Roche

•	I provide leadership for transformation activities necessary for the progressive organizational evolution
•	I work with multiple teams to continuously evolve the ways of working to ensure realization of business and customer value and also help teams to be high performing
•	I guide our partners through the agile culture shift. Facilitating change in mindset and behaviors via a range of tools and practices
•	Train teams on the agile methodologies and oversee the development of agile teams to ensure effective outcomes for the enterprise
•	I serve as a neutral and objective partner to help navigate roadblocks in the adoption process.
•	I come with the growth mindset and attitude to make a difference, and a start-up mentality
•	I have significant team and individual coaching and facilitation expertise
•	I am able to successfully navigate complex, multicultural and highly matrix environments
•	I influence & engage towards a common goal through working collaboratively with and
through others
•	I coach, facilitate and mentor and able to guide and help people to figure out the right solutions for their challenges
•	I challenge the status quo when needed

Agile Coach

Roche is undergoing an ‘Agile Transformation Journey’ across this almost 100 000 employee organization.  As a Transformation Partner, I had 2 roles: (1) I operated in the engagement stream of the Product Development function (5000+ organization) and formed a key part of the enabling team. (2) I also partnered with the Polish affiliate (200+ organization) in their transformation journey.
My objective was to understand, get excited about and engage employees in this organizational change, which I (successfully!) achieved through:
•	Managing stakeholder relationships with countless international clients, leadership teams and work stream leads
•	Leading discussions with stakeholders on change and employee engagement 
•	Expertly navigating the complexities and politics associated in driving change in a multinational organization 
•	Leading change interventions, and engaging with functional leaders for focus group sessions and workshops

Transformation & Engagement Partner

•	Drove the strategic agendas and actions forward for the PDEx Leadership Team and Site Leadership Forum 
•	Proactively identified opportunities and driving change to enhance team performance and become better and more efficient at what we do

Business Manager - Pharma Development Excellence (PDEx)

pREDi (Pharma Research & Early Development for Informatics) change project, across 5 sites with ~200 employees: 
•	Led the teams and tasks on the organizational change project that made way for the development and delivery of the new pREDi business operating model 
•	Provided strategic support to the Global Head and Leadership Team
•	Managed internal and external communications, skilfully and sensitively handling challenging staff feedback

Global Change Manager & Portfolio Delivery -pREDi (Pharma Research & Early Development-Informatics) 

Group Audit SAP GRC Change Management Project: 
•	Led the team which implemented the global policy for segregation of duties (SoD) and access controls, the process and SAP GRC tool, involving 140 entities and 600 colleagues
•	Created Global Roche Policy, with input from multiple stakeholders including business, IT, Group Audit and KPMG 
•	Led the core project team, resolved 130,000 SoD conflicts in year one and met all project timelines

SAP GRC Project & Change Manager

Novartis

•	Managed the end-to-end process and SAP GRC tool implementation for 30+ Pharma companies globally 
•	Developed Best in Class standards of segregation of duties rules across 14 SAP functional areas (200+ controls) 
•	Finalist for the 2006 ‘Global IT’ Award
•	Performed post-implementation SAP audits with expertise in SAP SD and MM. Monitored results.

Global Project  & Change Manager

GlaxoSmithKline

SAP Stream Lead

I am on a mission to transform workplace culture by making psychological safety a fundamental, non-negotiable priority.  I believe it's not enough to rely on individual efforts or well-meaning policies—we need collective action and shared accountability.

Our workplaces must have everyone feeling safe enough to engage in meaningful discussions, valued for who they are, and empowered to contribute their unique skills and talents.

𝐖𝐡𝐲 𝐈 𝐂𝐚𝐫𝐞: 
I proudly display six flags on my front door—representing Canada, India, Germany, South Africa, the Philippines, and Switzerland. These flags symbolize both my household and my belief in equality, regardless of background.

Having lived, worked, and traveled in nearly 40 countries, I’ve seen firsthand the power of diversity and the strength that comes from embracing our differences. Sadly, I’ve also witnessed the damage caused when people’s voices aren’t valued, or worse, when workplace abuse is ignored.

