The Customer Journey Maestro

If you can't beat them, join them. I have resigned from my own career as a freelance writer because AI is replacing people like me, and there's no point in waiting around for the inevitable. Now I'm focused on learning how business people can leverage AI. I don't yet have a service to offer around this, but I'm happy to discuss the practical applications of AI anytime.

B2B Strategy Advisor and Consultant

I specialize in building and executing content marketing strategies for companies seeking sustained revenue growth. My process is to create a customized messaging framework (aka, “brand story”), develop a content strategy and calendar, and execute the content strategy by building a content team and/or writing brand content.

Fractional Content Director

I love to write and create content of all kinds. My broad and deep experience across sales, marketing, and customer success gives me a unique perspective and the ability to write compelling content for just about any industry. My approach is to get the inside truth from the people behind each story, and I don’t believe in taking shortcuts. I write and publish for your customers, to engage them, educate them, and compel them to take action. The SEO stuff comes along for the ride. Let’s talk about your freelance writing/content needs.

Freelance Writer

I help B2B companies build and execute modern marketing strategies focused on customers.

B2B Marketing Advisor

Hire me on a full-time or part-time basis to up-level your go-to-market strategy. And it won’t cost you an arm and a leg.

Go-to-Market Strategy Advisor

Your customers have their own Journey that may not match your Funnel or Flywheel. If you want to understand their journey and be there when they need you, that takes work. Designing a customer experience that builds trust, now that's another level entirely. I'm here to help - on your journey.

Customer Journey Guide

On-demand expertise in marketing strategy, demand generation, content marketing, social media marketing, product and customer marketing, sales and marketing alignment, and customer success.

Fractional CMO/VP Marketing

CMO for Hire

Are you in transition? Starting from scratch or making a pivot to a new revenue growth strategy? My Virtual CMO services provide proven expertise to help you jumpstart sales, marketing, and customer experience prior to hiring executives and staffing departments. It's a low-cost, low-risk way to get the strategic advice you need.

Virtual CMO

Riptide Business Press

Ed Marsh and I have written a book, titled Common Sense Revenue Growth, that helps CEOs understand the digital and consumer disruption facing them today and develop plans to grow in spite of those challenges. Buy the book at www.commonsenserevenuegrowth.com.

Author, Podcaster and Consultant

Kuno Creative

Co-owned one of the first and most successful inbound marketing agencies, Kuno Creative. Grew the agency from a handful of talented marketers and designers to a 50+ person agency with clients ranging from national healthcare and technology companies to international consortiums and manufacturing giants. Specialized in marketing technology and sales enablement - helping companies fix leaky funnels and sales pipelines via strategy, marketing automation and optimized CRM utilization. Please visit Kuno's website, www.kunocreative.com for more information, or follow me on LinkedIn.

EVP and Co-Owner

Awakening Technology Company

Developed corporate websites from scratch using HTML/CSS, then created a proprietary CMS for creating client sites backed by a SQL database using ASP.net and later, Ruby on Rails.

Web Developer

Zydeco Energy

Independent oil and gas exploration company in Houston, TX. No longer in business.

Executive Vice President and CTO

INEXS

Exploration Geophysicist

Raytheon - GeoQuest

Product Marketing Specialist

Shell

Research professional working in electron microscopy for Shell Research and in geophysical interpretation research for Shell Exploration and Production.

Research Geoscientist

B2B Marketing Strategy Advisor With Company, Agency, and Freelance Chops

I retired in 2017 from a 40-year career, mostly in sales and marketing, for a variety of energy, manufacturing, and software companies. My penultimate position was co-owner of Kuno Creative, a digital marketing agency and one of HubSpot's first agency partners. My contributions continue as I seek to help other agency owners, professionals, and free-wheelers navigate their way through gnarly challenges in business and life.

John McTigue

Tyler Burch

Marketing Intern

Mathand, Inc.

Since 1979, Mathand has been optimizing warehouses and installing rack systems to improve the movement and storage of our customers' products. We ensure projects are delivered on time and within budget, so you can focus on what you do best — running your business.

Trust Mathand to elevate your operations and deliver productivity. After all, we've done just that for nearly 50 years now.

Marketing Specialist

LSI - Life Science Intelligence™

Marketing Manager

MaxOne

Social Media and Content Marketing Manager

Gentem Health

Growth Marketing Manager

Samaritan (UnitedHealthcare Techstars '20)

Social Media Manager

BoardActive

I'll give you a few accomplishments that I am proud of since I started here:

I noticed that our pricing model needed to be amended to better serve our clients. After taking time after work to research pricing strategies extensively, I got to work. With the help of another teammate, we cranked out this entire process within two weeks. 

The results? Two contracts were signed within the month. Oh, and our prices actually rose by over 300% too.

My other accomplishment I am proud of involves implementing new marketing channels during my first month with the team that broke our team record for most demos in a month. I had a hunch, did my research, considered our ICP for those channels, and generated 25% of our previous year's lead total. All within one month.

Of course, coronavirus nailed businesses shortly after that and we had to shift focus.

Digital Marketing Manager

RUF (Reformed University Fellowship)

I spent two years following my religious convictions, and I wouldn't trade it for the world. It also made me a better employee, co-worker, and marketer. People say soft skills are great, but people don't understand what it takes to acquire them. This role gave them away in bunches.

I learned how to have compassion for people that were different than me. Being a teammate that works differently with co-workers based on how they work best. Seeing jobs outside of my description that needed to get done, and doing them in a way that helped our team.

It also gave me a great understanding of raising funds and establishing regular touchpoints. During those two years, I raised $65,000+ in order to minister to students at Ole Miss. I had 100+ donors halfway through that process and established a monthly newsletter to thank and update my supporters.

Campus Ministry Staff Member

Macon Open Air Market

I was directly responsible for increasing our vendor total from 25 to 85 while taking classes full-time as a graduating junior.

I helped grow event attendance from 150 attendees to 3,000+ within four months. Our primary marketing channel and campaign was our Facebook page, which I operated alone. Within a four month period, I built our following by 2,500+ followers.

If you check the reviews of the page, I think an old review from one of the vendors specifically mentions me and my work in vendor relations.

Marketing Director

Hotplates Restaurant Group

One of the projects that directly contributed to revenue involved our fledgling trivia night. My boss was axing it as I came on board, but I insisted that we keep it and make some changes that would turn it around. He allowed it based on one condition:

I take over as host too. I took on the challenge, made some changes that cut our costs while also increasing the profit that this weekly event brought in. The overall attendance increase? 300%.

Marketing Eye : Sydney | Melbourne | Brisbane | Atlanta | Dallas | New York | Rotterdam

Although it was a short summer, this experience had laid the foundation for understanding workload and studying the audience of each client that I worked with at this digital agency.

This was actually where I met my boss at BoardActive. He was my primary client, and we established a relationship that was built strong enough that he brought me back in-house when the opportunity presented itself.

Creating space for Medtech startups and investors to partner | Marketing Manager at LSI

I love making decisions that build trust, showcase expertise, and create differentiation. Picking apart the semantics of content. Creating unique marketing touchpoints that don't have 77 "Ultimate Guides" on the first page of Google. Researching how buyers frame an offering and then putting that in place. 

Challenging myself and my team is a recurring theme. Ensuring we make profitable decisions. Pushing against assumptions and norms. Finding new ways to make the day-to-day operations more efficient. 

As for my future? I wanna build something special. I'm spending my time learning by building something great with our team. That's my winning formula. Learn, grow, and actually get my hands dirty. Could take awhile. Most things that are worth it do.

taplio

The Battle

John McTigue

Tyler Burch

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