SaaS Academy

Director of Demand Generation

Just casually helping build the world's best coaching program for SaaS founders. NBD.

Growth Marketing Manager

Helping you get clear on how to turn marketing into revenue.

Creating alignment between brand x product x marketing x tactics x dollars

Reach out to see if I'm a fit for your needs.

Marketing Strategy Consultant

SeamlessMD

Healthcare SaaS solution built for health systems scaling and standardizing surgical recovery to save time and money.

First Demand/Growth marketing hire. 

Building out B2B Demand Generation playbook from the ground up to generate revenue across medium to enterprise health systems across North America.

Blackbaud

Blackbaud is the world's leading world's leading cloud software company powering social good. Top-down sales led growth.

First Demand Generation hire in Canada marketing a portfolio of 30+ SaaS solutions made for mission-driven organizations.

Built the national DG go-to-market strategy and execution across verticals including healthcare, education, fintech, and more. Supported revenue and pipeline generation across SMB to Enterprise. 

During my tenure, Canadian business unit was fastest growing unit in the organization.

Principal Demand-Generation Marketing Manager

Grassriots Inc.

Innovative Mission-driven Digital Marketing Agency helping social good brands evolve their marketing strategies.

Oversaw digital marketing department and executed omni-channel campaigns for mission-driven organizations across the globe. 

Clients included: Amnesty International, Doctors Without Borders, Humane Society International, OXFAM Canada, University of Toronto, Environmental Defence Canada, Mercy Home for Boys and Girls, The Centre for Addiction and Mental Health Foundation

Marketing Manager

Digital Strategist

Nonprofit Digital Marketing Agency helping social good organizations raise funds and grow their audience through  marketing campaigns.

Executed omni-channel digital marketing campaigns for mission-driven organizations.

Clients included:  American Heart Association, Canadian Cancer Society, St. Joseph’s  Health Centre Toronto, Camp Ooch, Trillium Health Partners Foundation, CAMH  Foundation, Toronto General & Western Hospital Foundation, War Child Canada

Marketing Specialist

CauseForce, LLC 

The industry leading peer-to-peer fundraising agency.

Field Marketing supporting recruitment via email, phone, and events & trade shows for Princess Margaret Cancer Foundation's Ride to Conquer Cancer.

Community Engagement Specialist

Crepe Delicious

International Food and Beverage Franchise.

Ran integrated marketing campaigns leveraging digital, print, OOH, radio, and events & tradeshows to build brand awareness and drive direct purchase conversions at  13 locations across Canada.

Marketing Manager @ SaaS Academy

I’m not a copywriter, designer, paid ads expert, or funnel architect.

Sure, I have those skills.

But they’re just tools in the belt.

Companies come to me when they have a marketing problem.

Maybe they think they need better emails.
Maybe it’s LinkedIn content.
Maybe it’s a full-scale campaign with ongoing support.

At the core, it’s always about solving a business challenge.

So as a marketer, my job is to:

✅ Diagnose the real problem
✅ Present a solution that drives results
✅ Use whatever tools get you there the fastest

If you're stuck on a marketing problem and need a clear, effective path forward...

Let’s talk!

Joe M.

Harshida Acharya

Fulfillment IQ

Fulfillment IQ is a logistics tech consultancy specializing in warehousing, distribution, and fulfillment optimization for enterprise retailers, 3PLs, and eCommerce brands. With a reputation for solving complex supply chain challenges, Fulfillment IQ drives operational transformation through tailored, tech-enabled solutions.
• Leading Fulfillment IQ’s strategic direction, aligning customer insights with actionable strategies to deliver meaningful business impact.
• Overseeing a team of logistics experts delivering innovative solutions that help clients scale.

Partner & Chief Strategy Officer

Partner & CMO

Partner & VP of Marketing

Ladies Who Logistic

Ladies Who Logistic is a community that empowers women in the supply chain industry through mentorship, networking, and professional development. With 500+ members, it fosters collaboration and advancement in logistics.
• Hosted 17 impactful events (11 online, 6 in-person) to support women in logistics leadership and growth.
• Created a thriving network of professionals dedicated to fostering inclusion and innovation in the supply chain industry.

Co-Founder

eCom Logistics Podcast

The eCom Logistics Podcast is a globally recognized platform that explores logistics, supply chain innovation, and retail technology through engaging conversations with industry leaders.
• Delivering actionable insights that empower professionals to innovate and lead in their fields.
• Building the podcast into a trusted resource for enterprises and logistics professionals navigating an evolving industry landscape.

