Montage Marketing Group

Responsible for creating an overarching strategy for all things technology and cybersecurity along with building a state of the art compliance and security program and revamping their overall a approach to information technology.

In this multi-hatted role I am facilitating multiple roles. IT Administrator, Mac Admin, Network Admin and cybersecurity expert. In addition I am helping win new business in the Federal Government level and bringing my entrepreneurial knowledge and spirit to help grow the organization in any way necessary to see them reach their growth goals.

Information Systems Security Officer

Breelabs

Sharing my experiences as CEO, Founder & Operator of Grove Technologies.

CEO & Founder

Interlaced.io

• CMMC Registered Practitioner helping to take clients through readiness in preparation for CMMC Audit
• Developed and implemented new technologies at Interlaced.io to enhance operational and security maturity, ensuring an exceptional user experience.
• Supervised system infrastructure to optimize functionality and efficiency, leading to improved operational procedures and policies.
• Monitored KPIs and IT budgets to assess technological performance, aligning technology strategy with business goals.

VP Technology, Cybersecurity & CMMC Registered Practitioner

Grove Technologies

• Provided expert computer consulting, cybersecurity, and CMMC services to optimize Apple computer investments.
• Managed staff augmentation, remote & onsite support, application development, and system deployment.
• Achieved significant cost savings and efficiency improvements for clients through tailored solutions.

CEO + Founder / CMMC Registered Practitioner & RPO

Marijuana Policy Project

• Managed all aspects of Network Administration, Server Administration, VOIP / SIP Administration, Budgeting, Cybersecurity, and IT Strategy for Marijuana Policy Project.
• Oversaw ordering supplies and configuring remote locations through on-site visits or contracted help.
• Implemented cybersecurity measures following PCI and NIST standards to ensure data protection.
• Developed IT strategies to optimize operations and enhance efficiency.

Director Of Information Technology

The Arc of the United States

Developing web communities for the chapters of The Arc, training staff on web and SEO standards and making sure web technologies are always online using high availability standards. Leading the building and managing internal Chapter Web Service. An online internal service providing high end, modern websites to the chapters of The Arc. Handles all development, platform management, scaling and staff training.

Web Administrator & Developer

Food & Water Watch

• Led IT restructuring and cybersecurity audits for Food & Water Watch, advising senior staff on technology changes and priorities.
• Facilitated smooth transition from former CTO to new IT Manager role, training team and finding replacement IT Manager.
• Conducted business needs analysis, documentation, and training to support organization through transition period.

Chief Technology Officer

Blue State

Responsible for all planning in regards to technology for internal staff development, communications, and systems. Manage the support needs for the entire organization including but not limited to vendor management, contract negotiations, and large-scale solution implementations. Responsible for managing purchases and technology budget for the entire organization for all locations. Strategic planning for technology needs of offices with high availability in mind. Manage IT procedures/policies in accordance with business rules and needs.

IT Director

Responsible for supporting all internal employee IT needs throughout BSD’s offices. Provide support for the organization's VOIP systems, network, and establishing core policies and procedures to help BSD stabilize their IT infrastructure. Responsible for ordering supplies and configuring remote locations through on site visits or through contracted help. Creating and balancing department budget for all locations. Creating a VPN based network for enhanced ARD support. Managing and monitoring OSX servers and implementing new technologies such as (MUNKI).

IT Manager

Georgetown University

Responsible for managing a large IT team that provides advanced technology services and support to the Georgetown faculty and staff in the Main Campus and University Services communities. Coordinates, schedules and maintains satisfactory customer support services that include but are not limited to, Desktop support, Mobile support, Phone support, Remote Support & more. Responsible for the imaging,  maintenance, inventory, packaging and upgrades for all Mac OSX platforms across the entire campus; for faculty and staff in an effort to standardize our Mac platforms. Currently serving as a manager, mentor and trainer for the Georgetown Service Delivery team.

Tier 1, 2, Student Help Desk: Manager & Systems Engineer

Organizing and maintaining all 17 remote locations in terms of IT needs, ordering supplies and configuring remote locations through on site visits or through contracted help. Creating and balancing department budget for all locations. Creating a VPN based network for enhanced ARD support. Managing and monitoring our network of 16 OSX servers. Customizing the OSX Server environment through UNIX to accomplish complex tasks such as MYSQL replication across servers.

IT Director / Sr. Apple Systems Engineer

Cybersecurity & IT Operations Leader | Executive MBA, Interlaced.io

I am an entrepreneur and IT leader with over 9 years of experience as the CEO and Founder of Grove Technologies, a managed service provider that helps people and businesses get the most out of their Apple computer investment. 

With my Executive MBA and multiple IT certifications, including Apple Certified, Mosyle Certified Admin, Addigy Academy Basics, and JumpCloud Core Certified, I have the skills and knowledge to deliver high-quality IT solutions, from staff augmentation and remote support to application development and system deployment. 

