: Principal PM, AI Engineer, HO System Architecture)

🇨🇭 Laelaps AI is pioneering AI-Driven Security Solutions 👉 2 open roles (Software Engineer (Full-Stack), Robotics Engineer (Navigation))

🇳🇱 #LatentWorldsAI builds the backend for reliable robot deployments 👉 1 open role (Robotics Software Engineer - TeleOperation)

🇨🇭 Embodied AI builds first commercial soft manipulator and AI foundation models for safe and intuitive robotics 👉 7 open roles (incl: Robotics Engineer, Business Developer, Founder Associate)


You are also hiring, but missing on the list? 🥲
👉 Feel free to add a comment with your info
👉 More importantly: Fill in this form to be featured in next week's post: https://lnkd.in/eSFaSzUx

Cheers
Enzo


🤖 Follow Enzo Wälchli for #robotics and #deeptech

Deeptech Operator | Scaled GTM 0–10M+ at ANYbotics | Cracking the Commercial Code for Tech Founders | Launching Switzerland’s Scaleup Operators Fund

💼 #JOBS in #ROBOTICS 🤖 I get dozens of requests for intros daily, but if you want to land a job in robotics, start here 👇

🤖 European Robotics is absolutely on fire 🔥🔥🔥

Here are a few select companies hiring:

🇮🇹 Dronemaster : 2 roles (incl: developer, robotic engineer)

🇪🇸 Dronomy : 1 role (incl: Robotics Engineer)

🇨🇭 Flexion Robotics : 9 roles (incl: Lead - Dexterous Manipulation, Research Engineer - Generative Humanoid Motion Generation, Talent Acquisition Partner)

🇨🇭 Tethys Robotics : 2 roles (incl: Sales Representative / Key Account Manager Offshore Energy & Defense, Sales Support Engineer – Targeting former EOD divers or AUV / ROV operators)

🇬🇧 OLO Robotics : 1 role (incl: Senior Roboticist)

🇩🇪 microagi : 42 roles (incl: Embedded Firmware Engineer, Founding ML Engineer, Computer Vision Engineer)

🇨🇭 FORGIS : 2 roles (incl: Edge AI Engineer: design, deploy, and optimize AI systems that run directly on industrial hardware, where milliseconds matter and data volumes are immense; Forward deployed engineer: design and deploy AI models and robots on the factory floor to solve real production problems and turn cutting-edge tech into industrial reality)

🇪🇸 PAL Robotics : 2 roles (incl: Senior Firmware Engineer & Talented Player)

🇩🇪 Innok Robotics : 7 roles (incl: Sales Manager, Supply Chain Manager, Service- und Inbetriebnahmetechniker)

🇨🇭 Avientus : 1 role (incl: Aerospace / Mechanical Engineer)

🇮🇹 Cyberwave : 1 role (incl: Chief of Staff)

🇨🇭 ANYbotics : 16 roles (incl: Head of System Architecture, Senior TL Electronics)


You are also hiring, but missing on the list? 🥲
👉 Feel free to add a comment with your info
👉 More importantly: Fill in this form to be featured in next week's post: https://lnkd.in/eB9qreSY 

Cheers
Enzo

🤖 Follow Enzo Wälchli for #robotics and #deeptech

🇨🇭 SWISS #SCALEUP EXECUTIVES 🦄 Silently building Switzerland's most #powerful startup exec community 🚀

We met for another breakfast yesterday - we do those gatherings 2x/quarter. 

The CURATION:

✔️ Only Scaleups (10M revenues, 100 FTE, 30M+ funding, international)

✔️ Only Executices

✔️ No Exceptions 

Like that, already 180 execs in the community. Growing. 

The WHO IS WHO. (by merit, not ego).

If you think about it: Those are the decision makers of the biggest and most successful #startups of Switzerland 🥰

This is the group that builds companies that will shape Switzerland's economy of the #future 💪

Absolute amazing group - basically the lion's club / rotary club of the future ☺️

And what's next: Giving back experience to earlier stage startups in the ecosystem, with operators launching the Flywheel. 

2026 will be exciting, a lot is cooking :) stay tuned. 

Cheers 
Enzo

👉 Follow Enzo Wälchli for #startup #deeptech and #robotics

⁉️ Reflective Question: When did you last see so many #Robotics C-Level in one frame? My guess: #Never 😎 Why? This is #Europe Robotics Virtual C-Level Coffee Round 👇

Every Week on Friday: 🤖 Robotics Coffee ☕

09:30 ⏱️ Welcome 
09:33 ☕ Break-out rooms of 3, random assignment → 25min Coffee & Chat
09:58 📸 Back to main room → SELFIE time & retro
10:00 🚪 End

This week was already 2x the participants of last week.

Also the group of Europe Robotics Executives is growing like crazy. 250 C-Level already. Let me know if you want to join (Robotics Company, 5+ FTE, C-Level).

Trust me when I say:
✅ Europe Robotics is on Fire 
✅ We are building Europe's #Future
✅ This is the biggest Robotics C-Level Community out there

And it's only 10 days old 🤣 Let's see where this goes!!

MOMENTUM !?

LFG 🏃

Cheers
Enzo

👉 Follow Enzo Wälchli for #robotics and #deeptech 🤖

📣 Project Switzerland is live: Pairing top-shot #scaleups with experienced #operators - that's what the ecosystem needs 🚀 As #ambassador of the program, I can nominate startups that meet the following criteria:

Selection criteria (3 out of 4 must be met):
🤝 ARR: CHF 2–10 million 
📈 Market potential: > CHF 200 million annual revenue 
👥 Team size: > 15 employees 
💰Financing: at least CHF 2 million raised from investors

Submission deadline is mid February.

Awesome to witness how much energy is flowing into the Swiss startup ecosystem right now - LFG 🏃

On that note: Was positively surprised earlier this week that Switzerland already represents 44% of VC funding compared to Germany or France and is clear #4 ecosystem in Europe. Clearly punching well above its weight 🔥🔥🔥

That's music in my ears 🎶

Cheers
Enzo

👉 Follow Enzo Wälchli for #deeptech and #robotics 🤖

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The Battle

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