Transforming IT Landscapes as Co-Founder & COO | Certified VCISO | Thought Leader in Cybersecurity & Managed IT

As the COO of BetterWorld Technology, I leverage extensive experience in the nonprofit sector and a proven track record as a VP of Technology to deliver operational excellence. As a certified VCISO, I specialize in providing strategic cybersecurity solutions alongside Managed IT and IT Consulting, helping organizations of all sizes stay secure, efficient, and innovative.

BetterWorld Technology is a nationwide, 24/7 Managed IT, Cybersecurity, and IT Consulting provider, delivering enterprise-grade solutions for organizations of all sizes. We’re big enough to offer robust, scalable technology and security services, yet small enough to provide personalized care and attention, ensuring tailored support that drives success.

John Jordan

CES showcases scale and spectacle, but  Eureka Park is where future ready technology first proves its value.

This is where next generation innovation moves from concept to commercial reality. Founders are pressure testing bold ideas, teams are solving problems most markets have not fully recognized, and technologies are emerging that will soon underpin modern enterprises.

For leaders thinking beyond near term cycles, Eureka Park offers a clear view into what comes next, not just new tools, but new operating models, security approaches, and ways to scale with intention.

At BetterWorld Technology | Managed IT & Cybersecurity , we pay close attention here, because early insight is how organizations turn innovation into durable advantage.

#CES2026 #EurekaPark #FutureOfTechnology #TechLeadership #EnterpriseIT #InnovationStrategy #BetterWorldTechnology

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If you are looking for a full stack developer my buddy Kirk Mendoza is not only amazing at what he does he is genuinely one of the best people I know.

It's scary for me getting back out there into job hunting. It's even scarier posting for the first time in awhile on a platform. For the better part of the last decade, I've been an FTE for somebody, somewhere. I always had a routine of 8 'ish to 5'ish (with an hour'ish lunch in between). Last year, I even added being a part-time student to schedule but made it work and got my certification. 

In that routine - that comfort - I failed to maintain my online presence, my portfolio of work along with my dwindling participation in the communities I used to draw inspiration from. My instinct is to blame something other than what it really is... complacency. When I was let go this past August, I needed to apply for jobs or sell myself again as a freelancer, a contractor, a candidate for something that will pay the bills. This unpreparedness crippled me - like when I stub my right pinky toe on the corner foot of our bed. It feels like forever to recover but eventually I do...

I've been working on my new portfolio and targeted the new year as my project delivery date. I learned a lot along the way; not just the coding stuff and responsive techniques but about the changes I need to do for myself, including participating more with community. I'd be lying if I said wasn't feeling anxiety sharing the link but here it goes...  (Oh, thanks if you read up this point, much appreciated!)  =]

Hey gang! I've been working on newest portfolio site! It's been a long time coming but, it's here. I'm not the greatest designer but, I did my best. Would love your feedback - positives and even the not so positives. 😅

Open article: Kirk Mendoza - Multimedia Developer - Let's work together! by kirk-mendoza.com

Kirk Mendoza - Multimedia Developer - Let's work together!

Great perspective from Kurt Smith on what CES 2026 really highlighted.
The tech is impressive, but the real challenge is not innovation. It is integration, alignment, and execution. That is where strategy actually earns its keep.
Well said and right on point. 

Tagging a few folks who should be thinking about this shift:
 Working Excellence @CES
#CES2026 #Strategy #AI #Leadership #Execution

Dedicated to helping companies innovate with new technologies like AI, cybersecurity, data, and cloud engineering.

CES 2026 once again delivered what it does best: a glimpse into what’s next. AI copilots embedded into everyday workflows. Edge computing operating at near-instant speed. Immersive platforms reshaping how we shop, work, and interact.

AI is advancing rapidly, but most teams are stuck on integration and alignment, not on innovation. Strategy turns what’s possible into what’s practical—and executable.

Working Excellence

#CES2026 #Strategy #AI #DigitalTransformation #Execution

By Kurt Smith Chief Revenue Officer, Working Excellence CES 2026 once again delivered what it does best: a glimpse into what’s next. AI copilots embed

Open article: CES 2026 Proved It: Strategy Wins, Not Just Technology by Kurt Smith • 3 min read

CES 2026 Proved It: Strategy Wins, Not Just Technology

There’s a moment, right after a new AI tool gets rolled out, when everyone looks around and wonders, Did we just make things safer, or more complicated?

I’ve been there. The pressure to innovate is real, but so is the risk of moving too fast. Autonomous agents, quantum computing, regulations that seem to change by the week... it’s enough to make even the most seasoned vCISO pause.

What I’ve learned is that strategy isn’t about chasing every shiny object. It’s about asking the hard questions: Does this align with our business goals? Are we building something sustainable, or just reacting to headlines?

Sometimes I catch myself getting swept up in the excitement, only to realize we haven’t talked about how this impacts the people actually using the tech. That’s where the real risk lives. And the real opportunity.

How do you balance innovation with security in your organization? I’d love to hear what’s working—and what’s not. #AI #cybersecurity #TechStrategy #vCISO #betterworldtech

There’s a certain irony in how much time we spend preparing for threats we can’t even name yet. Quantum computing, AI-driven attacks, regulations that feel like moving targets... it’s enough to make your head spin.

