Atlassian

Enterprise Sales Development Representative

Seamless.AI

Strategic Advisor

Maildoso

Sendspark

Orum 🥇

Building pipeline isn't just about numbers. 

It's about strategy.

Working alongside Account Executives, I drive growth in the Mid-Market space through a multi-threaded approach that gets results.

My playbook? 

↳ Master the art of cold calling
↳ Leverage personalized multi-channel outreach
↳ Build relationships that convert

I maximize every tool in my tech stack:

↳ Orum for high-impact calling
↳ Outreach for sequence automation 
↳ Sendspark for video messaging
↳ Salesforce for deal management
↳ LinkedIn Sales Navigator for targeted prospecting
↳ Clay & Crossbeam for research
↳ ZoomInfo & Apollo for accurate intel
↳ Zoom for impactful video meetings
↳ Slack for seamless collaboration
↳ Google Suite for efficient workflow

But my impact goes beyond personal success.

I've trained teams on prospecting effectiveness, sharing expertise across our full tech stack. 

Because when the team wins, we all win.

The results speak for themselves. 

Q3 2024: 33 meetings booked, 16 qualified

↳ 100% quota achievement
↳ $398K pipeline generated
↳ $30K ARR converted

Q4 2024 is already showing promise:

18 meetings booked, driving $143K in pipeline value.

My mission? 

Transform conversations into opportunities, and opportunities into partnerships.

Senior Sales Development Representative

Transect

At Transect, I bridged the gap between technology and renewable energy development, helping teams automate site selection and critical issues analysis.

My approach?

↳ Prospect and meet with Development Directors and Energy Consultants
↳ Deliver compelling demos that showcase automation power
↳ Transform complex data into actionable insights
↳ Drive decisions through BANT-qualified opportunities

Leveraging a powerful tech stack:

↳ Transect's platform for site analysis
↳ HubSpot for deal management
↳ ZoomInfo & Sales Navigator for targeted prospecting
↳ Zoom for impactful virtual demos
↳ Google Suite & Slack for seamless collaboration
↳ Custom GPTs for enhanced productivity

Beyond selling, I drove innovation:

↳ Created sales & marketing video content
↳ Developed AI tools for team efficiency
↳ Trained team members on ChatGPT integration
↳ Maintained pristine pipeline data

The impact?

↳ Set record as fastest new hire to close
↳ Streamlined operations with custom GPT solutions
↳ Built lasting partnerships in solar & battery storage
↳ Transformed site selection processes

My mission? 

Help developers accelerate renewable energy development through automation and innovation.

Account Executive, Content Specialist

Ryder System, Inc.

Conducted sales and prospecting training for new hires, teaching outreach strategies and tools to improve pipeline growth.

Developed custom ChatGPT workflows for sales research, prospecting automation, and outreach personalization.

Continued to drive pipeline by leveraging intent data and customer reports to identify and engage high-value accounts.

Sales Achievements:

2024 (Q1): 92% of meeting goal (11/12); $59.9M in new pipeline.

Senior Enterprise Account Development Manager

Consistently ranked as the Top ADM year-over-year for pipeline generation and meeting performance.

Prospected Top 50 CPG accounts and 100+ international prospects, supporting 7 Directors of Business Development.

Leveraged ZoomInfo and Sales Navigator for targeted prospecting research and identification of key stakeholders.

Met bi-weekly with DBDs to strategize, categorizing accounts into a tiered priority system (high to low) and collaborating to engage and advance opportunities.

Used intent data, customer quarterly reports, and 10-K filings to align messaging with business priorities and uncover new opportunities.

Executed outreach through cold calls, emails, and video messaging, driving engagement and building pipelines.

Sales Achievements:

2023: 111% of meeting goal (40/36); $57.8M in new pipeline.
2022: 196% of meeting goal (47/24); $112.2M in new pipeline. 

Awarded 2022 Quota Buster for generating $112.2M in new pipeline. 

