By 2026 online retail sales are estimated to have grown by 56%.

Estimating to reach £6,100,000,000,000 GBP. 

By now, you understand the importance of selling your products digitally.

Just a minor problem:

You’re unable to grow or make any revenue through online channels.

You see others around you excel and make a great living.

On the other, you’re stuck.

At this point, you’ve wasted money on campaigns that didn’t convert, you fell behind with consumer habits and you’re falling behind your competitors. 

You're trying to analyse data that doesn't make sense and learn platforms that take too much of your time. 

All while unused inventory is sitting there and not being sold. 

You even may have had bad experiences with agencies that don’t produce, don't communicate but make sure they send you their large invoice at the end of the month.

Worse, you are even losing time in the areas of the business you are best at and where you will make the greatest impact.

That’s a nightmare scenario you don’t want to think about for long.

It’s time to make a change.

What if you had a commercial-oriented partner in your corner?

Someone who takes care of every digital aspect of your business.

Ranging from running your email marketing, executing ad campaigns, and optimizing your website.

How much easier would it be to grow your business?

That’s where I step in.

As an experienced eCommerce marketer, I help overwhelmed e-commerce business owners increase their revenue to a 7-figure level by managing and optimizing every digital aspect.

My goal is to grow your revenue, give back your time and help you focus on what you’re best at, making your business as successful as possible. 

If you’re interested in how I can help your business, send me a DM and we can chat.

I can’t wait to hear from you.

Josh Blackburn

Ecommerce Manager (Head of DTC)

I help 7 figure D2C brands increase revenue, grow retention and build customer loyalty, using my expertise in email marketing and retention strategy.

Hi, I am Josh. I am a CRM Partner for B2C brands. I help teams drive profitable and sustainable growth through strategic CRM and retention.

After more than 15 years working across ecommerce, B2C and consulting, I have learned that effective retention work is never about sending more emails. It is about understanding your customers, your margin, your acquisition efficiency and the commercial levers that truly grow a business.

Brands choose to work with me because I bring clarity, strategic direction and hands on leadership. I work closely with founders and marketing teams and I aim to be an internal partner rather than an external resource. Clients often describe the partnership as human, thoughtful and commercially grounded.

What others have said:

“Josh is a rare find. Strategic, fast and deeply in tune with our brand. Since joining us he has helped grow our email performance across the board with smart campaigns that convert. He is collaborative, reliable and a genuine pleasure to work with.”
Etay, COO at Cozmo

“Working with Josh has been a game changer. He completely rebuilt our post purchase flows with sharp strategy and flawless execution which led to higher form conversion and a clear uplift in retention revenue. Josh has a deep understanding of customer behaviour and always goes the extra mile to bring data, research and strong ideas. He is responsive, proactive and blends strategic thinking with technical know how. We recommend him highly.”
Angelica, Head of Ecommerce at Naydaya

What I focus on:

• Converting more prospects into customers
• Increasing the number of first-time customers who return
• Growing lifetime value in a way that supports your wider acquisition strategy
• Creating customer journeys that feel human and commercially effective
• Bringing senior CRM leadership to your team without agency layers or internal hiring cost

If you want a CRM partner who understands both your numbers and your brand and who will work alongside your team with care, clarity and senior leadership, feel free to send me a message.

Co-Founder & Director

Regal Gentleman, born out of a bad haircut, and now a side-hustle, is an award-winning men’s grooming D2C, e-commerce and educational company. Our vision was to eliminate the complexity from men’s grooming experiences, and I am the player that steered the ecommerce and digital strategy that now attracts over 200,000 organic website visits/month. 

I created a vision, plan and action that resulted in a social media and content strategy, and video series that attracts 2million+ YouTube views/month. As more than a face of the business, I am hands-on developing strategic based on tangible insight. I am a regular at in-person coffee meets, focus groups and calls that improved customer experience, increased insight generation, and result in a deep understanding of the customer journey at all functional levels.  

From start-up to growth to six-figures, I was involved in everything from eCommerce strategy development to creating user personas, customer profiles, UX/UI plans to the website itself. I drove end-to-end product development too that synergised with sector trends and actual customer feedback. As a leader, I was behind the introduction of the internship programme and guided young talent to grow in capability and potential within the ecommerce and digital marketing space. I was key to the success of the social media strategy that drives high audience engagement, brand development and original content development, with a focus on Instagram, TikTok and YouTube. 

These days, Regal Gentleman is my side hustle, and the place I explore, test, and learn new approaches to eCommerce, digital strategy, and marketing.

Bridging Gaps & Building Bonds | Communication Consultant for Executives, HR Leaders & DEI Directors | Creating a Culture of Connection, Inclusion & Belonging | Available for Coaching | Training | Speaking |

People need to feel seen and heard.

Communication is critical.

Wrong doesn't cut it. 

You gotta get it right. 

Sometimes you need another opinion. You need a new perspective. You need a different point of view.

Let's get real: There are times when you need an outsider to drive your inside game.

Figuring out what to say and how to say it is a beast, especially when it comes to successful messaging because effective communication can be a real pain in the rump.

Discovering the best way to communicate with your crew, captivate your clients, and connect with the world that exists outside of your organization (as well as your personal thought bubble) can feel like a mind-numbing maze, especially with regard to equity, inclusion, and belonging in the digital age. 

This is where I come in to help.

With the mind of a scientist, the heart of coach, and the spirit of a savvy strategist, I talk the talk and walk the walk in ways that will take your business or personal communication project to the next level.

Through customized workshops, presentations, and consulting sessions, I’ll help you discover what works and doesn’t work for your unique situation. 

A master educator and recognized expert in message development for ethical team building, diverse leadership presence, and inclusive audience engagement, I have been coaching on the art and science of communication for 20+ years. 

I have worked with corporations, higher education institutions, and I’ve even had the distinct privilege to work with homeless women who are survivors of sexual abuse—one of the greatest honors in my life.

If you could use an honest perspective, then please reach out today. I can’t wait to hear your story and help you come up with original strategies and savvy solutions that work for you.

At this point, that voice in your head is asking:

"Why should we work together?"

"What does Dr. J. offer that's unique?"

Answer:

I have an intuitive grasp of the obvious.

I'm a peripheral visionary, which means I see stuff off-to-the-side.

I don't have an ebook to offer you, and I don't have a content template to tempt you, because my vision board was burned at the stake...by my mom.

You might be thinking: "Was that a joke?"

Yeah, a bad one.

But what I do is no joke...

I'm in the business of belonging by connecting people, one conversation at a time. 

I've developed a simple sauce that has helped over 18,897 people connect in the moments that matter most.

I'm available for coaching, workshops, and talks.

If you could use a helpful perspective that works, then reach out today.

taplio

The Battle

Josh Blackburn

Dr. J. Rodríguez, Ph.D. 💬💥

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