Conduo

I work with leaders to create environments that support high performing, collaborative Lean/Agile teams. Through coaching, training and workshops, I work with teams at every level of the organization to focus on their most important goals, identify measurable outcomes and then develop the mindset and practices that lead to continuous improvement and lasting change. I have deep experience in the public sector and a wide range of experience in private sector industries, with expertise in Enterprise Business Agility, Lean/Agile leadership, organizational design and strategy, product management and performance management.

Outcome-Driven Planning gets everyone in your organization on the same page, starting with providing clarity on the problem you are trying to solve and a focus on what is most important. Then, you develop a strategy, agree on what to try first, deliver incrementally and validate whether you are on the right track. This approach energizes and motivates your project teams by providing them the clarity, alignment and focus they need to deliver results.

Outcome-Driven Planning:
* Focuses on outcomes over activities
* Applies Agile, Lean and Design-Thinking, using the Mobius Innovation Framework
* Encourages collaboration
* Incorporates short planning and delivery cycles focused on learning

Business Agility Coach

Agile Transformation Inc.

I'm a certified Enterprise Business Agility Strategist and AgilityHealth Coach and Facilitator, specializing in leadership, enterprise strategy and transformations using the Enterprise Business Agility framework. I provide coaching and training in Agile leadership, effective facilitation, product management, planning and continuous improvement and growth for individuals, teams and organizations. 

Training and Coaching for AgilityHealth: 
* AgilityHealth Facilitator Certification Training
* Coaching leaders and coaches on Continuous Improvement Processes, Measurement and Developing Growth Plans 

Training Courses:
* Advanced Scrum Master 
* Advanced Product Owner
* Agile Overview 
* Servant Leadership  
* Effective Facilitation and Collaboration 
* Developing Measurable Business Outcomes
* Writing Effective Outcomes and Features 
* Leading High-Performing Teams 
* Enterprise Business Agility Strategy

For private sector organizations from small start-ups to Fortune 500 Companies across multiple industries, as well as Government Agencies

Enterprise Agile Coach and Trainer

State of Idaho, Department of Health and Welfare

Lead the business side of software development, quality assurance and production support for the Division of Welfare portfolio, providing leadership to Agile teams using the Scaled Agile Framework to predictably deliver value.

Work with the executive business and IT leadership teams to align product management strategies and Agile team design with organizational goals and priorities. Develop the product vision and roadmap. Facilitate portfolio planning activities. Coach, mentor, and lead the product management team, including product managers, product owners, user experience design and business architects, in applying Lean/Agile product management methodology and practices.

Partner with IT managers to develop the architectural roadmap to support long-term business needs, plan for the architectural runway, strategize on technical options, and ensure that development teams have the tools and standards in place to create effective designs and quality products. Support and design plans toward DevOps culture and practices.

Support end users through leading a production support team responsible for monitoring production system performance, triaging and responding to reported issues, and gathering and reporting metrics.

Deliver quality products on schedule that meet user needs, providing vision, leadership and direction for release management and business testing teams.

Bureau Chief, Agile Program Leader

Created the product vision and roadmap for the project to replace the Department’s legacy benefits case management system. Supervised a team of product owners. Partnered with the operational and policy program managers to ensure system design would meet program requirements and support end users. Played a lead role in rolling out the new system and managing subsequent releases. Designed the workflow and reporting tools and processes.

Outcomes
¥	Transferred and customized a large and complex Welfare Eligibility System from another State, significantly reducing development costs and time lines while delivering a robust and effective application.

¥	Converted active programs and clients from the legacy to replacement system, with benefit program payments and health coverage transitioning and continuing without disruption; this required creative strategies, extensive data analysis and coordination and testing with multiple interfaces and partners.

¥	Established a data warehouse for the new eligibility system, supporting federal, management and field operational reporting requirements; designed a reporting strategy to support workload management and performance reporting with the launch of the new system, allowing for a smooth transition for operational managers.

¥	Implemented workflow and workload management tools in alignment with new processes and organizational structures, so that the system effectively supported the business design.

Product Manager

Legislative Services Office, Idaho

Advised legislators in setting the annual state budget and creating related legislation, providing expertise on the organizational structure, functions, performance, policies, budgets and statutory requirements of assigned state agencies.    
 
Completed analysis of agency expenditure data to determine compliance with legislative intent, use of efficient management practices, and trends across state government. Reviewed agency budget requests, gathered supporting information, and created content for annual legislative budget publications. Presented agency budget requests to the Joint Finance Appropriations Committee.

