Jordan Henderson

Evisort

VP of Revenue Operations - Acquired by Workday

The Riverside Company

Director of Revenue Operations

Revenue.io

Sr Director of Revenue Operations

Socialive

Sr. Director of Sales, CS, & Operations

Hire an Esquire, Inc.

VP of Sales & Operations

NationBuilder

Director of Sales Operations & Sales Development

Manager, Customer Success & Sales Operations

Experienced Revenue Leader with a background in revenue operations, sales enablement, sales, sales operations, sales development, Customer Success, ABM, strategic planning, and project management. I work cross functionally with sales, marketing, customer success, and finance to maximize the efficacy of revenue generating efforts.

MaintainX

Senior Director of Revenue Operations

Sonar

Advisor

Outreach

- RevOps executive managing Sales Ops, CS Operations, Marketing Operations, PMO, Platform Operations and Revenue Technology
- Strategic Planning and execution of all GTM Tech Stack 
- Leader of leaders within Revenue Operations department
- Executive management of GTM policies, processes and technologies
- Executive management of large enterprise-level projects and initiatives

Pendo.io

- Manage Sales Operations team, Salesforce Devs and Admins and Deal Desk 
- Support the equitable distribution of Accounts to sales team
- Design and maintain equitable sales territories globally
- Orchestrate GTM Rules of Engagement policies
- Implement technology based solutions, including but not limited to all development in SFDC
- Assist in maintaining forecasting policies and procedures
- Ensure CRM data integrity
- Coordinate 25+ integrations aligned to SFDC
- Working cross-functionally across org for enterprise level projects and tasks
- Work closely with revenue management to inspect sales processes and prioritize opportunities for improvement
- Build strong internal relationships cross functionally with other key leadership personnel
- Directs and supports enterprise-level projects aligned to key company initiatives (i.e. Salesforce CPQ implementation)

Director of Sales Operations

Sales Operations Manager

Devada

-Analyze data from multiple sources to help the business make informed decisions in order to meet business objectives 
-Provide data-driven recommendations for strategic objections, forecast or performance metrics 
-Build and strategize business reporting for strategic analysis and internal business review 
-Own, manage and administer all processes tied to Salesforce.com 
-Strategize, facilitate and manage training strategies and programs for the sales staff 
-Assist with managing implementations of the tech stack used by all facets of sales at DZone 
-Support sales leadership on the managing of the sales staff in order to meet business objectives, individual and team goals

Cree Lighting

Sales Tools-Optimized and implemented sales tools (Salesforce, ECOinsight, etc.) in order to optimize sales efficiency and close more revenue. Conducted all Salesforce training for new employees and built library of recorded training tutorials for continued education.

Pipeline/Supply Chain Management- Managed sales pipeline in support of sales team to reach and exceed quarterly and yearly goals. Worked closely with operations for calculated production.

Performance Management- Managed sales activities through Salesforce. Managed accountability of individual team members to help increase close rate.

Forecasting- Forecasted  QTD and YTD numbers based on market trend to set team goals for revenue targets. Forecasts broken down by product family and SKU to provide numbers to manufacturing for production forecasts.


Partner Management- Managed a partner portal in Salesforce which provided various tools to assist partner network in selling Cree products.

Sales- Fulfilled sales opportunities that company chooses to take direct rather than through traditional channels. Included prospecting, selling, ROI and payback analyses, implementation management as well as order fulfillment and followup.

Sales Tools Implementations- Lead on implementing Salesforce for Cree Lighting team. Included training other employees, data integration from previous methods, reporting development, App Exchange integration, etc.

Sales Training- Communication of best practices and proven sales methods to other team members. Especially concerning first contact with customer whether that is by phone, in person, or via email. Also sharing best practices on how to transition to next steps ultimately closing the deal. 

Deal Registration- Taking the lead on implementing a deal registration system through Salesforce. This will allow us to utilize all different sales channels simultaneously while minimizing channel conflict within the network

Global Sales Operations

Silverchair Learning Systems

Prospected cold, warm, and hot leads in order to increase sales
Increased expertise on the industry as well as my respective territory
Built beneficial relationships with state leadership and association leadership in territory
Trained and assisted peers and new employees on sales techniques and best practices
Won several company contests for creative projects to increase knowledge and sales
Dialed between 30-50 calls a day averaging 5-7 demonstrations set per week
Received numerous praises from clients and prospects on professionalism
Represented the company in a professional manner at industry trade shows across the nation
Built a substantial pipeline in order to close large sales numbers in coming fiscal quarters

Regional Account Executive

Blackboard

Building a relationship with current or potential clients through phone and email interactions. Informational research on clients and territories in order to help improve sales.

Lead Generation Specialist

Blackboard-AlertNow

Lead Generation for Inside and Outside Sales
Prospected cold, warm, and hot leads in order to increase sales revenue
Broadened my knowledge of my territories through research and networking
Strengthened team morale with a positive attitude and guidance for new employees
Broke into a territory by creating more leads in the state of NJ than previous representatives which substantially increased AlertNow's market share.
Dialed between 50-60 calls per day reaching 4-6 high position decision makers a day
Maintained over a 90% approval rating by the sales representatives I was setting the meetings for
Positioned sales representatives to close approximately 45% of meetings set.

Magnolia Audio Video

Consult with customers on upper scale home theater needs. Perform sales demonstrations and product knowledge information for other employees as well as customers. Complete sales.

Magnolia Sales Professional

I am a revenue operations executive with over 12 years of experience in optimizing business processes and increasing GTM efficiency across sales, marketing, customer success, and platform operations. I currently lead a team of leaders within the revenue operations department at Outreach, the leading sales engagement platform.

My mission is to leverage my Salesforce certifications and best practices to design and execute strategic plans and policies for the GTM tech stack, ensuring CRM data integrity, coordinating integrations, and implementing technology-based solutions. I also manage large enterprise-level projects and initiatives, working cross-functionally with internal and external stakeholders to achieve shared goals and outcomes.

My field of expertise is GTM (Marketing, Sales, CS) operations, where I have a proven track record of supporting the equitable distribution and alignment of accounts and territories, orchestrating GTM rules of engagement, maintaining forecasting policies and procedures, and driving sales performance and growth through funnel optimization. I have successfully applied my skills and knowledge in previous roles as Director and Manager of Sales Operations at Cree, Devada, Pendo.io, and Outreach, respectively.

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Jordan Henderson

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