Jon Derkits

Color More Lines

Chief Commercial Officer (CCO)

The Master Agency

Partner

AUXO eCommerce

Founder

Forum Brands

VP of Brand Growth

Director of Brand Growth

Amazon

In this role, I was part builder, part operator, and part general manager, responsible for setting the strategic direction for my product family and executing against it by coordinating with internal stakeholders and partnering with third-party merchants.

Key responsibilities included:
-Account Management / Merchant Success
-Business Development
-Customer Experience
-Merchant Recruiting
-Operations
-P&L Ownership
-Program Management (Certified Refurbished, Seller Fulfilled Prime, Voice of the Seller, Warranties)
-Strategic Planning
-Subject Matter Expert (Customer Trust & Fraud Prevention, FBA Operations)

Head of 3P Marketplace, Consumer Electronics

Senior Category Manager, 3P Consumer Electronics

KPMG US

In this invite-only, Center of Excellence (COE) role for top technical members of the Economic and Valuation Services practice, I worked side-by-side with the most senior Partners in the firm to parse complicated tax issues and provide technical support to customer-facing teams on large and complex projects.

Key responsibilities included:
-Research & Thought Leadership
-Learning & Talent Development 
-Knowledge Management 
-Technical & Economic Support for Complex Engagements

Manager, Washington National Tax

In this customer-facing role, I served as a trusted adviser for multinational enterprises in a variety of industries including Diversified Industrials, Financial Services, Food, Drink & Consumer Goods, and Healthcare. I managed a portfolio of 10+ accounts, and exceeded my annual revenue targets by 200%+ for 3 consecutive years (top revenue producer for 2 of 3 years). My customers were CXO/VP/Director level executives, and this role required that I translate complicated tax issues into operational considerations to help my customers make trade-offs between risk, tax savings, and long term sustainability.

Key responsibilities included:
-Account Management & Customer Success
-Business Development & Strategy
-People & Project Management
-Sales

Manager, Economic and Valuation Services

Senior Associate, Economic and Valuation Services

Associate, Economic and Valuation Services

Gaming Laboratories International

Technical Administrator

University of North Carolina at Chapel Hill

Undergraduate Teaching Assistant, Department of Economics

BEST@AMAZON NEWSLETTER --> https://bestatamazon.ck.page/

QUICK CHAT --> https://tidycal.com/jonderkits/quick-chat
AMAZON COACHING & ADVISORY --> https://tidycal.com/jonderkits/amazon-coaching-and-advisory

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Hi, I'm Jon and I'm a builder. 

Over the course of my 15-year career in management consulting and technology companies, I've built teams, I've built processes, I've built products, and I've built businesses (the 10-figure kind). I'm at my best when I'm in a role with scope and significance, and my superpower is consistency.

Some things I'm GOOD at include dealing with ambiguity and making good decisions in fast-paced, uncertain environments. Some things I'm *GREAT* at include obsessing over customers and developing my people.

Follow me here on LinkedIn if you want to hear my thoughts on Amazon, building great teams, or the current state of Chicago sports.

* * * * *

CLIFTON STRENGTHS
Harmony, Achiever, Learner, Positivity, Ideation

DOMAIN KNOWLEDGE
eCommerce, Marketplaces/Platforms, Valuation 

FUNCTIONAL SKILLS
Business Performance Measurement, Category Management, Data Analytics, Digital Marketing, Financial Statement Analysis, Lean Six Sigma, P&L Ownership, Strategic Planning, Team Leadership, Written Communication

TECHNICAL SKILLS
Amazon Seller Central, Bloomberg, Capital IQ, Microsoft Office, SQL, Tableau

Tarte Cosmetics

- Partner with warehouse, internal teams and International service provider to troubleshoot e-commerce orders, pre-dispatch - backorders, data errors, inventory levels; partner with Customer Service to minimize downstream impact to consumers. 

- Analyze operational reporting & KPIs relating to outbound .COM and TikTokShop order volume, fulfillment & prioritization. 

- Identify & communicate post-dispatch scenarios - i.e. short shipped/missing items, product quality, orders lost in transit or damaged. 

- Provide cross-functional support to Demand Planning/Site/Merchandising teams; track site availability & relevant stock levels, assist with new product launch readiness. 

- Collaborate with Operations & CS leadership regarding customer communications and ad-hoc reporting; additional fraud prevention and order reconciliation assistance as needed.

Assistant Manager, E-commerce Logistics

Senior Coordinator, E-commerce Logistics

E & J Sales and Marketing LLC.

- Maintenance, optimization of logistics SOPs & routing processes.
- Forecast for managed products/SKUs & replenish units accordingly from vendors, 3PL warehouses.
- Project management via Asana workflows, automations.
- Coordination of 3P software, system integrations.
- Communication of SKU-level issues with vendors, 3PLs, warehouses.
- Troubleshoot, reconcile product issues related to labelling, packaging.
- Uniquely hybrid role with Brand Management responsibilities.

Director, E-commerce Logistics

- Coordination of E-commerce product operations, project workflows.
- Full Amazon FBA shipment creation, PO routing processes.
- Communication with 3PL warehouses, vendors, carriers - Origin to Destination.
- Cross-functional assistance with Customer Service, Buying, Catalog Departments as needed.

E-commerce Logistics Specialist

All Network Distributions INC.

- Account Management: Amazon, Walmart, Ebay, Shopify, Etsy, Poshmark.
- Product Operations: listing, updating procedures, Amazon Seller Central.
- PPC Advertising: Market research, analysis, Amazon Sponsored Products.
- Best Practice SEO: Copywriting, editing, keyword research & management.
- Microsoft Excel: Bulk catalog management, Functions, VLookup, Pivot tables.
- Helium 10: Keyword Tracker, Cerebro, Competitor analysis, Product research.
- Amazon S3: Digital asset database upkeep.
- ShipStation: Processes, metrics, account integrations.
- Customer Support, communication.

E-commerce Operations Specialist

Island Transportation Corp.

- Inventory control: BP, Gulf, Speedway accounts in the Tri-state area.
- Organize daily work, dispatch orders to fleet of drivers.
- Daily usage of Microsoft Access database, Outlook & Excel.
- Order input & tracking - origin to destination.
- Finalize delivery paperwork.
- Working, required knowledge of DOT and HAZMAT rules and regulations.

Dispatch Operations / Logistics

Tremr

- Developed article ideas and angles with interns: focus on US Politics.
- Produced articles remotely. 
- Drove Social Media engagement via personal channels.

Content Contributor

Odyssey Online

- Contributed campus-related content remotely, via WordPress.

- Trained in WordPress/SEO at NYC office. 
- Posted & edited content remotely: focus on Pop Culture & Current Events.

Content Contributor - watchLOUD.com

Targum Publishing Co.

- Managed relations between section writers.
- Supervised brainstorming, article assignments & thematic overlapping.
- Proofread & edited section content, in accordance with AP Style guide.

Music Section Editor - Inside Beat

📍 Asbury Park, New Jersey
🎓 Rutgers University - New Brunswick
      [2016, B.A. Economics, Journalism & Media Studies]
✅ 6+ years supporting solutions in eCommerce Ops
👀 Focused on anything & everything #ecommerce

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