RoboSuccess

CEO and Founder

Humanoids Summit

VP of Marketing

Duckietown

As the Head of Growth at Duckietown, I spearhead strategic initiatives aimed at driving business expansion and enhancing market penetration. My role involves a dynamic combination of data-driven marketing strategies, user acquisition, and partnership development to foster scalable growth. I focus on identifying and capitalizing on new opportunities to increase our customer base and strengthen our brand presence in the autonomous vehicle learning environment. By leveraging innovative outreach techniques, I ensure that Duckietown not only reaches but exceeds its growth objectives, maintaining its position at the forefront of educational robotics.

Head of Customer Success

Daily Connect

As a leader, my responsibility is to oversee the overall customer satisfaction of the company. This role involves strategizing and implementing processes that improve customer interactions and experiences across all touchpoints. My goal is to create a department and various strategies to help us understand customer needs and expectations, analyze feedback, and coordinate with different departments to ensure a cohesive and positive customer journey. I am working on monitoring and improving the performance metrics, leading customer experience teams, and staying abreast of market trends to drive improvements in service quality, customer retention, and brand loyalty for our different products.

Chief of Growth

The Latina Success

As a passionate advocate for diversity in tech, our team is dedicated to promoting and supporting Latinos in the industry. We strive to educate and empower the Hispanic community with effective strategies for success in Customer Success. Join us in our mission to create a more inclusive and equitable tech landscape for all.

Founder

Formant

As the first Customer Success Manager, I played a pivotal role in shaping and driving the success of our organization. I strategically developed and implemented various initiatives to enhance our services and pave the way for a successful market launch. Being the pioneer CSM, I established best practices and procedures that became the foundation for our customer success department.

Principal Customer Success Manager

Blue Ocean Robotics

Throughout my time at Blue Ocean Robotics (BOR), I prioritized providing exceptional services to customers by meeting their needs and ensuring their satisfaction. I served as a voice of the customer, communicating their feedback and requirements to Marketing, Sales, and Product Development teams.

Senior Customer Success Manager (Americas Region)

Genius Plaza

During my tenure, I successfully established and oversaw the development of the Customer Success and Customer Service departments, playing a pivotal role in their creation and growth. As a leader, I implemented effective strategies to ensure the success of our customers and drive the company's Go-to-Market initiatives.

Head of Customer Happiness at Genius Plaza

Plataformai

As a key member of the team, I played a pivotal role in the successful implementation of our software solutions for clients. By providing exceptional service and acting as a trusted consultant, I assisted clients in improving their administrative processes and achieving their goals. I effectively managed a portfolio of over 100 customer relationships, working closely with them to create efficient workflows and enhance their procedures.

Lead of Implementation

Robot GDL

As a pivotal team member, I assumed a leadership role in overseeing the operations of sales, marketing, and customer experience departments, driving their success and ensuring seamless operations. I spearheaded impactful sales campaigns that yielded significant results, positioning the company for growth and prosperity.

Director of Customer Operations

Aligning technology, humans, robots, and business | Chief Customer Officer | Technology, SaaS, RaaS and Robotics Expert | Startup Advisor | Women in Tech Advocate | Latinos in Tech Mentor

As a proud Latina with over 15 years of experience leading Customer Success and Growth teams across high-tech startups, I bring a unique perspective shaped by my heritage and professional journey. My background as an Industrial Engineer and current pursuit of an MBA provides me with the strategic and analytical skills necessary for scaling businesses and identifying market fit.

Throughout my career, I’ve had the privilege of working with diverse teams to cultivate customer-centric cultures and drive operational efficiency. I specialize in guiding companies through various growth stages by implementing Customer Success frameworks tailored to their unique needs. My passion lies in helping founders and executives understand the vital role Customer Success plays in achieving sustainable growth.

As a member of the Women in Robotics community, I am dedicated to empowering women in tech and mentoring fellow Latinas to pursue careers in STEM. Most recently, I founded The Latina Success, an agency that supports companies' Customer Success initiatives by providing fractional services designed to optimize customer engagement and retention strategies.

Jesica Chavez 🤖🎙️

Happy International Humanoid Day!