𝐓𝐡𝐚𝐭’𝐬 𝐰𝐡𝐲 𝐈 𝐟𝐨𝐮𝐧𝐝𝐞𝐝 𝐕𝐚𝐧𝐠𝐮𝐚𝐫𝐝 𝐕𝐨𝐢𝐜𝐞𝐬, 𝐚 𝐧𝐨𝐭-𝐟𝐨𝐫-𝐩𝐫𝐨𝐟𝐢𝐭 𝐝𝐫𝐢𝐯𝐢𝐧𝐠 𝐚 𝐠𝐥𝐨𝐛𝐚𝐥 𝐦𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐭𝐨 𝐦𝐚𝐤𝐞 𝐩𝐬𝐲𝐜𝐡𝐨𝐥𝐨𝐠𝐢𝐜𝐚𝐥 𝐬𝐚𝐟𝐞𝐭𝐲 𝐚 𝐩𝐫𝐢𝐨𝐫𝐢𝐭𝐲 𝐢𝐧 𝐰𝐨𝐫𝐤𝐩𝐥𝐚𝐜𝐞𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝. 

𝐖𝐡𝐚𝐭 𝐈'𝐯𝐞 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐝: 

👉 𝑬𝒎𝒑𝒍𝒐𝒚𝒆𝒆 𝑬𝒏𝒈𝒂𝒈𝒆𝒎𝒆𝒏𝒕: >20 global awards/recognitions for fostering motivated teams.
👉 𝑪𝒉𝒂𝒏𝒈𝒆 𝑳𝒆𝒂𝒅𝒆𝒓𝒔𝒉𝒊𝒑: > 20 years of experience leading successful transformations across multinationals, reshaping cultures, and fostering alignment.
👉 𝑴𝒐𝒗𝒆𝒎𝒆𝒏𝒕 𝑳𝒆𝒂𝒅𝒆𝒓:  In 2019, I launched a grassroots movement that grew to > 25,000 engagements in 2 years, demonstrating my belief in the strength of collective action.

𝐇𝐨𝐰 𝐖𝐞 𝐂𝐚𝐧 𝐖𝐨𝐫𝐤 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫: 

👉 𝑭𝒐𝒓 𝑰𝒏𝒅𝒊𝒗𝒊𝒅𝒖𝒂𝒍𝒔 & 𝑴𝒂𝒏𝒂𝒈𝒆𝒓𝒔: If you're seeking 1:1 support or team coaching, Vanguard Voices provides coaching & facilitation support to help you thrive.
👉 𝑭𝒐𝒓 𝑪𝒐𝒂𝒄𝒉𝒆𝒔 𝒂𝒏𝒅 𝑪𝒐𝒏𝒔𝒖𝒍𝒕𝒂𝒏𝒕𝒔: Join our platform to unite with professionals dedicated to this cause & amplify our impact together.
👉 𝑭𝒐𝒓 𝑪𝒐𝒎𝒑𝒂𝒏𝒊𝒆𝒔 𝒐𝒇 𝑨𝒍𝒍 𝑺𝒊𝒛𝒆𝒔: If you aim for more, collaborate with us. We are building strategic alliances with those most committed to psychological safety.

Let´s connect!
Email or DM me to discuss how we can work together to drive meaningful change in our world of work.

---

I also work for Roche. 
All opinions expressed are my own and do not necessarily represent the position of my employer.

Jessica Bensch

Kevin Singh

Training and consulting

Management Systems & Plans
WHS Management System Development
Integrated Management Systems Development (Safety, Quality & Environmental)
Systems aligned to best practice Standards (ISO 45001, ISO 9001 & ISO 14001)
Construction Project WHS Management Plans
SWMS development and review
Update Existing Systems

Workplace Safety and Compliance Assessments
Gap analysis against ISO 45001, ISO 9001 & ISO 14001.
Compliance Assessment against WHS Act and WHS Regulations
NSW Government Work Health and Safety Management System Guidelines (Edition 5) Certification and Auditing assistance
Inspection of physical hazards and risks
Review of existing safety documentation & procedures

Major Hazard Facilities
Process Safety and IMS review and development

Psychosocial Risk Assessments

ICAM Investigations

Safety Management System Training for Managers & Staff
WHS Due Diligence
HSR Training
HSR Refresher
WHS Committee Training
Risk Management Training
ICAM Investigation

Principal Director

RPC Technologies Pty Ltd

Group HSEQ & HR Manager

Orora

Managing HSEQ and Food Safety Management Systems

Integrated HSE, Quality and Food Safety Management Systems for multiple sites across Australia and New Zealand to reduce duplication of documents and administrative costs

Integrated the Internal and External Auditing Programs for multiple sites across Australia and New Zealand, saving Audit Days and approximate $30K in auditing and certification costs per year.