Creator & Producer

Forbes Technology Council

he Forbes Technology Council is an exclusive community of leading technology executives offering thought leadership and innovation insights.
• Contributing strategies and perspectives on the intersection of technology and supply chain innovation.

Contributing Author

Athena Alliance

Member

Peak Community

Exit Five

Forbes Communications Council

Contributing expert in digital transformation and strategic marketing, sharing insights that drive innovation in retail and logistics.

Official Member

Strategic Triangle

- Content strategy and writing
- Digital Transformation initiatives
- Website copy, design, and development
- Organic growth strategies and execution
- Social media marketing

Digital Marketing Strategist

Scotiabank

Scotiabank is a leading global financial institution known for its commitment to innovation in banking. As a leader driving innovation within the enterprise, Harshida contributed to programs that accelerated Scotiabank’s transformation and operational efficiency.
• Collaborated with the innovation team to build and launch an internal Innovation Lab that developed prototypes to demonstrate the potential of advanced technologies.
• Partnered with accelerators and innovation hubs to introduce scalable, cutting-edge tech solutions aligned with enterprise needs.
• Spearheaded initiatives such as hackathons, internal innovation challenges, and enterprise technology conferences, fostering a culture of innovation.

Senior Innovation Leader, Enterprise Innovation in Digital Banking

Drive Enterprise IT transformation initiatives by introducing and redefining incremental innovative technologies and their roadmaps driven by business needs

Innovation Leader | Program Manager, Business Innovations Group

Champion innovative thinking, help develop prototypes to showcase new and emerging technology to large number of internal stakeholders

Project Management Lead, Business Innovations Group

Project Manager

Every great company has a behind-the-scenes story. And for the last 15 years, I’ve been helping companies write theirs—by turning logistics, fulfillment, and digital transformation from a challenge into a competitive advantage.
 
At Fulfillment IQ, I help enterprise brands, 3PLs, and retailers rethink warehousing, fulfillment, and distribution with strategies that are not just innovative, but actually work at scale.
 
But my work goes beyond just strategy— it involves understanding the voice of the customer and turning those insights into execution that drives impact.
 
Through the eCom Logistics Podcast, I’ve had the privilege of talking to some of the most brilliant minds in the industry—uncovering the trends, technology, and challenges shaping the future of logistics.
 
I’m also proud to have co-founded Ladies Who Logistic, a community of 500+ women in supply chain, creating a space for mentorship, collaboration, and industry leadership.
 
Here’s what I’m most proud of:
🔥 Helping enterprise brands, 3PLs, and retailers scale and optimize logistics through Fulfillment IQ.
🎙️ Creating a globally ranked logistics podcast with millions of annual impressions, delivering real-world insights on supply chain execution.
💡 Building a 500+ member community that empowers women in logistics through mentorship, leadership, and collaboration.
🚀 Championing digital innovation, leading initiatives that accelerated enterprise-wide transformation, including technology conferences, POCs and pilots of cutting edge tech, and startup partnerships.
💡 Driving large-scale tech initiatives that have accelerated enterprise-wide transformation and innovation adoption.
🏆 RETHINK Retail Top Retail Expert (2025)
🏆 RETHINK Retail Top Retail Expert (2024)
🏆 Business Elite Awards 40 Under 40 (2024)
🏆 Top eCom Influencer by Shopify (2023)
🏆 Women in Supply Chain Award (2023)
🏆 Pros to Know Award (2023)
🏆 Scotiabank Best of the Best Award (2015)
🏆 Sandford Borins Award (2009)
🏆 Gordon Cressy Leadership Award (2009)
🏆 Letter Award (2008)
🏆 Making A Difference Award (2008)
🏆 Millennium Scholarship (2007)

Visit my websites:
fulfillmentiq.com | ecomlogisticspodcast.com

Behind the gates of America’s busiest port 🚢 and what it says about the future of logistics.

Earlier this month, I had the chance to go behind the scenes at the Port of Los Angeles as part of PrologisNext, the invite-only innovation network connecting leaders from DHL, PepsiCo, Bridgestone, Maersk, NFI and manyothers who are shaping what’s next in supply chain and logistics .

The visit was a powerful reminder of how ports aren’t just gateways for goods - they’re the engines of economic resilience, infrastructure innovation, and sustainability.