Celebrating this day at the best event with the best community ever!

Humanoids Summit

#HumanoidsSummit #Humanoids #AI #Robots4Good

The day has finally arrived! The Humanoids Summit kicks off today, and I can’t wait to reconnect with familiar faces and meet the amazing robots coming to life on our stage.

Humanoids Summit 
#Humanoidssummit #robots4good

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What an incredible way to close out the year—an outstanding event surrounded by inspiring people. The Humanoids Summit Silicon Valley 2025 brought together more than 2,000 attendees and showcased just how far this industry has come. I’m truly proud to be part of this community and to witness these advancements firsthand. Already looking forward to what 2026 will bring.

Jeff Frick Kimate Richards Modar Alaoui Marya Unwala Lisa Her Duk Chun Jeff Burnstein Jeff Pittelkow Niv Sundaram Roy Zorba Lorenzo Juncaj Evan Wineland Aadeel Akhtar, PhD

#HumanoidsSummit #EndoftheYear #Robotics #AI

🚀 Check out the latest release from ObotX - open source universal robots!

The team has launched a new open-source Mobile Manipulator repository featuring the MORPH Series—two parallel-manipulator configurations on an omnidirectional base, all running in the simple Google DeepMind MuJoCo interface. Anyone can download, simulate, and experiment with the system.
What stands out is ObotX’s focus on radical affordability (estimated ~$1,500 build cost vs. ~$35,000 industrial systems) and their commitment to keeping the design open for personal and research use. The project is also rooted in a social mission: using accessible robotics to reduce hazardous labor and create pathways away from child labor worldwide

Repo 🔗 https://lnkd.in/dqDRWnZ7

#Humanoids #AI #Robotics #Simulation #OpenSource

Happy Thanksgiving to all my amazing community! 🧡

I officially started celebrating Thanksgiving 12 years ago when I moved to the United States, and every year it reminds me how much I have to be grateful for.

I’m thankful for this incredible journey, for the friendships I’ve built along the way, and for being part of such an inspiring community. I feel truly lucky to work on meaningful projects and collaborate with incredible companies and people.

Wishing you all a warm and joyful Thanksgiving!

#HappyThanksgiving #Thankful #Grateful #LatinainTech

Did you see those moves from Booster Robotics? 
As someone who loves dancing, I’m secretly hoping I get my moment to dance with him at the Humanoids Summit. 🤖💃

#HumanoidsSummit #Humanoids #PhysicalAI #WomeninRobotics

A human-inspired neck for humanoids, what a fascinating work!

Could this unlock new use cases for medical applications as well?

While many still criticize the humanoid boom, I see a different reality: these systems are evolving to support a wide range of use cases, some more meaningful than others, including advancing healthcare and medical research.

#Humanoids #AI #PhysicalAI #WomeninRobotics

The Humanoids Summit is returning to Silicon Valley, and the excitement is growing! We're almost at a sell-out, so if you don't want to miss this year-end event, be sure to reserve your spot today. 

#HumanoidsSummit #SiliconValley #AI #EmbodiedAI

https://lnkd.in/gRWHEVuJ

Open article: Humanoids Summit Returns to Silicon Valley by businesswire.com

Humanoids Summit Returns to Silicon Valley

Good morning from the beautiful UP Michigan! 

Before the holiday rush begins, give yourself a midweek pause. Gratitude grow in the moment we used to stop and notice.

#wednesdaywisdom #startuplife #womeninrobotics #gratitude

CEO, Principal Analyst Intelligent World•Helping AI-Driven Companies Generating Success•Top10 AI-Data-IoT-Influencer

My continuous pursuit to advance education and thought leadership in big data, IoT, AI, machine learning, 5G, deep learning, predictive analytics, cloud, edge and data science has evolved into my Top 10 Global Influencer and Thought Leader recognition by renowned institutions, and a combined social media presence that reaches over 500,000+ active data and analytics fans across Twitter, Instagram, Facebook, YouTube, Pinterest and LinkedIn.
➨Connect on other channels as well: https://linktr.ee/RonaldvanLoon

I’ve taken this knowledge, experience and connections and developed a platform called Intelligent World. 