Budget and Policy Analyst

I'm a Business Agility Coach and co-founder of Conduo. I work with Agile leaders in regulated industries and the public sector who want to be more strategic and outcome-driven. Your teams are busy, but are they working on the right things? Are you making progress toward your most important goals?     

There's nothing I love more than to bring a group together and facilitate a collaborative and visual process, to sort through complexity and find a clear path forward. It comes down to people having good conversations to develop common understanding and trust. Once that is in place, we can develop an effective and repeatable process for Outcome-Driven Planning.  

Here's a little about my background, and what led me to what I do today: 

I got started as a Product Owner in 2007, and I fell in love with the Agile way of working. It just made sense to identify the most important things to work on, get them done quickly and make changes to stay on track with delivering value. It was rewarding to work as a team and see things go from idea to reality. 

I took on increasing levels of responsibility, eventually leading a team of product owners and managing the portfolio. 

Working with Agile coaches (including my current business partner) inspired me to further my knowledge and skills, and in 2016 I started to work as an Agile coach and trainer. This was an exciting leap and sparked a lot of personal and professional growth. 

For several years, I worked with leaders at large organizations to develop a continuous improvement strategy using the AgilityHealth platform. This deepened my understanding of the common patterns and challenges of leading Agile across multiple teams. 

During this time, I also developed and delivered Agile leadership training on Adaptive Leadership, Enterprise Business Agility, Defining Measurable Outcomes, and Effective Facilitation and Collaboration. 

The past several years have been focused on working with my business partner Ryan Fullmer to  take our experiences and focus on where we think we can make the greatest impact. Outcome-Driven Planning is our answer to this. 

We developed Outcome-Driven Planning as a series of workshops that you can learn to run with your teams to get better results from the way you plan and deliver. 

Outcome-Driven Planning incorporates the Mobius Innovative Framework developed by Gabrielle Benefield and includes five steps:

1 - Discover Why
2 - Identify Options 
3 - Decide What to Do
4 - Deliver Incrementally
5 - Continuously Improve

Julie Springer

Evolution Path Associates, Inc.

Published 'Agile Enterprise Risk Management, Risk-Based Thinking, Multi-Disciplinary Management and Digital Transformation', a professional book for CRC Press in July, 2022.

Previously:

Served as COO of a prospective startup focused on a cloud-based data platform that would enable subscribers to share and monetize their data.

Led US launch of a firm providing accelerated software development via an innovative Generative Software Engineering Platform.  Served as President and head of Marketing, Strategic Partnerships, Product Management and Services Delivery, performing at both executive and hands-on levels.


For DataVantage/DCR, a software company providing cross-platform data management utilities focused on data privacy: 

   •	Directed professional services engagement delivery and supported pre-sales processes. 
 
   •	Sold the flagship product in Europe, conducted training for local services partner and led application design and implementation for a prestigious private bank serving high net worth clientele.  

   •	Performed as Program Manager/Business Architect, overseeing re-development of the company’s product platform in Eclipse RAP. Defined implementation program plan and oversaw architecture, functional and UX design and implementation by contract development team.

   •	Designed and implemented MKS ITIL Service Management system.

Principal

Fortent, Inc., Publisher of AML and KYC solutions

Developed delivery program for SaaS Anti Money Laundering solution, incorporating both compliance business analysis and data integration disciplines.  Managed engagements to implement AML solutions for two mid-level Banks.

Principal Consultant

BDNA Corporation

Managed delivery of services enabling an automated network asset discovery and Business Intelligence tool to Fortune 50 corporations with 100,000’s of employees and assets, worldwide.  

Directed program to employ Knowledge Management, custom Taxonomy and automated Authoring System with integrated Content Management to streamline documentation production and improve customer support productivity.

Director, Strategic Services

Multiple Clients

•	Prudential Retirement Services 
Led engagement to assess a $50Million application platform serving 3,500 users in ten Business Units.  Delivered a detailed plan to transition the heterogeneous infrastructure to a SOA architecture and revise the IT organization to optimize service delivery.
 
•	News America Marketing (a division of News Corp.) 
Led engagements to define and implement Business Intelligence and Analytical systems for a $1Billion marketing services organization with a 2,500-person field force.

•	Dun & Bradstreet 
Designed and sold a multi-disciplinary engagement to provide strategic direction to D&B's E-Business unit, doing over 80% of its $1.4Billion business on-line.

•	Software & Information Industry Association 
Assisted the Association to revise its market strategy, redefine its business processes and implement new automation aligned with the revised strategy.  Managed implementation of a web site that enabled SIIA’s MarketMaker Face2Face program

Principal Consultant,  Business Architect

Publicis Groupe

Developed strategic program for implementing enterprise-wide knowledge management, digital asset management, collaboration and workflow solutions as a chargeable service to be provided to over 2,000 internal users, clients and external business partners.