Tools Used: Salesforce, Power BI, Seismic, Teams, RingCentral, ZoomInfo, Sales Navigator, and ChatGPT.

Enterprise Account Development Manager

Fusion Logistics Services

Excelled in identifying, engaging, and sustaining a robust pipeline of potential brokerage clients, exceeding established targets. Gained access to decision-makers and closed deals by utilizing a disciplined prospecting approach, including cold calling, networking, and social media, and by addressing customer pain points. Delivered outstanding service by prioritizing customer satisfaction, while managing existing accounts and collaborating with the team to enhance efficiency. Contributed to business growth and success by leveraging operational support, negotiating pricing and contracts, and devising strategic account plans.

Senior Account Executive

Fusion Transport

Skillfully negotiated carrier and client collaborations to grow and sustain a prosperous book of business. Utilized industry expertise to build robust relationships with clients, operators, and agents to seize valuable freight opportunities. Mediated and resolved shipping issues, while streamlining transactions. Excelled under pressure. Strategically prioritized tasks and implemented focused lead campaigns to discover new sales prospects. Adopted a client-focused approach to empathetically address customer needs, providing customized solutions using in-depth knowledge of the transportation sector.

BlueGrace Logistics

Molded and developed 10-person sales team. Shifted focus from cost to customer relationships. Aligned supply strategy for increased sales and profitability. Managed shipments from shipper to consignee. Matched carriers with freight through expert carrier relations. Delivered customized solutions for each client's unique model. Specialized in cost/process management, technology, risk/change management, and supply chain optimization. Prospected, qualified, and generated new customers. Negotiated pricing with carriers and customers. Exceeded sales quotas consistently.
Nurtured lasting relationships with existing customers.

Senior Account Executive, Team Lead

Account Executive

Cold-called and closed new business, boosting revenue through strategic sales planning.
Trained clients on TMS, troubleshot and maintained accounts, and managed receivables.
Booked and tracked shipments, resolving customer issues for seamless delivery.
Qualified customer needs, uncovered growth opportunities, and consistently followed up.
Achieved 283% of revenue goal in first year, retaining over 50 accounts and preventing loss to competitors.

Account Development Representative

Harmonizing sales & marketing to compose winning strategies.

👋🏽 Thanks for stopping by! 

So, who's JR? 

A Baltimore native who made the Sunshine State home—and never looked back.

I grew up in an artistic household where my passion for music took center stage.

Picked up the saxophone in '06, and to this day, still play professionally.

But life had other plans.

I found my way into SaaS sales and discovered a new way to create impact.

Now, I’m an Enterprise SDR at Atlassian. 

Highlights from My Career

↳ Generated over $3M in profit across my sales career.
↳ Delivered $112.2M as a quota buster at Ryder.
↳ Created GPTs that enhanced sales efficiency at Transect.
↳ Won President's Club in 2017 at BlueGrace.

My Approach to Sales and Leadership

→ Adaptability: Staying ahead in a fast-changing landscape.
→ Authenticity: Building trust through transparency.
→ Accountability: Owning my results and leading by example.

What I Bring to the Table

Beyond SaaS sales, my expertise includes:

↳ Personal branding strategies that resonate.
↳ Video creation/editing for promotional & social content.
↳ Mentoring in AI, video, and sales strategies.
↳ Proficiency with tools like HubSpot, Outreach, Salesforce, and more.

Whether you want to explore sales strategies, AI, or personal branding—or just talk music

Send me a message or email me at jtbrichardson@icloud.com.  

I’d love to collaborate and help you achieve your goals
while always giving you my best and supporting the best in you.

Jordan Richardson 🎷

Optum

Detail-oriented Senior Technical Writer with strong experience in writing, reviewing, editing, formatting, revising, and standardizing various types of technical documents possesses strong experience in a regulatory environment, thereby certifying adherence to various compliance standards.
 