Intelligent World is a thought leader, analyst and influencer network that connects businesses, experts and influencers to new audiences, and empowers them to collaborate, create and share exciting new content. 

Here, tech, AI, data and analytics enthusiasts can receive in-depth education from the brightest minds across the world, and even access opportunities for free coaching courses.

Check which free courses can advance your business and career. 
➨http://bit.ly/32GQl71

For tech vendors, service providers, analyst firms and agencies, Intelligent World helps them to create & produce engaging educational content with leading minds, influencers, analysts, authors and thought leaders so they can reach and engage with millions of tech lovers and extend their industry leadership.

Are you responsible for PR & Communication, Marketing or  Analysts Relationship? Follow my "Behind-the-Scenes" Social Media Channel 
➨https://bit.ly/3N0soOG

Is your C-level team and board of advisors fully up to date with all new AI capabilities and do they know how to digitally transform your company? In an "interactive virtual boardroom" session your team will get inspired by trends, and relevant cases and be able to define your strategy during a boardroom meeting.
➨DM me on Linkedin

Do you have a digital event and need an inspiring keynote speaker or moderator?
➨DM me on Linkedin

Domain experts, analysts, thought leaders, influencers and executives have knowledge to share; but they lack the platform and experience in creating & producing engaging, meaningful content. Intelligent World provides the tools, the people and processes needed to share their expertise. 

DM me to extend your thought leadership and join an exclusive group of industry leaders. 
➨DM me on Linkedin

Ronald van Loon

What if your AI needed to perform at 99.999 percent accuracy because lives and billion-dollar assets depend on it?

I explored this firsthand today in New York at Industrial X Unleashed, where I spoke with industry leaders about the realities shaping the future of industrial operations. And one thing became impossible to ignore: the industrial world is facing a perfect storm of aging infrastructure, fragile supply chains, and teams that urgently need new skills to keep up.

In this environment, AI cannot be experimental, it must be dependable, trusted, and secure. When a plane is in the air, when a production line is running, or when a critical asset is operating, there is simply no room for error.

Industrial AI has to deliver with near-zero tolerance for failure. That level of certainty is not optional, it is the baseline for adoption.

For executives, this shifts the conversation. It is no longer about AI pilots or proofs of concept, it is about operational readiness, data integrity, and long-term resilience. Leaders who can align technology, teams, and processes around this standard will define the next era of industrial competitiveness.

The takeaway is clear: the future of industrial AI will belong to organizations that treat reliability as their primary innovation strategy.

Learn More: https://lnkd.in/ecSCTwBw 

#IFSpartner #IFS #IndustrialAI #IndustrialX IFS #ArtificialIntelligence #DigitalTransformation #Automation #Manufacturing #CyberSecurity #Innovation

Would you bet lives on best-effort connectivity?

When emergencies strike, milliseconds separate rescue from tragedy. First responders—firefighters, paramedics, officers—depend on drones, ECG streams, and bodycam feeds that can’t afford to buffer.

Yet most networks still operate on “best effort.” When congestion hits, response slows, and lives hang in the balance.

Enter SAFE moments—a breakthrough in differentiated connectivity. By giving emergency teams a priority network slice, bandwidth and resilience follow the incident in real time. Congestion no longer decides outcomes—technology does.

For leaders in telecom, defense, and public safety, this is more than innovation. It’s a redefinition of network reliability as a moral imperative—and a powerful example of how CSPs can deliver societal value through intelligent infrastructure.

I explored how Ericsson’s differentiated connectivity isn’t just keeping devices online—it’s keeping people alive.

Discover how SAFE moments transform public safety: https://bit.ly/SafeMoment

#EricssonAmbassador #5G #Connectivity #Networking #Telecom #Innovation #Resilience #DigitalTransformation

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Jesica Chavez 🤖🎙️

Ronald van Loon

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The Battle

Jesica Chavez 🤖🎙️

Ronald van Loon

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jesica Chavez 🤖🎙️'s LinkedIn Performance

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Performance ScoreJesica Chavez 🤖🎙️'s LinkedIn Performance