Business Systems Manager Eastern Region, Beverage Cans

Developed and implemented robust Hazard Identification, Risk Management and Incident reporting culture leading to reduction in medical treated Injuries and achieved 931 days LTI free

Developed and implemented strategies to address reported hazards, risks, incidents and overdue actions; reducing overdue actions by 86%.

Achieved reduction in Workers Compensation Costs in Revesby by 50% through pro-active incident minimization and early Return to Work programs

Implemented e-contractor induction system, reducing on-site Induction administrative requirements, time and cost

Developed fruitful customer relationships, assisting in bi-directional flow of information between manufacturing sites and customers, thereby reducing the number of Customer Non Conformances by 60% over 5 years. Reduced the potential for and the financial impact of customer returns by management of Root Cause Corrective Action/Preventive Action (CAPA) process to address supplier and customer issues

Engaged and motivated operational personnel through high quality external and internal training programs, significantly improved performance through effective training, mentoring and guidance.

Business Systems Manager, Beverage Cans

Cinqplast Plastop

Quality Culture: Initiated and achieved a cultural change in Quality Performance, as well as compliance in strict TGA requirements to supply products to pharmaceutical companies. Maintained the Quality standards by performing stringent quality checks on products and inspecting the entire work flow.

Reduction in Customer Complaints: Achieved reduction in Customer complaints and Non Conformance. Analyzed the inspection data from multiple inspection operations and establish improvement programs that reduced the cost of production rework.

Individual Safety Compliance: Achieved HSE compliance through rigorous training and highly effective safety award/rewards program.

Reduction in Injury Rates and Workers Compensations Costs: Developed and implemented strategies to address Lead Indicators to proactively reduce Injury rates and Workers Compensation Costs.

Quality Assurance and Safety Manager

Duromer Products

Certification: Achieved certification to ISO 9001 within 12 months of joining the business.

Audit Program: Designed and implemented process level audit program, reducing internal identification and traceability quality issues related to customer deliveries.

Accountabilities: Enforced the quality accountabilities of everyone in manufacturing, including supervisors and hourly personnel by integrating quality personnel into production teams to create process ownership

Training Management: Developed revised problem solving training process with step by step approach for non-professions on the production floor to increase problem solving efforts

HPM Legrand Australia

Achieved certification to ISO 9001:2000 updating multiple management system and operational documentations to update from 9001: 1994.

Off shore Manufacturing Project: Successfully completed the project of offshore assembly of switchgear and importation related compliance. Audited batch records from previously conducted studies for completeness and compliance

Quality Engineer

A highly skilled and results driven HSEQ Management Systems Professional; career covers over 20 years of extensive experience in varied services and sectors ranging from Automotive, Switchgear; Plastics, Cardboard and Metal container packaging, Engineering, and Infrastructure organisations in Australia. 

Strengths include influencing and providing strong leadership and guidance in the development, implementation, monitoring, and review of both Systems and Operational requirements in HSE, Quality, Continual Improvement, Enterprise Risk, Incident, and Injury Management.

Strong Commercial awareness and operational understanding of the hazards, risks and processes relating to maintaining safety and environment compliant working environments. A proven track record of driving key business KPIs at all operational levels in collaboration with various business functions and different levels of management ensuring that the requirements of both external and internal stakeholders are aligned with the organisational values and vision. 

Hands on experience in developing assurance programs, functional and corporate objectives, targets and plans to manage HSE, and Quality in collaboration with functional and senior management, and quarterly reporting to Executive Team and the Board of Directors.

Implementing enterprise-wide assurance framework developing and implementing harmonised auditing system bases on ISO 19011. Managed Integrated Management Systems and third-party Certifications (SAI, LRQA, BV) across multiple organisations.

Well-developed communication skills and negotiation abilities in effectively securing key external and internal stakeholder engagement towards innovative best practice solutions and regulatory compliance.

Proficient at developing and managing HSEQ projects, examples include consolidation and streamlining of HSE, Quality and Food Safety Systems and Operational processes across multiple sites to minimize bureaucracy, duplication, and unnecessary administration, thus achieving savings in management and certification costs. 

Leadership and Mentoring of a team of HSE and Quality Professionals to develop champions for driving cultural change to acknowledge the changing needs of customers, requirements of industry standards and legislative changes.

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Jessica Bensch

Kevin Singh

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