Padlon

• Delivering AWS and Azure Security solutions.
• Built team for designing and implementing secure infrastructures, security controls, and policies for data security risk management.
• Designed and marketed Cyber Assure 360 product delivering GRC solutions for the middle market.
• Conducted network, server, and workstation audits to assess client network and server architecture security.
• Assessed Salesforce vulnerability and conducted penetration tests to ensure data protection.

President and Chief Information Security Officer (CISO, Business Development, Advisory, Compliance)

Cyber Secure Ventures

Senior Advisor and Operating Partner

Eilat Partners

• Led investment committee in making informed decisions, aligning with Eilat Partners' objectives.
• Actively monitored portfolio companies, driving growth, innovation, and profitability.
• Secured capital commitments from investors, ensuring financial support for Eilat Partners' activities.

Managing Partner & Co-Founder

Glilot Capital Partners

* Support the seed and early stage funding of Glilot Partners.
* Work with leadership and advise on growth potential for the fund.
* Assist with identifying partnerships for the portfolio.
* Provide expertise in cyber security market trends.

Venture Advisor

ECPI University

Provide instruction for students in Network Security, Cloud Computing, and Virtualization

Adjunct Faculty

Truist

Cloud Security Strategy: Develop and execute a comprehensive cloud security strategy aligned with the Truist's objectives, focusing on the secure adoption of cloud technologies and services.
	Cyber Defense Architecture: Ensure Cloud platforms are included in Truist's advanced cyber defense solutions, including intrusion detection and prevention systems, security incident and event management (SIEM), and threat intelligence platforms.

SVP, Cloud Security, Cyber Defense

SVP, Head of Cloud Operations

GVP, Head of Cloud Security Management

Group Vice President, Head of Cloud Security Advisory

Eve Air Mobility

Present analysis related to real cases of the current market where an OEM is competing with its potential customers 
Developed and proposed three alternative business models, considering a partnership between EVE and an actual Fleet Operator, or alternative operating models and associated multi-year revenue models
Provide a market analysis and conclusion about risks, SWOT, advantages and disadvantages for entry into the UAM market.

Market Entry/Business Model Consultant

Perfect Commerce

100M provider of SaaS procurement and sourcing software to government and Fortune 100 clients.

Recruited by CEO and CTO to lead global integration after acquisition of French company Hubwoo that doubled company portfolio, and to support Hubwoo return to profitability after 4 consecutive years of losses. Integration included legacy IT systems, product portfolios, data centers, and support processes.

Managed team of 50 including PMO, European, US, and APAC directors, and database managers. Directed service delivery for SaaS Fortune 100 clients, including Microsoft, ING, and Grainger; managed and enhanced customer service standards, security audits, performance trends, software development process, and service delivery.
•	Merged IT departments of Perfect Commerce and acquisitions Hubwoo and Conex, cutting operational costs by 50% in 12 months, and improving global business support, product development, and service delivery.
•	Led Project Management team with 5 Agile Scrum Masters each leading multiple development teams, increasing development speed, and reducing quality problems and deployment-related errors.
•	Supported profitable acquisition and integration, leading to Perfect Commerce purchase by ProActis for $132.5M in 2017.

Global Vice President/CISO (M&A, Consolidation, Integration, SaaS, Security, Compliance)

University of Maryland University College

Adjunct Assistant Professor for Cyber Security

U.S. Nuclear Regulatory Commission

Division of L-3 Communications; leading provider of cybersecurity, intelligence, and enterprise IT solutions. 

Promoted to lead national technology development after initial recruitment as senior IT architect. Directed team of 100 across information security, service desk, high-performance computing, and network operations functions, with $100M+ budget.
•	Managed all IT operations for headquarters and regional offices; won award for completing projects on time and within budget.
•	Network Services Support Manager and Senior Architect for USNRC 24/7 Network Operations Center and consolidated testing facility in support of USNRC network and infrastructure systems. Managed Citrix remote desktop farm supporting 1800 remote users.

