Twitch

• Lead CE Creator Development, mentoring 2 PgMs to boost conversions by 20% in targeted affiliate and partner programs.
• Launched a global forum to gather creator insights, accruing 650+ submissions and influencing product and SPM strategies.
• Enhance Creator Dashboard features aimed at creator growth for Twitch’s 7+ million streamers using React, Python, & Go.
• Improved Raid Browser algorithm and UI, enhancing usability for Twitch’s monthly 7+ million active streamers.
• Update and add new Upcoming tabs for categories using Python & React, impacting 10.6M+ followers.
• Developed Python script to streamline creator recruitment, contributing to 12% of new CE acquisitions in a quarter.
• Built Clip Digest Tool using React/Node.js, improving content review speed by 25% and increasing team efficiency.
• Trained Growth Product Manager on data formatting for front page JSON updates, contributing to millions of impressions.

Sr. Program Manager / Software Engineer, Creator Expansion & Creator Growth

• Spearheaded Hip-Hop strategy and execution, Twitch's most popular genre by listenership
• Managed key partnerships, overseeing $1M+ revenue through creator meetings and data analysis.
• Led contract negotiations to onboard high-impact creators, enhancing Twitch’s content range.
• Co-hosted webinars, contributing to 80% retention in The Collective artist development program.
• Executed Python scripts via Mode & Google APIs for streamlined Sheets reports.

Sr. Program Manager, Music

• Managed relations with acquired artist partners & onboarded 30 music creators monthly.
• Developed educational docs and co-hosted webinars, initiating program outreach efforts.
• Analyzed data to enhance partner revenue, engagement, and content strategy efficiently.
• Collaboratively developed the first official onboarding documents for music creators.

Program Manager, Music

Music Business Podcast

• Conducted interviews with top music industry figures for trend and tactic insights.
• Served a large audience of aspiring and current industry professionals.
• Achieved peak chart performance: #9 on Apple Podcast's USA Music interviews chart.

Interviews include:
• Co-Founder and Head of Marketing at LVRN, Sean Famoso
• Wiz Khalifa Manager and Taylor Gang Co-CEO, Will Dzombak
• Head of Marketing & President of Management at Cinematic Music Group, Chris Herche & Hovain Hylton
• VP of Integrated Marketing and Digital at Epic Records, Lisa Kasha
• Low Profile Founder and CEO, Jen Pearce

Co-Host, Co-Creator

General Assembly

• Completed 500-hour coding program, honing JavaScript, Ruby, Python skills.
• Built 3 full-stack applications independently, including portfolio, to-do, and movie database apps.
• Leveraged early completion of tasks to provide tutoring and debugging assistance to classmates.

Software Engineering Fellow

Equative Thinking

• Achieved $500k revenue a year, managed $100k marketing budgets, and merchandising, garnering $40k sales in 24 hours.
• Crafted bespoke websites, landing pages, and graphic design for our artist roster, enhancing brand identity.
• Managed the company's digital brand and integrated internal tools, providing support for a 12-member team.

Artist Manager / Digital Operations Specialist

• Supported and administrated daily for noted R&B artists and rappers.
• Drafted and approved marketing plans and press releases with precision.
• Executed impactful email campaigns for artists like Masego and Smino.
• Designed marketing assets via Photoshop for tours and album artwork.
• Accompanied artists during New York-based press activities.

Day-to-Day Manager / Social Media Admin

• Orchestrated travel and logistics for executives and clients efficiently.
• Assisted executives with meticulous calendar management and expense tracking.
• Executed daily social media posts, optimizing online presence for clients.

Company Assistant

Leverage 

• Consulted on logo design and various design tasks to meet client needs effectively.
• Assisted clients with research, data entry, and diverse administrative duties.
• Acquired best productivity practices from certified productivity coaches.

Virtual Assistant

New York University School of Law

• Supported professors and students with university IT and equipment during class.
• Addressed support calls and emails promptly regarding equipment malfunctions.
• Researched and integrated new IT appliances to enhance university resources.

Media Services Specialist

AudioFrost.com

• Led a team, delivering daily updates and editorials on diverse music genres.
• Researched and reported on the latest music news and trends daily.
• Drafted and refined editorials on industry trends and artist narratives.
• Managed social media, gaining recognition from musicians like 2 Chainz.

Founder, Editor-In-Chief

Audible Treats

• Drafted press releases and emails for high-profile clients like SuperDuperKyle.
• Edited audio meticulously for weekly company mixes.
• Assisted in managing dynamic company social media platforms.
• Shadowed mentor and collaborated with artists on visions for new releases.

Marketing and Publicity Intern

Mass Appeal

• Supported General Manager and Marketing Director at Mass Appeal label.
• Explored innovative merchandise ideas for artist roster effectively.
• Assisted in organizing events for artists like Nas and Run the Jewels.
• Researched and identified potential artists for roster inclusion.

General Label Intern

Round Hill Music

• Supported the Head of Administration effectively.
• Aided in royalty admin and meticulous royalty tracking via Excel.
• Collaborated cross-functionally with interns on diverse projects.

Admin & Royalties Intern

Jordan Chude Williams, based in New York City, is a Senior Program Manager and Software Engineer at Twitch, recognized for his nonlinear journey into the tech industry. 

