The Customer Journey Maestro

If you can't beat them, join them. I have resigned from my own career as a freelance writer because AI is replacing people like me, and there's no point in waiting around for the inevitable. Now I'm focused on learning how business people can leverage AI. I don't yet have a service to offer around this, but I'm happy to discuss the practical applications of AI anytime.

B2B Strategy Advisor and Consultant

I specialize in building and executing content marketing strategies for companies seeking sustained revenue growth. My process is to create a customized messaging framework (aka, “brand story”), develop a content strategy and calendar, and execute the content strategy by building a content team and/or writing brand content.

Fractional Content Director

I love to write and create content of all kinds. My broad and deep experience across sales, marketing, and customer success gives me a unique perspective and the ability to write compelling content for just about any industry. My approach is to get the inside truth from the people behind each story, and I don’t believe in taking shortcuts. I write and publish for your customers, to engage them, educate them, and compel them to take action. The SEO stuff comes along for the ride. Let’s talk about your freelance writing/content needs.

Freelance Writer

I help B2B companies build and execute modern marketing strategies focused on customers.

B2B Marketing Advisor

Hire me on a full-time or part-time basis to up-level your go-to-market strategy. And it won’t cost you an arm and a leg.

Go-to-Market Strategy Advisor

Your customers have their own Journey that may not match your Funnel or Flywheel. If you want to understand their journey and be there when they need you, that takes work. Designing a customer experience that builds trust, now that's another level entirely. I'm here to help - on your journey.

Customer Journey Guide

On-demand expertise in marketing strategy, demand generation, content marketing, social media marketing, product and customer marketing, sales and marketing alignment, and customer success.

Fractional CMO/VP Marketing

CMO for Hire

Are you in transition? Starting from scratch or making a pivot to a new revenue growth strategy? My Virtual CMO services provide proven expertise to help you jumpstart sales, marketing, and customer experience prior to hiring executives and staffing departments. It's a low-cost, low-risk way to get the strategic advice you need.

Virtual CMO

Riptide Business Press

Ed Marsh and I have written a book, titled Common Sense Revenue Growth, that helps CEOs understand the digital and consumer disruption facing them today and develop plans to grow in spite of those challenges. Buy the book at www.commonsenserevenuegrowth.com.

Author, Podcaster and Consultant

Kuno Creative

Co-owned one of the first and most successful inbound marketing agencies, Kuno Creative. Grew the agency from a handful of talented marketers and designers to a 50+ person agency with clients ranging from national healthcare and technology companies to international consortiums and manufacturing giants. Specialized in marketing technology and sales enablement - helping companies fix leaky funnels and sales pipelines via strategy, marketing automation and optimized CRM utilization. Please visit Kuno's website, www.kunocreative.com for more information, or follow me on LinkedIn.

EVP and Co-Owner

Awakening Technology Company

Developed corporate websites from scratch using HTML/CSS, then created a proprietary CMS for creating client sites backed by a SQL database using ASP.net and later, Ruby on Rails.

Web Developer

Zydeco Energy

Independent oil and gas exploration company in Houston, TX. No longer in business.

Executive Vice President and CTO

INEXS

Exploration Geophysicist

Raytheon - GeoQuest

Product Marketing Specialist

Shell

Research professional working in electron microscopy for Shell Research and in geophysical interpretation research for Shell Exploration and Production.

Research Geoscientist

B2B Marketing Strategy Advisor With Company, Agency, and Freelance Chops

I retired in 2017 from a 40-year career, mostly in sales and marketing, for a variety of energy, manufacturing, and software companies. My penultimate position was co-owner of Kuno Creative, a digital marketing agency and one of HubSpot's first agency partners. My contributions continue as I seek to help other agency owners, professionals, and free-wheelers navigate their way through gnarly challenges in business and life.

John McTigue

Alan Hale

Consight Marketing Group, LLC

A firm which combines consulting and insight from voice of the customer market research to develop actionable recommendations for companies serving b2b markets. Voice of the customer services include customer satisfaction and loyalty, new product/service validation, designing channel strategies, developing go-to-market strategies, lost account analysis, employee satisfaction and alignment.  

What differentiates us is the following: 1. We only do b2b 2. We are easy to work with 3. We do in-depth telephone interviews which last 30 to 35 minutes. These interviews are highly qualitative and include the importance of factors, how well the client performs, how well the competition perform, as well as how well best in class suppliers perform. The interviews are then written up in a transcript format. 4. A presentation presents both the data, the key issues that need to be addressed, and recommendation. Recommendations are driven by a deep understanding of the customer as well as over 39 years experience helping companies with marketing issues. 

Do you really know how your major customers view you, or just think you know?  Please call Alan at 847.800.1685 for a free consultation to see if we can add value to your situation.

President

Strategex, Inc.

Focuses on market research, customer segmentation, marketing strategy, and design. Emphasis on understanding what the customer wants and expects, how to differentiate commodity products, and the understanding of customer attitudes and behavior — in short, how they behave, and what can get them to change their behavior.

Vice President and Research Director

Consulting and V.o.C. research in b2b markets leading to insight and actionable strategies and tactics. Providing marketing research for b2b. This makes market research actionable and enables better business decisions

I am the founder of Consight Marketing Group, LLC. I have an MBA in marketing; 40 years experience with over 250 projects helping companies in business to business markets grow their business.  I am also a contributing author to Quirks Magazine. This extensive consulting background is combined with voice of the customer research to develop customer specific insights which are used to develop actionable strategies and tactics. Rather than relying on web surveys or focus groups, the majority of the insight is developed by utilizing in-depth phone interviews with key decision makers and influencers of large accounts which may make up 80% of a company's revenue in a business to business market. This effort becomes an investment rather than just an expense. 

Consight Marketing Group, LLC is passionate about helping companies delight customers and make them raving fans as coined by Ken Blanchard. 

Who we work with:

Companies serving b2b markets, from manufacturing firms, wholesalers, construction firms, to professional service firms.

Presidents, General Managers, Directors of Marketing, Vice Presidents of Marketing

Ideal clients are manufacturers, professional service firms, distributors/wholesalers, and construction companies. The sales range is from $30 million to $100 million for a company or business unit. We have worked with billion dollar companies as well. 

Are you sure you know the needs and desires of your major accounts, or just think you know? We work with companies in the following areas: introducing a new product or service, identifying what needs to be done to increase your customer satisfaction and loyalty with your major accounts, understand why accounts have defected, design effective distribution strategy, re-position your company, or design an effective "go-to-market" strategy for a current or new market. 	

Call Alan Hale at: 847.800.1685 to arrange for a free consultation to determine if we can help you with your marketing issues.

www.Consightmarketinggroup.com

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