Chief Technology Officer (cybersecurity, intelligence, enterprise solutions, federal government)

As a senior IT and cybersecurity executive, I have built a career specializing in tier 1 consulting opportunities, particularly in compliance auditing, regulatory risk management, and cybersecurity operations and governance. Recognizing the need to enhance my strategic and management impact, I proactively obtained my MBA from Georgetown University to complement my deep technical expertise with business acumen, allowing me to develop scalable, “as-a-service” models that position compliance as a continuous strategic function rather than a one-time obligation.

With deep expertise spanning AI, process automation, cloud platforms (AWS, Azure), data analytics, and data lake architectures, I help organizations navigate complex regulatory environments while leveraging emerging technologies to enhance cybersecurity resilience and digital transformation initiatives. My decades-long client relationships are a testament to the quantitative and qualitative value I provide—helping businesses meet compliance requirements, fortify their security posture, and drive operational efficiency and competitive advantage.

As a thought leader and deep subject-matter expert, I have advised boards, C-suite executives, and private equity firms, translating cybersecurity risk into business-driven strategies that fuel sustainable growth. In addition to my executive leadership, I have taught at two universities, a role that has sharpened my ability to translate complex concepts into actionable insights—a skill equally valuable in consulting, where education, trust, and strategic guidance are critical to long-term success. By fostering strategic partnerships, optimizing sales processes, and championing cutting-edge security strategies, I enable organizations to scale securely, maintain regulatory integrity, and drive business value in an evolving cyber threat landscape.

I hold an MBA from Georgetown University, an MS in Information Technology, and a spectrum of esteemed certifications such as CISSP, CISM, CRISC, Associate C|CISO and PMP. I am also a speaker, board member, and venture advisor, passionately fostering innovation and collaborative initiatives within the IT and security landscape.

Jon Sargent, MBA

Georgetown University McDonough School of Business

Provide strategic leadership for and tactical management of career curriculum design and delivery for:
Georgetown McDonough School of Business Executive Programs:
•	Executive MBA (EMBA) U.S. and Dubai Programs.
Georgetown McDonough specialty master’s graduate degrees:
•	Master of Arts in International Business & Policy (MA-IBP)
•	Master of Science in Business Analytics (MS-BA)
•	Master of Science in Management (MiM)
•	Master of Science in Global Real Assets (MS-GRA)
•	Master of Science in Environment & Sustainability (MS-ESM)
Oversee all graduate, executive and alumni and student coaching. Overseeing a team of 16 coaches.
Support the student life cycle from admissions through alumni status and include admissions support, career curricula and training, coaching, employer relationship development, recruiting, survey deployment, data management and reporting, and the digital resources that facilitate efficiency for all.
Work as career and executive coach with students and alumni.
Collaborate with faculty, academic directors regarding career curriculum, events and programming.

Assistant Dean Executive & Specialty Master's Degree Programs, Career Center

Inova Health System

Lead and co-create Women’s and Children’s service lines patient experience strategies, initiatives with physician and nurse executive leadership. Accountable for Likelihood to Recommend scores, currently #1 in the system for the Women’s service line, 4 hospitals combined.
•Analyze patient insights into actionable service line improvements for Northern Virginia’s largest non-profit healthcare system ranked 5 stars by CMS. 
•Executive engagement, coaching and content facilitator for clinical directors, physicians & staff.
•Round on clinical units with President of the campus and clinical leaders.
•Medical/clinical forums, leader rounding, and Cipher dashboards to identify predominant trends in the patient care experience.
•Worked with OB clinics by identifying gaps in patient experience metrics affecting flow and medical/clinical/patient communications.
•Recommended actionable service line improvements based on collection and analysis of patient insight data.
•Evaluated and created coaching and content offerings for service line clinical staff.
•Co-designed a digital learning pilot to elevate the patient experience at all ambulatory sites in the Inova system.
•Lead meetings with service line president/nurse executives to brainstorm enhanced patient experience strategies.

Patient Experience Performance Advisor

Back Bay Leadership

I work with organizations to strengthen internal cultures in order to improve employee engagement, reduce turnover and improve team performance which in turn provides an exceptional service experience that creates brand loyalty.   I'm passionate about creating high performing cultures where people can trust, feel that others' have their back, and the vision and mission for service performance are clear.

