RoboSuccess

CEO and Founder

Humanoids Summit

VP of Marketing

Duckietown

As the Head of Growth at Duckietown, I spearhead strategic initiatives aimed at driving business expansion and enhancing market penetration. My role involves a dynamic combination of data-driven marketing strategies, user acquisition, and partnership development to foster scalable growth. I focus on identifying and capitalizing on new opportunities to increase our customer base and strengthen our brand presence in the autonomous vehicle learning environment. By leveraging innovative outreach techniques, I ensure that Duckietown not only reaches but exceeds its growth objectives, maintaining its position at the forefront of educational robotics.

Head of Customer Success

Daily Connect

As a leader, my responsibility is to oversee the overall customer satisfaction of the company. This role involves strategizing and implementing processes that improve customer interactions and experiences across all touchpoints. My goal is to create a department and various strategies to help us understand customer needs and expectations, analyze feedback, and coordinate with different departments to ensure a cohesive and positive customer journey. I am working on monitoring and improving the performance metrics, leading customer experience teams, and staying abreast of market trends to drive improvements in service quality, customer retention, and brand loyalty for our different products.

Chief of Growth

The Latina Success

As a passionate advocate for diversity in tech, our team is dedicated to promoting and supporting Latinos in the industry. We strive to educate and empower the Hispanic community with effective strategies for success in Customer Success. Join us in our mission to create a more inclusive and equitable tech landscape for all.

Founder

Formant

As the first Customer Success Manager, I played a pivotal role in shaping and driving the success of our organization. I strategically developed and implemented various initiatives to enhance our services and pave the way for a successful market launch. Being the pioneer CSM, I established best practices and procedures that became the foundation for our customer success department.

Principal Customer Success Manager

Blue Ocean Robotics

Throughout my time at Blue Ocean Robotics (BOR), I prioritized providing exceptional services to customers by meeting their needs and ensuring their satisfaction. I served as a voice of the customer, communicating their feedback and requirements to Marketing, Sales, and Product Development teams.

Senior Customer Success Manager (Americas Region)

Genius Plaza

During my tenure, I successfully established and oversaw the development of the Customer Success and Customer Service departments, playing a pivotal role in their creation and growth. As a leader, I implemented effective strategies to ensure the success of our customers and drive the company's Go-to-Market initiatives.

Head of Customer Happiness at Genius Plaza

Plataformai

As a key member of the team, I played a pivotal role in the successful implementation of our software solutions for clients. By providing exceptional service and acting as a trusted consultant, I assisted clients in improving their administrative processes and achieving their goals. I effectively managed a portfolio of over 100 customer relationships, working closely with them to create efficient workflows and enhance their procedures.

Lead of Implementation

Robot GDL

As a pivotal team member, I assumed a leadership role in overseeing the operations of sales, marketing, and customer experience departments, driving their success and ensuring seamless operations. I spearheaded impactful sales campaigns that yielded significant results, positioning the company for growth and prosperity.

Director of Customer Operations

Aligning technology, humans, robots, and business | Chief Customer Officer | Technology, SaaS, RaaS and Robotics Expert | Startup Advisor | Women in Tech Advocate | Latinos in Tech Mentor

As a proud Latina with over 15 years of experience leading Customer Success and Growth teams across high-tech startups, I bring a unique perspective shaped by my heritage and professional journey. My background as an Industrial Engineer and current pursuit of an MBA provides me with the strategic and analytical skills necessary for scaling businesses and identifying market fit.

Throughout my career, I’ve had the privilege of working with diverse teams to cultivate customer-centric cultures and drive operational efficiency. I specialize in guiding companies through various growth stages by implementing Customer Success frameworks tailored to their unique needs. My passion lies in helping founders and executives understand the vital role Customer Success plays in achieving sustainable growth.

As a member of the Women in Robotics community, I am dedicated to empowering women in tech and mentoring fellow Latinas to pursue careers in STEM. Most recently, I founded The Latina Success, an agency that supports companies' Customer Success initiatives by providing fractional services designed to optimize customer engagement and retention strategies.