But here’s what keeps me grounded: the fundamentals don’t change. Risk management, clear communication, a culture where people feel safe to speak up—those are the anchors, no matter how wild the storm gets.

I’ve made my share of mistakes chasing the next big thing. Sometimes I wonder if we’d all be better off slowing down, asking better questions, and listening more to the folks on the front lines.

What’s one thing you wish you could slow down and do better? I’m genuinely curious. #cybersecurity #riskmanagement #vCISO #TechStrategy #betterworldtech

I used to think compliance was the finish line. You tick the boxes, pass the audit, and breathe easy for a year. But lately, it feels more like a treadmill that keeps speeding up.

Regulations like the EU AI Act are coming in hot, and suddenly the old playbook doesn’t cut it. I’ve watched teams scramble to retrofit policies, only to realize the real challenge is getting everyone to care about the why, not just the what.

Here’s the thing: governance isn’t about paperwork. It’s about trust. If your people don’t buy in, no framework will save you when things go sideways. I’ve learned more from hallway conversations than from any compliance checklist.

Sometimes I wonder if we’re all just a little too focused on the next big threat, and not enough on the basics. Like, do your teams know who to call when something feels off? Do they feel safe raising their hand?

What’s one small change you’ve made that actually stuck? I’m always looking for ideas that work in the real world. #compliance #governance #cybersecurity #vCISO #TechStrategy #betterworldtech

Open article: Ruben Hassid (@ruben) by substack.com

Stealth Startup

Chief Executive Officer and  Co-Founder

NABIS

Board Member

UMANA House of Funds

UMANA House of Funds (UMANA GP, LLC) is the General Partner of multiple investment vehicles and venture capital funds that we create in-house. The firm is a full-service fund operations platform owned by UMANA Inc, a multi-family office based in San Francisco, CA that focuses on servicing HNWI (High Net Worth Individuals) with a net worth between $10M to $300M. 

UMANA GP, LLC  is the General Partner to Ausum Ventures, B.Ausum Ventures, BABEL Ventures, Barbarella Ventures, and DuContra Ventures. Collectively, the funds have made an excess of 300+ investments since their inception in renowned startups such as Cue Health, Nabis, Public, Galy,  Blueland, COVE, Nebia, Crossing Minds, MyCrypto, Finless Foods, OpenNest Labs, VISE, Wild Earth, and many more. For more information on each venture fund, please visit:

https://www.umanahof.com/
https://www.ausum.vc/
https://www.babel.ventures/
https://www.ducontra.ventures/

Chief Executive Officer

TREC Brands (acquired)

VP Innovation & Corporate Development

Algonquin College of Applied Arts and Technology

Visiting Entrepreneur 

Gymtrack

- IoT hardware and software products in the fitness industry, sold both OEM and direct to fitness clubs
- Grew to a team of 40+ 
- Sold to some of the largest enterprise players in the vertical

Co-Founder

MyTutor.ca

Acquired

- Bootstrapped Ed Tech marketplace

Co-Founder and Director (acquired)

Experienced Founder, organizational leader, and investor, with a demonstrated history of working in the information technology, cannabis, and services industries. Skilled in Startups, Scaleups, Entrepreneurship Investing, Diligence, Impact Investing, Strategic Planning, Business Development, and Marketing Strategy.

Lee Silverstone

Everyone keeps trying to build “the L1 AI agent” for #MSPs.

Stop. 

The reality is that's not going to happen any time soon.

Agents need to learn specific roles and tasks within an MSP and not be thought of as generic. 

Want to know what actually works?

- Purpose-built agents for specific domains (Meraki, Datto Backup, M365 password resets, RMM alerts/actions, Triage and Dispatch)

- Agents trained on real world behavior, edge cases, telemetry, and vendor APIs

- Systems that learn from outcomes and self-improve, not static workflows or decision trees

What doesn’t:

- One generic L1 brain

- “AI workflows” that are just scripts with an LLM bolted on

- Tools that don’t compound knowledge over time

The future of MSPs isn’t replacing L1s with an AI agent,  it’s Agents (like the ones we build at zofiQ) that can handle repetitive tasks and ticket types so that L1s can be more human/customer centric.

#MSP #MSSP #AI #Agentic #zofiQ

Helping MSPs leverage AI @ zofiQ | CEO | 3X Founder | Former VC

🚨 🚀 Introducing the newest agent from zofiQ: Summary Line Agent 📝 

Small change. Massive downstream impact.

We just launched the Summary Line Agent for #MSPs on ConnectWise, built to automatically improve ticket summary lines only when it actually adds value.

What it does:

- Reviews each ticket and updates the summary only if needed
- Preserves existing prefixes & suffixes while rewriting just the core issue
- Adds a clear system note when changes are made
- Fully configurable via Board and Status Trigger Selection
- Supports SOP filterability for clean automation and reporting
- If the summary is already clear? It leaves it untouched.

The result:

 ✅ Cleaner boards
 ✅ More readable tickets
 ✅ Better automations, routing, and reporting
 ✅ Less manual cleanup for your team

Consistent ticket hygiene without the busywork.

Save time, save money, and keep your technicians focused on what actually matters. 🤖

#MSP #MSSP #AI #Agentic #zofiQ

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