Académie du Tourisme

- Design and conduct training for learner receptionists
- Ensure the transmission of theoretical and practical knowledge to learners
- Select and design educational materials adapted to the training objectives 
- Monitor and evaluate learners throughout the training
- Adapt training according to the needs and specificities of learners
- Coordinate with training project partners
- Participate in the development of the training program in collaboration with the various project stakeholders
- Monitor the evolution of the professions and practices of the hotel industry to adapt the training offered

Trainer in Hospitality Reception

OpenClassrooms

During10 months I followed a course that taught me to manage and coordinate all training systems
set up in a structure, working closely with professors and business experts, the training pole of the organization and/ or the technical actors in place. 
(This is a training of more than a year that I finished in advance).


Participate in prospective trades and skills
- Analyze the industry and target audience to meet the real needs of the craft.
- Define educational objectives in the form of skills to be acquired.

Conduct educational engineering projects
- Build an educational system in accordance with a legal and financial framework.
- Create specifications to manage the realization of a pedagogical project.
- Create the pedagogical model of a training program divided into sequences

Design training materials and tools : from device to sequence
- Write a product pitch to promote the device to the target audience.
- Set up and optimize a digital and/or physical environment of training.
- Create adapted teaching materials.

Evaluating training actions
- Select and implement the most appropriate evaluation method(s)
- To assess the satisfaction of the different actors of the training.

Manage your team and communicate with your customers
- Recruit stakeholders to facilitate a training program.
- Train teachers in the tools and methods used by the organization formation.
- Evaluate the performance of a team of stakeholders.
- Organize and lead a steering committee.

Pedagogical engineer (Online training with internship)

Maison Multi Services de Dourbies

- Manage a structure in the Rural Revitalization Zone 
- Keep an account of Advances and Receipts DGFIP (Financial Manager) 
- Recruit and train staff 
- Organize the schedules of employees and extras 
- Manage stocks and orders 
- Prepare the rooms ( 50 beds)
- Welcome customers at the accommodation reception 
- Ensure the terrace & bar service 
- Develop and maintain a marketing plan & a communication network 
- Approach and manage health practitioners & new local partners
- Organize events 
- Manage the rental of the kitchen by service providers 
- Manage the Boutique

Senior Manager - Territorial Mission Officer

Guadeloupe Luxurious Conciergerie

Guadeloupe Luxurious Conciergerie ~ GLC~ is a company dedicated to business & leisure luxury tourism in Guadeloupe. The main objective of the company is to develop Sustainable Luxury Tourism, establishing a tourism that protects the nature, delivering an ultra luxury range of services, while creating a strong network between the artisans and the local tourism actors. This dynamic is the essence of the international communication campaign supported by GLC : ’’Guadeloupe, Jewel of the Caribbean’’

•	Assisting (non)professionals in improving the quality of their tourism services
•	Developing commercial and managerial strategies in order to make profitable all the services welcoming the public 
•	Developing projects based on sustainable tourism, Ultra-luxury and well-being in the Caribbean
•      Being a Guadeloupian showcase at an international level

Director

Lycée général technologique et professionnel agricole Alexandre Buffon

As a SCE teacher, I had to prepare students from 15 years old to 21 years old at the professional and social life. This specific subject of agricultural high schools includes philosophy, social education, awareness of sustainable development, written and oral expression, and much more.

I was also in charge to frame the students' association of the High school, helping them to organise the cultural dynamic of the school.

•	Preparing students for written and oral exams
•	Making students aware about Sustainable Tourism
•	Organizing events at the departmental level

Socio-Cultural Education Teacher

Auberge de la Vieille Tour

*Realizing hotel visits to convince travel agencies & event’s organizers
*Caring for a Business & Leisure international luxury clientele

Customer Service Executive

La Toubana Hotel & Spa****

•	Participating in the reopening of a Luxury Hotel
•	Participating in the transition 4 * to 5 *
•	 Realizing hotel visits to convince travel agencies & event’s organizers
•	Caring for a Business & Leisure international luxury clientele

Concierge / Receptionist

Lycée général technologique professionnel et agricole Alexandre Buffon

As a SCE teacher, I had to prepare students from 15 years old to 21 years old at the professional and social life. This specific subject of agricultural high schools includes philosophy, social education, awareness of sustainable development, written and oral expression, and much more.

I was also in charge to frame the students' association of the High school, helping them to organise the cultural dynamic of the school.

Socio-Cultural Education Substitute Teacher

OLIVE BOUTIQUE HOTEL

•	Concierge then Executive Housekeeper 
•	Assistance in the management of employees schedules
•	Assistance in the management of employees payrolls

Assistant General Manager internship

Alsol Luxury Village

•	Receptionist & Executive Housekeeper in charge of VIPs
•	Assistant Chief Concierge
•	Weddings Organizer also in charge of the stay of large groups

Customer Service Manager internship

Tourisme, Luxe et Développement durable sont les trois domaines dans lesquels je suis diplômée et certifiée.👩‍🎓

👉Durant les 6 dernières années, ma vie étudiante et professionnelle, j'étais majoritairement focalisée sur les points suivants :
    · que les populations locales bénéficient de façon saine des retombées du tourisme sur leur territoire. 
    · créer des liens sociaux et économiques pérennes entre les acteurs du tourisme et les acteurs locaux déjà en place, 
    · offrir des services et prestations haut de gamme/luxe aux touristes, 
    · et lier le tout afin de respecter un maximum d'aspects du Développement Durable !