Originally starting his career in artist management and digital 
operations within the music industry, Jordan transitioned into software engineering and program management by leveraging his unique strengths and diverse experiences. At Twitch, he plays a key role in enhancing creator programs and contributing to product development, with expertise in Go, AWS, JavaScript, Python, TypeScript, React, and Node.js. 

Jordan actively advocates for diversity in tech, emphasizing the value of embracing unique strengths and pursuing unconventional career paths that ultimately benefit both the user and the business.

Jordan Chude Williams

•Partners with executives, relationship managers, and business development leads to prepare high-quality proposal and due diligence responses, driving revenue growth across global industry segments.
•Coordinates clear, concise responses to client due diligence questionnaires (DDQs) by collaborating with subject matter experts.
•Manages end-to-end proposal and DDQ processes, independently and in teams, ensuring accurate, timely submissions.
•Creates persuasive client-facing presentations, effectively showcasing Treasury Services and BNY Mellon’s leading service offerings.
•Conducts legal and business reviews, participating in project go/no-go decisions to mitigate risk and ensure compliance.
•Utilizes tracking tools to monitor project progress, maintaining accurate data for reporting and analysis.
•Assists in refining proposal and due diligence processes, contributing to the development of standardized content for future submissions.

Proposal & Due Dilligence Response Analyst

Reimagined Parking

• Assumed responsibility for ensuring the compliance and accuracy of contract administration within an
assigned portfolio, including timely data entry, data quality monitoring, and resolution of discrepancies
related to contract documents
• Responsible for developing Contract Lifecycle Management (CLM) solution

Contract Specialist

Deloitte

•Provided comprehensive contract administrator support across the entire contract lifecycle, from pre-proposal development to contract closeout, ensuring all contractual obligations were met
•Assumed responsibility for ensuring the compliance and accuracy of contract administration within an assigned portfolio, including timely data entry, data quality monitoring, and resolution of discrepancies related to contract documents
•Collaborated and built effective working relationships with cross-functional teams to address complex contracts administration and proposal challenges, fostering a collaborative and solution-oriented work environment
•Spearheaded process improvement initiatives, developing and implementing strategies to enhance efficiency in contract administration, and provided training to account teams and colleagues

Senior Contract Operations Specialist

•Created, Organized, and Executed Benefits Proportionality Audit for Public University with $95.048 million operating budget to optimize costs and save on employee expenditures
•Advised the Federal Bureau of Prisons Accounting Operations Section (AOS) on enterprise risk management for packages totaling more than $330 million that help federal inmates’ transition into civilian life upon release
•Fostered a place where employees could connect, belong, and grow as Firm Inclusion Lead for Account

Advisory Project Delivery Specialist

Georgetown University

•Oversaw 427 accounts for non-student customers of Private University with $1.5 billion operating budget
•Worked closely with the Workday Financials software core team members to help develop capabilities in customer revenue and receivables management, including the design of new business processes 
•Developed and maintained policies and procedures with respect to customer invoicing and payment, including what University requirements will maximize collection and minimize bad debt
•Created and analyzed monthly trend and operational reports related to customer revenue and receivables
•Supervised conversion of paper leases and bookkeeping to electronic record management in Workday

Manager of Account Receivables 

Georgetown University Law Center

•Improved financial operations for Law Center's LLM Program by optimizing operating budget
•Analyzed curriculum data and evaluation reports for Program Directors, updated faculty records in the Digital Measures System (AI), and maintained data integrity for schedule planning data for each degree and certificate program

Administrator

Ankura

•Influenced key decision making in $10.033 billion Volkswagen 2.0 and 3.0 L class action settlements as sole Associate on daily conference call with Sullivan & Cromwell and Delaware Claims Processing Facility
•Promoted to Litigation Lead amongst team of twenty two within two months of hire to investigate fraud and determine eligibility go over 500,000 claims
•Performed research; data collection; statistical complication; document generation; and created charts and visual presentations to update the Volkswagen Settlement Coordinator Team on protocols and compliance

Associate

New York University

•Acted as Gatekeeper in the Office of the Provost for Private University with $3.7 billion operating budget
•Briefed the Chief Academic Officer for events with internal (e.g., board of trustees, deans) and external (e.g., distinguished visiting faculty) audiences
•Fostered partnerships; Developed and maintained strong sense of trust with top Executives of Global University, including making house calls to Senior Vice Provost to deliver relevant academic media
•Enhanced University relationships by responding and facilitating resolutions for a variety of University related inquiries ranging from press releases to confidential inquiries from trustees
•Consulted with Academic Chief of Staff to revise the 2013-2014 and 2014-2015 Faculty Handbooks

Student Administrative Aid, Office of the Provost

U.S. Department of Education

Program Analyst, Impact Aide Office

Results-driven and collaborative professional with more than 8 years of expertise in finance, operations management, and contract administration. Possesses robust organizational and project management abilities, evidenced by the successful orchestration of pivotal, large-scale projects. Demonstrated proficiency in devising and executing strategic initiatives, conducting thorough research and analysis, and fostering effective stakeholder engagement. Recognized for excellent communication skills and a consistent history of cultivating relationships to advance organizational objectives. Currently working as a Due Diligence Response Analyst for BNY.  

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Jordan Chude Williams

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