I also have a passion for helping aspiring entrepreneurs take that critical first step into consulting, freelancing, or starting their own side hustle. I can be their guide, mentor, coach, and supporter, helping them overcome their fears, challenges, and risks, and achieve their goals. 

Through my publications, awards, and online presence, I share my insights and expertise on IT management, cybersecurity, entrepreneurship, and Apple products. I invite you to follow me, connect with me, and join me on this exciting journey of creating value, solving problems, and making an impact.

Jon Brown, EMBA

Pliancy

Pliancy builds custom solutions for Capital Management and Life Science companies to secure and scale their technology. Using a personal, process-driven approach with white-glove service, we liberate our customers to do their best work by streamlining and automating processes while protecting their data. We innovate towards simplicity and sustainability through cloud-native strategies, future-proofing our clients’ processes in a constantly evolving tech landscape.

Senior Infrastructure Projects Engineer

Iterative Health

- Centralized IT support by implementing JIRA Service Desk, improving issue resolution time by 50%
- Conducted audits of 50+ SaaS applications, enhancing identity and access management, leading to a reduction in security incidents.
- Deployed Okta for SSO and multi-factor authentication, securing employee access and improving system integrity.
- Prepared for SOC2 compliance by rewriting IT security policies and launching SIEM and Zero Trust projects.
- Recruited and mentored IT support and systems engineering teams, boosting IT service efficiency and automation.

Eleanor Health

- Managed technology operations for 30 clinics across 10 states, ensuring high availability and security of IT systems.
- Introduced mandatory MFA and developed HITRUST certification documentation, increasing security posture.
- Implemented Jumpcloud SSO, new telephony solutions, and device management systems, enhancing operational efficiency.
- Reduced IT costs by 20% by bringing IT functions in-house and building a dedicated IT team.

Head of Enterprise Technology

MineralTree, Inc.

- Established a comprehensive IT program, integrating OneLogin for SSO and enforcing MFA, resulting in a 40% increase in security compliance.
- Led the transition to a fully remote work environment during COVID-19, maintaining productivity and collaboration.
- Directed IT integration during M&A, successfully migrating data and applications with zero downtime.

Information Technology Manager

Matrix

- Monitored day-to-day IT operations across Boston, San Francisco, and Palo Alto offices, ensuring smooth functionality and efficiency.
- Implemented best practices including MFA, SSO integration, and phishing simulations to bolster security.
- Migrated ERP software from Intacct to Dynamics and converted legacy network equipment, saving $150k annually by transitioning to low latency fiber-based direct internet access.
- Migrated legacy video conferencing systems to Zoom and telephony to Zoom's AV integration, modernizing communication infrastructure.
- Acted as a trusted advisor to new portfolio companies, addressing their IT operations and security concerns effectively

Yieldbot

- Established the IT and corporate security program for a 150-person organization with six offices nationwide.
- Implemented and refined new network equipment, improving WiFi connectivity and creating SD-WAN connections between offices.
- Streamlined and standardized audio-visual systems in meeting rooms, enhancing meeting efficiency and experience.
- Continued to provide robust IT support until the company folded in 2018.

Head of Information Technology

Acquia

- Led a team of 5 IT support staff and systems engineers, delivering corporate IT services for an 800-person global organization across North America, South America, Australia, Europe, and Asia.
- Implemented new cloud-based VoIP and video conferencing systems, standardizing meeting rooms and saving 50% on yearly costs.

- Wrote and edited code to automate provisioning and deployment processes, using Jenkins, Puppet, and Ansible in AWS environments.
- Set up production health monitoring and alerts, enabling rapid diagnosis and resolution of server faults.
- Provided support for internal and external developers, facilitating the creation of development environments and enhancing operational efficiency.

DevOps Engineer

Sapient

- Administered and oversaw OS X infrastructure for over 2000 clients, utilizing Casper and other OS X management tools.
- Developed new workflows, including Tomcat and MySQL load balancing, and spearheaded global software update services.
- Created new scripts and workflows for package management, preference management, and imaging.

Senior Associate L1 Infrastructure

Macuity

- Implemented and administered tools to optimize OS X and iOS functionality for SMB clients.
- Worked with technologies including OS X Server, JAMF Casper Suite, SonicWALL UTM devices, NETGEAR switches, Kerio Connect, VMware, CentOS, Ubuntu Server, and various Windows environments.
- Provided technical support and consultation, enhancing client satisfaction and operational efficiency.

Sales and Systems Engineer

IT Leader

Seasoned IT security leader with extensive experience in directing IT and security programs for tech startups. Proven ability to enhance IT operations, implement robust security measures, and lead cross-functional teams to drive technological advancements and organizational success. Expert in infrastructure management, identity access management, and security compliance (SOC2, HITRUST).

taplio

The Battle

Jon Brown, EMBA

Han Su Kim

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