Entrepreneur / CEO / COO / General Manager building great technology product and services businesses in cloud, enterprise software, SaaS and related products/services. Passionate early-adopter and evangelist for cloud computing - and all things cloud-native -  and its ability to transform IT. Strong across multiple competencies - sales, marketing, technology, finance & operations.

John. Treadway

Comcast

•	Partner with business and domain owners to identify and coordinate key initiatives and their priorities
•	Ensure $55B in annual billing and payments continue without issue throughout all domain initiatives
•	Ensure customer risk assessment and fraud detection occurs without impacting the customer buyflow
•	Ensure Customer eXperience (CX) is the forefront of all domain initiatives

Payment & Billing Technical Product Owner 

Manage a global team of analysts and developers responsible for the creation and support of mission critical Tier 1 applications across the Comcast Footprint.
•	Responsible for the 7X24x365 operations and support of the Billing Systems generating $55B+ in annual customer bills.
•	Responsible for coordinating the activities of a team consisting of full time employees, on-shore and off-shore contactors
•	Owned, directed and managed the development of the Comcast data manager solution used to automate the largest customer biller migration in the Cable industry
•	Responsible for the creation and support of a migrated customer data archive solution
•	Lead the resolution of mission critical issues and outages across the Comcast footprint
•	Responsible for ensuring team meets or exceeds Service Level Agreements (SLAs)
•	Provide day-to-day operational and technical management of Comcast applications.
•	Responsible for SOX compliance for various applications
•	Assist in the development and documentation of business software requirements
•	Develop, document and implemented team operating procedures
•	Responsible for the implementation of the Billing Operations new business intake process

Senior Manager, Billing Technology Operations

Manager, Billing Technology Operations

Unisys

• Assign and review tasks, provide mentoring, manage performance feedback, training and professional development opportunities to help individuals reach their full potential
• Monitor the performance of internal and external service providers and sub-contractors in order to ensure the awareness of requirements, adherence to project quality, timely implementation of deliverables and resultant client satisfaction
• Team with clients, Partners and project team to plan, develop, organize, monitor and deliver services and solutions
• Interface extensively with the client's senior management team on business, systems' architectural and technical issues
• Perform leadership and quality assurance roles on architectural concerns for the project and contribute thought leadership in the architectural domain
• Assume a proactive and direct role for developing and cultivating business opportunities
• Provide leadership and creativity in the development and implementation of services and solutions engagements
• Work with the business development team and develop proposals and work estimates
• Provide thought leadership on architectural designs, Business Blueprints, architectural methods, component-based development, integration of COTS components, asset management/reuse and the use and/or development of common frameworks resulting in the creation and deployment of world-class solutions
• Leverage current industry, technical knowledge and enterprise IT infrastructure knowledge and participate in pre-sales activities
• Design and integrate large and complex enterprise solutions for major clients
• Have an in-depth understanding of architectural concepts and design mechanisms such as Service-Oriented Architecture, Architectural Patterns, standard architectural frameworks, component-based design and integration technologies
• Provide architectural guidance for complex solution development, system integration, Business Processes and package-based implementation projects

Solution Architect

• Goal oriented and assume full responsibility for all assignments
• Inspire and motivate team to think outside the box and perform at their best
• Successfully managed a multi-continent / multi-vendor development effort for the delivery of a $54 million VoIP NextGen messaging solution delivery 
• Co-author of US Patent (#6751301) : Administration tool for supporting Information Technology (IT) system migrations
• Unisys Risk Assessment Assessor 
• Responsible for responding to RFPs for North America
• Team with Customers, Business Architects, Solution Specialists, Technologists, Project Managers and Developers from project inception to completion delivering profitable fast cycled solutions
• Performed extensive System's Integration (SI)
• Managed Unisys Call Center
• Coordinated daily activities of 19 product support analysts
• Met or exceeded client Service Level Agreements (SLA) for managed services.
• Architected, developed and deployed a seamless migration solution from multiple solution vendors to Unisys NextGen messaging solution
• Architected, developed and deployed the provisioning middleware solution and mobile phone Visual Voice Mail interface for fortune 100 Telcos
• Integrated Facebook, Twitter, cloud based Text To Speech (TTS) and Automatic Speech Recognition (ASR) services with the Unisys Voice Messaging Solution.
• Integrated MetaSwitch MetaSphere voice messaging solution with AMDOCS Switch Control
• Created a Single Sign On (SSO) solution for MetaSwitch MetaSphere 
• Key member of the Unisys Remote Network Management global service deliverables achieving an on time product launch
• Led multiple Cisco LAN migrations and Wireless LAN installation teams

Specialties: • Team Management • Solution Architecture • Systems Integration • Data Migration • Data Provisioning • Communications and Messaging • Requirements Gathering • Application Development • SOA • Web Services • IT Support •

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John. Treadway

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