Experience in healthcare a must. Microsoft Office Suite 365 (including Microsoft Visio), Adobe Technical Communication Suite (including Adobe FrameMaker, Acrobat Pro, and RoboHelp), Adobe InDesign, Help Authoring using Adobe RoboHelp, Change Control Boards, Agile Software Development, Style Guides, Jira and Confluence, GitHub and ZenHub, Trello and Monday, Slack and Microsoft Teams.

Imaging Technical Writer

JohnTheWordsmith LLC

Storyteller-In-Chief

Merative

Created new documentation suites for cognitive AI solutions: Liver, Prostate, and Breast. Collaborated with leadership and internal and external stakeholders (e.g., development, QA / RA, implementation, support, training) for Merge Imaging division.
• Accountable for Radiology Imaging System (RIS), Merge Unity PACS, and Watson Health Imaging Analytics documentation suites.
• Created and edited user guides, system administration manuals, installation and upgrade instructions, and release notes utilizing Adobe FrameMaker.
• 100% perfect record meeting financial and time budgets throughout entire tenure.

Sr. Technical Writer

Created and edited user guides, system administration guides, installation and upgrade instructions, and release notes utilizing Adobe FrameMaker. Collaborated with interdisciplinary team members within the Merge Imaging division to accomplish project goals and objectives.

Information Developer

Merge Healthcare, an IBM Company

Managed and oversaw the documentation suites for Merge Dashboards, Merge Documents Management (MDM), and Merge Financials.
• Utilized Adobe FrameMaker to generate and refine user guides, system administration guides, installation and upgrade instructions, and release notes.

Senior Technical Writer

October, 2015 - Merge acquired by IBM for its Watson Health division

Responsible for documenting the Merge Cardio, Merge Dashboards, Merge Documents Management (MDM), and Merge Financials product lines.

Technical Writer

Amicas

Provided comprehensive management and oversight of the documentation suites encompassing Merge Hemo, Merge Cardio, Merge Dashboards, Merge Documents Management (MDM), and Merge Financials.
• Employed Adobe FrameMaker to create and enhance user guides, system administration guides, installation and upgrade instructions, and release notes.

Emageon

TEKsystems

Worked on contract at WEA Trust in Madison, WI from Halloween, 2005 - 2008.
Worked on contract at Metavante in Milwaukee, WI.

Contractor at WEA Trust in Madison, Wisconsin. Created documentation and online help topics for QNXT claims system. Developed online help topics and Business Process Re-engineering swim lane flowcharts.

Technical Writer / Help Author / BPR

Camtronics Medical Systems

Created CardioWorks EMR document suite in Adobe FrameMaker and Help topics using WebWorks. Collaborated with Product Development, Quality Assurance and Regulatory Affairs, Implementation and Technical Support, and Marketing departments to guarantee accuracy and comprehensiveness of IFUs. Verified that IFUs underwent review, approval, and release in accordance with quality system. Collaborated with Tech Comm team members to share knowledge and best practices.

Storyteller, wordsmith, pleasant chap

I'm a writer and storyteller for business and pleasure. I help clients learn reverse-engineer their career stories and craft their narratives for maximum impact.* 

A veteran of cohorts from Lara Acosta (Personal Branding), Taylin John Simmonds (Twitter Copywriting), I'm currently in Dakota Robertson's ghost writing cohort, and will join Michael Margolis' Narrative Influence cohort in the summer.

My background is as an experienced Senior Technical Writer working in the hospital & health care industry with a specialization in medical devices for over 20 years as a writer and editor. 

My speciality is working as a liaison between technical / Subject Matter Experts and end-users. (And my ADHD superpower of hyper-focus gives me an extra gear!)

* > I'm not currently offering a storytelling service for Inbound leads (but I'm busy creating one with an Alpha client who tracked me down and got me started thinking about what such a program / service like that might look like).

tl-dr: Stay tuned...

taplio

The Battle

Jordan Richardson 🎷

John Cook

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