Jesica Chavez 🤖🎙️

Happy International Humanoid Day!

Celebrating this day at the best event with the best community ever!

Humanoids Summit

#HumanoidsSummit #Humanoids #AI #Robots4Good

The day has finally arrived! The Humanoids Summit kicks off today, and I can’t wait to reconnect with familiar faces and meet the amazing robots coming to life on our stage.

Humanoids Summit 
#Humanoidssummit #robots4good

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What an incredible way to close out the year—an outstanding event surrounded by inspiring people. The Humanoids Summit Silicon Valley 2025 brought together more than 2,000 attendees and showcased just how far this industry has come. I’m truly proud to be part of this community and to witness these advancements firsthand. Already looking forward to what 2026 will bring.

Jeff Frick Kimate Richards Modar Alaoui Marya Unwala Lisa Her Duk Chun Jeff Burnstein Jeff Pittelkow Niv Sundaram Roy Zorba Lorenzo Juncaj Evan Wineland Aadeel Akhtar, PhD

#HumanoidsSummit #EndoftheYear #Robotics #AI

🚀 Check out the latest release from ObotX - open source universal robots!

The team has launched a new open-source Mobile Manipulator repository featuring the MORPH Series—two parallel-manipulator configurations on an omnidirectional base, all running in the simple Google DeepMind MuJoCo interface. Anyone can download, simulate, and experiment with the system.
What stands out is ObotX’s focus on radical affordability (estimated ~$1,500 build cost vs. ~$35,000 industrial systems) and their commitment to keeping the design open for personal and research use. The project is also rooted in a social mission: using accessible robotics to reduce hazardous labor and create pathways away from child labor worldwide

Repo 🔗 https://lnkd.in/dqDRWnZ7

#Humanoids #AI #Robotics #Simulation #OpenSource

Happy Thanksgiving to all my amazing community! 🧡

I officially started celebrating Thanksgiving 12 years ago when I moved to the United States, and every year it reminds me how much I have to be grateful for.

I’m thankful for this incredible journey, for the friendships I’ve built along the way, and for being part of such an inspiring community. I feel truly lucky to work on meaningful projects and collaborate with incredible companies and people.

Wishing you all a warm and joyful Thanksgiving!

#HappyThanksgiving #Thankful #Grateful #LatinainTech

Did you see those moves from Booster Robotics? 
As someone who loves dancing, I’m secretly hoping I get my moment to dance with him at the Humanoids Summit. 🤖💃

#HumanoidsSummit #Humanoids #PhysicalAI #WomeninRobotics

A human-inspired neck for humanoids, what a fascinating work!

Could this unlock new use cases for medical applications as well?

While many still criticize the humanoid boom, I see a different reality: these systems are evolving to support a wide range of use cases, some more meaningful than others, including advancing healthcare and medical research.

#Humanoids #AI #PhysicalAI #WomeninRobotics

The Humanoids Summit is returning to Silicon Valley, and the excitement is growing! We're almost at a sell-out, so if you don't want to miss this year-end event, be sure to reserve your spot today. 

#HumanoidsSummit #SiliconValley #AI #EmbodiedAI

https://lnkd.in/gRWHEVuJ

Open article: Humanoids Summit Returns to Silicon Valley by businesswire.com

Humanoids Summit Returns to Silicon Valley

Good morning from the beautiful UP Michigan! 

Before the holiday rush begins, give yourself a midweek pause. Gratitude grow in the moment we used to stop and notice.

#wednesdaywisdom #startuplife #womeninrobotics #gratitude

Qviro.com - Robotics Reviewed

Qviro is the biggest marketplace for industrial automation technology (Industrial robotics, grippers, machine vision, robotics software, mobile robots,...)

Engineers can easily compare all brands in the global market based on authentic user reviews.

