Jovita Tam

Kyndryl

Kyndryl (NYSE: KD) is the world’s largest IT infrastructure services provider, a 90,000-person 'start-up' with more than 3,000 patents. The company provides applications, data, AI, cloud, core enterprise, digital workplace, security, and other related services. The company has a global base of customers — including 75 of the Fortune 100. 

Kyndryl’s Chief Privacy and Regulatory Office (CP&RO) directs the company’s privacy and regulatory vision, compliance strategy, and oversees the organization’s privacy and regulatory programs.

Chief Privacy and Regulatory Office Global Program Leader

Big Data LDN

Member of the steering group responsible for the curation of the biggest data and analytics conference (15K+ attendees in 2023) in the United Kingdom. https://bigdataldn.com/steering-group/

Big Data LDN (London) is the UK’s leading free to attend data & analytics conference and exhibition, hosting leading data and analytics experts, ready to arm you with the tools to deliver your most effective data-driven strategy.

💻Over 180 leading technology vendors and consultants. 

🗣️ 300 expert speakers in 15 technical and business-led conference theatres 🎭,with real-world use-cases and panel debates.

Network with your peers and view the latest product launches & demos.

The event is held annually at the London Olympia with over 13k attend

All about the conference & exhibition https://bigdataldn.com

Steering Committee

FinTech Connector 

FinTech Connector is a global online and real-world professional community that connects fintech and financial services experts, executives, and entrepreneurs to collaborate and cultivate fintech innovation.

To learn more and join this exclusive, invite-only community, please DM.

Community Partner UK

illumour Limited

illumor, a boutique consulting firm specializing in building better companies. Illumour partners with transformative leaders to create business value, build better companies, and a better world.

Founder, Principal Consultant

Mercy University

Customer Experience Executive Education Advisory Board Member

Advisory Board Member

Followed my curiosity, rediscovered alignment and balanced between effort & ease.

Recharge: Self-Imposed Sabbatical

Exiger

Advisory - Data Governance / Data Analytics Engagements 

Topside Advisors, LLC

Managing Director, General Counsel - M&A

Theseus Advisory Solutions

Theseus Advisory was a private company providing strategic advice to C-suite executives.

Founder, Strategy Consultant / C(x)O Advisor

Centerboard Group

VP, Investment Banking

Ready to simplify, scale, and innovate responsibly? 🙌🏻

I’m a curious business-focused data and AI advisor with a unique blend of expertise in law and data, I’m passionate about leveraging Data Strategy, Data Governance, and responsible AI and AI governance to drive ethical, data-driven decision-making. With a strong foundation in regulatory compliance, data privacy, and AI ethics, I empower organizations to harness the transformative power of data while navigating regulatory landscapes.

I thrive on translating complex challenges into strategic opportunities that fuel digital transformation and promote cross-functional collaboration. Examples include building global processes and leading globally diverse teams (20+) of data scientists, architects, attorneys, and management consultants.

Whether advising /delivering on technology implementation or crafting a comprehensive data strategy, I bring a business-centric and customer-centric approach, helping companies make smarter, more informed decisions that align with their values and objectives.

Global Experience 🌎 : 
📍North America: United States (New York, San Francisco), Canada (Toronto) 
📍Europe: United Kingdom (London) 
📍Asia: Hong Kong, PRC, Macau 
📍Middle East: Turkey (Istanbul) 
 
"The best way to predict the future is to invent it." – Alan Kay

Let’s chat. ☕️

Email: jovita@jovitatam.com; jovita@illumour.com

Hashtag: #MusingsWithJovitaTam

Chief Privacy and Regulatory Office Customer Experience Program Lead

Instinct HR

Instinct HR are independent HR specialists who provide tailored people solutions to SMEs. We work in partnership with business owner and their management teams to manage all strategic and operational people related matters, providing bespoke HR support and solutions that meet your unique business needs.

Instinct HR provides a comprehensive range of services to ensure you get right HR support when you need it. Whether it be one off support, periodic help, business partnering, or full retained HR management:

- Bespoke HR support and solutions for SMEs
- HR expertise without the cost of a HR department
- Common sense advice and hands on support when you need it
- Expert help for new and growing businesses

Based in Nottingham, and covering the Midlands, you get a local Chartered MCIPD (Level 7) accredited HR professional who gets to know you, your business and your team. 

I have 24 years strategic and generalist HR experience, in a variety of industries including retail, healthcare, pharmacy, manufacturing, supply chain, management consultancy, local government, non profit organisations, and higher education. 

Contact details:
office: 0115 871 2330
email: darren@instincthr.co.uk
web: www.instincthr.co.uk

Founder & People Director

Nottingham City Business Club

Created in 1924, Nottingham City Business Club is the oldest business club outside London, with members drawn from all sectors and sizes of commercial enterprise.

The aims of the club have remained the same throughout its history: to promote and discuss all matters pertaining to the business and social interests of members, and to hold lunches to which prominent guests are invited to speak on matters of commercial interest.

Club Secretary

Council Member

Club Member

Nottingham Trent University

Providing HR project management and consultancy support to deliver strategic HR projects and initiatives that support the delivery of NTU’s strategic priorities. Working in partnership with the University executive, senior academic users, and functional leads to drive the implementation and delivery of key HR initiatives, programmes and projects.