Founder & Executive Coach

Host Hotels & Resorts

Reported directly to the SVP of Revenue Management/Asset Management  and Executive team on sales, revenue management and marketing strategies. Developed and enhanced sales strategies across the portfolio of hotels to achieve optimal financial performance. 

Key Accomplishments:

•Evaluated strategic sales & marketing plans, sales deployment models, sales/distribution policies & pricing of hotels in the Host portfolio (e.g., Marriott, The Ritz-Carlton, Hyatt, Hilton).
•Co-created KPIs with the SVP, Revenue Management, and EVP of Asset Management to evaluate market share, revenue per available room, and portfolio profitability.
•Developed sales/marketing strategies across the portfolio, achieving $28M+ of incremental revenue each year.
•Identified marketing inefficiencies and engaged a digital asset management company to audit and assist with Host’s digital footprint, allowing guests to experience a more meaningful end-to-end journey, leading to improved reputation management scores on platforms such as TripAdvisor, Expedia and Google.
•	Developed relationships with hotel sales leaders, regional operations leaders, and C-Suite brand executives to earn trust prior to the hotels’ executing turnaround strategies in their underperforming properties.

Senior Director Hotel Sales Strategy | Revenue Management, Asset Management

Marriott International

Accountable for the pre-opening & operating sales and marketing success for two distinct branded hotels connected as one with 625 guest rooms located in Arlington, Crystal City Va. These two  hotels  opened March 9th, 2011. Member of hotel's Executive Leadership Committee.  Recognized in 2013 and  2014 as Renaissance  Hotel of The Year for market share, guest satisfaction and profit results.

Key Accomplishments:

•Completed the sales strategy and pricing for all business segments within 3 months of hire, including the competitive advantage statement.
•Based on customer feedback, initiated & presented business case to hotel ownership to re-name both hotels prior to grand opening. Owners deemed the business case worthy and renamed the hotels.
•	Led all pre-opening and operating sales, marketing, business development, public relations, and media efforts.
•Hired catering manager and administrative team, created job fairs to find top talent inside/outside the brand.
•Worked with JBG Smith’s VP of Construction, Project Manager, and Asset Manager to incorporate customer preferences into the hotels’ design.
•	Achieved 109% of revenue goals for group & catering and ~ $9M in meeting revenue, 2010; exceeded 2011 sales goals within 5 months of hotels’ grand opening, March 2011; exceeded year-end sales and market share goals 3 consecutive years, 2012–2014.
•Property recognized on TripAdvisor as a Top 5 hotel in the market within 1 year of opening; rating maintained 3 consecutive years.

Director of Sales and Marketing

Launched first regional sales office within the Marriott organization and the hotel industry with oversight of Marriott group meetings and conventions in VA, MD, DC, NC, SC, WV, representing 113 Marriott hotels and franchises. 6 Department Leaders, 170 direct reports. Created regional forecasts and budget, set pricing for the region, maintaining a 3% cost of sales.
Key Accomplishments:
•Pioneered Marriott’s transformation from site-based to centralized selling in a call-center model. Hired and led 170-person reactive sales, event, and business development teams.
•Increased sales 11.9% YOY in first year of operation; managed $350M topline sales budget & P&L statement.

General Sales Manager

Turned around sales at the  property in 11 months by building on the strengths of the sales team, developing a clear strategy and value proposition and creating a customer-focused, service-oriented culture.
Key Accomplishments
•Achieved the highest group room sales production in the hotel's 23-year history by collaborating with Revenue Management & Analysis to create a sales strategy that became a best practice for Marriott's Eastern region.
•Achieved $92M top line sales and marketing results for the hotel.
•Developed a coordinated annual marketing plan for the Arlington- & Fairfax-area Marriott hotels.