Here are a few things that stuck with me:

1️⃣ Scale that touches every corner of the country
The Port’s reach extends to all 435 U.S. congressional districts and supports 1 in 8 jobs in Southern California. More than a million jobs statewide are tied to this logistics ecosystem - a living example of how infrastructure fuels opportunity.

2️⃣ Speed over storage
The team’s mantra was clear: “Treat the port as a transit hub, not a warehouse.” Every process, from marine terminals to on-dock rail is designed around velocity, flow, and precision.

3️⃣ Infrastructure built for tomorrow
Long-term investments are underway to modernize terminals, expand rail capacity, and even raise the Vincent Thomas Bridge to accommodate the next generation of ultra-large vessels.

4️⃣ Sustainability as strategy
The Port is on track to achieve:
• 100 % zero-emission cargo-handling equipment by 2030
• 100 % zero-emission drayage trucks by 2035
It’s also serving as a real-world testbed for robotics, electrification, and alternative-fuel pilots - proving innovation can scale at the system level.

And one detail I can’t stop thinking about:
Much of the Port of LA was literally built stone by stone, through breakwaters and fill - a reminder that the most transformative growth is often created, not found.

Huge thanks to the Port of Los Angeles team and to PrologisNext for curating these experiences that bring together the brightest minds in supply chain technology and innovation.

If you’re a supply chain or logistics leader and think you should be part of this community, DM me to learn more.

#PortOfLosAngeles #PrologisNext #LogisticsInnovation

Partner @ Fulfillment IQ | Co-Host, eCom Logistics Podcast | Logistics Innovation That Scales

This year has been a blur. If you’ve worked in logistics and eCommerce, you’ve seen how fast everything’s moving.

So much change. So many new ideas finally moving from talk to action.

That’s why this one means a lot.

This December 5, we’re hosting The State of Logistics Innovation in Toronto — bringing together the people who are actually building what’s next.

The conversations that are about to happen in that room are the ones that move industries forward.

Can’t wait to see it all unfold with the Fulfillment IQ crew! Stay tuned!

#StateofLogisticsInnovation #FulfillmentIQ #supplychaininnovation

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Some people radiate energy that transforms entire rooms and Sheri R. Hinish is absolutely one of them.

I finally met the "Supply Chain Queen" in person a few weeks ago, and her passion is even more infectious face-to-face.

Thank you AWESOMELeaders.org, Michelle and Casey for organizing this incredible event. The work that you do to support women in our space is beyond awesome! 

If you're not following Sheri yet, here's what you're missing:

✅ The Revolutionary Leader
Sheri isn't just talking about sustainability, she's architecting it at scale, building sustainable enterprises using ethical innovation, strategic stewardship, and measurable business impact.

✅  The Truth-Teller
Through Supply Chain Revolution and her after-hours series Nightcap Unfiltered, she's having the real conversations our industry needs -replacing polished corporate messaging with unfiltered truth.

✅  The Systems Thinker
What sets Sheri apart is her ability to see and activate the convergence:
• Tech + sustainability + supply chain = business value (not just compliance)
• Circular economy + operational excellence = competitive advantage
• Inclusion in STEM + diverse leadership = innovation that scales

✅ Why Her Content Matters
It combines vision with execution. She brings both the "why" behind transformation and the "how" to actually implement it. All while championing the inclusive future our industry needs.

Sheri,  thank you for showing us what authentic leadership looks like in supply chain. Your work reminds us that transformation isn't just about systems and technology, it's about the energy and conviction we bring to the change we want to see.

Who else is following the Supply Chain Queen? What's been your biggest takeaway from her work? 👇

#SupplyChainLeadership #Sustainability #WomenInSupplyChain #CircularEconomy

It’s easy to think digital transformation fails because the tech wasn’t right.
But more often, it’s because the data wasn’t.

I’ve been part of enough transformation projects to see the same story play out.
The enthusiasm is high. The new systems are in place. But the data, the thing holding it all together, isn’t clean, consistent, or shared.

And that’s where the problem starts. Teams make decisions on half-truths. Visibility drops. People stop trusting the numbers.

Strong governance gives structure without slowing people down. It keeps everyone aligned while the work keeps moving.

At Fulfillment IQ, that’s what we focus on first. Because without that alignment, even the best tools can’t deliver what they promise.

If you’re in the middle of a transformation and things feel stuck, it might be time to look at your data foundations.

Let’s talk about what you’re seeing.

#DigitalTransformation #DataGovernance #Leadership

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Joe M.

Harshida Acharya

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The Battle

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Harshida Acharya

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Harshida Acharya's LinkedIn Performance

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