Co-Founder | Managing Director

Agoria

Agoria Young Professionals is the prime networking community for tech industry-minded young professionals in Belgium.

Agoria Young Professionals aims to connect young technology professionals on a regular basis, to inspire them vividly about the future of technology, and to give them direction on how to develop their professional careers in a rapidly evolving environment and on what mindset and (technological) skills are needed to be at the forefront.

What is Agoria?

Agoria is laying out a pathway for all technologically inspired companies in Belgium that strive for progress based on the development or application of innovations. More than 1,900 Belgian technology companies are members of Agoria.

Member of  Steering Commitee of Agoria Young Professionals

Merino Consulting Services

Business consultant in Industry 4.0 technology Arkite

Industry 4.0 Manager

Virtual Industry Fair

Virtual Industry Fair is the first online Industry 4.0 fair!

The most efficient way to stay up to date on topics like Smart Manufacturing and Digital Supply Chains.

Explore technologies and meet the suppliers at their virtual booths, connect with experts in the networking lounge or get inspired by the keynote speakers in our auditorium.

We organized successful virtual events with 1500 attendees and paying customers as Siemens, Beckhoff, Omron, ifm, Festo, Robovision,...

www.virtualindustryfair.com

Co-Founder

Arkite NV

Human Interface Mate (HIM) is the ultimate “Virtual Guardian Angel”. HIM is looking over the shoulder of the manufacturing operator warning as soon as a wrong operation is in progress and navigating towards standardized work. HIM reduces the Cost of Poor Quality, increases work efficiency by reducing control operations and creates the possibility for a two way information with the rest of the plant. HIM works contactless based on 3D sensor technology with smart software. More information on our website http://www.arkite.be/

Project Engineer

TMC is an international engineering consultancy company that brings expertise to its clients. All around the world TMC supports them with the realization of their technological challenges. 

Based on a unique Employeneurship model, TMC unites scientists, researchers or engineers with passion for all aspects of technology and a fascination for large and smaller technological breakthroughs. 
To know more about our unique business model and how you could benefit from it, please have a look at our website: https://tmc-employeneurship.com/

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First project @ Arkite

Engineering consultant -  Employeneur

KU Leuven

Automatic context adaptation in robot programming by demonstration using an invariant motion representation.

Master Thesis Student

- Feasibility study with regard to an optimization of the compressed air equipment including the design of a heat recovery module.

- Design of an alternative temperature measuring system to replace a thermocouple to measure the temperature of highly abrasive granulates.

I worked on the maintenance department of DSM Specialty Compounds in Genk.

Summer Intern

Hey there, fellow digital marketing wizards! 👋 I studied mechanical engineering but my true passion is digital marketing. From robots and vision technology to lead generation and awareness, I'm here to bring a fresh twist to online marketing in an industrial setting.

🔧 My professional journey 

I started my career as a project engineer. I got the opportunity to travel to over 50 factories (automotive, electronics, heavy machinery, aerospace,...) in 20 countries (China, India, Italy, Germany,...) both for technical programming and for sales.

Current Venture 🛠️

At the beginning of 2021 Jorg and I started Qviro based on personal frustration. It’s hard work but I feel privileged to get this opportunity. We have an amazing team that we can count on and together we are growing rapidly.

Qviro is the biggest online marketplace for industrial robotics and vision. We list an enormous offering of brands, from the biggest (ABB, Fanuc, Cognex, Sick, Universal Robots,...) to new innovative companies.

My passions 🌐

I discovered this whole world of digital marketing that got me super excited. Think Google Ads, snazzy websites, affiliate marketing and smart demand generation strategies – I'm hooked!

Let’s connect 🌟

Let me be your go-to person in the exciting blend of industry and digital marketing. From lead generation to getting your brand out there, I'm here to be your partner in crime. I'm not just a founder; I'm someone who wants to share ideas, explore new angles, and make things happen.

Ready to join forces? Connect with me and let's make some waves!

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