Area Director of Sales and Marketing

Accountable for  the  sales and marketing of Marriott's Gift Card and Travel Award program; $50m in worldwide sales through these two b-to-c and b-to-b products

Key Accomplishments:
•Provided wireframe and customer experience direction in the development of  the first Marriott Gift Card website featured on Marriott.com. Conducted focus groups in order to gain consumer insight on channel preference, gift card design and packaging
•Worked with key strategic alliances such as Safeway, American Express and Citibank to co-promote the Marriott products through e-Commerce, print and direct sales channels
•Teamed with domestic and international PR and advertising agencies to promote Marriott Gift Card and Travel Card

Accountable for global  pricing facilitation the Marriott business travel segment for 13  Marriott brands worldwide

Key Accomplishments:
-Work directly for VP Revenue Analysis and Strategy to conduct revenue analysis for all brands in order to improve revenue and profit for Marriott brands
-Revenue Management liaison for VP of Revenue Management, internal corporate brand directors and VP of Revenue Analysis, and Finance

Senior Manager Revenue Management

The Ritz-Carlton Hotel Company LLC

Accountable for sales strategy, marketing, PR for The Ritz-Carlton Tysons Corner Hotel. Member of the Area Business Council for The Ritz-Carlton's of Washington, D.C metro area. Member of hotel Executive Committee.  Awarded Best in Class Sales Team by Host Hotels & Resorts and Sales Team of the Year for Ritz-Carlton Tysons Corner.

Key Accomplishments:
•Achieved- year end revenue, market share and profit goals
•Achieved best in class results for The Ritz-Carlton company for customer response
•Achieved best in class results for The Ritz-Carlton company for business travel sales
•Member of the Ritz-Carlton corporate headquarter task force team that created & led the successful launch of the event management discipline called "special events."  Also created & launched new sales training curriculum for The Ritz-Carlton sellers worldwide
•Sales trainer for The Ritz-Carlton Hotels
•Provided counsel and direction for sales and marketing initiatives for The Ritz-Carlton Hotels of Washington D.C. metro area
•Provide Executive level leadership at The Ritz-Carlton Tysons Corner

As Assistant Dean for Executive & Graduate Degree programs, at Georgetown McDonough School of Business Career Center, I serve 700+ students from six degree programs including our Executive MBA program based in Dubai.  I also work with hundreds of alumni and  oversee a team of 16 coaches from three countries and seven states. I collaborate with four academic directors as we support students in their career journey's through unique programming, executive and career coaching, provide access to recruiters, search firms, career workshops, employer development and more.  

Before my time at Georgetown, I worked in patient experience at Inova Health system serving as a coach to clinicians as well as I had my own coaching business working with clients at a top tier law firm, Georgetown University, Best Buddies International,  and The United Way.  

Most of my career was spent in the hotel industry serving 25+ years in sales, marketing and revenue management leadership at Marriott International, The Ritz-Carlton and Host Hotels & Resorts.  

At Host Hotels & Resorts I was the sales & marketing lead for the Marriott & Starwood merger from the owners' purview. I developed sales & process change with brand leaders & the Host portfolio which includes Marriott International, The Ritz-Carlton, Hyatt, Hilton and independently managed hotels in urban locations. I  partnered with travel industry experts at Expedia, Booking.com, TripAdvisor and CVENT.   

In September of 2021, I was inspired to publish my first book which recounts my own story of overcoming   insurance denials for cancer treatments. In my book, Prescription for Proton Radiation, I interviewed 16 patients including Head Coach Ron Rivera from the Washington Commanders, 9 Radiation Oncologists & the Chief Operating Officer at Varian. I've had media appearances & spoken on patient panels locally and at the national level. I've  met with congressional staffers to lobby for the Bipartisan Legislation: S. 3018/H.R. 3173, The Improving Seniors’ Timely Access to Care Act which passed in the House.
I donate all of the proceeds of my book to the With Grace Initiative  to help end childhood cancer.

Skills & Passions:
•	Executive & Career Coaching
•	Group Coaching
•	Leadership Development & Facilitation
•	Leadership Assessments
•	Creation of Executive & Graduate Curriculum
•	Leading teams & creating cultures of trust, service to others & excellence
•	Patient Advocacy

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Jon Sargent, MBA

Denise Durgin, EML, ACC

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