Vice President, Regional IT Director

Worked with consulting organizations to develop and sell Internet-based service offerings, including:

•	Vanteon, a newly formed technology company  
Designed a suite of well-defined, documented and repeatable service offerings, delivery methodology, marketing programs and sales collateral for the e-Business and Wireless practices.  Implemented partnerships with Internet business strategy and organizational transformation consultancies to enable the company to provide single source e-Business solutions.  

•	Computer Sciences Corp.
Supported e-Business business development across vertical practice areas and provided Account Management for active projects.  Acted as Subject Matter Expert on teams that successfully sold multi-million-dollar Internet trading site engagements in scrap paper, scrap metals (www.aluminium.com) and textiles (www.textrade.com).

Senior Consultant

Platinum Technology, Inc.

Responsible for Practice Development, Sales Support, Account Relationship Management and Engagement Management in the Internet Commerce Business Solutions practice.  Clients include Gateway Computer, Citicorp, JPMorgan, National Discount Brokers and various Internet startups.

Practice Architect

Dreyfus Corporation

Managed a subset of a 65-person Agile development team that implemented a $20 Million, multi-tier application system supporting a large retail financial service call center.  Oversaw implementation of custom front-end application components and managed contractors responsible for maintaining the integration layer supporting reference data synchronization between the application platform and back-end transaction systems.

Senior Systems Consultant

Chadbourne & Parke

Reorganized, retrained and re-staffed the underperforming 23-person MIS department, producing a more knowledgeable and responsive service organization.  Consolidated maintenance contracts, producing annual savings of 30%, and developed detailed plan to update the infrastructure and technology base, in its entirety.

Director of Information Services

Columbia Pictures Entertainment, Inc. (merger successor to Tri-Star Pictures, Inc.)

Consolidated Columbia and Tri-Star MIS staff following the November, 1987 merger into a 28-member department supporting 2500 employees worldwide.  Directed a $4.5 Million, nationwide project to re-platform infrastructure, office automation and application systems supporting 1,000 users, which was completed on a 32-month schedule and within budget.  Headed the Tri-Star Pictures group responsible for Mainframe-based applications including Marketing Decision Support, Financial Modeling and Accounting.

Director of End-User Computing

Author | Educator | Principal Consultant | Enterprise Architect | Program/Project Manager | Business Architect

I help organizations define, plan for and achieve transformation on multiple levels. 

Today, transformation of enabling apps and infrastructure is only the beginning; re-engineering to enable agility and continuous transformation is the ultimate goal. I apply Enterprise, Business and Technical Architecture disciplines to help companies transition to a more competitive state. Straddling the line between business and technology, I exploit my background in both to help companies define WHAT to do and HOW to do it.

I am currently working with two co-founders to develop the Agile 2 Academy, a consulting practice focused  on helping clients to achieve true agility as described in 'Agile 2, the Next Generation of Agile.'   We approach transformation holistically, fueled by our backgrounds in Agile software development, DevOps, Organizational Transformation, Business Strategy and Enterprise Risk Management.

Based on my background in Risk Management, Risk-Based Thinking and Risk-Based Problem Solving,  I have defined a multi-disciplinary approach to Agile Enterprise Risk Management and wrote a book on the subject, which was published by CRC Press in July of 2022.  The book shows how applying Enterprise and Business Architecture, Business Process Management and transformation disciplines, such as PPM, positions enterprises to recognize and respond to changing risks rapidly.  

I have experience in Investment and Commercial Banking, Retirement and Mutual Fund Management, Entertainment, Advertising, Software Publishing and Law. I hold an MS in Management from the Tepper Business School at Carnegie-Mellon, am a Certified Enterprise Risk Manager and a PMI-certified Project Management Professional. I have managed consulting engagements, served as an ICT executive, helped to define repeatable and profitable technology-enabled services and managed departments through reorganizations, mergers and divestitures.

I have immersed myself in current technologies and disciplines, including a variety of programming languages (JavaScript, Node.js, Python), Cloud architectures (certifications in AWS), CI/CD, DevOps and AI/ML. Digital transformation is a must for any company aspiring to sustainability and these technologies and capabilities are key to it.

If you are looking to transform or have initiatives to execute, please feel free to contact me: howardmwiener@gmail.com, (914) 419-5956.

taplio

The Battle

Julie Springer

Howard Wiener, MSIA, CERM, PMP

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