HR Project Manager

Derbyshire County Council

Leader of the cross council digital transformation programme of work, Channel Shift. Improving resident experience through the delivery of CRM, complaints, and room & event booking solutions for over 600 services.

Programme Manager

Go MAD Thinking

Piloting an exciting new leadership development concept; The 30-Day Dash, which turbocharges leaders thinking to solve a significant issue or achieve a significant goal. 
 
The 30-Day Dash is a brand new digital programme to prepare leaders to overcome their biggest hurdles, get projects and initiatives back on track and get teams focused - all in just 30 days!

Made up of 4 stages the programme features a number of virtual conferences, one-to-one coaching sessions and post-conference clinics. 

The programme is underpinned by the research-backed Go MAD Thinking methodology and is great for teams and individuals.

https://www.gomadthinking.com/events/30-day-dash/

Test of Concept Partner

Boots UK

The retail and pharmacy leader for Boots businesses across East Leicestershire. Understanding customers unique needs and inspiring my 14 stores to provide unrivalled care to customers and patients. Accountability for 220 colleagues across a £33m business

Area Manager

The retail and pharmacy leader for Boots businesses within Derby and the surrounding areas. Accountability for 350 colleagues across a £55m business. Understanding customers unique needs and inspiring my 15 stores to provide an unrivalled customer experience.

The retail and pharmacy leader for Nottingham City, whose primary role is to understand customers and their unique needs, inspiring my 16 store teams to deliver unrivalled customer and patient care.

Key success: Delivered 7th best scorecard in the company across all pharmacy measures. Improving from 102nd in just 9 months.

The retail and pharmacy leader for East Staffordshire, whose primary role is to understand customers and their unique needs, inspiring my 13 store teams to deliver unrivalled customer and patient care.

Key Success: Developing and creating a team of leaders over 15 months to deliver the 12th best pharmacy scorecard in the company, from a starting position of bottom 10.

A business partner to the Head of Region, a trusted advisor and performance coach.  My role is to develop the leadership capability of the regional team, as well as engaging influencing and steer them to deliver the people agenda.

Key Success: Created a weekly 'heroes' recognition scheme that celebrated and recognised outstanding performance, changing the behaviours of leaders and inspiring better performance

HR Business Partner

Facilitated the business process re-design for the improved delivery of HR management information to Boots UK senior leaders. 

Facilitated the solution design and board sign off for the development and implementation of a centralised UK recruitment service centre for Boots. 

Internal consultant for multiple HR change programmes

HR Consultant

Project manager and work stream leader for a range of HR change programs, delivered using Prince2, LEAN and Six Sigma. Led user acceptance testing program for two distinct phases of implementation.

Applied Change Management initiatives to ensure that organization development and clear communications were part of the change process. Implemented two phases of the SAP HR program.
Networking skills used to create robust and productive external partnerships, being mutually beneficial to project and company goals.

Developed and led a consolidated HR Service Centre from across 3 company divisions. Creating a cost effective multi-skilled HR administration support. 

Provided a cost-effective service to sustain HR activities, resource management of the teams’ workload, and the review of processes to ensure legal compliance. 

Developed an operating plan and implemented a process improvement framework for multi-faceted teams. 

Responsibility for the performance management and development of three HR admin teams.

HR Service Centre Manager

Systems Implementation Manager

Systems Implementor

Various retail management positions within Boots the Chemists in the North West and North Wales areas. From £25k to £250k p.w. businesses

Retail Manager

Thank you for taking the time to visit my profile page. I am Darren, a senior HR professional, commercial leader, and programme manager. 

I founded Instinct HR in April 2020, and as an independent HR specialist I work in partnership with people-centric SMEs to develop a culture of growth, managing all strategic and operational people challenges.

I work hard to develop a deep understanding of you, your business and your team, so I can give you the tailored support you need, whilst ensuring you are protected legally, allowing you to focus on running your business. 

I am an experienced HR professional of over 24 years, with extensive commercial leadership and project management experience, supporting a wide range of sectors including IT, financial services, bio-sciences, marketing, education services, construction, pharmacy, retail, supply chain, manufacturing, non-profit, higher education, and local government. 

My specialities and expertise include:
   - Commercial Leadership (30 years)
   - Human Resources (24 years)
   - Project Management (20 years)
   - Leadership Coaching (16 years)
   - Change Management (17 years) 
   - Business Partnering (17 years)

I am a Chartered MCIPD HR professional (Level 7), with experience across multiple functions and industries, including partnering, consultancy, policy development, leadership development, and process improvement.

My key achievements include:
  - Providing HR consultancy services to dozens of SMEs across the Midlands and UK.
  - Partnered and coached senior leaders to develop and deliver strategic HR and people plans.
  - Developed leadership capability by designing and delivering bespoke development events.
  - Completed six full HR project life cycles using PRINCE2, Agile, Six-Sigma and LEAN methodologies.
  - Delivered 24 projects over an 18 year period, including SAP HR & Payroll
  - Led a range of business change programmes.

To discuss how Instinct HR can support your growth journey, please contact me on:
  - office: 0115 871 2330
  - email: darren@instincthr.co.uk

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Jovita Tam

Darren Jones

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