👉Curieuse et désireuse d'explorer encore plus mon amour pour le Développement Durable, mon travail se concentre désormais sur :
    · le fait de pleinement vivre toutes mes passions
    · le fait de montrer à quel point des thématiques prétendument éloignées sont en réalité interdépendantes (#HQSE #sexologie, #tourismeresponsable, #égalitédesêtres #développementdurable, #art, ...)
    · le fait de démontrer que le Développement Durable est inévitablement le fil rouge de notre société

Judy ALIDOR

MANGOPAY.com

• Shareholder/ Acquired by Advent International private equity fund in june. 2022
• Board member : helping to build the company vision, mission and strategy
• In charge of the growth & international expansion strategy in the 28 countries of the EEA
• Managing marketing, CSM & Sales teams based in Paris, London, Berlin, Madrid, Amsterdam : Direct management of 3 Head of Regions + 1 CMO + 1 Head CSM | Indirect manager of +35 team members | Mentoring
• Driving performances to high-growth standards: from 0 in 2012 to +5.5B€ transactions processed in 2020 | from 0 to +2500 clients activated |from a 5 people business unit to a company of +200 people 

In more operational details :
- Definition of KPIs and action plans with precise monitoring of performances per country 
- Monetization, costumer engagement and acquisition models specialist
- Building brand awareness and making sure the API is consistent with the market needs
- Providing an excellence in the support experience for the customers
- Achieve investors goals in a fast-growing environment

Chief Growth Officer

Chief Sales Marketing Officer

Vice President of Sales

Maison Française Paris

Co-founder of MFP : a sustainable home decoration brand
Main scope: Go to market strategy, B2C and B2B sales distribution, Brand positioning, Financial strategy

Business Advisor

Leetchi.com

• Responsible of the partnerships strategy for the affiliation program to allow Leetchi 5M users to spend their pool on the TOP100 European e-merchants
• With Sales Engineers built the plug-in and onboarding automation for the implementation on the partner payment page of Leetchi viral payment solution 
• Goal over-achieved with signatures of 1/3 of the TOP100 european e-merchants and >100 partners within 1 year for France, Germany, Spain ((amazon, nespresso, fnac, ikea...)

Sales Director

PayPal

• Promotion of payment and marketing solutions to Large Online Merchants
• Grocery market  and marketplaces specialist 
• Member of PayPal France acquisition team, responsible to work a prospect pipeline (e-Commerce merchants btween 10M€ and 1B€ turnover) in order to convince them to accept PayPal (BtoB sales).

It is a target driven environment with specific tasks like:
• Prospect and acquire new accounts specifically on the french grocery market
• Manage client relationships from the qualification to post-sales setup and integration
• Work closely with Marketing and Finance team to understand and roll-out sales strategy and executions plan
• Optimize PayPal experience on merchant’s website and obtain specific marketing actions with merchants 
• Support post-deal relation with the merchant: revenue reporting, performance optimization...

Large Merchant Sales Manager

Versailles Delivery

• I created and launched versaillesdelivery.com an online portal that gathered the best of french food with a delivery service for Manhattan area
• Managed 2 full-time employees and 2 contractors
• In charge of the online/offline sales development of high end food products and services with Fauchon, Petrossian, Ladurée and Lenôtre.
• Social media, viral marketing, Affiliation, Search engine strategy to develop sales & brand awareness
• Build influential and collaborative business relationships with the distributed brands & online retailers 
• Implementation & management of the online store: global design, products selections, promotional events, newsletters
• Monitor and ensure the animation, the merchandising and the maintenance
• Network & Partnership strategy
• Ability to sell to senior level executives
• Monitoring of everyday sales & marketing efficiency

Founder entrepreneur 

Bolloré

• Sell of advertising campaign for the top french TV Network Direct8  to advertising agencies and direct clients.
• Ability to sell to senior level executives in a sophisticated and creative manner 
• Responsible for 2 main advertising agencies : Aegis group &  Havas group
• Experience presenting and selling many different audiences (11-14/ 18-24 / Upper SPC...)
• Analyse of everyday marketing & audiences studies
• Management and development of a Portfolio of 1.3 Millions euros/year

TV Ads sales executive

• Sell 1st national Cable TV channel (TMC) and 3rd national cable TV channel (NT1) advertising 
• Responsible for 2 main advertising agencies : Aegis group &  Publicis group
• Specialised in selling youth audiences : NT1 target:4-10/ 11-14/ 15-24
• Specialised in selling senior audiences : TMC target: upper SPC/senior/>50
• Everyday business follow up and clients meetings (minimum 10 business meetings per week)

TV Ads/Sponsoring executive

SREGIE

• Media ranking, budgeting & schedule of  international advertising campaigns in Europe and Asia (newspapers, billboards)
• Development of education, fashion supplement magazines in The Times & Sunday Times (London) for french advertisers.
• Responsible for the editors advertising relationships (mainly UK, Italia, Spain, Russia, Hong Kong)
• In charge of the Dorchester Group magazine distributed in Parisian Palaces: Le Meurice, Le Plaza Athenee.

International Newspapers Promoter

+10 years expertise working for international companies and successful start-ups, with proven ability to drive business for growth and international expansion, with a strong focus on analytics, ROI driven initiatives, and develop high-performing international teams. Functional experience in Strategy, Marketing, Business Unit management and global expansion.

taplio

The Battle

Judy ALIDOR

Pierre Lion

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